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At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IFS Cloud
Star Rating
(269)4.0 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IFS CloudServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IFS excels in its Chart of Accounts feature, receiving a score of 9.8, which reviewers mention provides comprehensive flexibility for financial reporting. In contrast, ServiceTitan's score of 8.3 indicates it may not offer the same level of detail and customization.
- Reviewers mention that ServiceTitan shines in Field Service Dispatch, scoring 8.8, which users say enhances operational efficiency and improves customer satisfaction. IFS, with a score of 8.1, is seen as slightly less effective in this area.
- G2 users highlight that IFS's Payment Batches feature scores 8.0, allowing for streamlined payment processing, while ServiceTitan's score of 9.3 indicates a superior experience, with users reporting faster and more reliable payment handling.
- Users on G2 report that ServiceTitan's Client Notifications feature, scoring 8.5, is particularly effective in keeping customers informed, whereas IFS's score of 7.4 suggests it may not provide the same level of communication efficiency.
- Reviewers mention that IFS's Quality of Support is rated at 6.4, which users say can be lacking in responsiveness. In contrast, ServiceTitan's score of 7.7 indicates a more reliable support experience, with users appreciating quicker resolutions to their issues.
- Users say that IFS's Ease of Use score of 7.6 reflects a steeper learning curve compared to ServiceTitan's 8.5, which reviewers mention makes it more user-friendly and accessible for new users.
Pricing
Entry-Level Pricing
IFS Cloud
No pricing availableServiceTitan
No pricing availableFree Trial
IFS Cloud
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.1
220
8.8
281
Ease of Use
7.6
221
8.5
285
Ease of Setup
6.6
153
6.9
213
Ease of Admin
7.4
151
8.1
192
Quality of Support
6.4
214
7.8
276
Has the product been a good partner in doing business?
7.3
151
8.7
193
Product Direction (% positive)
8.1
214
9.1
276
Features by Category
Accounting
8.4
31
Not enough data
8.0
26
Not enough data
7.9
26
Not enough data
8.2
27
Not enough data
7.8
25
Not enough data
8.2
25
Not enough data
7.9
29
Not enough data
8.2
25
Not enough data
8.1
24
Not enough data
7.9
26
Not enough data
Inventory & Warehouse
8.9
31
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
30
Not enough data
8.1
27
Not enough data
7.9
23
Not enough data
8.5
24
Not enough data
8.1
16
Not enough data
Purchasing
8.3
32
Not enough data
8.8
31
Not enough data
7.9
26
Not enough data
8.4
31
Not enough data
Sales & Marketing
8.5
27
Not enough data
8.3
21
Not enough data
8.6
29
Not enough data
7.8
28
Not enough data
8.3
25
Not enough data
7.8
24
Not enough data
Manufacturing
8.1
28
Not enough data
7.4
24
Not enough data
7.6
23
Not enough data
8.2
28
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
7.7
21
Not enough data
8.4
22
Not enough data
Quality Management
8.1
24
Not enough data
7.7
25
Not enough data
7.1
21
Not enough data
7.5
24
Not enough data
7.7
20
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
Distribution
8.5
28
Not enough data
8.5
23
Not enough data
7.5
25
Not enough data
8.6
27
Not enough data
8.3
25
Not enough data
HR
8.2
13
Not enough data
7.8
20
Not enough data
7.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Process ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
9.8
8
Not enough data
7.2
6
Not enough data
8.6
6
Not enough data
8.1
9
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
9.3
5
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
7.6
7
Not enough data
Inventory & Warehouse
8.3
12
Not enough data
8.6
12
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
Purchasing
8.0
9
Not enough data
8.3
11
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Sales & Marketing
