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Compare Keysight Eggplant and UserTesting 
Featured Products
At a Glance
Market Segments
Enterprise (41.4% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Free Trial
Contact Us Per Year
Keysight Eggplant
Star Rating
(95)4.2 out of 5
Market Segments
Enterprise (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansUserTesting
Star Rating
(783)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its video interview feature, with a score of 8.8, allowing for deeper insights into user behavior, while Keysight Eggplant's video snippets feature, scoring 8.7, is noted for its effectiveness but lacks the same depth of interaction.
- Reviewers mention that UserTesting's stress testing functionality is highly rated at 9.0, making it a preferred choice for those needing robust performance evaluations, whereas Keysight Eggplant's emulation feature, scoring 7.5, is seen as less comprehensive in simulating real-world scenarios.
- G2 users highlight UserTesting's quality of support, rated at 9.0, as a significant advantage, with many reviewers praising the responsiveness and helpfulness of the support team, while Keysight Eggplant's support, rated at 8.6, is considered good but not as standout.
- Users on G2 report that UserTesting's survey management capabilities, particularly the survey builder scoring 5.8, could use improvement, while Keysight Eggplant's survey distribution feature, rated at 5.5, is also seen as lacking, indicating both products have room for enhancement in this area.
- Reviewers mention that UserTesting's analytics features, particularly the Net Promoter Score (NPS) at 7.0, provide valuable insights, but Keysight Eggplant's customer satisfaction score (CSAT) at 6.5 is viewed as a drawback, suggesting that UserTesting may offer better overall analytics capabilities.
- Users say that UserTesting's customization options, particularly in test feedback and history, are rated at 8.4 and 8.2 respectively, allowing for tailored user experiences, while Keysight Eggplant's customization features, scoring lower in comparison, may not meet the needs of users looking for extensive personalization.
Pricing
Entry-Level Pricing
Keysight Eggplant
Free Trial
Free Trial
- 30-day evaluation
- Customized for your needs
- Desktop trial
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Keysight Eggplant
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
8.6
67
8.6
598
Ease of Use
8.9
70
8.4
629
Ease of Setup
8.1
27
8.6
294
Ease of Admin
7.7
28
8.7
231
Quality of Support
8.6
70
9.0
521
Has the product been a good partner in doing business?
8.8
27
8.8
226
Product Direction (% positive)
8.5
68
8.1
588
Features by Category
User Response Methods
Not enough data
7.5
316
|
Verified
Not enough data
8.7
373
|
Verified
Not enough data
8.7
295
|
Verified
Not enough data
7.1
181
|
Verified
Not enough data
8.2
350
|
Verified
Participant Selection
Not enough data
7.4
126
Not enough data
5.5
81
Not enough data
6.9
107
Not enough data
8.1
374
|
Verified
Insights
Not enough data
7.7
343
|
Verified
Not enough data
7.7
311
|
Verified
Not enough data
7.4
311
|
Verified
Generative AI
Not enough data
6.6
83
Functionality
9.0
8
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
Reporting
8.1
7
Not enough data
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.4
55
Not enough data
8.2
56
Not enough data
8.1
56
Not enough data
8.5
56
Not enough data
Automation
8.3
56
Not enough data
8.1
57
Not enough data
8.2
57
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Keysight Eggplant and UserTesting share no categories
Unique Categories
Keysight Eggplant is categorized as Load Testing Tools, Machine Learning, Software Testing, Automation Testing, and AI Software Testing Tools
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Keysight Eggplant
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.4%
Information Technology and Services
12.6%
Hospital & Health Care
10.3%
Telecommunications
9.2%
Retail
8.0%
Other
41.4%
Financial Services
10.4%
Computer Software
9.5%
Information Technology and Services
8.9%
Retail
6.5%
Consumer Goods
3.9%
Other
60.9%
Alternatives
Discussions
What does eggplant software do?
1 Comment
Official Response from Keysight Eggplant
Keysight Eggplant is a software test automation platform automates the entire testing process, from test case generation to results analytics. Eggplant uses...Read more
What is eggplant AI?
1 Comment
Official Response from Keysight Eggplant
Eggplant uses AI / ML to accelerate the testing process by identifying all possible paths a user can take and predicting areas that are at high risk for...Read more
How much is eggplant software?
1 Comment
Official Response from Keysight Eggplant
Because each of our clients has unique needs and challenges that require a personalized approach, our pricing is tailored to the specific requirements of...Read more
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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