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Compare Ion and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (42.3% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us
Ion
Star Rating
(251)4.1 out of 5
Market Segments
Mid-Market (42.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,315)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansIon vs SurveyMonkey
When assessing the two solutions, reviewers found SurveyMonkey easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that SurveyMonkey meets the needs of their business better than Ion.
- When comparing quality of ongoing product support, reviewers felt that Ion is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Ion over SurveyMonkey.
Pricing
Entry-Level Pricing
Ion
Starter
Contact Us
Per Year
Designed for smaller teams looking to add interactive content to increase performance.
- 10k traffic limit per month
- 1k form completions per month
- Seo Features
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Ion
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
228
9.0
20,498
Ease of Use
6.8
229
9.2
20,610
Ease of Setup
7.3
88
9.0
7,947
Ease of Admin
7.9
91
8.9
7,598
Quality of Support
8.9
214
8.6
14,538
Has the product been a good partner in doing business?
8.8
84
8.8
6,647
Product Direction (% positive)
7.9
225
7.7
20,060
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
10
Not enough data
9.2
10
Not enough data
Platform Reporting
8.5
10
Not enough data
8.7
9
Not enough data
Content Creation
9.5
16
Not enough data
Agentic AI - Content Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
8.5
12
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Feedback Analysis
Not enough data
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Generative AI
Not enough data
7.3
131
Not enough data
7.6
84
Survey Management
Not enough data
9.0
1403
Not enough data
8.9
1407
Not enough data
8.6
1332
Not enough data
8.8
1373
Survey Customization
Not enough data
8.5
1152
Not enough data
8.2
1186
Not enough data
8.1
1075
Not enough data
8.1
901
Survey Insights
Not enough data
8.6
1330
Not enough data
8.0
932
Not enough data
8.5
1246
Not enough data
8.4
1133
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Customization
Not enough data
8.6
208
Not enough data
8.3
192
Not enough data
8.7
212
Not enough data
8.6
222
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Computing
8.5
8
Not enough data
8.0
5
Not enough data
7.9
8
Not enough data
Experimental Design
8.8
7
Not enough data
9.2
6
Not enough data
8.5
8
Not enough data
Analytics
8.2
10
Not enough data
8.1
6
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Social Media
Not enough data
Not enough data
Planning
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ion and SurveyMonkey share no categories
Unique Categories
Ion is categorized as Content Experience Platforms, Content Creation, A/B Testing, and Account-Based Web and Content Experiences
Reviews
Reviewers' Company Size
Ion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.5%
Computer Software
15.4%
Financial Services
5.7%
Insurance
5.3%
Telecommunications
4.5%
Other
47.6%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What is ION software?
1 Comment
LC
It is a platform to create amazing and interactive online content (landing page, ebboks, blogs, etc) and you can track everything the customer does within...Read more
Ion has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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