Compare Kaseya VSA and NinjaOne 
At a Glance
Market Segments
Small-Business (51.8% of reviews)
Mid-Market (49.4% of reviews)
Entry-Level Pricing
standard
No pricing available
Kaseya VSA
Star Rating
(323)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSANinjaOne
Star Rating
(4,067)4.7 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate the ability to quickly install the software on client endpoints and the fast connection without needing codes, making daily operations smoother.
- According to verified reviews, Kaseya VSA has a solid feature set, particularly in RMM tools, which users describe as having an excellent interface and being easy to use. However, some users have noted challenges with configuration, indicating that it may not always align perfectly with their specific workflow needs.
- Users say that NinjaOne's ongoing feature enhancements are a significant advantage, with many highlighting the platform's ability to add ad-hoc network monitoring solutions and generate detailed usage reports effortlessly. This adaptability is seen as a key benefit for businesses looking to stay current with their IT management needs.
- Reviewers mention that Kaseya VSA's support is commendable, with feedback highlighting the phenomenal support provided. Users have expressed satisfaction with the training resources available, which can be particularly beneficial for organizations implementing the software across multiple teams.
- G2 reviewers indicate that NinjaOne's high ratings in areas like quality of support and ease of setup contribute to a more seamless onboarding experience. Users find it easy to run scripts and manage tasks without extensive training, which can save time and resources for IT teams.
- According to recent feedback, while Kaseya VSA is favored by small businesses for its comprehensive tools, NinjaOne's focus on the mid-market segment allows it to cater to a broader range of needs, making it a more versatile choice for growing companies looking for robust IT management solutions.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
NinjaOne
No pricing availableFree Trial
Kaseya VSA
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.3
255
9.0
3,817
Ease of Use
7.6
263
9.1
3,857
Ease of Setup
7.2
218
9.1
3,621
Ease of Admin
7.9
217
9.1
3,070
Quality of Support
7.4
244
9.1
3,662
Has the product been a good partner in doing business?
7.7
209
9.4
3,003
Product Direction (% positive)
7.4
256
9.7
3,718
Features by Category
Administration
Not enough data
8.2
662
Not enough data
8.8
703
Not enough data
8.3
706
Service Desk
Not enough data
8.1
698
Not enough data
7.9
659
Not enough data
7.7
635
Management
Not enough data
8.3
630
Not enough data
9.0
634
Not enough data
8.7
607
Not enough data
8.8
609
Not enough data
8.4
588
Functionality
Not enough data
7.6
627
Not enough data
8.5
617
Not enough data
8.9
656
Not enough data
8.9
670
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
175
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.8
172
Not enough data
6.7
170
Not enough data
6.8
169
Not enough data
6.8
167
Compatibility
Not enough data
8.8
350
Not enough data
8.1
296
Not enough data
8.4
315
Not enough data
8.2
281
Management
Not enough data
Feature Not Available
Not enough data
8.3
296
Not enough data
8.7
297
Not enough data
8.9
332
Not enough data
9.2
346
Compliance
Not enough data
8.7
294
Not enough data
8.4
279
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
64
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
8.1
82
Not enough data
8.7
341
Not enough data
9.0
374
Not enough data
8.5
349
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
8.6
347
Not enough data
8.3
327
Management
Not enough data
8.2
329
Not enough data
8.8
332
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Inventory Management - Remote Monitoring & Management (RMM)
8.3
121
|
Verified
9.3
2362
|
Verified
Not enough data
8.8
632
Not enough data
8.2
457
Monitoring and Management
8.6
118
|
Verified
9.4
2311
|
Verified
7.8
113
8.4
1904
7.7
114
|
Verified
8.7
2068
|
Verified
8.1
117
|
Verified
9.0
2327
|
Verified
Not enough data
8.4
500
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
484
Service Management
8.5
119
|
Verified
9.2
2229
|
Verified
Not enough data
8.1
460
Not enough data
7.5
532
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.4
