Compare Kaseya VSA and NinjaOne 
At a Glance
Market Segments
Small-Business (51.8% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
standard
No pricing available
Kaseya VSA
Star Rating
(323)4.0 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSANinjaOne
Star Rating
(3,738)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate the ability to quickly install the software on client endpoints and the fast connection without needing codes, making daily operations smoother.
- According to verified reviews, Kaseya VSA has a solid feature set, particularly in RMM tools, which users describe as having an excellent interface and being easy to use. However, some users have noted challenges with configuration, indicating that it may not always align perfectly with their specific workflow needs.
- Users say that NinjaOne's ongoing feature enhancements are a significant advantage, with many highlighting the platform's ability to add ad-hoc network monitoring solutions and generate detailed usage reports effortlessly. This adaptability is seen as a key benefit for businesses looking to stay current with their IT management needs.
- Reviewers mention that Kaseya VSA's support is commendable, with feedback highlighting the phenomenal support provided. Users have expressed satisfaction with the training resources available, which can be particularly beneficial for organizations implementing the software across multiple teams.
- G2 reviewers indicate that NinjaOne's high ratings in areas like quality of support and ease of setup contribute to a more seamless onboarding experience. Users find it easy to run scripts and manage tasks without extensive training, which can save time and resources for IT teams.
- According to recent feedback, while Kaseya VSA is favored by small businesses for its comprehensive tools, NinjaOne's focus on the mid-market segment allows it to cater to a broader range of needs, making it a more versatile choice for growing companies looking for robust IT management solutions.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
NinjaOne
No pricing availableFree Trial
Kaseya VSA
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.3
255
9.0
3,552
Ease of Use
7.6
263
9.1
3,589
Ease of Setup
7.2
218
9.1
3,366
Ease of Admin
7.9
217
9.1
3,051
Quality of Support
7.4
244
9.1
3,407
Has the product been a good partner in doing business?
7.7
209
9.4
2,985
Product Direction (% positive)
7.4
256
9.7
3,494
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
691
Not enough data
8.2
690
Service Desk
Not enough data
8.1
686
Not enough data
7.9
656
Not enough data
7.7
634
Management
Not enough data
8.3
623
Not enough data
9.0
629
Not enough data
8.7
605
Not enough data
8.8
607
Not enough data
8.4
585
Functionality
Not enough data
7.6
621
Not enough data
8.5
614
Not enough data
8.9
645
Not enough data
8.9
661
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
332
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
291
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
329
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
366
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
8.3
121
|
Verified
9.3
2191
|
Verified
Not enough data
8.7
571
Not enough data
8.1
451
Monitoring and Management
8.6
118
|
Verified
9.3
2164
|
Verified
7.8
113
8.4
1876
7.7
114
|
Verified
8.7
1992
|
Verified
8.1
117
|
Verified
9.0
2189
|
Verified
Not enough data
8.4
481
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
474
Service Management
8.5
119
|
Verified
9.2
2099
|
Verified
Not enough data
8.1
451
Not enough data
7.4
489
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
483
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
451
Scope
Not enough data
8.7
415
Not enough data
8.8
429
Security
Not enough data
8.5
424
Not enough data
8.3
389
Not enough data
7.4
382
Management
Not enough data
8.8
413
Not enough data
8.7
411
Not enough data
8.7
400
Not enough data
8.7
400
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
699
Not enough data
8.0
614
Not enough data
8.8
610
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.4
263
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.8
242
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
244
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1154
Not enough data
8.8
1139
Not enough data
7.7
1018
Not enough data
Feature Not Available
Not enough data
8.2
1054
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
229
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1118
Not enough data
8.7
1038
Not enough data
8.1
994
Not enough data
8.2
1047
Administration
8.7
105
9.2
1638
8.0
100
8.7
1556
7.8
90
7.8
1415
8.6
106
9.2
1640
8.2
94
8.9
1498
7.8
99
8.8
1549
Maintenance
8.7
102
9.2
1627
7.1
84
7.7
1326
Communication
7.3
93
7.9
1397
5.4
79
Feature Not Available
5.6
78
Feature Not Available
6.6
77
7.2
1298
Security
7.4
81
8.3
1344
7.7
88
8.4
1377
Device Support
6.1
82
7.6
1350
7.6
94
8.4
1428
7.5
93
8.4
1410
Performance
7.8
97
8.2
1499
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
224
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.7
97
Not enough data
8.1
72
Not enough data
7.8
69
Not enough data
8.9
87
Incident Management
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Not enough data
Reporting
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Not enough data
Access & Usability
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
442
Operating System
Not enough data
9.2
529
Not enough data
8.1
503
Not enough data
8.3
480
Management
Not enough data
8.6
490
Not enough data
8.2
448
Not enough data
8.3
444
Not enough data
8.1
436
Not enough data
8.3
448
Security
Not enough data
8.5
457
Not enough data
8.6
466
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
86
8.1
725
Platform
7.1
80
7.8
696
8.4
123
9.1
790
7.8
85
8.2
679
8.3
112
8.5
735
7.6
94
8.3
705
Security
7.8
97
8.7
745
8.2
120
9.2
818
Feature Not Available
7.6
671
8.0
104
8.7
710
7.6
94
8.1
680
Agentic AI - Enterprise IT Management
Not enough data
7.4
163
Not enough data
7.2
154
Not enough data
7.3
157
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
152
Not enough data
7.0
150
Categories
Categories
Shared Categories
Kaseya VSA and NinjaOne are categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
Unique Categories
Kaseya VSA is categorized as Service Desk
NinjaOne is categorized as Endpoint Management, Unified Endpoint Management (UEM), Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
36.9%
Computer & Network Security
9.4%
Computer Networking
2.6%
Primary/Secondary Education
2.6%
Financial Services
2.3%
Other
46.3%
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.7%
Alternatives
Discussions
What if I'm under contract with another solution?
1 Comment
Official Response from Kaseya VSA
We are always willing to work with our customers to assist in moving to our solution, give us a call and let's talk through the details of our existing...Read more
Is there a Free Trial available of the Product?
1 Comment
Official Response from Kaseya VSA
We currently have a totally free 14 day trial of Kaseya VSA if you'd like to give the platform a try. The trial comes with absolutely no obligations, and we...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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