Best IT Asset Management Software

How Many IT Asset Management Software Products Does G2 Track?

Total Products under this Category: 287

Category Stats (Sep 2026)

  • Average Rating: 4.51/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Flexera One (+1.21%) - Among all products in this category, Flexera One recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank IT Asset Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 22,100+ Authentic Reviews
  • 287+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for IT Asset Management Software

G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Remote Monitoring and Management, Flexera One, Tanium, Ivanti Autonomous Endpoint Management, and TeamViewer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=flexera-one&focus%5B%5D=tanium&focus%5B%5D=ivanti-autonomous-endpoint-management&focus%5B%5D=teamviewer)

NinjaOne

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

Average Rating: 4.7/5.0

Total Reviews: 4,989

How Do G2 Users Rate NinjaOne?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 9.1/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.8/10 (Category avg: 8.3/10)

Who Is the Company Behind NinjaOne?

  • Seller: NinjaOne
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Austin, Texas
  • Twitter: @NinjaOne
    3,607 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 47% Medium, 45% Small

What Do G2 Reviewers Say About NinjaOne?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of NinjaOne, highlighting its seamless implementation and effective support for MSPs.
  • Users appreciate the ongoing feature enhancements of NinjaOne, ensuring the platform continuously evolves to meet our needs.
  • Users praise NinjaOne for its easy-to-navigate remote access and full visibility, enhancing IT support efficiency.
  • Users praise the powerful automation features of NinjaOne, enhancing efficiency and simplifying management tasks.
  • Users appreciate the exceptional customer support of NinjaOne, which simplifies learning and enhances overall usability.
Cons
  • Users notice the missing features in NinjaOne, specifically regarding client and customer portal capabilities.
  • Users find the limited features of NinjaOne frustrating, especially regarding user management and third-party software automation.
  • Users find the search function lacking and struggle with visibility and usability issues in NinjaOne.
  • Users feel the search function needs improvement and find the visibility of the NinjaOne icon inconsistent.
  • Users express concerns about feature issues, including confusion over roles, auto-installations, and OS compatibility challenges.

What Are Recent G2 Reviews of NinjaOne?

What Are G2 Users Discussing About NinjaOne?

ServiceNow IT Asset Management

Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions.

Average Rating: 4.3/5.0

Total Reviews: 517

How Do G2 Users Rate ServiceNow IT Asset Management?

  • Ease of Use: 8.2/10 (Category avg: 8.9/10)
  • Quality of Support: 8.6/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind ServiceNow IT Asset Management?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • Twitter: @servicenow
    55,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 52% Large, 20% Medium

What Do G2 Reviewers Say About ServiceNow IT Asset Management?

AI-generated summary from verified user reviews

Pros
  • Users value the cost-saving features of ServiceNow IT Asset Management, enhancing budget accuracy and asset visibility.
  • Users value the ease of use of ServiceNow IT Asset Management, simplifying asset management and improving productivity.
  • Users value the seamless integrations of ServiceNow IT Asset Management, facilitating efficient software asset management.
  • Users value the effective tracking of IT assets in ServiceNow IT Asset Management, enhancing overall management efficiency.
  • Users value ServiceNow IT Asset Management for its powerful features that streamline asset management and reduce costs effectively.
Cons
  • Users note a significant learning curve and complexity in setup for effective use of ServiceNow IT Asset Management.
  • Users find the cost prohibitive for small businesses, making IT Asset Management inaccessible for many potential customers.
  • Users struggle with the complexity of setup and integrations, finding it time-consuming and challenging without expert assistance.
  • Users find the difficult setup of ServiceNow IT Asset Management to be complex and time-consuming, requiring significant learning.
  • Users find the insufficient information on setups and inferences complicates their experience with ServiceNow IT Asset Management.

What Are Recent G2 Reviews of ServiceNow IT Asset Management?

What Are G2 Users Discussing About ServiceNow IT Asset Management?

Deel IT

Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally.

Average Rating: 4.7/5.0

Total Reviews: 289

How Do G2 Users Rate Deel IT?