8.3
11
Not enough data
7.9
8
Not enough data
8.0
10
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.3
10
Not enough data
Discrete Manufacturing
8.0
9
Not enough data
7.2
6
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.2
10
Not enough data
Process Manufacturing
7.2
6
Not enough data
7.1
8
Not enough data
7.2
6
Not enough data
ETO Manufacturing
7.7
8
Not enough data
7.5
6
Not enough data
7.0
5
Not enough data
Quality Management
8.3
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.8
8
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
7.5
6
Not enough data
Distribution
8.3
9
Not enough data
8.1
9
Not enough data
8.7
10
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
7.8
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mixed Mode ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
8.3
23
Not enough data
6.9
16
Not enough data
6.8
16
Not enough data
7.8
22
Not enough data
7.5
19
Not enough data
7.2
21
Not enough data
7.6
18
Not enough data
7.6
20
Not enough data
7.6
17
Not enough data
7.5
17
Not enough data
Inventory & Warehouse
8.0
22
Not enough data
7.6
21
Not enough data
7.7
21
Not enough data
7.4
18
Not enough data
6.8
18
Not enough data
Purchasing
7.6
19
Not enough data
8.3
20
Not enough data
8.0
20
Not enough data
8.1
20
Not enough data
Sales & Marketing
7.6
19
Not enough data
7.4
14
Not enough data
8.1
18
Not enough data
8.0
17
Not enough data
7.8
19
Not enough data
7.4
17
Not enough data
Manufacturing
8.0
20
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
7.9
19
Not enough data
7.2
15
Not enough data
7.6
18
Not enough data
Quality Management
7.5
16
Not enough data
7.4
16
Not enough data
6.4
15
Not enough data
7.5
16
Not enough data
Distribution
8.1
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
HR
6.3
10
Not enough data
7.4
12
Not enough data
7.3
11
Not enough data
Generative AI
4.3
5
Not enough data
4.7
5
Not enough data
Agentic AI - Discrete ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory & Warehouse
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Purchasing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Manufacturing
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ETO ERP
Not enough data
Not enough data
Accounting
6.9
48
Not enough data
6.8
48
Not enough data
6.8
52
Not enough data
7.1
59
Not enough data
6.5
36
Not enough data
7.6
65
Not enough data
7.5
68
Not enough data
7.5
61
Not enough data
7.3
53
Not enough data
7.1
53
Not enough data
7.5
74
Not enough data
7.0
50
Not enough data
7.5
53
Not enough data
7.2
46
Not enough data
7.7
50
Not enough data
7.7
57
Not enough data
7.5
53
Not enough data
7.4
64
Not enough data
Back Office
7.3
55
Not enough data
7.7
48
Not enough data
6.9
27
Not enough data
7.1
44
Not enough data
7.5
53
Not enough data
7.4
31
Not enough data
6.5
26
Not enough data
8.2
72
Not enough data
8.2
66
Not enough data
7.0
37
Not enough data
7.4
46
Not enough data
7.6
41
Not enough data
7.5
44
Not enough data
7.1
29
Not enough data
Front Office
6.9
32
Not enough data
6.1
25
Not enough data
7.2
40
Not enough data
7.6
36
Not enough data
6.8
30
Not enough data
6.8
21
Not enough data
6.8
23
Not enough data
7.4
49
Not enough data
7.4
43
Not enough data
6.6
30
Not enough data
7.1
50
Not enough data
7.1
42
Not enough data
6.6
21
Not enough data
6.4
22
Not enough data
6.8
23
Not enough data
6.8
32
Not enough data
Integration
6.7
34
Not enough data
7.2
63
Not enough data
7.3
59
Not enough data
Logistics
7.6
62
Not enough data
7.1
51
Not enough data
7.3
52
Not enough data
7.4
67
Not enough data
7.5
66
Not enough data
8.0
65
Not enough data
7.4
58
Not enough data
7.3
57
Not enough data
7.8
64
Not enough data
7.8
59
Not enough data
Platform
7.6
65
Not enough data
7.1
48
Not enough data
7.2
56
Not enough data
7.5
61
Not enough data
7.4
68
Not enough data
7.1
56
Not enough data
Production
7.6
61
Not enough data
6.5
41
Not enough data
7.1
49
Not enough data
