Compare MaintainX and MasterControl Asset Excellence 
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
No pricing available
MaintainX
Star Rating
(1,456)4.8 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansMasterControl Asset Excellence
Star Rating
(21)4.6 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MasterControl Asset ExcellenceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness, with many users appreciating its intuitive interface that allows for easy tracking of assets and preventive maintenance procedures. One user highlighted the program's ability to help them "spend less time understanding what we're looking at and more time preventing costly downtime."
- According to verified reviews, MasterControl Asset Excellence is praised for its strong customer support, with users noting that the "helpful support team" is always open to improving processes. This level of support can be crucial for businesses that rely heavily on effective asset management.
- Users say that MaintainX's frequent updates keep the software advanced and relevant, which is a significant advantage for companies looking for a solution that evolves with their needs. One reviewer mentioned enjoying the program's updates, which enhance its usability and features.
- Reviewers mention that MasterControl Asset Excellence provides a very user-friendly management system that helps organizations keep their equipment organized. Users appreciate how quickly they can adapt to the system, thanks to effective customer service training.
- G2 reviewers highlight that MaintainX has a substantial number of recent reviews, indicating a strong market presence and user satisfaction. With 75 recent reviews compared to MasterControl's lack of recent activity, MaintainX appears to be more actively engaged with its user base.
- According to user feedback, while both products offer solid features for work order management and preventive maintenance, MaintainX slightly edges out with higher ratings in these areas, showcasing its effectiveness in helping businesses streamline their maintenance processes.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
MasterControl Asset Excellence
No pricing availableFree Trial
MaintainX
Free Trial is available
MasterControl Asset Excellence
No trial information availableRatings
Meets Requirements
9.2
1,317
8.5
13
Ease of Use
9.4
1,339
8.8
14
Ease of Setup
9.1
1,199
8.5
10
Ease of Admin
9.3
1,028
8.8
10
Quality of Support
9.6
1,280
9.0
13
Has the product been a good partner in doing business?
9.6
1,012
9.8
10
Product Direction (% positive)
9.7
1,298
10.0
12
Features by Category
Asset Definition
9.4
170
Not enough data
9.1
159
Not enough data
8.7
152
Not enough data
Asset Tracking
8.3
156
Not enough data
8.9
156
Not enough data
9.1
161
Not enough data
Agentic AI - Asset Tracking
7.4
104
Not enough data
Monitoring
9.1
98
Not enough data
9.2
100
Not enough data
8.8
94
Not enough data
Analytics
8.9
97
Not enough data
8.9
99
Not enough data
8.4
92
Not enough data
Agentic AI - Asset Performance Management
7.8
59
Not enough data
7.8
61
Not enough data
Workflow & Automation
9.1
215
Not enough data
9.2
209
Not enough data
9.0
16
Not enough data
8.9
18
Not enough data
8.5
16
Not enough data
Execution
9.0
220
Not enough data
9.1
224
Not enough data
9.0
222
Not enough data
Analytics & Reporting
9.2
224
Not enough data
8.9
203
Not enough data
9.0
210
Not enough data
Enterprise Management
9.1
16
Not enough data
9.2
16
Not enough data
9.1
16
Not enough data
9.5
18
Not enough data
9.4
15
Not enough data
Knowledge Capture
9.2
16
Not enough data
8.8
16
Not enough data
9.0
14
Not enough data
9.1
15
Not enough data
Generative AI
Feature Not Available
Not enough data
8.7
36
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.9
15
Not enough data
9.0
15
Not enough data
8.6
15
Not enough data
Data & Integration
8.9
15
Not enough data
9.2
14
Not enough data
Calibration
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
8.1
6
Not enough data
8.6
6
Analytics
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
7.8
6
Agentic AI - Calibration
Not enough data
Not enough data
Task Tracking
9.2
369
Not enough data
9.2
380
Not enough data
9.4
376
Not enough data
Checklist Options
8.9
369
Not enough data
8.7
337
Not enough data
8.7
344
Not enough data
Software Availability
8.3
324
Not enough data
8.9
362
Not enough data
9.4
383
Not enough data
9.6
378
Not enough data
Asset Definition
9.3
242
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
229
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
231
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
232
Not enough data
9.3
229
Not enough data
8.9
221
Not enough data
9.2
230
Not enough data
9.1
227
Not enough data
9.0
218
Not enough data
Field Service
9.0
235
Not enough data
9.0
233
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
201
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.7
92
Not enough data
Facility Management Platform Features
9.2
470
Not enough data
8.8
454
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
431
Not enough data
8.9
438
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Feature Not Available
Not enough data
9.1
445
Not enough data
CMMS Platform Features
9.5
860
|
Verified
9.2
8
9.4
810
|
Verified
9.4
8
8.5
713
8.3
6
8.6
724
|
Verified
7.9
8
8.8
703
|
Verified
8.8
8
8.9
698
|
Verified
7.7
8
9.0
725
|
Verified
8.1
8
8.5
650
|
Verified
8.7
9
8.3
669
|
Verified
6.9
9
8.9
784
|
Verified
7.0
9
Categories
Categories
Shared Categories
MaintainX and MasterControl Asset Excellence are categorized as Enterprise Asset Management (EAM) and CMMS
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Facility Management, Asset Performance Management, and Asset Tracking
MasterControl Asset Excellence is categorized as Calibration
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Asset Excellence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.7%
Facilities Services
7.3%
Construction
4.4%
Food Production
4.3%
Food & Beverages
4.2%
Other
64.1%
Biotechnology
47.6%
Environmental Services
19.0%
Manufacturing
9.5%
Utilities
4.8%
Pharmaceuticals
4.8%
Other
14.3%
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
MasterControl Asset Excellence has no discussions with answers
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