Compare InsideSales and monday CRM 
At a Glance
Market Segments
Enterprise (48.4% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
No pricing available
$12.00 Per Month
InsideSales
Star Rating
(618)4.5 out of 5
Market Segments
Enterprise (48.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about InsideSalesmonday CRM
Star Rating
(1,132)4.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday CRM excels in scalability, allowing teams to grow seamlessly. Users appreciate how it lets them add more users and pipelines without disrupting existing workflows, making it a strong choice for small businesses looking to expand.
- Users say that InsideSales offers a highly intuitive user experience, particularly praising its task function. Reviewers highlight how it simplifies lead management by notifying them when to call, which significantly enhances productivity.
- According to verified reviews, monday CRM is recognized for its automation capabilities, which help users create tasks and reminders when deals stall. This feature is particularly beneficial for teams that want to minimize manual check-ins and streamline their processes.
- Reviewers mention that InsideSales provides excellent ongoing support, with users noting that the onboarding process is quick and easy. This aspect is crucial for teams that need to get up and running without extensive downtime.
- G2 reviewers highlight that monday CRM is beginner-friendly, making it easy for new users to get started. This ease of use is a significant advantage for small businesses or teams without dedicated IT support.
- Users report that while InsideSales has a strong focus on sales enablement features, it may not cater as effectively to the needs of smaller businesses compared to monday CRM, which is tailored for a broader range of users.
Pricing
Entry-Level Pricing
InsideSales
No pricing availablemonday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
InsideSales
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.9
487
8.6
805
Ease of Use
8.9
491
8.9
867
Ease of Setup
8.4
94
8.5
656
Ease of Admin
8.4
96
8.9
467
Quality of Support
9.1
479
8.5
716
Has the product been a good partner in doing business?
9.2
92
8.9
461
Product Direction (% positive)
9.0
473
9.3
782
Features by Category
Sales Force Automation
Not enough data
8.5
551
Not enough data
7.8
473
Not enough data
8.6
559
Not enough data
8.8
581
Not enough data
7.6
444
Not enough data
8.3
495
Not enough data
7.7
449
Not enough data
7.5
451
Not enough data
7.9
478
Marketing Automation
Not enough data
7.5
464
Not enough data
7.7
463
Not enough data
8.6
540
Not enough data
7.5
438
Customer Support
Not enough data
8.2
473
Not enough data
7.8
411
Not enough data
8.2
435
Not enough data
7.0
394
Not enough data
7.8
448
Reporting & Analytics
Not enough data
8.2
517
Not enough data
8.7
567
Not enough data
8.0
467
Mobile & Social
Not enough data
7.8
384
Not enough data
7.3
346
Not enough data
7.7
472
Platform
Not enough data
8.7
525
Not enough data
8.7
516
Not enough data
8.6
517
Not enough data
8.1
438
Not enough data
7.6
387
Not enough data
8.0
472
Not enough data
8.5
505
Not enough data
7.8
435
Integration
Not enough data
8.2
468
Not enough data
7.9
418
Not enough data
8.0
409
Generative AI
Not enough data
7.1
315
Agentic AI - CRM
Not enough data
7.3
62
Not enough data
7.5
63
Not enough data
7.5
60
Not enough data
7.3
62
Not enough data
7.3
62
Not enough data
7.3
61
Not enough data
7.1
62
Data Availability
8.8
94
Not enough data
8.6
92
Not enough data
8.4
77
|
Verified
Not enough data
Not enough data
Not enough data
Data Accuracy
8.5
85
Not enough data
8.5
81
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
22
Not enough data
8.2
29
|
Verified
Not enough data
8.8
31
Not enough data
8.3
29
|
Verified
Not enough data
Not enough data
Not enough data
9.1
23
Not enough data
Features
8.6
67
Not enough data
9.1
89
