# Luma Health vs Weave Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a high G2 Score of 95.05, which reflects its strong performance in patient relationship management. Users appreciate features like the call popping functionality, which allows for quick access to client information, enhancing efficiency during interactions.
- **Users say** that Luma Health stands out for its exceptional customer support, with many praising the team's responsiveness and willingness to tailor solutions to client needs. This level of support is a significant advantage for organizations looking for a partner that listens and adapts.
- **Reviewers mention** that Weave's user-friendly interface and straightforward setup process contribute to a positive experience, with one user noting that the platform is easy to navigate and requires minimal training. This ease of use is a crucial factor for teams that need to onboard quickly and efficiently.
- **According to verified reviews** , Luma Health's automated functions significantly enhance patient engagement, allowing for seamless communication with minimal human intervention. Users appreciate the intuitive design that enables patients to easily text back, streamlining the engagement process.
- **G2 reviewers highlight** that while Weave offers robust features for payment processing and communication, it may not fully meet the specific workflow needs of all users, as some have reported challenges with configuration. This could be a consideration for businesses with unique operational requirements.
- **Users note** that Luma Health's focus on mid-market clients allows it to provide tailored solutions that resonate well with its user base, but it may lack some of the advanced features that small businesses find in Weave, which is designed with a strong emphasis on small business needs.



| | Luma Health | Weave | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 84 | 433 | 
| **Largest Market Segment** | Mid-Market (55.6% of reviews) | Small-Business (93.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $199.00 1 Location Per Month | 

---
## Top Pros & Cons

### Luma Health

Pros:
- Automation (1 reviews)
- Communication (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Data Management (1 reviews)

### Weave

Pros:
- Ease of Use (87 reviews)
- Communication (71 reviews)

Cons:
- Technical Issues (40 reviews)
- Messaging Issues (22 reviews)

---
## Ratings Comparison
| Rating | Luma Health | Weave | 
|---|---|---|
  | **Meets Requirements** | 9.5 (53 reviews) | 9.1 (342 reviews) | 
  | **Ease of Use** | 9.5 (53 reviews) | 9.4 (351 reviews) | 
  | **Ease of Setup** | 9.0 (34 reviews) | 9.1 (246 reviews) | 
  | **Ease of Admin** | 9.3 (34 reviews) | 9.4 (207 reviews) | 
  | **Quality of Support** | 9.5 (55 reviews) | 8.9 (338 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (35 reviews) | 9.2 (207 reviews) | 
  | **Product Direction (% positive)** | 10.0 (52 reviews) | 9.6 (341 reviews) | 

---
## Pricing

### Luma Health

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Weave

#### Entry-Level Pricing

Plan: Weave 

Price: Starting at $199.00 1 Location Per Month

Key Features:
- VOIP Phones 
- Bulk Texting 
- Phone Tree

[Learn more about Weave](https://www.g2.com/products/weave-weave/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Weave** | 8.9/10 | 122 |

#### Information Flow

| Feature | Luma Health | Weave | 
|---|---|---|
| **Patient Case Management** | Feature Not Available | 8.9 (95 reviews) | 
| **Referrals Management** | Not enough data | 8.2 (83 reviews) | 
| **Records Management** | Feature Not Available | 8.4 (90 reviews) | 

#### Patient Experience

| Feature | Luma Health | Weave | 
|---|---|---|
| **Dashboards & Reporting** | Feature Not Available | 8.8 (96 reviews) | 
| **Team Management** | Feature Not Available | 9.1 (95 reviews) | 
| **Secure Communications** | Not enough data | 9.5 (106 reviews) | 
| **Patient Experience Management** | Not enough data | 9.4 (104 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.7/10 | 34 |
| **Weave** | 9.5/10 | 140 |

#### Platform

| Feature | Luma Health | Weave | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.8 (29 reviews) | 9.5 (128 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (29 reviews) | 9.6 (130 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.7 (24 reviews) | 9.2 (121 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.7 (26 reviews) | 9.4 (122 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.7 (29 reviews) | 9.7 (127 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.8 (26 reviews) | 9.6 (124 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.4 (26 reviews) | 9.5 (118 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.9 (26 reviews) | 9.4 (118 reviews) | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.4/10 | 17 |
| **Weave** | 8.4/10 | 43 |

