G2 reviewers report that Quo excels in user satisfaction, boasting a higher overall rating compared to KrispCall. Users appreciate the quick implementation process, noting that "implementation was quick, and agents adopted it easily," which contributes to a smoother onboarding experience.
Users say that Quo's call management features are particularly robust, allowing team members to share a single phone number while providing the owner with access to call logs and text messages. This level of transparency is highlighted as a significant advantage over KrispCall.
Reviewers mention that while KrispCall is praised for its simplicity and intuitive interface, Quo's customer support stands out. Users have reported timely responses to inquiries, with one stating, "customer service always responds on time whenever I have an inquiry," which enhances the overall user experience.
According to verified reviews, both products offer solid call quality, but KrispCall is noted for its excellent call quality and reliability. Users have described it as a "reliable and easy-to-use communication tool," making it a strong contender for businesses focused on communication efficiency.
G2 reviewers highlight that Quo's market presence is significantly larger, with a much higher number of reviews, indicating a more established user base. This larger community can provide more insights and shared experiences, which can be beneficial for new users.
Users report that while both platforms have similar ease of setup scores, Quo's additional features, such as the ability to review call logs at any time, provide a more comprehensive tool for managing communications compared to KrispCall's offerings.
Pricing
Entry-Level Pricing
KrispCall
Essential
$12.00
1 per user/month (billed annually)
Recommended for Small Businesses, Startups & Freelancers
KrispCall provides a cloud business phone system with features like virtual numbers, call routing, IVR menus, voicemail, SMS messaging, CRM integration,...Read more
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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