# Lua vs Weave Comparison --- ## AI Generated Summary - **G2 reviewers report** that Weave excels in overall user satisfaction, boasting a significantly higher score compared to Lua. Users appreciate features like the call popping functionality, which allows them to quickly access client information, enhancing their efficiency during interactions. - **Users say** that Weave's implementation process is straightforward and user-friendly, with many noting that it was easy to set up. In contrast, Lua has received less feedback on its setup experience, leaving potential users uncertain about the onboarding process. - **Reviewers mention** that Weave's customer support is responsive and effective, providing solutions to concerns promptly. This level of support is highlighted as a key advantage, while Lua lacks recent reviews that could shed light on its support quality. - **According to verified reviews** , Weave offers a robust set of features, including the ability to send text and payment links, which users find incredibly valuable. Lua, while noted for its ease of use across multiple mobile devices, does not have the same breadth of features that cater to business needs. - **Users highlight** that Weave's platform is intuitive and designed for daily use, with many expressing satisfaction with its straightforward interface. Lua, while easy to learn, has fewer reviews that speak to its day-to-day usability, making it harder to gauge its effectiveness in a busy work environment. - **Reviewers indicate** that Weave's product direction is positively viewed, with a strong commitment to continuous improvement. Lua, on the other hand, has not received recent feedback that reflects its future development, which may concern potential buyers looking for a long-term partner. | | Lua | Weave | |---|---|---| | **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | | **Total Reviews** | 10 | 433 | | **Largest Market Segment** | Mid-Market (60.0% of reviews) | Small-Business (93.1% of reviews) | | **Entry Level Price** | pricing per user | Starting at $249.00 1 Location Per Month | --- ## Top Pros & Cons ### Lua **Not enough data** ### Weave Pros: - Communication (148 reviews) - Patient Communication (136 reviews) Cons: - Messaging Issues (57 reviews) - Technical Issues (40 reviews) --- ## Ratings Comparison | Rating | Lua | Weave | |---|---|---| | **Meets Requirements** | 8.3 (8 reviews) | 9.1 (342 reviews) | | **Ease of Use** | 9.0 (8 reviews) | 9.4 (351 reviews) | | **Ease of Setup** | Not enough data | 9.1 (246 reviews) | | **Ease of Admin** | Not enough data | 9.4 (207 reviews) | | **Quality of Support** | 8.6 (7 reviews) | 8.9 (338 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 9.2 (207 reviews) | | **Product Direction (% positive)** | 7.1 (8 reviews) | 9.6 (341 reviews) | --- ## Pricing ### Lua #### Entry-Level Pricing Plan: Flexible plans to meet your needs Price: pricing per user Description: Call (646) 434-2646 or email sales@getlua.com for complete pricing information for your organization. Key Features: - Secure Real-time Messaging - Telehealth Video Calling - File Sharing and Attachment Tab [Learn more about Lua](https://www.g2.com/products/lua/reviews) #### Free Trial Yes ### Weave #### Entry-Level Pricing Plan: Weave Price: Starting at $249.00 1 Location Per Month Key Features: - VOIP Phones - Bulk Texting - Phone Tree [Learn more about Weave](https://www.g2.com/products/weave-weave/reviews) #### Free Trial No --- ## Features Comparison By Category ### Clinical Communication and Collaboration | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | N/A | N/A | #### Collaboration | Feature | Lua | Weave | |---|---|---| | **Modules** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting** | Not enough data | Not enough data | #### Communication | Feature | Lua | Weave | |---|---|---| | **Security** | Not enough data | Not enough data | | **Health Care Messages** | Not enough data | Not enough data | | **Alarms** | Not enough data | Not enough data | | **Messaging** | Not enough data | Not enough data | | **Telephone** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | #### Patient Management | Feature | Lua | Weave | |---|---|---| | **Staff Scheduling** | Not enough data | Not enough data | | **Patient Retention** | Not enough data | Not enough data | | **CDI (Clinical Document Improvement)** | Not enough data | Not enough data | #### Operations | Feature | Lua | Weave | |---|---|---| | **Correspondance Variety** | Not enough data | Not enough data | | **Data Sharing** | Not enough data | Not enough data | | **Cross Platform Support** | Not enough data | Not enough data | | **Routing** | Not enough data | Not enough data | | **Health Care IT Integration** | Not enough data | Not enough data | | **Analytics and Reporting** | Not enough data | Not enough data | | **Messaging Security** | Not enough data | Not enough data | ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | 8.9/10 | 122 | #### Information Flow | Feature | Lua | Weave | |---|---|---| | **Patient Case Management** | Not enough data | 8.9 (95 reviews) | | **Referrals Management** | Not enough data | 8.2 (83 reviews) | | **Records Management** | Not enough data | 8.4 (90 reviews) | #### Patient Experience | Feature | Lua | Weave | |---|---|---| | **Dashboards & Reporting** | Not enough data | 8.8 (96 reviews) | | **Team Management** | Not enough data | 9.1 (95 reviews) | | **Secure Communications** | Not enough data | 9.5 (106 reviews) | | **Patient Experience Management** | Not enough data | 9.4 (104 reviews) | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | 9.5/10 | 140 | #### Platform | Feature | Lua | Weave | |---|---|---| | **User Authorization - HIPAA Compliant Messaging** | Not enough data | 9.5 (128 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | 9.6 (130 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | 9.2 (121 reviews) | | **Clinical Communication - HIPAA Compliance** | Not enough data | 9.4 (122 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | 9.7 (127 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | Not enough data | 9.6 (124 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | 9.5 (118 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | 9.4 (118 reviews) | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | 8.4/10 | 43 | #### Patient Convenience | Feature | Lua | Weave | |---|---|---| | **Tablets and Kiosks** | Not enough data | 7.7 (37 reviews) | | **Payment Collection** | Not enough data | 7.9 (38 reviews) | | **Form Workflow** | Not enough data | 8.9 (38 reviews) | | **Patient Check-in** | Not enough data | 8.6 (38 reviews) | | **Mobile Patient Intake** | Not enough data | 8.6 (37 reviews) | #### Administration | Feature | Lua | Weave | |---|---|---| | **Patient Data Transfer** | Not enough data | 8.8 (37 reviews) | | **HIPAA Compliance** | Not enough data | 9.4 (38 reviews) | | **Insurance Credentialing** | Not enough data | 7.6 (34 reviews) | | **ID Verification** | Not enough data | Feature Not Available | | **Appointment Scheduler Integration** | Not enough data | 7.8 (35 reviews) | | **E-Signature** | Not enough data | 8.7 (36 reviews) | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | 8.9/10 | 144 | #### Patient-Centered Functions | Feature | Lua | Weave | |---|---|---| | **Online Presence Management** | Not enough data | 8.4 (104 reviews) | | **Patient Feedback Management** | Not enough data | 8.9 (121 reviews) | | **Patient Portal** | Not enough data | Feature Not Available | | **Patient Communications** | Not enough data | 9.6 (134 reviews) | | **Integration with Wearables** | Not enough data | Feature Not Available | #### Operations | Feature | Lua | Weave | |---|---|---| | **Workflow Management** | Not enough data | 9.4 (121 reviews) | | **Interoperability** | Not enough data | 9.0 (115 reviews) | | **Digital Intake Forms** | Not enough data | 8.4 (103 reviews) | | **Engagement Measuring** | Not enough data | 9.0 (110 reviews) | | **Patient Satisfaction Management** | Not enough data | 9.2 (121 reviews) | | **EHR Integration** | Not enough data | 8.4 (104 reviews) | | **IPC Systems Integration** | Not enough data | Feature Not Available | #### Generative AI | Feature | Lua | Weave | |---|---|---| | **AI Text Summarization** | Not enough data | Feature Not Available | ### Medical Spa | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | 9.5/10 | 15 | #### Business Management | Feature | Lua | Weave | |---|---|---| | **Inventory Management** | Not enough data | Feature Not Available | | **Merchant Services** | Not enough data | 9.2 (10 reviews) | | **Appointment Scheduling** | Not enough data | 8.8 (11 reviews) | | **Employee Management** | Not enough data | Feature Not Available | #### Marketing | Feature | Lua | Weave | |---|---|---| | **Client Communications** | Not enough data | 9.3 (12 reviews) | | **Loyalty Management** | Not enough data | Feature Not Available | | **CRM** | Not enough data | 8.9 (9 reviews) | #### Practice Management | Feature | Lua | Weave | |---|---|---| | **Patient Records** | Not enough data | 8.1 (9 reviews) | | **Photo Management** | Not enough data | 7.0 (10 reviews) | | **E-Prescribing and Lab Orders** | Not enough data | Feature Not Available | | **Patient Portal** | Not enough data | Feature Not Available | | **Insurance Billing** | Not enough data | 8.0 (9 reviews) | #### Platform Tools | Feature | Lua | Weave | |---|---|---| | **Reporting and Analytics** | Not enough data | 8.1 (9 reviews) | | **Healthtech Integrations** | Not enough data | 8.3 (10 reviews) | | **Mobile App** | Not enough data | 9.4 (11 reviews) | ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | 7.5/10 | 9 | #### Platform Basics - VoIP Providers | Feature | Lua | Weave | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | 8.9 (6 reviews) | | **Call Management** | Not enough data | 9.7 (6 reviews) | | **Network monitoring** | Not enough data | 8.6 (6 reviews) | | **Integrations** | Not enough data | 9.2 (6 reviews) | | **Virtual