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Compare MaintainX and SOPHeroes 
Featured Products
At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
No pricing available
MaintainX
Star Rating
(1,374)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansSOPHeroes
Star Rating
(12)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SOPHeroesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness, with many users highlighting its intuitive design. One user mentioned, "I cannot imagine the creators of MaintainX being able to make this software any more user-friendly," which is particularly beneficial for teams with less tech-savvy members.
- Users say that MaintainX offers exceptional support during implementation, with feedback noting, "They also provide implementation assistance." This contrasts with SOPHeroes, which has not received recent reviews indicating similar support, suggesting a potential gap in onboarding help.
- Reviewers mention that MaintainX provides robust tracking capabilities, allowing users to "keep track of things going fixed and worked on." This feature is crucial for teams needing to manage work orders efficiently, while SOPHeroes, despite its strengths in documentation, may not offer the same level of operational tracking.
- According to verified reviews, MaintainX has a significantly higher overall satisfaction score, reflecting its strong performance across various metrics. Users appreciate its ease of use and comprehensive features, while SOPHeroes, despite having a decent rating, lacks the same volume of positive feedback, which may indicate less user engagement.
- Users highlight that MaintainX's mobile application is particularly well-received, with a score of 9.4, making it convenient for teams on the go. In contrast, while SOPHeroes has a mobile app, it received a lower score of 8.3, suggesting that MaintainX may provide a more seamless mobile experience.
- Reviewers note that MaintainX's ability to store and organize information is a standout feature, with one user stating it "can store all our information and break things down for us." This organizational capability is essential for teams looking to streamline their processes, whereas SOPHeroes, while useful for documentation, may not match this level of functionality.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
SOPHeroes
No pricing availableFree Trial
MaintainX
Free Trial is available
SOPHeroes
No trial information availableRatings
Meets Requirements
9.2
1,240
8.6
7
Ease of Use
9.4
1,262
8.1
7
Ease of Setup
9.1
1,124
Not enough data
Ease of Admin
9.3
984
Not enough data
Quality of Support
9.6
1,205
8.6
7
Has the product been a good partner in doing business?
9.6
969
Not enough data
Product Direction (% positive)
9.7
1,225
10.0
8
Features by Category
Asset Definition
9.4
164
Not enough data
9.0
156
Not enough data
8.7
152
Not enough data
Asset Tracking
8.3
154
Not enough data
8.9
154
Not enough data
9.1
159
Not enough data
Agentic AI - Asset Tracking
7.4
104
Not enough data
Monitoring
9.1
97
Not enough data
9.2
99
Not enough data
8.8
94
Not enough data
Analytics
8.9
94
Not enough data
8.9
97
Not enough data
8.4
92
Not enough data
Agentic AI - Asset Performance Management
7.8
59
Not enough data
7.8
61
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Task Tracking
9.2
367
8.0
5
9.2
376
7.7
5
9.3
373
8.1
6
Checklist Options
8.9
366
8.6
6
8.7
336
7.8
6
8.7
341
7.8
6
Software Availability
8.3
323
7.8
6
8.9
359
7.3
5
9.4
379
8.3
6
9.6
375
9.2
6
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
90
Not enough data
Facility Management Platform Features
9.2
458
Not enough data
8.7
446
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
429
Not enough data
8.9
432
Not enough data
Feature Not Available
Not enough data
8.8
442
Not enough data
Feature Not Available
Not enough data
9.1
438
Not enough data
CMMS Platform Features
9.5
809
|
Verified
Not enough data
9.3
787
|
Verified
Not enough data
8.5
706
Not enough data
8.6
706
|
Verified
Not enough data
8.7
690
|
Verified
Not enough data
8.9
692
|
Verified
Not enough data
9.0
718
|
Verified
Not enough data
8.5
645
|
Verified
Not enough data
8.3
665
|
Verified
Not enough data
8.9
753
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and SOPHeroes are categorized as Standard Operating Procedures
Unique Categories
MaintainX is categorized as SAP Store, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
SOPHeroes has no unique categories
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOPHeroes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.2%
Facilities Services
7.3%
Construction
4.6%
Food Production
4.4%
Food & Beverages
4.1%
Other
64.4%
Computer Networking
16.7%
Research
8.3%
Real Estate
8.3%
Oil & Energy
8.3%
Non-Profit Organization Management
8.3%
Other
50.0%
Alternatives
Discussions
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
SOPHeroes has no discussions with answers
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