  • Ease of Use: 9.4/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.6/10 (Category avg: 8.3/10)

Who Is the Company Behind Deel IT?

  • Seller: Deel
  • Company Website:
  • Year Founded: 2019
  • HQ Location: San Francisco, California
  • Twitter: @deel
    30,540 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,733 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Interpreter
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 45% Medium, 44% Small

What Do G2 Reviewers Say About Deel IT?

AI-generated summary from verified user reviews

Pros
  • Users find Deel IT easy to use, streamlining invoice management and contract reviews, enhancing their freelance experience.
  • Users find Deel IT to be remarkably user-friendly, with easy navigation and straightforward fund transfers across countries.
  • Users find Deel IT intuitive and easy to navigate, facilitating a smooth onboarding and management experience.
  • Users commend Deel IT for their attentive and responsive customer support, ensuring smooth resolution of queries and concerns.
  • Users praise the responsive and clean interface of Deel IT, enhancing their overall onboarding and operational experience.
Cons
  • Users find Deel IT to be expensive due to high fees for withdrawals and limited insurance options.
  • Users express concerns about the need for improvement in accuracy and flexibility of the Deel IT insights tab.
  • Users note insufficient information in the insights tab, leading to confusion and inaccuracies regarding financial data and taxation.
  • Users note the missing features in Deel IT, such as limited availability and confusing options that hinder usability.
  • Users experience slow performance with Deel IT, often waiting long for loading and response times.

What Are Recent G2 Reviews of Deel IT?

Remote Monitoring and Management

Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera’s autonomous AI agent, Robin, detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes, resolving Tier-1 and complex Tier-2 incidents in full. 1) Resolution without the wait. Robin doesn't just suggest or assist, it acts and resolves, on its own, instantly. 2) Always-on coverage, day and night. Robin extends your team's reach around the clock, resolving issues at 2am just as reliably as at 2pm, so your team isn't the only line of defense when it comes to fighting downtime. 3) A personal IT tech for every employee. An intelligent, context-aware AI agent that understands your environment, adapts to each user, and responds instantly. Built on a patented architecture, Robin operates as a system of action within your existing enterprise environment, adhering to the highest enterprise-grade security and compliance standards. It's governed by configurable guardrails, a complete audit trail, and approval workflows, so autonomy never comes at the cost of control. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. Discover how Atera can help you achieve unparalleled organizational efficiency at www.atera.com.

Average Rating: 4.6/5.0

Total Reviews: 1,245

How Do G2 Users Rate Remote Monitoring and Management?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Remote Monitoring and Management?

  • Seller: Atera
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @ateracloud
    1,675 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 56% Small, 31% Medium

What Do G2 Reviewers Say About Remote Monitoring and Management?

AI-generated summary from verified user reviews

Pros
  • Users find Atera's ease of use exceptional, streamlining management and enhancing efficiency across various tasks.
  • Users appreciate the powerful automation tools of Atera, enabling efficient management and consistent setup for new employees.
  • Users appreciate the all-in-one dashboard of Atera, enhancing efficiency with seamless access to various tools and features.
  • Users praise Atera for its efficiency, streamlining processes and enhancing remote management of devices.
  • Users value the proactive monitoring and all-in-one platform of Atera, significantly enhancing productivity and efficiency.
Cons
  • Users find missing features in Atera, such as insufficient alert context and lack of essential ticketing tools.
  • Users find the limited features of Atera, especially in the mobile app, restrict overall functionality for freelancers.
  • Users find improvement needed in Atera's interface changes and agent installation process, along with remote access reliability.
  • Users note that report loading times and limited customization can hinder efficiency, revealing areas for improvement.
  • Users express concerns about feature issues in Atera, citing limitations and disruptions affecting their workflow.

What Are Recent G2 Reviews of Remote Monitoring and Management?

What Are G2 Users Discussing About Remote Monitoring and Management?

