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Compare Luma Health and Weave 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (93.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $249.00 1 Location Per Month
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthWeave
Star Rating
(428)4.6 out of 5
Market Segments
Small-Business (93.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00 1 Location Per Month
Learn more about WeaveSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Weave excels in overall user satisfaction, boasting a high G2 Score of 95.05, which reflects its strong performance in patient relationship management. Users appreciate features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during interactions.
- Users say that Luma Health stands out for its exceptional customer support, with many praising the team's responsiveness and willingness to tailor solutions to client needs. This level of support is a significant advantage for organizations looking for a partner that listens and adapts.
- Reviewers mention that Weave's user-friendly interface and straightforward setup process contribute to a positive experience, with one user noting that the platform is easy to navigate and requires minimal training. This ease of use is a crucial factor for teams that need to onboard quickly and efficiently.
- According to verified reviews, Luma Health's automated functions significantly enhance patient engagement, allowing for seamless communication with minimal human intervention. Users appreciate the intuitive design that enables patients to easily text back, streamlining the engagement process.
- G2 reviewers highlight that while Weave offers robust features for payment processing and communication, it may not fully meet the specific workflow needs of all users, as some have reported challenges with configuration. This could be a consideration for businesses with unique operational requirements.
- Users note that Luma Health's focus on mid-market clients allows it to provide tailored solutions that resonate well with its user base, but it may lack some of the advanced features that small businesses find in Weave, which is designed with a strong emphasis on small business needs.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableWeave
Weave
Starting at $249.00
1 Location Per Month
- VOIP Phones
- Bulk Texting
- Phone Tree
Free Trial
Luma Health
No trial information availableWeave
No trial information availableRatings
Meets Requirements
9.5
53
9.1
339
Ease of Use
9.5
53
9.4
348
Ease of Setup
9.0
34
9.1
243
Ease of Admin
9.3
34
9.4
204
Quality of Support
9.5
55
8.9
335
Has the product been a good partner in doing business?
9.7
35
9.2
204
Product Direction (% positive)
10.0
52
9.6
338
Features by Category
Information Flow
Feature Not Available
8.9
94
Not enough data
8.2
83
Feature Not Available
8.4
89
Patient Experience
Feature Not Available
8.8
95
Feature Not Available
9.1
95
Not enough data
9.5
105
Not enough data
9.4
103
Platform
9.8
29
9.5
128
9.8
29
9.6
130
9.7
24
9.2
121
9.7
26
9.4
122
9.7
29
9.7
127
9.8
26
9.6
124
9.4
26
9.5
118
9.9
26
9.4
118
Patient Convenience
9.4
6
7.7
37
9.2
6
7.9
38
9.5
11
8.9
38
9.8
9
8.6
38
9.5
11
8.6
37
Administration
9.4
12
8.8
37
9.8
14
9.4
38
9.2
6
7.6
34
8.9
6
Feature Not Available
9.0
12
7.8
35
9.5
7
8.7
36
Patient-Centered Functions
9.3
18
|
Verified
8.4
104
9.3
22
|
Verified
8.9
121
9.6
13
|
Verified
Feature Not Available
9.8
19
|
Verified
9.6
134
Feature Not Available
Feature Not Available
Operations
9.3
30
|
Verified
9.4
121
9.4
27
|
Verified
9.0
115
9.0
12
|
Verified
8.4
103
9.6
21
|
Verified
9.0
110
9.5
17
|
Verified
9.2
121
9.3
14
|
Verified
8.4
104
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Business Management
Not enough data
Feature Not Available
Not enough data
9.2
10
Not enough data
8.8
11
Not enough data
Feature Not Available
Marketing
Not enough data
9.3
12
Not enough data
Feature Not Available
Not enough data
8.9
9
Practice Management
Not enough data
8.1
9
Not enough data
7.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
9
Platform Tools
Not enough data
8.1
9
Not enough data
8.3
10
Not enough data
9.4
11
Platform Basics - VoIP Providers
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
9.3
5
Basic Communication
Not enough data
9.6
8
Not enough data
4.8
7
Not enough data
10.0
8
Not enough data
4.8
7
Not enough data
6.2
7
Not enough data
8.3
7
Agentic AI - VoIP Providers
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Access
Not enough data
8.3
7
Not enough data
6.7
7
Not enough data
9.2
8
Advanced Features
Not enough data
9.8
8
Not enough data
9.0
7
Not enough data
9.8
7
Agentic AI - Veterinary Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Luma Health and Weave are categorized as Patient Intake, Patient Engagement, HIPAA Compliant Messaging, Patient Scheduling, and Patient Relationship Management (PRM)
Unique Categories
Luma Health is categorized as Medical Practice Management
Weave is categorized as Veterinary Practice Management, Other Dental, Optometry, Medical Spa, and VoIP Providers
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Weave
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Medical Practice
35.0%
Hospital & Health Care
25.1%
Health, Wellness and Fitness
20.8%
Veterinary
8.2%
Alternative Medicine
1.2%
Other
9.7%
Alternatives
Discussions
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
What does the company weave do?
2 Comments
VR
They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can...Read more
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