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At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
No pricing available
MaintainX
Star Rating
(1,374)4.8 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansMasterControl Asset Excellence
Star Rating
(21)4.6 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MasterControl Asset ExcellenceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness, making it particularly suitable for teams with varying levels of technical expertise. Users appreciate its intuitive design, stating that it significantly enhances the chances of success for maintenance crews, especially those who may not be tech-savvy.
- According to verified reviews, MasterControl Asset Excellence is praised for its strong customer support and training resources. Users mention that the system is very user-friendly and that the support team is always open to improving processes, which helps in quickly adapting to the software.
- Users say that MaintainX offers a seamless implementation process, with many highlighting the assistance provided during onboarding. This support is crucial for organizations looking to integrate new software without disrupting their operations.
- Reviewers mention that while MasterControl Asset Excellence has a solid performance in managing equipment and calibration, it sometimes struggles to meet specific workflow needs, which can lead to configuration challenges for some users.
- G2 reviewers highlight that MaintainX's ability to track work orders and store information efficiently is a standout feature, making it easier for teams to manage ongoing maintenance tasks and improve overall productivity.
- According to recent user feedback, MasterControl Asset Excellence is recognized for its comprehensive tools for managing calibration, which users find intuitive and effective, although it has fewer reviews compared to MaintainX, indicating a smaller user base and potentially less diverse feedback.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
MasterControl Asset Excellence
No pricing availableFree Trial
MaintainX
Free Trial is available
MasterControl Asset Excellence
No trial information availableRatings
Meets Requirements
9.1
1,235
8.5
13
Ease of Use
9.4
1,256
8.8
14
Ease of Setup
9.1
1,118
8.5
10
Ease of Admin
9.3
978
8.8
10
Quality of Support
9.6
1,200
9.0
13
Has the product been a good partner in doing business?
9.6
963
9.8
10
Product Direction (% positive)
9.7
1,220
10.0
12
Features by Category
Asset Definition
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Not enough data
Asset Tracking
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Not enough data
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
Not enough data
9.2
95
Not enough data
8.8
91
Not enough data
Analytics
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Not enough data
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Calibration
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
8.1
6
Not enough data
8.6
6
Analytics
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
7.8
6
Agentic AI - Calibration
Not enough data
Not enough data
Task Tracking
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Not enough data
Checklist Options
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Not enough data
Software Availability
8.3
321
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Not enough data
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
88
Not enough data
Facility Management Platform Features
9.2
456
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
436
Not enough data
CMMS Platform Features
9.5
805
|
Verified
9.2
8
9.3
783
|
Verified
9.4
8
8.5
703
8.3
6
8.6
702
|
Verified
7.9
8
8.7
687
|
Verified
8.8
8
8.9
690
|
Verified
7.7
8
9.0
715
|
Verified
8.1
8
8.5
643
|
Verified
8.7
9
8.3
662
|
Verified
6.9
9
8.9
749
|
Verified
7.0
9
Categories
Categories
Shared Categories
MaintainX and MasterControl Asset Excellence are categorized as Enterprise Asset Management (EAM) and CMMS
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Facility Management, Asset Performance Management, and Asset Tracking
MasterControl Asset Excellence is categorized as Calibration
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MasterControl Asset Excellence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.0%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Biotechnology
47.6%
Environmental Services
19.0%
Manufacturing
9.5%
Utilities
4.8%
Pharmaceuticals
4.8%
Other
14.3%
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
MasterControl Asset Excellence has no discussions with answers
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