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Compare Microsoft Teams and Zoom Rooms 
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Mid-Market (41.3% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(17,594)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsZoom Rooms
Star Rating
(407)4.5 out of 5
Market Segments
Mid-Market (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoom RoomsMicrosoft Teams vs Zoom Rooms
When assessing the two solutions, reviewers found Zoom Rooms easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Microsoft Teams.
- Reviewers felt that Zoom Rooms meets the needs of their business better than Microsoft Teams.
- When comparing quality of ongoing product support, Microsoft Teams and Zoom Rooms provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoom Rooms over Microsoft Teams.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Zoom Rooms
No pricing availableFree Trial
Microsoft Teams
No trial information availableZoom Rooms
Free Trial is available
Ratings
Meets Requirements
8.9
13,077
9.0
331
Ease of Use
8.8
13,251
9.1
337
Ease of Setup
9.0
3,696
8.8
193
Ease of Admin
8.6
2,034
8.7
135
Quality of Support
8.6
10,524
8.6
291
Has the product been a good partner in doing business?
8.8
2,008
9.0
127
Product Direction (% positive)
8.6
12,507
9.2
325
Features by Category
Business Instant Messaging
8.9
8737
Not enough data
8.7
8993
Not enough data
8.4
8364
Not enough data
Business Instant Messaging
9.0
8287
Not enough data
8.9
8225
Not enough data
Business Instant Messaging
8.8
8029
Not enough data
8.8
8256
Not enough data
8.7
7243
Not enough data
Generative AI - Business Instant Messaging
8.2
983
Not enough data
AI - Business Instant Messaging
8.0
964
Not enough data
8.3
961
Not enough data
7.9
951
Not enough data
8.0
951
Not enough data
Agentic AI - Business Instant Messaging
7.9
554
Not enough data
8.0
549
Not enough data
Collaboration
Not enough data
8.7
145
Not enough data
9.1
146
Not enough data
9.1
154
Display
Not enough data
9.4
168
Not enough data
8.9
147
Hardware
Not enough data
8.1
138
Not enough data
8.6
150
Agentic AI - Room Systems
Not enough data
8.1
33
Not enough data
8.5
33
Platform Basics
Not enough data
8.9
42
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
8.8
42
|
Verified
Platform Content
Not enough data
8.5
43
|
Verified
Not enough data
8.0
41
Platform Interoperability
Not enough data
8.4
41
|
Verified
Platform Additional Functionality
Not enough data
9.0
42
Not enough data
8.6
41
Not enough data
8.3
42
Agentic AI - Digital Signage
Not enough data
Not enough data
Collaboration Tools
9.0
7810
|
Verified
Not enough data
9.1
5575
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5760
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7367
|
Verified
Not enough data
8.9
6827
|
Verified
Not enough data
8.8
7074
|
Verified
Not enough data
8.9
5540
|
Verified
Not enough data
Software Type
8.8
7135
|
Verified
Not enough data
8.7
5228
|
Verified
Not enough data
9.1
5775
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
644
Not enough data
7.8
639
Not enough data
7.8
636
Not enough data
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
112
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Zoom Rooms share no categories
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging, Video Conferencing, and AI Note-Taking Software
Zoom Rooms is categorized as Digital Signage and Room Systems
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Rooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Information Technology and Services
13.6%
Computer Software
8.4%
Marketing and Advertising
5.2%
Higher Education
4.7%
Non-Profit Organization Management
4.2%
Other
64.0%
Alternatives
Discussions
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
What is the difference between Zoom Room and Zoom?
3 Comments
WM
Zoom Rooms, designed to be a shared platform, provides shared work meeting spaces. Zoom is for individuals to use to join meetings. Zoom doesn't need extra...Read more
What are your hardware recommendations when setting up a new Zoom Room
1 Comment
SM
Hi Karen
When kitting out a Zoom Room there are SO many different things to think about. Lighting, echo, where the participants are sitting..and many more...Read more
How do I make sure that 3rd party software (go to meetings, teams) are working correctly?
1 Comment
SM
Hi Christopher
The Third party provider requires an interop licence if you are looking to join those meetings from the Zoom Room. Basically the...Read more
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