Flexera One

Flexera One is a SaaS-based IT management solution designed with and for organizations like yours with highly complex hybrid environments. With Flexera One, you can visualize your entire estate and make data-driven decisions from on-premise to SaaS to the cloud. IT Visibility Flexera One’s IT Visibility solution delivers the most comprehensive and clear view of your IT estate. Discovery and normalization—gain consistent, reliable data and take control of assets to draw valuable insights across software, hardware, SaaS and cloud. Data enrichment—enhance your IT inventory data with market intelligence that improves your decision-making abilities, via Technopedia—the largest and most trusted IT asset information source in the world. Unified data visualization—simplify the view of your environment with clear understanding and analytic that provide context for business initiatives spanning your entire IT estate. IT Asset Management Flexera One’s IT asset management (ITAM) starts with knowing what you have in your IT ecosystem—across hardware, software, SaaS, cloud, containers, clusters and virtual technologies. Optimized for today’s digital business, find the evidence required to determine license consumption, such as IBM sub-capacity requirements. Software asset management— Flexera One is the only SAM solution to solve the exponentiality of licensing with depth, breadth, algorithms and automation required to truly create a trusted and accurate license position. Hardware asset management— manage the hardware you own or lease, no matter where it is. Make critical hardware lifecycle decisions to support user productivity, business continuity and make the most of your hardware investments. SaaS management— get a current and complete picture of SaaS usage to support your business stakeholders while optimizing SaaS spend with all your vendors. Take action by discovering shadow SaaS, removing redundant applications and optimizing subscriptions based on actual usage automatically. Software request and reharvest— proactively reduce the sprawl and provide end users with a catalog of approved software, SaaS and cloud instances–helping you get them within guard rails while enabling the business to be agile and innovative. Reclaim unused technology to avoid future costs. Integrate with ITSM providers so you can meet users where they are and provide a seamless end-user experience. Cloud Cost Optimization Flexera One offers a unique approach to cloud cost optimization that enables cloud governance teams to work collaboratively with business units and cloud resource owners to optimize spend. With Flexera One, you get a comprehensive set of cloud cost optimization capabilities designed to easily reduce costs across your entire cloud environment. Cloud Cost Management— Get visibility into cloud usage and costs for all your cloud accounts. You can evaluate and report on your most cost-effective regions and instance sizes, and dive deep into public and private cloud costs by application, category, business unit, cost center, department or team. You also can allocate costs for chargeback and showback with complete backup and justification. Cloud Governance— Flexera One offers a powerful policies engine that enables your cloud governance teams to manage and control hybrid cloud use with out-of-the-box and custom policies to automate governance of costs, operations, security and compliance. Cloud Migration and Modernization Successful IT modernization requires proper analysis, prioritization and planning. Flexera One’s Cloud Migration and Modernization provides the actionable intelligence you need to optimize your cloud modernization and migration—no matter where you are on your cloud journey. Cloud Migration Planning— Flexera one gives you the actionable intelligence needed to optimize your on-premises to cloud migration journey from start to finish with full context visibility into business services. Cloud Cost Assessment — Flexera One provides comprehensive workload assessments to show you which cloud type, provider, custom instance choice, buying type and resource provisioning are best for your workload, budget and performance requirements—all to optimize your cloud cost savings. Workload Placement — Cloud migration and modernization provides comprehensive workload assessments for full visibility into your current workloads, so you can prioritize and identify which providers are best for your performance requirements to ensure successful migration of workloads to the cloud.

Average Rating: 4.4/5.0

Total Reviews: 175

How Do G2 Users Rate Flexera One?

  • Ease of Use: 8.5/10 (Category avg: 8.9/10)
  • Quality of Support: 8.4/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Flexera One?

  • Seller: Flexera
  • Year Founded: 2008
  • HQ Location: Itasca, IL
  • Twitter: @flexera
    4,737 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,099 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Analyst, Graduate Engineer Trainee
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Large, 23% Medium

What Do G2 Reviewers Say About Flexera One?