Not enough data
8.4
73
Not enough data
8.7
77
|
Verified
Not enough data
8.8
95
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.7
79
|
Verified
Not enough data
8.6
80
|
Verified
Not enough data
8.9
83
|
Verified
Not enough data
Lead Facilitation
9.4
8
Not enough data
8.7
21
Not enough data
9.4
27
Not enough data
9.4
20
Not enough data
Organization
9.4
24
Not enough data
9.4
27
Not enough data
9.1
18
Not enough data
Performance Analysis
8.9
17
Not enough data
9.1
25
Not enough data
Sales Analysis
9.4
13
Not enough data
9.0
18
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.1
225
|
Verified
Not enough data
9.0
228
|
Verified
Not enough data
9.0
228
Not enough data
8.8
173
|
Verified
Not enough data
9.1
219
|
Verified
Not enough data
8.9
19
Not enough data
8.6
11
Not enough data
Repeatability and Reportability
8.9
197
|
Verified
Not enough data
9.1
209
|
Verified
Not enough data
9.1
200
|
Verified
Not enough data
8.7
175
|
Verified
Not enough data
8.2
15
Not enough data
AI and Automation
8.8
20
Not enough data
8.4
17
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
8.2
15
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
8.1
16
7.3
215
8.2
19
7.7
231
6.3
8
7.5
209
8.8
25
|
Verified
7.8
221
Personalization
8.3
17
|
Verified
8.2
258
8.3
17
|
Verified
8.2
245
8.8
23
|
Verified
8.9
274
8.3
18
8.6
246
Administrative
9.2
28
|
Verified
8.1
253
9.1
18
|
Verified
8.2
246
8.8
18
7.8
199
Agentic AI - Email Tracking
Not enough data
7.4
24
Not enough data
7.6
24
Not enough data
7.6
24
Not enough data
7.0
24
Not enough data
6.9
24
Not enough data
6.9
24
Not enough data
7.3
24
Analytics
9.1
175
8.1
167
9.1
169
7.9
143
9.2
171
Feature Not Available
Customizations
9.2
186
8.1
187
9.3
174
8.2
94
9.3
180
8.5
191
8.9
155
7.9
88
9.3
184
8.2
185
Generative AI
Not enough data
7.4
132
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.9
131
Not enough data
9.0
124
Not enough data
9.0
107
Not enough data
8.9
156
Not enough data
8.7
127
Not enough data
Predictive Analytics
8.6
135
Not enough data
8.7
114
Not enough data
8.5
99
Not enough data
8.8
112
Not enough data
Sales Management
8.9
128
Not enough data
8.8
153
Not enough data
8.9
150
Not enough data
9.1
183
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.9
291
Not enough data
8.9
312
Not enough data
9.1
322
Not enough data
9.3
372
Not enough data
Not enough data
Not enough data
Contacts
8.9
333
Not enough data
8.8
309
Not enough data
8.8
308
Not enough data
Insights
8.9
341
Not enough data
8.7
303
Not enough data
8.9
254
Not enough data
9.0
309
Not enough data
8.7
308
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
InsideSales and monday CRM are categorized as Email Tracking and Sales Performance Management
Unique Categories
InsideSales is categorized as Sales Engagement, Outbound Call Tracking, Sales Analytics, Sales Intelligence, and AI Sales Assistant
monday CRM is categorized as CRM
Reviews
Reviewers' Company Size
InsideSales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
16.0%
Marketing and Advertising
12.9%
Telecommunications
6.9%
Financial Services
5.6%
Other
35.8%
Marketing and Advertising
12.5%
Information Technology and Services
7.8%
Construction
4.6%
Computer Software
4.5%
Real Estate
3.7%
Other
66.9%
Discussions
Is Playbooks Salesforce lightning ready?
1 Comment
Official Response from InsideSales
Yes, Playbooks works seamlessly with Salesforce lightning. Read more
Does Playbooks work with the Microsoft Dynamics cloud solution?
1 Comment
Official Response from InsideSales
Yes, Playbooks works with the cloud Microsoft Dynamics CRM. Read more
Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?
1 Comment
MP
Plays are written by users with permission, not by playbooksRead more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
2 Comments
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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