6.9
48
Not enough data
7.2
45
Not enough data
6.8
37
Not enough data
7.5
57
Not enough data
7.3
50
Not enough data
7.2
39
Not enough data
7.5
53
Not enough data
6.9
35
Not enough data
7.4
49
Not enough data
Reporting & Analytics
7.3
62
Not enough data
7.4
64
Not enough data
7.3
57
Not enough data
Generative AI
6.3
10
Not enough data
6.4
12
Not enough data
Agentic AI - ERP Systems
Not enough data
Not enough data
Asset Definition
8.1
13
Not enough data
7.6
12
Not enough data
7.8
13
Not enough data
7.8
12
Not enough data
Asset Tracking
6.5
13
Not enough data
8.1
13
Not enough data
7.9
14
Not enough data
Inventory
7.8
13
Not enough data
6.7
12
Not enough data
7.1
13
Not enough data
Depreciation
7.4
12
Not enough data
7.8
12
Not enough data
7.2
12
Not enough data
6.5
13
Not enough data
Maintenance
7.8
12
Not enough data
7.5
12
Not enough data
7.5
10
Not enough data
7.7
11
Not enough data
7.8
10
Not enough data
7.9
12
Not enough data
Field Service
8.1
12
Not enough data
8.3
9
Not enough data
7.5
8
Not enough data
Monitoring
7.4
12
Not enough data
8.3
11
Not enough data
7.3
11
Not enough data
Contract & Warranty
7.7
11
Not enough data
7.4
9
Not enough data
6.8
10
Not enough data
Analytics
8.3
15
Not enough data
8.1
15
Not enough data
7.8
12
Not enough data
Integration
9.1
13
Not enough data
6.3
8
Not enough data
8.3
14
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
Not enough data
Logistics and Operations
6.9
7
Not enough data
6.9
6
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.4
9
Not enough data
6.1
9
Not enough data
8.3
7
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
Nonconformance
7.0
19
Not enough data
6.9
19
Not enough data
7.5
17
Not enough data
Quality system
7.5
20
Not enough data
7.2
18
Not enough data
7.3
20
Not enough data
Risk Management
6.6
16
Not enough data
6.4
14
Not enough data
6.7
19
Not enough data
Inspection Management
6.4
18
Not enough data
7.3
19
Not enough data
7.0
18
Not enough data
Compliance
7.0
16
Not enough data
6.9
14
Not enough data
7.0
15
Not enough data
Platform
6.7
22
Not enough data
7.4
24
Not enough data
6.5
16
Not enough data
6.9
24
Not enough data
Services
7.4
23
Not enough data
6.4
25
Not enough data
6.4
24
Not enough data
6.2
21
Not enough data
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
7.5
31
7.4
182
8.1
36
8.9
200
8.2
32
8.4
195
8.0
33
8.4
190
On the Job
7.9
39
8.6
196
7.8
38
7.8
198
7.7
31
7.3
180
7.4
32
8.5
201
7.3
11
8.1
170
After the Job
7.8
44
8.4
200
7.4
38
8.3
198
7.8
32
8.7
198
7.8
25
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Financial Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Human Resources - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Citizen Services - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Management - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Audit - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Data & Analytics - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Government ERP
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IFS Cloud and ServiceTitan are categorized as Field Service Management
Unique Categories
IFS Cloud is categorized as Process ERP, Mixed Mode ERP, Discrete ERP, ETO ERP, Quality Management (QMS), Enterprise Asset Management (EAM), ERP Systems, Aviation MRO, Construction ERP, and Government ERP
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
IFS Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
8.7%
Oil & Energy
8.0%
Information Technology and Services
7.2%
Electrical/Electronic Manufacturing
4.6%
Construction
4.6%
Other
66.9%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
What is IFS FSM?
2 Comments
SN
It’s IFS’s Field Service Module. This is a module developed by IFS to support field agents wherein they can key in requirements/service reports from remote...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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