AI-generated summary from verified user reviews

Pros
  • Users find the clean and intuitive interface of Flexera One enhances efficiency, making software management effortless.
  • Users appreciate the high flexibility of Flexera One, enabling tailored policies and seamless integration for advanced insights.
  • Users value the seamless integration capabilities of Flexera One, enhancing IT asset management and streamlining workflows.
  • Users commend the high quality of Flexera One, noting its flexibility, comprehensive features, and exceptional support.
  • Users value the unified visibility Flexera One offers, simplifying IT asset management across diverse environments.
Cons
  • Users find that the complexity of Flexera One hampers ease of implementation and requires extensive learning.
  • Users find the difficult learning curve challenging, particularly due to the overwhelming interface and complex features.
  • Users find the learning curve long, suggesting onboarding improvements for a smoother user experience.
  • Users face a complex setup process that can be resource-intensive and requires technical expertise for integration.
  • Users find the difficult setup of Flexera One challenging, impacting maintenance, administration, and overall adoption.

What Are Recent G2 Reviews of Flexera One?

Tanium

Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security.

Average Rating: 4.5/5.0

Total Reviews: 83

How Do G2 Users Rate Tanium?

  • Ease of Use: 8.7/10 (Category avg: 8.9/10)
  • Quality of Support: 8.9/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.2/10 (Category avg: 8.3/10)

Who Is the Company Behind Tanium?

  • Seller: Tanium
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Emeryville, CA
  • Twitter: @Tanium
    7,243 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,318 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 48% Large, 31% Medium

What Do G2 Reviewers Say About Tanium?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Tanium, enabling efficient device management and real-time endpoint visibility.
  • Users value the real-time visibility and comprehensive endpoint management features of Tanium for enhanced security and efficiency.
  • Users commend the reliability of Tanium for effective endpoint management and real-time visibility across assets.
  • Users value the strong security capabilities of Tanium, enhancing their endpoint security management significantly.
  • Users commend the real-time visibility provided by Tanium, enhancing their ability to manage endpoints effectively.
Cons
  • Users find the learning curve steep with Tanium, requiring significant time to become proficient in its features.
  • Users find Tanium's complexity challenging, especially those new to cybersecurity aiming for hands-on experience.
  • Users report limited features in Tanium, including outdated vulnerability databases and troublesome troubleshooting processes.
  • Users experience insufficient information during onboarding, making the initial use of Tanium challenging and time-consuming.
  • Users note that Tanium has a steep learning curve and lacks clear onboarding resources, making initial use overwhelming.

What Are Recent G2 Reviews of Tanium?

Ivanti Autonomous Endpoint Management

Ivanti Autonomous Endpoint Management is a software designed to automate and simplify the management of devices throughout their lifecycle. The software provides capabilities for endpoint discovery, configuration, security, monitoring, and remediation across various platforms, including Windows, macOS, Linux, and mobile devices. It enables organizations to reduce manual IT workloads by leveraging automation for patch management, software distribution, compliance enforcement, and device provisioning. The software also offers insights into device health and usage, helping businesses address vulnerabilities, ensure policy adherence, and maintain endpoint performance while supporting remote and hybrid work environments. Ivanti Autonomous Endpoint Management aims to improve operational efficiency by centralizing endpoint administration and minimizing risks associated with unmanaged or unpatched devices.

Average Rating: 4.3/5.0

Total Reviews: 384

How Do G2 Users Rate Ivanti Autonomous Endpoint Management?

  • Ease of Use: 8.2/10 (Category avg: 8.9/10)
  • Quality of Support: 8.3/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.1/10 (Category avg: 8.3/10)

Who Is the Company Behind Ivanti Autonomous Endpoint Management?

