1. [Home](https://www.g2.com/) 2. ... 3. [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) 4. [InsideSales Discussions](https://www.g2.com/products/insidesales/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e37a6c9aefd3a04722952d02b26b8392/insidesales.png "Product Avatar Image") ](/products/insidesales/reviews) [ InsideSales ](/products/insidesales/reviews) (618)4.5/5 Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, and connect to the right buyers. Playbooks goes beyond a traditional sales auto dialer or sequencer. It doesn’t just help your team do more, it helps them do more of the right things. Reps are provided with additional contacts and recommendations of who, when, and how to reach out—making their efforts more effective. Leadership is provided with valuable insight into their remote sales team to see what’s working and what isn’t. Show More * * * ### 69.0 Nps Score Already have InsideSales? ### All InsideSales Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is InsideSales used for? ](/discussions/what-is-insidesales-used-for) What is InsideSales used for? [ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software) [ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ Sales Intelligence Software ](https://www.g2.com/tags/sales-intelligence-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ SAP Store Software ](https://www.g2.com/tags/sap-store-software)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.&title=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Emily M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily M.") EM Loading... [Emily M.](https://www.g2.com/users/6434bd46-6df6-432d-9904-f4fcc909c34c "Emily M.") • over 6 years ago Business Development Representative at Groupon Business Development Representative at Groupon More Options - [ # Do you think Playbooks will integrate more "Plays" into the system by the end of 2020? ](/discussions/26128-do-you-think-playbooks-will-integrate-more-plays-into-the-system-by-the-end-of-2020) ? [ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.&title=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 8 years ago Posted by InsideSales Posted by InsideSales More Options - [ # Does Playbooks work with the Microsoft Dynamics cloud solution? ](/discussions/work-with-miscrosoft-dynamics) Work with Miscrosoft Dynamics [ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.&title=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 8 years ago Posted by InsideSales Posted by InsideSales More Options - [ # Is Playbooks Salesforce lightning ready? ](/discussions/salesforce-lightning-capable-f9f5a24d-500f-4b05-8b22-2ef70a1f8b83) Salesforce Lightning Capable [ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software) [ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.&title=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=InsideSales+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=InsideSales+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%0aAsk+InsideSales+questions+and+get+answers+from+expert+users+in+our+InsideSales+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/insidesales/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/0bd749868ac601b505217ac3021a37cd/insidesales.svg "Product Avatar Image") ### Have you used InsideSales before? Answer a few questions to help the InsideSales community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Finsidesales%2Fdiscuss%3Fsmall_ask%3Dinsidesales) No ## Top Contributors in InsideSales 1 ![Ryan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan B.") RB Loading... ### [Ryan B.](https://www.g2.com/users/c910246a-d36e-4972-b1df-10c68f1c0a23 "Ryan B.") Manager Demand Generation and Marketing Operations 2 pts 2 ![Matthew P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew P.") MP Loading... ### [Matthew P.](https://www.g2.com/users/103552df-0d97-4fff-9a77-42ac076e1af7 "Matthew P.") 1 pt