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Compare Incident IQ and LogMeIn Central 
Featured Products
At a Glance
Market Segments
Mid-Market (51.2% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Incident IQ
Star Rating
(218)4.6 out of 5
Market Segments
Mid-Market (51.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQLogMeIn Central
Star Rating
(211)4.2 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LogMeIn CentralIncident IQ vs LogMeIn Central
When assessing the two solutions, reviewers found Incident IQ easier to use and do business with overall. However, reviewers preferred the ease of administration with LogMeIn Central. Reviewers determined that both products are equally easy to set up.
- Reviewers felt that Incident IQ meets the needs of their business better than LogMeIn Central.
- When comparing quality of ongoing product support, reviewers felt that Incident IQ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Incident IQ over LogMeIn Central.
Pricing
Entry-Level Pricing
Incident IQ
No pricing availableLogMeIn Central
No pricing availableFree Trial
Incident IQ
No trial information availableLogMeIn Central
Free Trial is available
Ratings
Meets Requirements
9.0
202
8.9
174
Ease of Use
8.9
204
8.8
174
Ease of Setup
8.9
99
8.9
113
Ease of Admin
9.0
105
9.1
114
Quality of Support
9.1
185
8.0
129
Has the product been a good partner in doing business?
9.4
101
8.4
107
Product Direction (% positive)
9.4
199
6.7
171
Features by Category
Ticket and Case Management
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Not enough data
Generative AI
7.8
26
Not enough data
7.8
26
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.7
25
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
9.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
7.8
19
|
Verified
Not enough data
6.9
18
|
Verified
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.3
28
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.2
95
7.8
13
8.7
72
7.2
10
8.6
65
Not enough data
8.5
77
6.0
5
8.7
74
6.8
10
Generative AI
8.1
26
Not enough data
8.1
26
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
89
8.4
18
8.7
74
7.7
14
8.4
55
7.3
10
8.9
87
7.6
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Incident Management
9.0
119
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Not enough data
Reporting
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Not enough data
Access & Usability
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
6.7
5
Not enough data
8.0
5
Not enough data
9.7
6
Not enough data
8.0
5
Platform
Not enough data
8.6
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.7
6
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Incident IQ and LogMeIn Central are categorized as IT Asset Management
Unique Categories
LogMeIn Central is categorized as Remote Monitoring & Management (RMM), Patch Management, Endpoint Management, Antivirus, and Remote Desktop
Reviews
Reviewers' Company Size
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
38.6%
Information Technology and Services
22.8%
Education Management
21.4%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Information Technology and Services
20.4%
Computer Software
7.5%
Hospital & Health Care
4.0%
Financial Services
4.0%
Retail
3.0%
Other
61.2%
Alternatives
Discussions
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
Best way to contact support?
1 Comment
MH
Have you tried their customer service number? 866-478-1805Read more
LogMeIn Central has no more discussions with answers
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