  • Seller: Ivanti
  • Company Website:
  • Year Founded: 1985
  • HQ Location: South Jordan, UT
  • Twitter: @GoIvanti
    6,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,026 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 47% Large, 34% Medium

What Do G2 Reviewers Say About Ivanti Autonomous Endpoint Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the strong automation features of Ivanti Neurons, making endpoint management seamless and efficient.
  • Users value the robust automation and AI-driven features of Ivanti Neurons, enhancing IT efficiency and productivity.
  • Users value the strong automation and self-healing features of Ivanti Neurons, enhancing device management and visibility.
  • Users value the access ease of Ivanti Neurons UEM, praising its effortless integration across various operating systems.
  • Users value the effective Apple Device Management of Ivanti Neurons, simplifying device locking and enhancing functionality.
Cons
  • Users experience communication delays in support responsiveness, impacting critical troubleshooting during high-priority incidents.
  • Users report feature issues such as a cluttered UI and sluggish performance with large device counts.
  • Users find the UI cluttered and unintuitive, making navigation and accessing essential tools more difficult.
  • Users experience slow performance when managing large device counts, impacting efficiency during critical operations.
  • Users find the complexity of setup and customization challenging, leading to a steep learning curve.

What Are Recent G2 Reviews of Ivanti Autonomous Endpoint Management?

What Are G2 Users Discussing About Ivanti Autonomous Endpoint Management?

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

Average Rating: 4.5/5.0

Total Reviews: 4,081

How Do G2 Users Rate TeamViewer?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 8.6/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.5/10 (Category avg: 8.3/10)

Who Is the Company Behind TeamViewer?

  • Seller: TeamViewer
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Goppingen
  • Twitter: @TeamViewer
    48,070 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,818 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Small, 34% Medium

What Do G2 Reviewers Say About TeamViewer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TeamViewer, enjoying a smooth experience for remote access and support.
  • Users appreciate the easy remote access provided by TeamViewer, simplifying connections and enhancing productivity.
  • Users value the easy remote access with TeamViewer, simplifying connections and control over devices effortlessly.
  • Users love the Easy Access feature of TeamViewer, making remote connections seamless and efficient.
  • Users appreciate the seamless remote access of TeamViewer, enhancing productivity through easy connections and cross-platform compatibility.
Cons
  • Users face significant connection issues with TeamViewer, impacting performance during slow or unstable internet conditions.
  • Users experience connectivity issues with TeamViewer, leading to poor performance during slow or bad connections.
  • Users find TeamViewer expensive in South Africa due to high subscription fees and limited performance on slow connections.
  • Users experience slow performance with TeamViewer, particularly during weak internet connections and after network disruptions.
  • Users often face remote access issues with TeamViewer, including connection failures and confusing control panel interfaces.

What Are Recent G2 Reviews of TeamViewer?

What Are G2 Users Discussing About TeamViewer?

Freshservice

Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers. By bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends service delivery to HR, finance, and facilities, giving business teams a consistent and efficient service experience without requiring separate tools. Freshservice includes Freddy AI, a domain-specific AI layer that helps agents resolve issues faster, automates employee service requests, and gives leaders insights to make better decisions. Embedded across service workflows, Freddy AI acts as a force multiplier for teams by helping reduce repetitive work, accelerate resolution, and surface patterns and risks earlier. The result is faster, more informed service operations that help teams become more proactive while maintaining the governance and control the business requires.

Average Rating: 4.6/5.0

Total Reviews: 1,308

How Do G2 Users Rate Freshservice?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Freshservice?

  • Seller: Freshworks
  • Company Website:
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 61% Medium, 21% Large

What Do G2 Reviewers Say About Freshservice?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Freshservice, finding it intuitive and efficient for ticket management.
  • Users enjoy the user-friendly interface and extensive features of Freshservice, making task management effortless and customizable.
  • Users value the automation capabilities of Freshservice, allowing for streamlined processes and effective management of tasks.
  • Users appreciate the ease of use of Freshservice's ticketing system, enhancing efficiency and streamlining requests seamlessly.
  • Users benefit from the ease of use and efficient ticket management in Freshservice, enhancing team productivity significantly.
Cons
  • Users find the missing features in Freshservice to be a significant limitation, impacting their overall efficiency.
  • Users often encounter limited features in Freshservice, hindering effective workflow and making management cumbersome.
  • Users find the limited customization options of Freshservice frustrating and challenging for tailoring their experience effectively.
  • Users find the steep learning curve of Freshservice challenging, due to customization complexities and lack of tutorials.
  • Users face several ticketing issues in Freshservice, including missing features and frustrating limitations affecting usability.

