Compare Agentforce Health (formerly Salesforce Health Cloud) and Klara 
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)Klara
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraAgentforce Health (formerly Salesforce Health Cloud) vs Klara
When assessing the two solutions, reviewers found Klara easier to use, set up, and administer. Reviewers also preferred doing business with Klara overall.
- Reviewers felt that Klara meets the needs of their business better than Agentforce Health (formerly Salesforce Health Cloud).
- When comparing quality of ongoing product support, reviewers felt that Klara is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Klara over Agentforce Health (formerly Salesforce Health Cloud).
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableKlara
No pricing availableFree Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
Klara
No trial information availableRatings
Meets Requirements
7.9
21
9.2
85
Ease of Use
7.8
23
9.2
87
Ease of Setup
6.9
8
9.3
58
Ease of Admin
7.5
8
9.5
34
Quality of Support
7.9
21
9.0
79
Has the product been a good partner in doing business?
8.9
9
9.0
33
Product Direction (% positive)
8.0
23
9.0
83
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Platform
Not enough data
9.4
55
Not enough data
9.5
55
Not enough data
Feature Not Available
Not enough data
9.3
54
Not enough data
9.5
55
Not enough data
9.4
52
Not enough data
9.4
52
Not enough data
9.3
55
Patient Convenience
Not enough data
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Administration
Not enough data
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Patient-Centered Functions
Not enough data
9.1
63
Not enough data
9.1
62
Not enough data
8.1
19
Not enough data
9.3
58
Not enough data
Feature Not Available
Operations
Not enough data
9.2
70
Not enough data
9.0
65
Not enough data
8.9
66
Not enough data
9.2
64
Not enough data
9.0
56
Not enough data
8.9
52
Not enough data
Feature Not Available
Generative AI
Not enough data
8.6
16
Technology
Not enough data
9.5
22
Not enough data
9.8
20
Not enough data
8.9
20
Administration
Not enough data
8.9
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Compliance
Not enough data
9.6
22
Not enough data
9.7
19
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and Klara are categorized as Patient Engagement
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Patient Relationship Management (PRM) and Interactive Patient Care Systems (IPC)
Klara is categorized as Patient Intake, HIPAA Compliant Messaging, Telemedicine, and Patient Scheduling
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
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