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Compare Kaseya VSA and NinjaOne 
Featured Products
At a Glance
Market Segments
Small-Business (51.9% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
standard
No pricing available
Kaseya VSA
Star Rating
(322)4.1 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
standard
Free Trial is available
Learn more about Kaseya VSANinjaOne
Star Rating
(3,696)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in ease of use and implementation, with many users highlighting its intuitive interface and quick setup process. One user mentioned, "ease of use, easy to implement, and works well, use it every day," showcasing its user-friendly nature.
- Users say Kaseya VSA offers a robust set of features, particularly in remote monitoring and management. Reviewers appreciate the comprehensive tools available in one hub, stating, "RMM tools were great, excellent interface & software ease of use," indicating a solid performance in its core functionalities.
- According to verified reviews, NinjaOne significantly outperforms Kaseya VSA in customer support, with users praising the responsiveness and quality of assistance. One reviewer noted, "Robust platform offering remote access and patch management," reflecting satisfaction with the support provided.
- Reviewers mention that Kaseya VSA has a strong presence in the small business segment, but it may struggle to meet the needs of larger organizations. Users have expressed some challenges with configuration, suggesting that while it works well for smaller setups, it may not scale as effectively.
- G2 reviewers highlight NinjaOne's superior remote access capabilities, with features like robust scripting and built-in automations that help users manage their devices efficiently. One user remarked, "I get the ability to remote into all the devices in my fleet," emphasizing its effectiveness in daily operations.
- Users report that while Kaseya VSA has its strengths, it falls short in overall user satisfaction compared to NinjaOne, which boasts a higher G2 Score. This disparity suggests that NinjaOne is more aligned with user expectations and needs, making it a more favorable choice for many.
Pricing
Entry-Level Pricing
Kaseya VSA
Kaseya VSA Pricing
standard
Full featured solution for IT departments and MSPs.
- Discover, Audit, Inventory, Monitor - Clients, Servers & Networks
- Remote Control
- Patch Management
NinjaOne
No pricing availableFree Trial
Kaseya VSA
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.4
254
9.0
3,504
Ease of Use
7.7
262
9.1
3,539
Ease of Setup
7.3
217
9.1
3,319
Ease of Admin
7.9
216
9.1
3,050
Quality of Support
7.4
243
9.1
3,363
Has the product been a good partner in doing business?
7.8
208
9.4
2,983
Product Direction (% positive)
7.4
255
9.7
3,463
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Service Desk
Not enough data
8.1
682
Not enough data
7.9
654
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
606
Not enough data
8.4
585
Functionality
Not enough data
7.6
617
Not enough data
8.5
612
Not enough data
8.9
643
Not enough data
8.9
658
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
365
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
8.3
121
|
Verified
9.3
2156
|
Verified
Not enough data
8.7
560
Not enough data
8.1
449
Monitoring and Management
8.6
118
|
Verified
9.3
2135
|
Verified
7.8
113
8.4
1868
7.7
114
|
Verified
8.7
1980
|
Verified
8.1
117
|
Verified
9.0
2161
|
Verified
Not enough data
8.3
474
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
467
Service Management
8.5
119
|
Verified
9.2
2068
|
Verified
Not enough data
8.1
451
Not enough data
7.3
480
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
479
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Scope
Not enough data
8.7
412
Not enough data
8.8
428
Security
Not enough data
8.5
421
Not enough data
8.3
389
Not enough data
7.4
380
Management
Not enough data
8.8
410
Not enough data
8.6
407
Not enough data
8.7
397
Not enough data
8.7
399
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1150
Not enough data
8.8
1136
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1053
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1113
Not enough data
8.7
1036
Not enough data
8.1
995
Not enough data
8.2
1046
Administration
8.7
105
9.2
1626
8.0
100
8.7
1552
7.8
90
7.8
1416
8.6
106
9.2
1631
8.2
94
8.9
1497
7.8
99
8.8
1544
Maintenance
8.7
102
9.2
1617
7.1
84
7.7
1326
Communication
7.3
93
7.9
1396
5.4
79
Feature Not Available
5.6
78
Feature Not Available
6.6
77
7.2
1299
Security
7.4
81
8.3
1345
7.7
88
8.4
1376
Device Support
6.1
82
7.6
1351
7.6
94
8.4
1429
7.5
93
8.4
1411
Performance
7.8
96
8.2
1498
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
91
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.9
81
Incident Management
7.9
58
Not enough data
8.0
57
Not enough data
8.0
60
Not enough data
7.3
59
Not enough data
7.6
54
Not enough data
Reporting
7.3
68
Not enough data
6.8
55
Not enough data
6.5
50
Not enough data
Access & Usability
6.5
53
Not enough data
7.6
55
Not enough data
7.9
57
Not enough data
8.0
49
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
441
Operating System
Not enough data
9.2
525
Not enough data
8.1
500
Not enough data
8.3
477
Management
Not enough data
8.5
484
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
455
Not enough data
8.6
464
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.3
86
8.1
725
Platform
7.1
80
7.8
699
8.4
123
9.1
782
7.8
85
8.2
679
8.3
112
8.5
736
7.6
94
8.3
705
Security
7.8
97
8.7
741
8.2
120
9.2
810
Feature Not Available
7.6
672
8.0
104
8.7
710
7.6
94
8.2
682
Agentic AI - Enterprise IT Management
Not enough data
7.4
162
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Categories
Categories
Shared Categories
Kaseya VSA and NinjaOne are categorized as Remote Monitoring & Management (RMM), Remote Support, Enterprise IT Management, and Patch Management
Unique Categories
Kaseya VSA is categorized as Service Desk
NinjaOne is categorized as Endpoint Management, Unified Endpoint Management (UEM), Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Kaseya VSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
37.0%
Computer & Network Security
9.4%
Primary/Secondary Education
2.6%
Computer Networking
2.6%
Financial Services
2.3%
Other
46.1%
Information Technology and Services
26.8%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
What does Kaseya do?
1 Comment
Official Response from Kaseya VSA
Kaseya provides cloud-based IT management and security software that enables IT organizations and Managed Service Providers (MSPs) to deliver high-quality IT...Read more
Does VSA integrate with any other related providers?
1 Comment
Official Response from Kaseya VSA
VSA has various integrations with other providers to help you tie together your IT infrastructure. Kaseya offers a full suite of IT solutions through their...Read more
Where is Kaseya located?
1 Comment
Official Response from Kaseya VSA
Kaseya is headquartered in Dublin, Ireland and has a presence in over 20 countries. Our U.S. headquarters is in Waltham, Massachusetts. Visit the Contact Us...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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