What Are Recent G2 Reviews of Freshservice?

What Are G2 Users Discussing About Freshservice?

Lansweeper

Lansweeper is the leader in Cyber Asset Intelligence, providing a single source of truth for complete visibility across IT, OT, and cloud environments. By providing a complete, accurate, consolidated, and unified view of all your technology asset state in one centralized platform, Lansweeper ensures no asset is overlooked. It delivers actionable insights, identifies risks and opportunities, and automates time-consuming tasks, boosting productivity and saving valuable time. By seamlessly connecting teams and tools, Lansweeper enhances collaboration and drives cost-effective operational efficiency. Whether optimizing workflows, ensuring compliance, or improving resource allocation, Lansweeper transforms IT into a strategic enabler of success, empowering organizations to make smarter, data-driven decisions and achieve measurable business outcomes. Since 2004, Lansweeper has empowered organizations to stay competitive with accurate, actionable data that strengthens security, drives strategic decisions, and boosts operational efficiency. Trusted by over 30,000 customers, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, Lansweeper serves enterprises, governments, financial institutions, NGOs, and universities worldwide.

Average Rating: 4.4/5.0

Total Reviews: 68

How Do G2 Users Rate Lansweeper?

  • Ease of Use: 8.8/10 (Category avg: 8.9/10)
  • Quality of Support: 8.9/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.9/10 (Category avg: 8.3/10)

Who Is the Company Behind Lansweeper?

  • Seller: Lansweeper
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Merelbeke, Belgium
  • Twitter: @Lansweeper
    3,201 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    420 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 64% Medium, 28% Large

What Do G2 Reviewers Say About Lansweeper?

AI-generated summary from verified user reviews

Pros
  • Users value the comprehensive asset management capabilities of Lansweeper, enhancing monitoring and reporting efficiency.
  • Users appreciate the live scanning and alerting features of Lansweeper for promptly identifying scan errors.
  • Users value the seamless integrations of Lansweeper, creating a single source of truth for IT departments.
  • Users benefit from comprehensive tracking features in Lansweeper, enhancing visibility into assets and warranties.
  • Users praise the user-friendly interface of Lansweeper, enhancing navigation and overall usability for effective asset management.
Cons
  • Users are frustrated with app limitations, particularly regarding asset display and missing functionality in the cloud version.
  • Users experience performance issues and limitations with Lansweeper's cloud integration, affecting usability and functionality.
  • Users face setup difficulties due to limited customization and performance issues across Lansweeper's platforms.

What Are Recent G2 Reviews of Lansweeper?

What Are G2 Users Discussing About Lansweeper?

Ivanti ITSM

Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding service management beyond IT, to driving continuous improvement across the enterprise.

Average Rating: 4.0/5.0

Total Reviews: 306

How Do G2 Users Rate Ivanti ITSM?

  • Ease of Use: 7.8/10 (Category avg: 8.9/10)
  • Quality of Support: 7.8/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)
  • Asset Policy Management: 7.8/10 (Category avg: 8.3/10)

Who Is the Company Behind Ivanti ITSM?

  • Seller: Ivanti
  • Company Website:
  • Year Founded: 1985
  • HQ Location: South Jordan, UT
  • Twitter: @GoIvanti
    6,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,026 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 53% Large, 33% Medium

What Do G2 Reviewers Say About Ivanti ITSM?

AI-generated summary from verified user reviews

Pros
  • Users value the customization options of Ivanti Neurons for ITSM, enabling tailored setups to meet specific needs.
  • Users value the seamless integrations of Ivanti Neurons for ITSM, enhancing overall functionality and reporting capabilities.
  • Users value the customizability of Ivanti Neurons for ITSM, effectively tailoring features to meet their specific needs.
  • Users value the flexibility of Ivanti Neurons for ITSM, enabling customized setups that meet specific business needs.
  • Users appreciate the proactive customer support of Ivanti Neurons, enhancing their ITSM experience significantly.
Cons
  • Users face a clunky interface that complicates migration and makes feature requests feel ineffective.
  • Users face compatibility issues due to disjointed modules and a steep learning curve, complicating effective usage.
  • Users face a steep learning curve with Ivanti Neurons for ITSM, complicating the realization of its full potential.
  • Users face a steep learning curve with Ivanti Neurons for ITSM, needing time and support to fully utilize its features.
  • Users find the limited customization options time-consuming and often requiring costly support for implementation.

