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Compare Hyland OnBase and Tungsten Capture 
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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseTungsten Capture
Star Rating
(25)4.3 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Tungsten CaptureHyland OnBase vs Tungsten Capture
When assessing the two solutions, reviewers found Tungsten Capture easier to use and set up. Reviewers also felt that Tungsten Capture was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Tungsten Capture meets the needs of their business better than Hyland OnBase.
- When comparing quality of ongoing product support, reviewers felt that Hyland OnBase is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hyland OnBase over Tungsten Capture.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableTungsten Capture
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
Tungsten Capture
No trial information availableRatings
Meets Requirements
8.8
166
8.9
19
Ease of Use
8.3
288
9.0
19
Ease of Setup
7.6
200
8.3
7
Ease of Admin
8.1
90
8.1
7
Quality of Support
8.3
148
7.7
18
Has the product been a good partner in doing business?
8.9
88
9.3
7
Product Direction (% positive)
8.0
160
7.5
19
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
Not enough data
8.8
73
Not enough data
8.5
68
Not enough data
8.8
68
Not enough data
8.2
72
Not enough data
8.4
67
Not enough data
8.4
70
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
91
Not enough data
8.3
74
Not enough data
7.0
41
Not enough data
Workflow
9.1
83
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
79
Not enough data
8.7
58
Not enough data
Platform
8.5
42
Not enough data
8.6
86
Not enough data
8.5
72
Not enough data
8.7
74
Not enough data
8.5
64
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and Tungsten Capture share no categories
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, Enterprise Content Management (ECM), No-Code Development Platforms, and Document Management
Tungsten Capture is categorized as OCR
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tungsten Capture
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Human Resources
27.3%
Information Technology and Services
13.6%
Financial Services
13.6%
Utilities
9.1%
Hospital & Health Care
9.1%
Other
27.3%
Alternatives
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
Tungsten Capture has no discussions with answers
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