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Compare Magento Open Source and Salesforce Commerce for B2C 
Featured Products
At a Glance
Market Segments
Small-Business (64.9% of reviews)
Mid-Market (40.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Magento Open Source
Star Rating
(258)4.0 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSalesforce Commerce for B2C
Star Rating
(570)4.3 out of 5
Market Segments
Mid-Market (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in user experience, with many users highlighting its user-friendly interface and efficient navigation. One user mentioned enjoying the smooth checkout process and effective inventory management, which significantly enhances day-to-day operations.
- Users say that Magento Open Source offers a high degree of customization, making it a strong choice for businesses that require tailored solutions. Reviewers appreciate its simplicity in design, which allows for easy modifications, although some note that this can come with a learning curve.
- According to verified reviews, Salesforce Commerce for B2C stands out for its seamless integration with other Salesforce products, such as CRM and Marketing Cloud. This integration provides a unified view of customer interactions, which is particularly beneficial for larger enterprises looking to streamline their operations.
- Reviewers mention that while Magento Open Source has solid base features for both B2C and B2B applications, it may not be as robust as Salesforce Commerce for B2C in terms of support and resources. Users have expressed concerns about the availability of support, which can impact the implementation process.
- G2 reviewers highlight that Salesforce Commerce for B2C has a significantly higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users appreciate features like personalization tools that enhance customer engagement and drive sales.
- Users report that Magento Open Source is a viable option for small businesses due to its affordability and flexibility. However, they also note that it may require more technical expertise to fully leverage its capabilities compared to the more intuitive setup of Salesforce Commerce for B2C.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableSalesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Magento Open Source
No trial information availableSalesforce Commerce for B2C
No trial information availableRatings
Meets Requirements
8.5
188
8.6
342
Ease of Use
7.3
189
8.2
442
Ease of Setup
6.8
144
7.9
269
Ease of Admin
7.7
130
8.1
133
Quality of Support
6.9
162
8.3
323
Has the product been a good partner in doing business?
7.7
122
8.6
131
Product Direction (% positive)
7.1
183
8.6
327
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
7.9
56
8.1
98
8.4
59
8.4
102
7.9
60
8.4
99
8.6
67
8.4
103
8.4
63
8.4
101
Generative AI
6.9
37
8.0
83
7.1
36
7.9
87
Agentic AI - E-Commerce Platforms
5.2
8
8.6
19
6.7
8
8.2
19
5.7
7
8.4
19
5.4
8
8.4
19
6.0
8
8.4
19
6.3
8
8.4
19
Merchandising/Marketing
7.7
148
8.2
217
Feature Not Available
8.2
163
7.7
147
|
Verified
8.2
232
8.0
157
|
Verified
8.0
223
7.1
142
|
Verified
7.7
210
7.8
145
|
Verified
8.0
209
8.0
157
8.1
206
Product Catalog
8.2
157
8.3
217
Feature Not Available
8.2
217
7.8
156
|
Verified
8.2
225
7.9
126
|
Verified
8.2
197
Order Process
8.2
156
|
Verified
8.3
218
8.3
156
|
Verified
8.1
214
8.1
154
|
Verified
8.3
211
8.5
154
|
Verified
8.3
216
8.5
158
8.2
218
8.0
148
|
Verified
7.9
204
8.2
149
8.2
206
8.0
129
8.1
189
Multi-Channel Support
7.9
135
8.3
202
7.8
143
|
Verified
8.2
205
7.6
130
|
Verified
8.3
189
7.6
129
|
Verified
8.2
209
7.6
114
|
Verified
8.0
194
Feature Not Available
8.1
135
8.0
113
|
Verified
8.2
183
Platform
8.1
135
|
Verified
8.2
199
8.3
147
|
Verified
8.2
216
8.2
139
|
Verified
8.3
204
8.3
151
|
Verified
8.4
217
Feature Not Available
8.2
221
8.4
149
|
Verified
8.6
210
Feature Not Available
8.6
198
8.8
141
|
Verified
8.5
202
7.9
130
|
Verified
8.3
188
8.3
124
|
Verified
8.5
184
8.3
140
|
Verified
8.4
195
8.0
152
|
Verified
8.5
218
Reporting
8.4
16
8.6
28
8.7
15
8.5
28
Omnichannel Features
8.5
16
8.0
27
8.4
15
8.0
27
8.4
15
8.2
26
9.0
14
8.6
27
8.4
15
8.6
27
8.9
16
8.6
28
8.3
16
8.3
27
Categories
Categories
Shared Categories
Magento Open Source and Salesforce Commerce for B2C are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.3%
Retail
13.9%
Computer Software
7.6%
Apparel & Fashion
7.2%
Marketing and Advertising
6.7%
Other
50.2%
Retail
12.5%
Information Technology and Services
10.8%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.6%
Alternatives
Discussions
What is Magento Open Source used for?
2 Comments
SP
e-commerce platformRead more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 Comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
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