What Are Recent G2 Reviews of Ivanti ITSM?

What Are G2 Users Discussing About Ivanti ITSM?

Snow Atlas

Snow Atlas is a cloud-native Software Asset Management (SAM) and Software as a Service (SaaS) management solution designed to help organizations efficiently manage and optimize their software assets. It provides comprehensive insights into software usage, enabling businesses to uncover shadow IT, prepare for audits, and identify cost-saving opportunities within weeks. Key Features and Functionality: - Audit Defense: Ensures organizations are always prepared for software vendor audits, reducing the risk of unexpected costs and minimizing the time spent on audit-related activities. - Shadow IT Detection: Identifies unauthorized or unmanaged software usage within the organization, allowing for better control and security. - Cost Optimization: Analyzes software usage to pinpoint underutilized licenses and subscriptions, facilitating informed decisions to reduce unnecessary expenditures. - Comprehensive Insights: Offers detailed visibility into software assets across the organization, supporting strategic planning and compliance efforts. Primary Value and Problem Solved: Snow Atlas addresses the challenges organizations face in managing growing software budgets and ensuring compliance with licensing agreements. By providing deep insights into software usage and facilitating proactive audit readiness, it empowers businesses to optimize their software investments, mitigate risks associated with non-compliance, and achieve significant cost savings.

Average Rating: 4.6/5.0

Total Reviews: 36

How Do G2 Users Rate Snow Atlas?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Snow Atlas?

  • Seller: Flexera
  • Year Founded: 2008
  • HQ Location: Itasca, IL
  • Twitter: @flexera
    4,737 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,099 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Analyst
  • Top Industries: Information Technology and Services
  • Company Size: 67% Large, 25% Medium

What Do G2 Reviewers Say About Snow Atlas?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional visibility Snow Atlas offers, simplifying IT data management and providing a cohesive overview.
  • Users appreciate the easy integration with Power BI in Snow Atlas, enhancing reporting and compliance management.
  • Users appreciate the ease of use of Snow Atlas, finding it intuitive and straightforward for license management.
  • Users appreciate the intuitive and powerful data management capabilities of Snow Atlas, enhancing clarity and actionability.
  • Users commend the seamless integrations of Snow Atlas, enhancing visibility and management of IT assets effectively.
Cons
  • Users note a limited customization option in Snow Atlas, making it challenging to tailor the platform to their needs.
  • Users find the complex setup of Snow Atlas challenging, requiring significant organizational effort and commitment to fully utilize.
  • Users find the complex configuration of Snow Atlas challenging, creating a steep learning curve and requiring significant expertise.
  • Users find Snow Atlas' complexity overwhelming, requiring significant time and expertise to navigate effectively.
  • Users note the difficult learning curve of Snow Atlas, finding its complexity overwhelming for those new to the platform.

What Are Recent G2 Reviews of Snow Atlas?

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins

Average Rating: 4.6/5.0

Total Reviews: 717

How Do G2 Users Rate IT Glue?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Asset Policy Management: 8.2/10 (Category avg: 8.3/10)

Who Is the Company Behind IT Glue?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • Twitter: @KaseyaCorp
    17,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 71% Small, 26% Medium

What Do G2 Reviewers Say About IT Glue?