504
Not enough data
7.0
465
Not enough data
7.2
472
Not enough data
6.9
456
Not enough data
6.8
455
Not enough data
7.0
459
Not enough data
7.0
455
Scope
Not enough data
8.7
418
Not enough data
8.8
436
Security
Not enough data
8.5
430
Not enough data
8.3
396
Not enough data
7.4
383
Management
Not enough data
8.8
420
Not enough data
8.7
415
Not enough data
8.7
401
Not enough data
8.7
403
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
679
Not enough data
8.9
708
Not enough data
8.0
614
Not enough data
8.8
611
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
271
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.2
563
|
Verified
Not enough data
9.2
560
|
Verified
Not enough data
8.5
507
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.3
499
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1173
Not enough data
8.8
1152
Not enough data
7.7
1020
Not enough data
7.3
290
Not enough data
8.2
1061
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
235
Not enough data
7.2
224
Not enough data
7.4
221
Not enough data
7.1
220
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.1
219
Management
Not enough data
9.1
1142
Not enough data
8.7
1044
Not enough data
8.1
1001
Not enough data
8.2
1063
Administration
8.7
105
9.2
1697
8.0
100
8.7
1590
7.8
90
7.8
1416
8.6
106
9.2
1692
8.2
94
8.9
1512
7.8
99
8.8
1577
Maintenance
8.7
102
9.2
1695
7.1
84
7.7
1330
Communication
7.3
93
7.9
1410
5.4
79
Feature Not Available
5.6
78
Feature Not Available
6.6
77
7.2
1300
Security
7.4
81
8.3
1350
7.7
88
8.4
1386
Device Support
6.1
82
7.6
1357
7.6
94
8.4
1454
7.5
93
8.4
1427
Performance
7.8
97
8.2
1517
Functionality
Not enough data
8.9
327
Not enough data
7.9
292
Not enough data
8.1
295
Not enough data
8.6
314
Performance
Not enough data
8.7
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
88
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
232
Not enough data
8.4
224
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
67
Not enough data
7.2
65
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.8
111
Not enough data
8.2
74
Not enough data
7.9
72
Not enough data
9.0
103
Incident Management
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Not enough data
Reporting
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Not enough data
Access & Usability
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
450
Operating System
Not enough data
9.2
565
Not enough data
8.1
529
Not enough data
8.3
503
Management
Not enough data
8.6
518
Not enough data
8.3
461
Not enough data
8.3
460
Not enough data
8.2
451
Not enough data
8.4
465
Security
Not enough data
8.5
473
Not enough data
8.6
487
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
145
Not enough data
7.6
141
Not enough data
7.8
143
Not enough data
7.7
140
Not enough data
7.6
138
Not enough data
7.6
141
Not enough data
7.7
137
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
86
8.1
751
Platform
7.1
80
7.8
705
8.4
123
9.1
855
7.8
85
8.2
684
8.3
112
8.5
762
7.6
94
8.3
720
Security
7.8
97
8.8
779
8.2
120
9.2
868
Feature Not Available
7.7
677
8.0
104
8.7
728
7.6
94
8.2
688
Agentic AI - Enterprise IT Management
Not enough data
7.5
167
Not enough data
7.2
154
Not enough data
7.4
158
Not enough data
7.0
153
Not enough data
7.0
151
Not enough data
7.0
153
Not enough data
7.0
151
Categories
Categories
Shared Categories
Kaseya VSA and NinjaOne are categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
Unique Categories
Kaseya VSA is categorized as Service Desk
NinjaOne is categorized as Endpoint Management, Unified Endpoint Management (UEM), Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
36.9%
Computer & Network Security
9.4%
Computer Networking
2.6%
Primary/Secondary Education
2.6%
Financial Services
2.3%
Other
46.3%
Information Technology and Services
26.9%
Computer & Network Security
13.2%
Hospital & Health Care
4.0%
Manufacturing
3.6%
Computer Software
2.9%
Other
49.5%
Alternatives
Discussions
What if I'm under contract with another solution?
1 Comment
Official Response from Kaseya VSA
We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing...Read more
Is there a Free Trial available of the Product?
1 Comment
Official Response from Kaseya VSA
We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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