Compare Muck Rack and Talkwalker by Hootsuite 
At a Glance
Market Segments
Small-Business (53.2% of reviews)
Small-Business (37.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Muck Rack
Star Rating
(379)4.6 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Muck RackTalkwalker by Hootsuite
Star Rating
(136)4.3 out of 5
Market Segments
Small-Business (37.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Talkwalker by HootsuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Talkwalker by Hootsuite offers an extensive feature set that is highly customizable, making it a strong choice for users who need tailored insights across various channels. Users appreciate its ability to provide data that goes beyond just measuring digital conversations.
- Users say Muck Rack excels in ease of use, with many highlighting its intuitive interface that allows for quick navigation and access to information. This user-friendly design is particularly beneficial for those who need to find reporters' contact information and recent articles efficiently.
- Reviewers mention that Talkwalker’s customer support is fantastic, with representatives noted for their responsiveness and helpfulness. This level of support can be crucial for users who may need assistance navigating the platform's extensive features.
- According to verified reviews, Muck Rack's support team is also highly praised for their quick response times, which users find invaluable when they have urgent inquiries or need assistance with tracking pitches.
- G2 reviewers highlight that while Talkwalker provides valuable insights, some users feel it may not always align perfectly with their specific workflow needs, indicating potential configuration challenges that could affect day-to-day usability.
- Users report that Muck Rack's search functionality is particularly effective for finding reporters based on specific topics and locations, making it a go-to tool for PR professionals looking to connect with the right media contacts quickly.
Pricing
Entry-Level Pricing
Muck Rack
No pricing availableTalkwalker by Hootsuite
No pricing availableFree Trial
Muck Rack
No trial information availableTalkwalker by Hootsuite
Free Trial is available
Ratings
Meets Requirements
8.8
260
8.4
113
Ease of Use
8.9
261
8.6
114
Ease of Setup
9.0
147
8.4
80
Ease of Admin
9.0
91
8.5
76
Quality of Support
9.2
245
9.3
109
Has the product been a good partner in doing business?
9.2
92
8.8
74
Product Direction (% positive)
9.1
251
9.0
104
Features by Category
Social Analytics
Not enough data
8.8(won by default)
65
Not enough data
8.1(won by default)
65
Not enough data
8.2(won by default)
68
Not enough data
6.7(won by default)
25
Not enough data
7.3(won by default)
32
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
Not enough data
8.2(won by default)
69
Not enough data
8.6(won by default)
69
Not enough data
8.6(won by default)
60
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
6.0
5
Not enough data
7.0
5
Not enough data
Feature Not Available
Not enough data
6.7
5
Not enough data
Agentic AI - Press Release Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution
8.6
7
Not enough data
9.3
7
Not enough data
5.0
5
Not enough data
8.1
8
Not enough data
Contact Management
9.3
64
Not enough data
8.6
49
Not enough data
8.9
52
Not enough data
9.1
42
Not enough data
PR Management
8.9
51
Not enough data
8.9
46
Not enough data
8.3
42
Not enough data
8.4
52
Not enough data
Agentic AI - Regulatory Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Automation
Feature Not Available
Not enough data
8.8
55
Not enough data
8.8
44
Not enough data
8.5
50
Not enough data
Media Channels
6.9
80
Not enough data
8.0
110
Not enough data
8.9
125
Not enough data
Geographic Coverage
8.4
118
Not enough data
9.1
120
Not enough data
7.8
98
Not enough data
Reporting
8.3
124
Not enough data
8.1
120
Not enough data
8.1
122
Not enough data
8.2
112
Not enough data
Agentic AI - Media Monitoring
3.6
7
Not enough data
3.1
7
Not enough data
3.6
7
Not enough data
3.1
7
Not enough data
3.1
7
Not enough data
Generative AI
5.5
35
Not enough data
5.4
32
Not enough data
Monitoring & Listening
Not enough data
8.4
85
Not enough data
7.5
84
Not enough data
7.8
9
Not enough data
9.4
9
Not enough data
7.6
9
Not enough data
7.7
8
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
6.5
87
Not enough data
8.3
85
Not enough data
7.1
8
Not enough data
7.8
9
Generative AI
5.4
33
Not enough data
5.6
30
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
9.2
160
Not enough data
8.5
132
Not enough data
Feature Not Available
Not enough data
Outreach
8.6
127
Not enough data
7.7
96
Not enough data
6.8
85
Not enough data
Reporting
8.5
142
Not enough data
8.7
116
Not enough data
8.1
113
Not enough data
Agentic AI - Media and Influencer Targeting
3.9
9
Not enough data
4.1
9
Not enough data
4.4
9
Not enough data
4.4
9
Not enough data
3.9
9
Not enough data
User Rights/Roles
7.7
83
Not enough data
8.6
105
Not enough data
Categories
Categories
Shared Categories
Muck Rack and Talkwalker by Hootsuite are categorized as Social Media Listening Tools
Unique Categories
Muck Rack is categorized as PR CRM, Media Monitoring, Media and Influencer Targeting, PR Analytics, Press Release Distribution, and Answer Engine Optimization (AEO)
Talkwalker by Hootsuite is categorized as Social Media Analytics
Reviews
Reviewers' Company Size
Muck Rack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkwalker by Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
45.4%
Non-Profit Organization Management
4.3%
Marketing and Advertising
4.0%
Entertainment
4.0%
Information Technology and Services
4.0%
Other
38.3%
Public Relations and Communications
22.0%
Marketing and Advertising
19.5%
Market Research
7.3%
Information Technology and Services
4.9%
Management Consulting
4.9%
Other
41.5%
Alternatives
Discussions
What is Muck Rack used for?
1 Comment
Official Response from Muck Rack
Muck Rack is the AI communications platform that helps communications, PR, and marketing teams understand what’s happening, why it matters, and what to do...Read more
Muck Rack has no more discussions with answers
Talkwalker by Hootsuite has no more discussions with answers
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