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Compare Mobile Text Alerts and Relay Network Relay 
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At a Glance
Market Segments
Small-Business (68.2% of reviews)
Mid-Market (36.4% of reviews)
Entry-Level Pricing
Free Trial
Contact Us
Mobile Text Alerts
Star Rating
(69)4.6 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 9 pricing plansRelay Network
Star Rating
(12)4.3 out of 5
Market Segments
Mid-Market (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Relay NetworkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Relay Network excels in "Ease of Setup" with a score of 9.0, making it a preferred choice for organizations looking for a quick implementation process. In contrast, Mobile Text Alerts also scores well at 9.2, but users mention that the setup can be slightly more complex due to its extensive features.
- Reviewers mention that Relay Network's "Quality of Support" is rated at 9.1, with many users appreciating the responsiveness and helpfulness of the support team. Mobile Text Alerts, with a similar score of 9.2, is noted for its dedicated support resources, but some users feel that response times could be improved.
- G2 users highlight Relay Network's strong performance in "Patient-Centered Functions," particularly in "Patient Communications," which scored 9.0. Users appreciate the platform's focus on enhancing patient engagement. Mobile Text Alerts, while also effective, received a lower score of 8.5 in this area, with some users wishing for more robust features.
- Users on G2 report that Relay Network shines in "Bulk SMS" with a score of 8.9, allowing for efficient mass communication. Mobile Text Alerts, however, received a lower score of 7.8 for "Two-Way Text Messaging," with reviewers mentioning that the functionality could be more intuitive.
- Reviewers mention that Relay Network's "Product Direction" score of 7.9 indicates room for improvement in future updates, while Mobile Text Alerts boasts a higher score of 9.5, suggesting a more promising roadmap that users are excited about.
- Users say that Relay Network's "Integrations" score of 6.7 reflects limited options compared to Mobile Text Alerts, which has a more extensive integration capability, allowing users to connect with various marketing tools and platforms seamlessly.
Pricing
Entry-Level Pricing
Mobile Text Alerts
Free 14-Day Trial
Free Trial
Get 50 messages and full account access.
- 50 messages
- 1 opt-in keyword
- free inbound messages
Relay Network
CX Builder Platform
Contact Us
Our contract is tailored to meet the unique needs of each client. Contact us to meet with a specialist.
- Implementation and technical support services included
- Dedicated Customer Success Manager (CSM)
- Out-of-box reporting
Free Trial
Mobile Text Alerts
Free Trial is available
Relay Network
No trial information availableRatings
Meets Requirements
9.3
50
8.8
10
Ease of Use
9.2
52
8.5
11
Ease of Setup
9.2
31
8.1
8
Ease of Admin
9.1
32
8.6
7
Quality of Support
9.2
40
9.4
11
Has the product been a good partner in doing business?
9.7
31
9.5
7
Product Direction (% positive)
9.5
50
10.0
11
Features by Category
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
6.7
5
Not enough data
Feature Not Available
Targeting
Not enough data
6.7
5
Not enough data
7.0
5
Triggered Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
5
Personalized Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
5
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Text Messaging
8.9
29
Not enough data
7.8
27
Not enough data
8.8
28
Not enough data
8.3
27
Not enough data
8.7
29
Not enough data
8.5
24
Not enough data
8.3
21
Not enough data
7.9
19
Not enough data
SMS Platform
8.7
25
Not enough data
8.6
24
Not enough data
8.5
16
Not enough data
7.6
16
Not enough data
8.5
19
Not enough data
8.8
15
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Identity Verification
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Digital Customer Onboarding
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Messaging Channels
9.0
27
Not enough data
7.8
13
Feature Not Available
7.2
10
Feature Not Available
8.5
18
Not enough data
Administration
8.4
15
Not enough data
7.6
15
Not enough data
7.9
14
Not enough data
6.7
14
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Features
9.0
5
Not enough data
9.2
6
Not enough data
9.0
12
Not enough data
8.3
7
Not enough data
9.0
5
Not enough data
7.8
6
Not enough data
Categories
Categories
Shared Categories
Mobile Text Alerts and Relay Network are categorized as Proactive Notification and Mobile Marketing
Unique Categories
Mobile Text Alerts is categorized as SMS Marketing, Appointment Reminder, and Emergency Notification
Relay Network is categorized as Patient Engagement, HIPAA Compliant Messaging, Digital Customer Onboarding, and Personalization Engines
Reviews
Reviewers' Company Size
Mobile Text Alerts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relay Network
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Religious Institutions
12.1%
Non-Profit Organization Management
10.6%
Real Estate
6.1%
Marketing and Advertising
6.1%
Retail
4.5%
Other
60.6%
Pharmaceuticals
54.5%
Financial Services
18.2%
Information Technology and Services
9.1%
Hospital & Health Care
9.1%
Automotive
9.1%
Other
0.0%
Alternatives
Discussions
What is the best way to make Mobile Text Alerts usable to the user?
2 Comments
RR
I think needs to be affordable and low cost so that it will be usable to the user Read more
What is Mobile Text Alerts used for?
1 Comment
CR
Team member communication—events, HR notifications, weather alerts, etc. Read more
Mobile Text Alerts has no more discussions with answers
Relay Network has no discussions with answers
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