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At a Glance
Market Segments
Mid-Market (35.2% of reviews)
Small-Business (38.8% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
No pricing available
Microsoft 365
Star Rating
(5,633)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansMicrosoft Word
Star Rating
(1,962)4.7 out of 5
Market Segments
Small-Business (38.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft WordSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft 365 excels in multi-user collaboration with a score of 9.2, allowing teams to work together seamlessly in real-time. In contrast, Microsoft Word scores lower at 8.2, which may hinder collaborative efforts for users who rely on teamwork.
- Reviewers mention that Microsoft 365's real-time communication features, also rated at 9.2, provide an integrated experience for users, making it easier to discuss changes and updates. Microsoft Word, however, falls short with a score of 7.9, indicating less effective communication tools.
- G2 users highlight that Microsoft 365's document editor is robust, scoring 9.2, which supports a wide range of formatting and editing options. Microsoft Word matches this score, but users often find that Microsoft 365's additional features enhance the overall editing experience.
- Reviewers say that Microsoft 365's ease of use is rated at 9.0, making it user-friendly for individuals and teams alike. Microsoft Word, while slightly higher at 9.2, does not offer the same level of integrated tools that streamline workflows, which some users find beneficial in Microsoft 365.
- Users on G2 report that Microsoft 365's proactive assistance feature, scoring 8.4, helps users navigate the software more effectively, while Microsoft Word's lower score of 7.2 indicates less support in this area, potentially leading to a steeper learning curve for new users.
- Reviewers mention that Microsoft 365's templates and themes, both scoring 8.9 and 8.8 respectively, provide a variety of options for users looking to create professional documents quickly. Microsoft Word's scores of 8.6 and 8.4 are commendable but do not match the breadth of choices available in Microsoft 365.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Microsoft Word
No pricing availableFree Trial
Microsoft 365
Free Trial is available
Microsoft Word
No trial information availableRatings
Meets Requirements
9.3
4,665
9.4
1,421
Ease of Use
9.0
4,714
9.2
1,433
Ease of Setup
8.9
1,274
9.4
275
Ease of Admin
8.7
960
9.2
149
Quality of Support
8.5
3,935
8.8
1,143
Has the product been a good partner in doing business?
8.8
933
9.0
141
Product Direction (% positive)
8.8
4,601
8.9
1,331
Features by Category
File Management
9.3
179
Not enough data
9.3
178
Not enough data
9.4
177
Not enough data
9.0
171
Not enough data
8.9
173
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
76
Not enough data
8.7
75
Not enough data
8.8
76
Not enough data
Collaboration
9.2
176
Not enough data
9.5
176
Not enough data
9.1
175
Not enough data
8.8
172
Not enough data
Administration
9.2
170
Not enough data
9.2
170
Not enough data
9.1
167
Not enough data
8.9
168
Not enough data
8.8
163
Not enough data
9.4
170
Not enough data
Platform
9.3
183
Not enough data
8.8
178
Not enough data
9.0
178
Not enough data
8.8
180
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.5
179
Not enough data
9.2
181
Not enough data
8.8
177
Not enough data
Business Instant Messaging
9.1
179
Not enough data
9.2
178
Not enough data
Business Instant Messaging
9.1
178
Not enough data
9.2
181
Not enough data
9.0
175
Not enough data
Generative AI - Business Instant Messaging
8.7
133
Not enough data
AI - Business Instant Messaging
8.6
132
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Not enough data
Agentic AI - Business Instant Messaging
8.6
85
Not enough data
8.5
85
Not enough data
Presenter Tools
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
122
Not enough data
Conferencing Options
8.9
128
Not enough data
9.0
126
Not enough data
9.0
130
Not enough data
Application Tools
8.8
120
Not enough data
8.6
122
Not enough data
8.9
122
Not enough data
Agentic AI - Screen Sharing
8.1
37
Not enough data
Platform Basics
8.7
162
Not enough data
8.8
162
Not enough data
9.1
162
Not enough data
Platform Content
8.8
163
Not enough data
8.3
162
Not enough data
8.6
155
Not enough data
9.1
159
Not enough data
Platform Additional Functionality
8.9
156
Not enough data
8.9
155
Not enough data
9.1
160
Not enough data
Generative AI
8.1
108
Not enough data
7.9
106
Not enough data
