# Microsoft Teams vs Zoom Rooms Comparison

| | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 19,116 | 437 | 
| **Largest Market Segment** | Enterprise (39.5% of reviews) | Mid-Market (41.6% of reviews) | 
| **Entry Level Price** | $4.80 1 User Per Month | $41.58 1 Room | 

---
## Top Pros & Cons

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

### Zoom Rooms

Pros:
- Ease of Use (23 reviews)
- Video Quality (14 reviews)

Cons:
- Expensive (11 reviews)
- Connection Issues (9 reviews)

---
## Ratings Comparison
| Rating | Microsoft Teams | Zoom Rooms | 
|---|---|---|
  | **Meets Requirements** | 8.9 (14228 reviews) | 9.1 (349 reviews) | 
  | **Ease of Use** | 8.8 (14471 reviews) | 9.1 (357 reviews) | 
  | **Ease of Setup** | 9.1 (4814 reviews) | 8.8 (213 reviews) | 
  | **Ease of Admin** | 8.7 (2833 reviews) | 8.7 (137 reviews) | 
  | **Quality of Support** | 8.6 (11465 reviews) | 8.6 (307 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (2851 reviews) | 8.9 (129 reviews) | 
  | **Product Direction (% positive)** | 8.6 (13507 reviews) | 9.1 (341 reviews) | 

---
## Pricing

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Zoom Rooms

#### Entry-Level Pricing

Plan: Rooms

Price: $41.58 1 Room

Description: Conference rooms that make it easy to run or join meetings with a tap of a button.

Key Features:
- Intelligent director and smart gallery
- Dynamic layouts
- One click wireless proximity share

[Learn more about Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.5/10 | 10599 |
| **Zoom Rooms** | N/A | N/A |

#### Business Instant Messaging

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **File Sharing** | 8.9 (9032 reviews) | Not enough data | 
| **Notifications** | 8.7 (9221 reviews) | Not enough data | 
| **Search** | 8.4 (8522 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Audio Conferencing** | 9.0 (8493 reviews) | Not enough data | 
| **Video Conferencing** | 9.0 (8479 reviews) | Not enough data | 

#### Business Instant Messaging

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Mobile Application** | 8.8 (8217 reviews) | Not enough data | 
| **Web Application** | 8.8 (8395 reviews) | Not enough data | 
| **Integrations** | 8.7 (7400 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Text Summarization** | 8.2 (1050 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **AI Powered Search** | 8.1 (1010 reviews) | Not enough data | 
| **Smart Notifications** | 8.4 (1007 reviews) | Not enough data | 
| **AI Powered Language Translation** | 8.0 (993 reviews) | Not enough data | 
| **Content Generation** | 8.1 (987 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Cross-system Integration** | 8.1 (600 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (582 reviews) | Not enough data | 

### Room Systems

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Zoom Rooms** | 8.8/10 | 209 |

#### Collaboration 

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Collaborative Whiteboards** | Not enough data | 8.7 (144 reviews) | 
| **Meeting Room Check-in** | Not enough data | 9.1 (149 reviews) | 
| **Calendar Integration** | Not enough data | 9.2 (160 reviews) | 

#### Display 

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.4 (176 reviews) | 
| **Multi-display** | Not enough data | 9.0 (151 reviews) | 

#### Hardware 

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Proprietary Hardware** | Not enough data | 8.1 (141 reviews) | 
| **Bring-Your-Own Hardware** | Not enough data | 8.6 (157 reviews) | 

#### Agentic AI - Room Systems

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (33 reviews) | 
| **Decision Making** | Not enough data | 8.5 (32 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | N/A | N/A |
| **Zoom Rooms** | 8.6/10 | 48 |

#### Platform Basics

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.9 (42 reviews) ✓ Verified | 
| **Content Scheduling** | Not enough data | 8.8 (42 reviews) ✓ Verified | 
| **Multi-User Access** | Not enough data | 8.8 (42 reviews) ✓ Verified | 

#### Platform Content

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Media Formats** | Not enough data | 8.5 (43 reviews) ✓ Verified | 
| **Media Editor** | Not enough data | 8.0 (41 reviews) | 

#### Platform Interoperability

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Hardware** | Not enough data | 8.4 (41 reviews) ✓ Verified | 

#### Platform Additional Functionality

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Screen Grouping** | Not enough data | 9.0 (42 reviews) | 
| **Asset Management Integration** | Not enough data | 8.6 (41 reviews) | 
| **Network Reporting** | Not enough data | 8.3 (42 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.8/10 | 10501 |
| **Zoom Rooms** | N/A | N/A |