#### Patient Convenience 

| Feature | Luma Health | Weave | 
|---|---|---|
| **Tablets and Kiosks** | 9.4 (6 reviews) | 7.7 (37 reviews) | 
| **Payment Collection** | 9.2 (6 reviews) | 7.9 (38 reviews) | 
| **Form Workflow** | 9.5 (11 reviews) | 8.9 (38 reviews) | 
| **Patient Check-in** | 9.8 (9 reviews) | 8.6 (38 reviews) | 
| **Mobile Patient Intake** | 9.5 (11 reviews) | 8.6 (37 reviews) | 

#### Administration 

| Feature | Luma Health | Weave | 
|---|---|---|
| **Patient Data Transfer** | 9.4 (12 reviews) | 8.8 (37 reviews) | 
| **HIPAA Compliance** | 9.8 (14 reviews) | 9.4 (38 reviews) | 
| **Insurance Credentialing** | 9.2 (6 reviews) | 7.6 (34 reviews) | 
| **ID Verification** | 8.9 (6 reviews) | Feature Not Available | 
| **Appointment Scheduler Integration** | 9.0 (12 reviews) | 7.8 (35 reviews) | 
| **E-Signature** | 9.5 (7 reviews) | 8.7 (36 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.4/10 | 37 |
| **Weave** | 8.9/10 | 144 |

#### Patient-Centered Functions

| Feature | Luma Health | Weave | 
|---|---|---|
| **Online Presence Management** | 9.3 (18 reviews) ✓ Verified | 8.4 (104 reviews) | 
| **Patient Feedback Management** | 9.3 (22 reviews) ✓ Verified | 8.9 (121 reviews) | 
| **Patient Portal** | 9.6 (13 reviews) ✓ Verified | Feature Not Available | 
| **Patient Communications** | 9.8 (19 reviews) ✓ Verified | 9.6 (134 reviews) | 

#### Operations

| Feature | Luma Health | Weave | 
|---|---|---|
| **Workflow Management** | 9.3 (30 reviews) ✓ Verified | 9.4 (121 reviews) | 
| **Interoperability** | 9.4 (27 reviews) ✓ Verified | 9.0 (115 reviews) | 
| **Digital Intake Forms** | 9.0 (12 reviews) ✓ Verified | 8.4 (103 reviews) | 
| **Engagement Measuring** | 9.6 (21 reviews) ✓ Verified | 9.0 (110 reviews) | 
| **Patient Satisfaction Management** | 9.5 (17 reviews) ✓ Verified | 9.2 (121 reviews) | 
| **EHR Integration** | 9.3 (14 reviews) ✓ Verified | 8.4 (104 reviews) | 

#### Generative AI

| Feature | Luma Health | Weave | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.1/10 | 18 |
| **Weave** | N/A | N/A |

#### Operations Management

| Feature | Luma Health | Weave | 
|---|---|---|
| **Administrative Processes** | 9.3 (12 reviews) | Not enough data | 
| **Back Office Processes** | 9.1 (13 reviews) | Not enough data | 
| **Workflow Coordination** | 9.2 (14 reviews) | Not enough data | 
| **Practice Specialty Support** | 9.0 (14 reviews) | Not enough data | 

#### Added Efficiencies

| Feature | Luma Health | Weave | 
|---|---|---|
| **Integration with EHRs** | 9.4 (12 reviews) | Not enough data | 
| **Compliance** | 9.4 (13 reviews) | Not enough data | 
| **Integration with Billing Software** | 8.6 (7 reviews) | Not enough data | 
| **Patient Information Management** | 9.1 (13 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Weave** | 9.5/10 | 15 |

#### Business Management

| Feature | Luma Health | Weave | 
|---|---|---|
| **Inventory Management** | Not enough data | Feature Not Available | 
| **Merchant Services** | Not enough data | 9.2 (10 reviews) | 
| **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | 
| **Employee Management** | Not enough data | Feature Not Available | 