7.3
105
Not enough data
8.0
107
Not enough data
7.2
104
Not enough data
7.9
105
Not enough data
7.5
103
Not enough data
Inbox Tools
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Not enough data
Coordination Tools
9.2
211
Not enough data
9.0
208
Not enough data
8.7
206
Not enough data
Software Options
9.3
212
Not enough data
8.8
212
Not enough data
Email Client - Agentic AI
8.3
78
Not enough data
8.2
78
Not enough data
Calculating
9.2
181
Not enough data
9.1
180
Not enough data
Insights
8.7
179
Not enough data
9.1
177
Not enough data
Editing
8.8
178
Not enough data
8.8
176
Not enough data
8.9
175
Not enough data
Functionality
8.5
175
Not enough data
8.9
174
Not enough data
9.0
172
Not enough data
9.1
176
Not enough data
Applications
9.3
1272
Not enough data
9.1
1213
Not enough data
8.8
1200
Not enough data
Collaboration
8.9
1179
Not enough data
8.8
1095
Not enough data
8.7
1147
Not enough data
Management
8.8
1170
Not enough data
9.1
1230
Not enough data
9.2
1258
Not enough data
Agentic AI - Office Suites
8.1
124
Not enough data
8.1
125
Not enough data
Collaboration Tools
9.1
193
Not enough data
9.1
191
Not enough data
8.6
187
Not enough data
9.2
189
Not enough data
9.2
189
Not enough data
Meeting Coordination
9.2
195
Not enough data
9.0
190
Not enough data
9.1
190
Not enough data
9.0
185
Not enough data
Software Type
9.0
193
Not enough data
9.1
190
Not enough data
9.2
191
Not enough data
Agentic AI - Video Conferencing
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Not enough data
Survey Management
8.8
45
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Not enough data
Agentic AI - Survey
9.2
12
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
Calendar View
9.0
202
Not enough data
8.9
205
Not enough data
Shared Calendar
8.9
203
Not enough data
8.9
202
Not enough data
Accessibility
8.8
195
Not enough data
8.6
196
Not enough data
Integration
8.9
197
Not enough data
8.8
200
Not enough data
8.9
198
Not enough data
Notifications
9.0
200
Not enough data
8.6
197
Not enough data
Generative AI
7.8
139
Not enough data
8.0
135
Not enough data
7.9
134
Not enough data
Agentic AI - Calendar
7.7
72
Not enough data
Notifications
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Not enough data
Settings
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Not enough data
Personalization
8.6
109
Not enough data
8.9
109
Not enough data
Integrations
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Not enough data
Design
8.8
234
8.3
651
8.9
236
8.6
663
8.7
233
8.4
632
Collaboration
9.2
236
8.2
587
9.2
236
7.8
524
File Types
9.4
241
9.1
660
9.1
239
8.6
643
8.6
231
8.3
484
Edit & Revise
8.9
240
8.7
625
8.8
235
8.4
610
9.2
239
9.2
669
Integrate & Embed
8.8
233
8.3
498
8.6
232
8.3
476
8.9
235
8.5
516
Operating System
9.4
237
9.3
632
8.5
230
8.5
434
7.9
222
7.6
333
Generative AI
8.1
175
7.5
126
8.2
176
7.7
124
7.8
172
6.8
122
8.0
175
7.0
121
7.9
170
6.7
119
Agentic AI - Document Creation
8.4
92
6.5
41
Sorting & Filtering
8.9
218
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Not enough data
Integrations
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Not enough data
Time Management
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Not enough data
Generative AI
8.4
159
Not enough data
8.3
159
Not enough data
8.5
159
Not enough data
Agentic AI - Email Management
8.6
89
Not enough data
8.6
89
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Microsoft Word are categorized as Document Creation
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Microsoft Word has no unique categories
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Word
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.3%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
Information Technology and Services
9.7%
Computer Software
7.2%
Higher Education
5.9%
Education Management
3.9%
Marketing and Advertising
3.8%
Other
69.4%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
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CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
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CF
Particularly, I think that Microsoft Word is indeed the best for creating digital documents since it offers a wide variety of tools that allow for a very...Read more
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One of my most used functions in MS Word is the ability to design and create forms and templates for my small business. These docs and forms can be shared...Read more
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