#### Collaboration Tools

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Screen Sharing** | 9.0 (8177 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (5778 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 9.2 (6450 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | Feature Not Available | Not enough data | 

#### Meeting Coordination

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Scheduling** | 9.0 (7879 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.9 (7066 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.8 (7221 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.9 (5709 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Mobile** | 8.8 (7350 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.7 (5341 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.1 (6017 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (718 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (724 reviews) | Not enough data | 
| **Decision Making** | 7.9 (682 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Microsoft Teams** | 8.6/10 | 218 |
| **Zoom Rooms** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Action Item extraction** | 8.6 (124 reviews) | Not enough data | 
| **Summary Generation** | 8.9 (136 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Speech-to-text Transcription** | 8.8 (136 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Team-based Access** | 8.7 (134 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Multi-Language and Accent Support** | 8.3 (123 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Integrations** | 8.4 (132 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Access Control** | 8.8 (124 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Semantic Search** | 8.2 (112 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Speaker Recognition** | 8.7 (132 reviews) | Not enough data | 

---
## Categories

**Unique to Microsoft Teams (3):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Zoom Rooms (2):** [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Room Systems ](https://www.g2.com/categories/room-systems)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft Teams | Zoom Rooms | 
|---|---|---|
| **Small-Business** | 22.0% | 30.1% | 
| **Mid-Market** | 38.5% | 41.6% | 
| **Enterprise** | 39.5% | 28.4% | 

### By Industry

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Zoom Rooms

- **Information Technology and Services:** 13.4%
- **Computer Software:** 8.7%
- **Marketing and Advertising:** 5.0%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Education Management:** 3.2%
- **Financial Services:** 3.0%
- **Health, Wellness and Fitness:** 3.0%
- **Hospital & Health Care:** 2.7%
- **Staffing and Recruiting:** 2.5%
- **Other:** 49.8%

---
## Alternatives

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56439 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48082 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39120 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18901 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12777 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (266 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17112 reviews)

### Alternatives to Zoom Rooms

- [Microsoft Teams Room](https://www.g2.com/products/microsoft-teams-room/reviews) — 4.6/5 stars (97 reviews)
- [Lifesize](https://www.g2.com/products/lifesize/reviews) — 4.6/5 stars (512 reviews)
- [Yodeck](https://www.g2.com/products/yodeck/reviews) — 4.7/5 stars (3044 reviews)
- [Rise Vision](https://www.g2.com/products/rise-vision/reviews) — 4.7/5 stars (972 reviews)
- [ScreenCloud Digital Signage](https://www.g2.com/products/screencloud-digital-signage/reviews) — 4.7/5 stars (455 reviews)
- [OptiSigns](https://www.g2.com/products/optisigns/reviews) — 4.7/5 stars (3651 reviews)
- [AIRTAME](https://www.g2.com/products/airtame/reviews) — 4.6/5 stars (37 reviews)
- [Displai](https://www.g2.com/products/displai/reviews) — 4.7/5 stars (398 reviews)
- [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (503 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)

---
## Top Discussions

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Zoom Rooms

- Title: [What is the difference between Zoom Room and Zoom?](https://www.g2.com/discussions/what-is-the-difference-between-zoom-room-and-zoom) — 3 comments
  > **Top comment:** "Zoom Rooms, designed to be a shared platform, provides shared work meeting spaces. Zoom is for individuals to use to join meetings. Zoom doesn't need extra..."
- Title: [What is a Zoom Room?](https://www.g2.com/discussions/what-is-a-zoom-room) — 1 comment
  > **Top comment:** "Software-based application system that provides an integrated experience for audio conferencing, remote screen sharing, file sharing and video conferencing."
- Title: [What is the benefit of a Zoom Room?](https://www.g2.com/discussions/what-is-the-benefit-of-a-zoom-room) — 1 comment
  > **Top comment:** "Four people come together to study something "
- Title: [How do I make sure that 3rd party software (go to meetings, teams) are working correctly?](https://www.g2.com/discussions/how-do-i-make-sure-that-3rd-party-software-go-to-meetings-teams-are-working-correctly) — 1 comment, 1 upvote
  > **Top comment:** "Hi Christopher
The Third party provider requires an interop licence if you are looking to join those meetings from the Zoom Room. Basically the..."
- Title: [What are your hardware recommendations when setting up a new Zoom Room](https://www.g2.com/discussions/what-are-your-hardware-recommendations-when-setting-up-a-new-zoom-room) — 1 comment, 1 upvote
  > **Top comment:** "Hi Karen

When kitting out a Zoom Room there are SO many different things to think about. Lighting, echo, where the participants are sitting..and many more..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-teams-vs-zoom-rooms)