#### Marketing

| Feature | Luma Health | Weave | 
|---|---|---|
| **Client Communications** | Not enough data | 9.3 (12 reviews) | 
| **Loyalty Management** | Not enough data | Feature Not Available | 
| **CRM** | Not enough data | 8.9 (9 reviews) | 

#### Practice Management

| Feature | Luma Health | Weave | 
|---|---|---|
| **Patient Records** | Not enough data | 8.1 (9 reviews) | 
| **Photo Management** | Not enough data | 7.0 (10 reviews) | 
| **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | 
| **Patient Portal** | Not enough data | Feature Not Available | 
| **Insurance Billing** | Not enough data | 8.0 (9 reviews) | 

#### Platform Tools

| Feature | Luma Health | Weave | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | 
| **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | 
| **Mobile App** | Not enough data | 9.4 (11 reviews) | 

### Veterinary Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Agentic AI - Veterinary Practice Management

| Feature | Luma Health | Weave | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Weave** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Luma Health | Weave | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Luma Health | Weave | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Luma Health | Weave | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Luma Health | Weave | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)

**Unique to Luma Health (1):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)

**Unique to Weave (4):** [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management), [Other Dental Software](https://www.g2.com/categories/other-dental), [Optometry Software](https://www.g2.com/categories/optometry)


---
## Reviewer Demographics

### By Company Size

| Segment | Luma Health | Weave | 
|---|---|---|
| **Small-Business** | 39.5% | 93.1% | 
| **Mid-Market** | 55.6% | 6.6% | 
| **Enterprise** | 4.9% | 0.2% | 

### By Industry

#### Luma Health

- **Medical Practice:** 43.2%
- **Hospital & Health Care:** 34.6%
- **Health, Wellness and Fitness:** 14.8%
- **Pharmaceuticals:** 1.2%
- **Mental Health Care:** 1.2%
- **Medical Devices:** 1.2%
- **Information Technology and Services:** 1.2%
- **Consumer Services:** 1.2%
- **Alternative Dispute Resolution:** 1.2%

#### Weave

- **Medical Practice:** 34.7%
- **Hospital & Health Care:** 25.6%
- **Health, Wellness and Fitness:** 20.7%
- **Veterinary:** 8.1%
- **Accounting:** 1.2%
- **Alternative Medicine:** 1.2%
- **Consumer Services:** 1.0%
- **Medical Devices:** 0.7%
- **Retail:** 0.5%
- **Computer Software:** 0.5%
- **Other:** 5.7%

---
## Alternatives

### Alternatives to Luma Health

- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (93 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (128 reviews)
- [Relatient](https://www.g2.com/products/relatient/reviews) — 4.8/5 stars (27 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (342 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (585 reviews)

### Alternatives to Weave

- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (138 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (342 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (119 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4122 reviews)
- [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (406 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (592 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (585 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews)

---
## Top Discussions

### Luma Health

- Title: [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) — 1 comment
  > **Top comment:** "Hello! Taking care of your health especially your mental health is very important and you can check it out at..."
- Title: [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) — 1 comment
  > **Top comment:** "To communicate with patients via text"
- Title: [Does Luma Health send HIPAA-compliant messages?](https://www.g2.com/discussions/hipaa-compliance) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority.  "
- Title: [Can I customize my messages?](https://www.g2.com/discussions/custom-patient-messaging) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by..."
- Title: [What EHR/PM systems do you support?](https://www.g2.com/discussions/ehr-integration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently support 70+ EHR/PMs and we are continuously adding more. 

Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,..."

### Weave

- Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments
  > **Top comment:** "Yes"
- Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments
  > **Top comment:** "N/A"
- Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments
  > **Top comment:** "They are messaging resource for our dental office.  We can easily correspond with our patients as well as send them links to digital forms.  Patients can..."
- Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments
  > **Top comment:** "The app can be used at dental offices. "
- Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote
  > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/luma-health-vs-weave-weave)