Compare Blackboard and Kixie PowerCall & SMS 
Featured Products
At a Glance
Market Segments
Enterprise (46.5% of reviews)
Small-Business (83.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Blackboard
Star Rating
(1,064)4.0 out of 5
Market Segments
Enterprise (46.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BlackboardKixie PowerCall & SMS
Star Rating
(863)4.8 out of 5
Market Segments
Small-Business (83.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansBlackboard vs Kixie PowerCall & SMS
When assessing the two solutions, reviewers found Kixie PowerCall & SMS easier to use, set up, and administer. Reviewers also preferred doing business with Kixie PowerCall & SMS overall.
- Reviewers felt that Kixie PowerCall & SMS meets the needs of their business better than Blackboard.
- When comparing quality of ongoing product support, reviewers felt that Kixie PowerCall & SMS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kixie PowerCall & SMS over Blackboard.
Pricing
Entry-Level Pricing
Blackboard
No pricing availableKixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
Blackboard
Free Trial is available
Kixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
8.3
834
9.3
744
Ease of Use
7.8
928
9.3
760
Ease of Setup
7.5
306
9.2
455
Ease of Admin
7.4
203
9.1
300
Quality of Support
7.4
685
9.6
738
Has the product been a good partner in doing business?
7.9
171
9.2
299
Product Direction (% positive)
6.7
835
9.4
751
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Organization
Not enough data
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Performance Analysis
Not enough data
9.5
76
Not enough data
9.5
82
Sales Analysis
Not enough data
9.4
68
Not enough data
9.2
71
Generative AI
Not enough data
9.2
36
Not enough data
9.5
35
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Repeatability and Reportability
Not enough data
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
AI and Automation
Not enough data
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Dialing Options
Not enough data
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Agent Tools
Not enough data
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Automation
Not enough data
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Agentic AI - Auto Dialer
Not enough data
8.5
9
Not enough data
8.7
9
AI Capabilities - Auto Dialer
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Call Analytics
Not enough data
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Artificial Intelligence - Conversation Intelligence
Not enough data
8.8
19
Not enough data
7.8
20
Not enough data
Not enough data
Generative AI
Not enough data
8.3
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
SMS Platform
Not enough data
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Agentic AI - SMS Marketing
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Assessment delivery
8.9
86
Not enough data
8.5
81
Not enough data
7.7
75
Not enough data
Grading and reporting
8.9
82
Not enough data
6.9
76
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
Administration
7.6
74
Not enough data
8.1
81
Not enough data
Channels
Not enough data
9.5
104
Not enough data
8.6
71
Not enough data
8.6
71
Not enough data
9.1
103
Not enough data
8.8
92
Generative AI
Not enough data
8.6
65
Functions
Not enough data
9.3
89
Not enough data
9.0
87
Not enough data
9.3
86
Not enough data
8.9
82
Not enough data
9.3
87
Not enough data
9.0
89
Not enough data
9.1
91
Not enough data
9.1
88
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.2
92
Not enough data
9.4
92
Not enough data
9.2
95
Not enough data
9.4
93
Not enough data
8.9
75
Process Automation
8.4
15
Not enough data
9.0
15
Not enough data
7.3
15
Not enough data
8.0
15
Not enough data
7.6
15
Not enough data
7.8
15
Not enough data
Course Authoring
7.6
14
|
Verified
Not enough data
7.5
14
|
Verified
Not enough data
8.8
14
|
Verified
Not enough data
8.5
14
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
Course Management
7.3
13
Not enough data
8.7
14
|
Verified
Not enough data
8.1
14
|
Verified
Not enough data
8.2
13
Not enough data
7.7
14
Not enough data
Platform
8.9
14
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.0
14
|
Verified
Not enough data
Onboarding
8.9
14
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform
Not enough data
8.9
86
Not enough data
8.6
96
Not enough data
9.1
95
Not enough data
9.2
103
Not enough data
9.1
99
Not enough data
9.0
88
Not enough data
9.1
92
Generative AI
Not enough data
8.0
75
Workforce Management
Not enough data
9.3
105
Not enough data
9.2
97
Call Center Infrastructure (CCI)
Not enough data
7.5
22
Not enough data
8.3
22
Not enough data
7.7
21
Not enough data
7.3
21
Administrative
Not enough data
9.4
108
Not enough data
9.2
107
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
9.8
84
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Advanced Features
Not enough data
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
Not enough data
8.1
9
Not enough data
8.1
9
Calling
Not enough data
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Contacts
Not enough data
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Insights
Not enough data
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Course Authoring
9.0
36
Not enough data
7.8
34
Not enough data
8.7
40
Not enough data
8.7
35
Not enough data
Course Delivery
8.2
37
Not enough data
8.6
38
Not enough data
9.0
38
Not enough data
Course Management
6.5
32
Not enough data
8.4
33
Not enough data
8.2
34
Not enough data
8.5
28
Not enough data
LMS Marketplace
6.2
29
Not enough data
7.1
29
Not enough data
6.7
29
Not enough data
Interface
7.7
31
Not enough data
7.8
28
Not enough data
Training & eLearning
8.6
57
Not enough data
8.2
60
Not enough data
7.7
52
Not enough data
8.0
45
Not enough data
7.2
43
Not enough data
7.6
56
Not enough data
7.3
51
Not enough data
Generative AI
7.6
22
Not enough data
7.5
12
Not enough data
6.7
22
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Blackboard and Kixie PowerCall & SMS share no categories
Unique Categories
Blackboard is categorized as Sales Training and Onboarding, Corporate Learning Management Systems, Learning Management System (LMS), Assessment, and Healthcare Learning Management Systems (LMS)
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching, Outbound Call Tracking, Sales Performance Management, VoIP Providers, Call Center Infrastructure (CCI), Contact Center, and Conversation Intelligence
Reviews
Reviewers' Company Size
Blackboard
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
48.2%
Education Management
18.5%
E-Learning
9.8%
Primary/Secondary Education
3.3%
Information Technology and Services
1.8%
Other
18.4%
Financial Services
11.4%
Marketing and Advertising
10.7%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Discussions
It seems like I see a lot of reviews saying 'back in the day' in reference to how Blackboard has been surpassed by several new products. What new products are out there today that compete well or have surpassed Blackboard in both features and usability?
3 Comments
CS
It think D2L (Desire To Learn) is a pretty good modern alternative to Blackboard. It requires far less down time and is more intuitive. I've had better...Read more
API
1 Comment
SB
Hi Asmat,
This is Shaun from G2. If you’re looking for information about APIs in Blackboard Learn, this is a useful website:...Read more
I would be curious if the designers have taken to heart the UX concerns that have been raised.
1 Comment
SH
Everyone dislikes their enterprise level LMS and wants to replace it. I worked with Bb daily for 8 years. Yes. I had complaints about the UX. But the...Read more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
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