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Compare MaxAssist and Solutionreach 
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At a Glance
Market Segments
Small-Business (91.9% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
$
No pricing available
MaxAssist
Star Rating
(225)4.7 out of 5
Market Segments
Small-Business (91.9% of reviews)
Pros & Cons
Entry-Level Pricing
$
Learn more about MaxAssistSolutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaxAssist generally offers a more user-friendly experience, with many users highlighting its intuitive interface and ease of setup. In contrast, some users of Solutionreach have mentioned challenges in configuration that can hinder their workflow.
- Users say that MaxAssist excels in providing efficient patient communication tools, particularly with features like appointment reminders and direct form submissions that streamline administrative tasks. Meanwhile, Solutionreach is praised for its ability to facilitate patient contact and confirmations, making communication straightforward for staff.
- Reviewers mention that MaxAssist's quality of support is notably higher, with many users appreciating the responsiveness and helpfulness of the support team. Solutionreach, while still providing decent support, has received slightly lower ratings in this area, indicating room for improvement.
- According to verified reviews, MaxAssist has a stronger recent review activity, with a significant number of users sharing their positive experiences in the last 90 days. This suggests that MaxAssist is actively engaging its user base, while Solutionreach has not received any recent reviews, which may raise concerns about its current user satisfaction.
- Users highlight that both platforms have their strengths in patient engagement, but MaxAssist edges out with features like a helpful texting option for reaching patients. Solutionreach, on the other hand, is noted for its quick and easy newsletter and office update capabilities, which are beneficial for keeping patients informed.
- G2 reviewers indicate that while both products cater primarily to small businesses, MaxAssist has a slight edge in overall satisfaction metrics, reflecting a more favorable user experience across various features. Solutionreach, although popular, has a lower overall G2 Score, suggesting that users may have higher expectations that are not fully met.
Pricing
Entry-Level Pricing
MaxAssist
RecallMax Pricing
$
Low month-to-month subscription and no contracts.
- Feel free to demo or call to get pricing for your practice.
Solutionreach
No pricing availableFree Trial
MaxAssist
Free Trial is available
Solutionreach
No trial information availableRatings
Meets Requirements
8.9
174
8.7
150
Ease of Use
9.1
175
8.7
150
Ease of Setup
9.4
130
8.2
90
Ease of Admin
9.2
117
8.6
92
Quality of Support
9.5
171
8.4
148
Has the product been a good partner in doing business?
9.3
116
8.4
91
Product Direction (% positive)
9.6
161
8.5
141
Features by Category
Information Flow
8.4
75
Feature Not Available
7.3
47
Feature Not Available
8.2
63
Feature Not Available
Patient Experience
8.6
80
8.2
11
8.5
68
8.7
9
8.8
82
9.2
12
8.7
81
8.3
10
Platform
Not enough data
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Patient-Centered Functions
7.7
84
8.0
22
8.6
97
8.3
23
Feature Not Available
Feature Not Available
9.2
114
8.4
20
|
Verified
Feature Not Available
Feature Not Available
Operations
8.8
106
8.3
22
|
Verified
8.6
89
8.1
26
|
Verified
7.9
77
7.7
19
|
Verified
8.5
90
8.4
21
8.7
91
8.3
16
|
Verified
8.3
73
8.3
12
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
MaxAssist and Solutionreach are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
MaxAssist is categorized as Other Dental
Solutionreach is categorized as Patient Intake, Patient Case Management, HIPAA Compliant Messaging, and Patient Scheduling
Reviews
Reviewers' Company Size
MaxAssist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
35.9%
Health, Wellness and Fitness
31.1%
Medical Practice
25.4%
Medical Devices
2.4%
Accounting
1.4%
Other
3.8%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
What is RecallMax used for?
1 Comment
NS
dental softwareRead more
MaxAssist has no more discussions with answers
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
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