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Compare MaxAssist and Solutionreach 
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At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (88.5% of reviews)
Entry-Level Pricing
$
No pricing available
MaxAssist
Star Rating
(220)4.7 out of 5
Market Segments
Small-Business (91.7% of reviews)
Pros & Cons
Entry-Level Pricing
$
Learn more about MaxAssistSolutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SolutionreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Solutionreach excels in "Patient Communications" with a score of 8.3, while MaxAssist shines even brighter with a score of 9.1, indicating a more robust communication feature set that enhances patient engagement.
- Reviewers mention that MaxAssist's "Quality of Support" is notably higher at 9.5 compared to Solutionreach's 8.4, suggesting that users find MaxAssist's customer service more responsive and helpful when issues arise.
- G2 users highlight that Solutionreach's "Patient Check-in" feature scores 8.0, which is solid, but MaxAssist's overall ease of use, rated at 9.1, indicates a more streamlined check-in process that users find more intuitive.
- Users on G2 report that MaxAssist's "Ease of Setup" is rated at 9.3, significantly higher than Solutionreach's 8.2, suggesting that new users may find MaxAssist easier to implement and start using effectively.
- Reviewers say that while both products offer "Patient Data Management," MaxAssist's overall performance in this area, with a higher score in related features, indicates a more comprehensive approach to managing patient information.
- Users mention that Solutionreach's "Patient Feedback Management" scores 8.3, but MaxAssist's 8.6 rating suggests a more effective system for gathering and analyzing patient feedback, which can be crucial for improving services.
Pricing
Entry-Level Pricing
MaxAssist
RecallMax Pricing
$
Low month-to-month subscription and no contracts.
- Feel free to demo or call to get pricing for your practice.
Solutionreach
No pricing availableFree Trial
MaxAssist
Free Trial is available
Solutionreach
No trial information availableRatings
Meets Requirements
8.9
171
8.7
150
Ease of Use
9.1
172
8.7
150
Ease of Setup
9.4
127
8.2
90
Ease of Admin
9.2
115
8.6
92
Quality of Support
9.5
168
8.4
148
Has the product been a good partner in doing business?
9.3
114
8.4
91
Product Direction (% positive)
9.6
158
8.5
141
Features by Category
Information Flow
8.4
74
Feature Not Available
7.2
45
Feature Not Available
8.1
62
Feature Not Available
Patient Experience
8.6
78
8.2
11
8.5
67
8.7
9
8.8
81
9.2
12
8.7
79
8.3
10
Platform
Not enough data
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Patient-Centered Functions
7.6
83
8.0
22
8.6
96
8.3
23
Feature Not Available
Feature Not Available
9.2
113
8.4
20
|
Verified
Feature Not Available
Feature Not Available
Operations
8.8
104
8.3
22
|
Verified
8.6
88
8.1
26
|
Verified
7.9
76
7.7
19
|
Verified
8.5
89
8.4
21
8.7
90
8.3
16
|
Verified
8.2
72
8.3
12
|
Verified
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
MaxAssist and Solutionreach are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
MaxAssist is categorized as Other Dental
Solutionreach is categorized as Patient Intake, Patient Case Management, HIPAA Compliant Messaging, and Patient Scheduling
Reviews
Reviewers' Company Size
MaxAssist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
35.9%
Health, Wellness and Fitness
30.6%
Medical Practice
25.7%
Medical Devices
2.4%
Accounting
1.5%
Other
3.9%
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Discussions
What is RecallMax used for?
1 Comment
NS
dental softwareRead more
MaxAssist has no more discussions with answers
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
Is there a way to import copay's into the patient profile under insurance?
1 Comment
MF
We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ...Read more
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