PBX** | Not enough data | 6.9 (6 reviews) | | **SIP trunking services** | Not enough data | 9.3 (5 reviews) | #### Basic Communication | Feature | Lua | Weave | |---|---|---| | **Phone Calls** | Not enough data | 9.6 (9 reviews) | | **Video Calls** | Not enough data | 4.8 (7 reviews) | | **Instant Messaging** | Not enough data | 10.0 (9 reviews) | | **Screen Sharing** | Not enough data | 4.8 (7 reviews) | | **Conference Calls** | Not enough data | 6.2 (7 reviews) | | **Desk-to-Desk Calls** | Not enough data | 8.3 (7 reviews) | #### Agentic AI - VoIP Providers | Feature | Lua | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (5 reviews) | | **Cross-system Integration** | Not enough data | 7.7 (5 reviews) | | **Adaptive Learning** | Not enough data | 9.0 (5 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | #### Access | Feature | Lua | Weave | |---|---|---| | **Software Pairing** | Not enough data | 8.3 (7 reviews) | | **Browser Extension** | Not enough data | 6.7 (7 reviews) | | **Individual Download** | Not enough data | 9.2 (8 reviews) | #### Advanced Features | Feature | Lua | Weave | |---|---|---| | **Hold Music** | Not enough data | 9.8 (9 reviews) | | **Automated Attendants** | Not enough data | 9.2 (8 reviews) | | **VOiP Number** | Not enough data | 9.8 (7 reviews) | ### Veterinary Practice Management | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | N/A | N/A | #### Agentic AI - Veterinary Practice Management | Feature | Lua | Weave | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Lua** | N/A | N/A | | **Weave** | N/A | N/A | #### Patient Communication & Engagement | Feature | Lua | Weave | |---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Lua | Weave | |---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Lua | Weave | |---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Lua | Weave | |---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Unique to Lua (1):** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Unique to Weave (10):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Medical Spa Software](https://www.g2.com/categories/medical-spa), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management), [Other Dental Software](https://www.g2.com/categories/other-dental), [Optometry Software](https://www.g2.com/categories/optometry), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [VoIP Providers](https://www.g2.com/categories/voip-providers), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) --- ## Reviewer Demographics ### By Company Size | Segment | Lua | Weave | |---|---|---| | **Small-Business** | 30.0% | 93.1% | | **Mid-Market** | 60.0% | 6.6% | | **Enterprise** | 10.0% | 0.2% | ### By Industry #### Lua - **Computer Games:** 20.0% - **Medical Practice:** 10.0% - **Hospitality:** 10.0% - **Hospital & Health Care:** 10.0% - **Food & Beverages:** 10.0% - **Entertainment:** 10.0% - **Defense & Space:** 10.0% - **Computer Software:** 10.0% - **Computer Networking:** 10.0% #### Weave - **Medical Practice:** 34.7% - **Hospital & Health Care:** 25.6% - **Health, Wellness and Fitness:** 20.7% - **Veterinary:** 8.1% - **Accounting:** 1.2% - **Alternative Medicine:** 1.2% - **Consumer Services:** 1.0% - **Medical Devices:** 0.7% - **Retail:** 0.5% - **Computer Software:** 0.5% - **Other:** 5.7% --- ## Alternatives ### Alternatives to Lua - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (574 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (412 reviews) - [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (379 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (360 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews) ### Alternatives to Weave - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews) - [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews) - [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4080 reviews) - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) — 4.0/5 stars (403 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (574 reviews) --- ## Top Discussions ### Lua No discussions available for this product. ### Weave - Title: [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) — 2 comments > **Top comment:** "Yes" - Title: [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) — 2 comments > **Top comment:** "N/A" - Title: [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) — 2 comments > **Top comment:** "They are messaging resource for our dental office. We can easily correspond with our patients as well as send them links to digital forms. Patients can..." - Title: [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) — 2 comments > **Top comment:** "The app can be used at dental offices. " - Title: [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) — 1 comment, 1 upvote > **Top comment:** "Hi Jana! Thank you for asking this question. My name is Jasmine and I'm a Research Analyst at G2. One of my main areas of focus is health care, and I strive..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lua-vs-weave-weave)