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Compare Kixie PowerCall & SMS and Sonetel 
Featured Products
At a Glance
Market Segments
Small-Business (83.6% of reviews)
Small-Business (85.0% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Kixie PowerCall & SMS
Star Rating
(862)4.8 out of 5
Market Segments
Small-Business (83.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSonetel
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SonetelSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kixie PowerCall & SMS excels in call analytics, with a rating of 9.8 for call analysis and 9.9 for call recording, while Sonetel's ratings in these areas are significantly lower, indicating a more robust feature set for tracking and analyzing calls.
- Reviewers mention that Kixie PowerCall & SMS offers superior CRM integration with a score of 9.6, allowing seamless connectivity with various CRM systems, whereas Sonetel's integration capabilities are less emphasized, leading to potential challenges in workflow efficiency.
- G2 users highlight Kixie's strength in quality of support, scoring 9.6, which suggests that users feel well-supported and valued, while Sonetel's support rating of 8.5 indicates room for improvement in customer service responsiveness.
- Users on G2 report that Kixie PowerCall & SMS provides a more comprehensive text messaging experience, particularly with features like two-way text messaging rated at 9.4, compared to Sonetel's offerings, which may not meet the same level of user expectations.
- Reviewers say that Kixie's ease of use is a standout feature, with a score of 9.3, making it more user-friendly for small businesses, while Sonetel's score of 8.3 suggests that users may face a steeper learning curve.
- Users report that Kixie PowerCall & SMS shines in lead facilitation features, particularly in lead follow-up with a score of 9.2, which is crucial for sales teams, while Sonetel's capabilities in this area are less robust, potentially impacting lead conversion rates.
Pricing
Entry-Level Pricing
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Sonetel
No pricing availableFree Trial
Kixie PowerCall & SMS
Free Trial is available
Sonetel
No trial information availableRatings
Meets Requirements
9.3
743
8.2
11
Ease of Use
9.3
759
8.3
11
Ease of Setup
9.2
454
8.3
8
Ease of Admin
9.1
300
8.3
8
Quality of Support
9.6
737
8.5
11
Has the product been a good partner in doing business?
9.2
299
7.7
8
Product Direction (% positive)
9.4
750
8.7
9
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Not enough data
Organization
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Not enough data
Performance Analysis
9.5
76
Not enough data
9.5
82
Not enough data
Sales Analysis
9.4
68
Not enough data
9.2
71
Not enough data
Generative AI
9.2
36
Not enough data
9.5
35
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Not enough data
Repeatability and Reportability
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
Not enough data
AI and Automation
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Not enough data
Dialing Options
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Not enough data
Agent Tools
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Not enough data
Automation
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Not enough data
Agentic AI - Auto Dialer
8.5
9
Not enough data
8.7
9
Not enough data
AI Capabilities - Auto Dialer
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
Call Analytics
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Not enough data
Agent Performance Management
8.8
19
Not enough data
7.8
20
Not enough data
8.6
20
Not enough data
Generative AI
8.3
21
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
Not enough data
SMS Platform
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Not enough data
Agentic AI - SMS Marketing
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Channels
9.5
104
Not enough data
8.6
71
Not enough data
8.6
71
Not enough data
9.1
103
Not enough data
8.8
92
Not enough data
Generative AI
8.6
65
Not enough data
Functions
9.3
89
Not enough data
9.0
87
Not enough data
9.3
86
Not enough data
8.9
82
Not enough data
9.3
87
Not enough data
9.0
89
Not enough data
9.1
91
Not enough data
9.1
88
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.2
92
Not enough data
9.4
92
Not enough data
9.2
95
Not enough data
9.4
93
Not enough data
8.9
75
Not enough data
Platform
8.9
86
Not enough data
8.6
96
Not enough data
9.1
95
Not enough data
9.2
103
Not enough data
9.1
99
Not enough data
9.0
88
Not enough data
9.1
92
Not enough data
Generative AI
8.0
75
Not enough data
Workforce Management
9.3
105
Not enough data
9.2
97
Not enough data
Call Center Infrastructure (CCI)
7.4
21
Not enough data
8.3
21
Not enough data
7.7
21
Not enough data
7.3
21
Not enough data
Administrative
9.4
108
Not enough data
9.2
107
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.8
84
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
68
|
Verified
Not enough data
9.6
71
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
9.6
70
Not enough data
9.8
82
Not enough data
9.8
60
Not enough data
Advanced Features
9.5
66
Not enough data
9.6
62
|
Verified
Not enough data
9.8
81
Not enough data
Agentic AI - Sales Performance Management
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
Incentives
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Not enough data
Personalization
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Not enough data
Administrative
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Not enough data
Agentic AI - Outbound Call Tracking
8.1
9
Not enough data
8.1
9
Not enough data
Calling
9.7
331
Not enough data
9.3
267
Not enough data
9.5
300
Not enough data
9.6
326
Not enough data
9.4
11
Not enough data
Contacts
9.1
296
Not enough data
9.1
278
Not enough data
9.3
283
Not enough data
Insights
9.3
288
Not enough data
9.4
294
Not enough data
9.5
291
Not enough data
8.8
236
Not enough data
9.0
231
Not enough data
8.8
11
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Not enough data
Feedback
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Not enough data
Generative AI
8.3
32
Not enough data
Categories
Categories
Shared Categories
Kixie PowerCall & SMS and Sonetel share no categories
Unique Categories
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, AI Sales Assistant, Auto Dialer, Sales Coaching, Outbound Call Tracking, Sales Performance Management, VoIP Providers, Call Center Infrastructure (CCI), Contact Center, and Conversation Intelligence
Sonetel is categorized as Other Office
Reviews
Reviewers' Company Size
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sonetel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.5%
Marketing and Advertising
10.6%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Internet
10.0%
Hospital & Health Care
10.0%
Translation and Localization
5.0%
Telecommunications
5.0%
Retail
5.0%
Other
65.0%
Alternatives
Discussions
What is the best way to avoid being confused with Spam with using the local presence feature?
1 Comment
JK
Kixie has an AI-powered local presence to automatically scrub bad numbers and promote good numbersRead more
Do you offer a longer cord on the headset?
1 Comment
Official Response from Kixie PowerCall & SMS
You can utilize wireless headsets with Kixie!Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
Sonetel has no discussions with answers
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