AI-generated summary from verified user reviews

Pros
  • Users find IT Glue's ease of use remarkable, appreciating the intuitive control panel and invaluable search functions.
  • Users value the flexibility and ease of use of IT Glue for managing passwords and documents effectively.
  • Users value the seamless integration of IT Glue, enhancing efficiency by eliminating the need to switch between screens.
  • Users value the effective organization of assets and passwords in IT Glue, enhancing productivity and access control.
  • Users value the easy integrations of IT Glue, streamlining workflows by consolidating information from multiple platforms.
Cons
  • Users experience slow performance with IT Glue, particularly when loading large client data sets and using the mobile app.
  • Users find the missing features in IT Glue limiting, particularly regarding sections, search capabilities, and mobile functionality.
  • Users find the search functionality lacking, with issues in speed, accuracy, and limited keyword searching capabilities.
  • Users find IT Glue's interface could be complex and confusing, making it difficult for new users to navigate effectively.
  • Users feel that IT Glue's search limitations hinder efficiency, particularly with inconsistent performance and slow loading times.

What Are Recent G2 Reviews of IT Glue?

What Are G2 Users Discussing About IT Glue?

Scrut Automation

Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes compliance functions, automates evidence collection, and simplifies audits, helping security teams reduce compliance efforts. Scrut supports 70+ out-of-the-box frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS, with the flexibility to add custom frameworks for unique regulatory needs. With 150+ integrations, Scrut seamlessly integrates into your security and IT ecosystem, automating compliance, eliminating manual work, and improving risk visibility. Join 2500+ industry leaders who trust Scrut for simplified compliance and risk management. Schedule a demo today.

Average Rating: 4.9/5.0

Total Reviews: 1,310

How Do G2 Users Rate Scrut Automation?

  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Quality of Support: 9.7/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Asset Policy Management: 9.4/10 (Category avg: 8.3/10)

Who Is the Company Behind Scrut Automation?

  • Seller: Scrut Automation
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Palo Alto, US
  • Twitter: @scrutsocial
    120 Twitter followers
  • LinkedIn® Page: in.linkedin.com
    237 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CTO, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 48% Medium

What Do G2 Reviewers Say About Scrut Automation?

AI-generated summary from verified user reviews

Pros
  • Users find Scrut Automation’s ease of use essential for tracking tasks and collaboration across teams effectively.
  • Users value the exceptional customer support from Scrut Automation, which enhances their experience and success in compliance.
  • Users highlight the exceptional support from Priyanshi and the Scrut team throughout their compliance journey.
  • Users highlight Scrut Automation's exceptional compliance management, simplifying SOC 2 processes with outstanding support and integrated services.
  • Users value the clarity in compliance documentation offered by Scrut Automation, aiding successful audits and implementation.
Cons
  • Users note the need for improvement in UI, documentation, and bug resolution, which complicates the overall experience.
  • Users face technical issues that can overwhelm non-technical team members and hinder platform usability.
  • Users note the missing features like auto-answerable security and limited customization options for reports in Scrut Automation.
  • Users express concerns over lack of clarity in test results and policy processes, complicating their experience with Scrut Automation.
  • Users find the learning curve steep, facing challenges in navigation and understanding the certification process in Scrut Automation.

What Are Recent G2 Reviews of Scrut Automation?

What Are G2 Users Discussing About Scrut Automation?

Harmony

Harmony is an AI-first enterprise service management platform designed to operate autonomously. At its core, Harmony is an intelligent AI help desk agent powered by dozens of out-of-the-box and proactive agents, with continuous knowledge generation, and a flexible AI workflow builder. Harmony integrates seamlessly with your existing ITSM tools, enabling you to start where you are and transition to Harmony’s full system of record when you’re ready. By eliminating waiting, guesswork, and operational chaos, Harmony empowers IT teams to move beyond reactive support and achieve truly autonomous operations.

Average Rating: 4.8/5.0

Total Reviews: 67

How Do G2 Users Rate Harmony?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Quality of Support: 8.8/10 (Category avg: 9.0/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Harmony?

  • Seller: Harmony
  • Company Website:
  • Year Founded: 2025
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    76 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 58% Medium, 28% Small

What Are Recent G2 Reviews of Harmony?

Tian Lin
TL
Researched and written by Tian Lin
Updated October 3, 2024