G2 reviewers report that parcelLab excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Notifii Track. Users appreciate the platform's user-friendly interface and excellent customer service, which contribute to a smoother experience.
Users say that Notifii Track offers a straightforward approach to package management, with features like the ability to scan packages with a photo for proof of receipt. This functionality is particularly praised for simplifying the delivery process and reducing errors in busy office environments.
Reviewers mention that parcelLab's setup process is seamless, allowing users to create various transactional email scenarios with ease. This is a notable advantage for those who may not have extensive technical experience, making it accessible for a wider range of users.
According to verified reviews, Notifii Track shines in its ease of use, with users highlighting how easy it is to add contacts and look up missing packages. This simplicity is a key factor for small businesses looking for efficient package tracking solutions.
Users appreciate parcelLab's comprehensive features for managing returns, which streamline the process for customers. The platform's co-pilot feature is particularly noted for guiding users through complex tasks, enhancing the overall user experience.
G2 reviewers indicate that while Notifii Track has a strong focus on ease of administration, with high ratings in this area, parcelLab still maintains a competitive edge in overall functionality and support, making it a more robust choice for mid-market businesses.
I would love to see authentication integration for Microsoft 365, and have user groups based on Staff, Students, Outside Vendors, and Residence.
1 Comment
SL
Hi Andrew! Reach out to the Notifii support team at support@notifii.com! We'll try setting up this integration for you. We do integrate currently with Azure...Read more
Notifii Track has no more discussions with answers
How well does parcelLab connect with different e-commerce platforms?
1 Comment
TT
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find...Read more
How long does it take to setup an account?
1 Comment
TT
At parcelLab, the account setup process is streamlined to ensure efficiency. The process encompasses handling different carriers, languages, and integrations...Read more
How does the returns feature work with parcelLab?
1 Comment
Official Response from parcelLab
We offer a comprehensive returns management feature as part of our post-purchase communication and customer experience services. The returns feature works by...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.