# IBM Datacap Reviews **Vendor:** IBM **Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) **Average Rating:** 4.1/5.0 **Total Reviews:** 51 ## About IBM Datacap IBM Datacap, recognized by Harvey Spencer and Associates as the #1 Capture provider in the Worldwide Software Vendor Capture Report, enables enterprises to automate digitization, classification, and extract important structured and unstructured from business documents to reduce or eliminate manual entry and errors, increase efficiency, productivity, and business insights. IBM Datacap supports the next generation of data capture using artificial intelligence to reduce mundane tasks, reducing the need for manual intervention, allowing enterprises to redeploy knowledge workers to higher value projects. Datacap uses natural language processing, text analytics and machine-learning technologies for complex tasks to enable enterprises to significantly accelerate processes, reduce labor costs, deliver meaningful information and improve the responsiveness of customer service. Data security is increased using role based redaction to automatically redact captured documents, based on the role of the requester, blocking out information according to a user's specifications to ensure protection of sensitive data. Datacap provides flexibility for capturing data from documents from a variety of sources with support for multiple-channel capture by processing paper documents, application images and digital files (such as PDF) from scanners, mobile devices, multi-function peripherals and fax. Enterprises have found IBM's Datacap software can reduce labor and paper costs, helping workers to quickly identify insights resulting in faster, more accurate, decision making. ## IBM Datacap Reviews ### 1. Workflow automation **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmad A. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about IBM Datacap?** The ease of workflow automation on manual tasks that user's have to perform, this saves a lot of manual work and corrects mistakes. **What do you dislike about IBM Datacap?** Mostly its fulfilling my current need and i do not see what i dislike in Datacap. **What problems is IBM Datacap solving and how is that benefiting you?** We have a set of audit document that needs to be acrhieved with some important data capturing for future purpose in FileNet. ### 2. Is Good, But It Can Better ! **Rating:** 3.5/5.0 stars **Reviewed by:** Sameera F. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about IBM Datacap?** IBM Datacap is a low-code/no-code (not always) tool for document content capture, and it does what it says. It's easy to use with rule base development tool, which offers a ton of functions to handle OCR/ICR/ AI (with ADP) to extract/identify content from scanned structured and unstructured documents.This product have lot to offer and good extendability. 1 ) Easy to use (rule base , drag and drop , can add new actions if needed by development). 2) Lot of functions to handle data/image identification, image enhancements, validation , integration and etc. 3) Ability to identify data patterns manage errors. 4) Most sutable for enterprise-level projects. **What do you dislike about IBM Datacap?** This product has ancient roots, which in some cases can make things too complex and challenging to manage. 1) Can be hard to setup and learn at first because of less academic support. 2) IBM content navigator client can be more user friendly. 3) Solution migration and user management(SSO) need improvements. 4) Using fingerprints to identify images (Page) needs improvements. 5) Need more clear roadmap for this product. 6) Mobile support need to be updated. 7) Dont over expect on ICR (but better than most of other products) 8) Runtime exception handling /identifying can be improved. **Recommendations to others considering IBM Datacap:** Most suitable for bulk image processing.May need experienced resource at early of the implementation.Most sutable for its OCR/ICR engin.Have APIs and Customization,product extending options. **What problems is IBM Datacap solving and how is that benefiting you?** Work on banking and insurance and finance sector-related projects. Datacap has helped reduce the manual human labor on document indexing , data extraction processes and streamline the process. IBM Datacap is a good product that can be great. ### 3. Document archiving automation **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmad A. | consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2021 **What do you like best about IBM Datacap?** We were able to develop and provide a solution to users in a matter of weeks into production; this helped the users attain insights and confidence in the solution. The components and low-code/no-code environment enable the developers and users to get used to the application and use them efficiently. **What do you dislike about IBM Datacap?** The upgrade takes a significant toll on the effort and time needed; if this process becomes easier, it will help a lot in upgrading to newer version efficiently. Currently, clients are reluctant to upgrade and stick to the version unless a major issue comes up. **What problems is IBM Datacap solving and how is that benefiting you?** We are solving problems to bring emails and documents to FileNet with relevant metadata to be used for audit purposes, and Datacap helps us get the documents and data. We only have to verify the extracted data and submit it. As one can see, there is no need to handle the document or push it; just a verification step to verify data is needed, and the rest of all stages are automated. ### 4. Intelligent Capturing **Rating:** 4.5/5.0 stars **Reviewed by:** Asman A. | Senior Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about IBM Datacap?** The ease of automation and low code / no-code environment can deliver efficient solutions in less time. **What do you dislike about IBM Datacap?** I am a bit hesitant about the solution movement to the cloud when all industry is slowly moving and want their solution to be cloud-native, **What problems is IBM Datacap solving and how is that benefiting you?** I am solving solutions like archiving of essential loans, trade documents that are scanned or emailed and are critical to be captured with data, and Datacap automates and makes this job a lot easier for users to just overview the details and submit without doing a lot of manual work, which saves time efforts which also saves a lot of cost. ### 5. Excellent OCR Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lester N. | Product Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about IBM Datacap?** Server capabilities, tons of settings you can tweak that can accommodate almost all types of handwriting and fonts. **What do you dislike about IBM Datacap?** I don't have anything to dislike. I fully recommend it to companies who need to digitize their documents. **Recommendations to others considering IBM Datacap:** The most common mistake for a non-technical person is to assume that there is an "all-in-one" setting that can read different sizes of papers and different variants of forms. The papers must be identical and the writings should not be smudged. **What problems is IBM Datacap solving and how is that benefiting you?** The most common business problem is the danger of losing all those physical paper especially because of floods and fire. With IBM Datacap, all the documents will be properly stored as well as the information therein through scanning. ### 6. IBM Datacap soo simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Raghu M. | Datacap Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about IBM Datacap?** User experiences and easy developments using rule based engine. Beginners can learn quickly and design complex applications. OCR and other engine works accurately **What do you dislike about IBM Datacap?** Support from IBM is very poor and cost of handling and licensing is more. Industry oo capture capabilities are growing faster then the IBM Datacap is growth in the advanced capabilities. **What problems is IBM Datacap solving and how is that benefiting you?** Datacap helps to streamline the document process. It helps to connect the all the user and there documents from mail rooms, storages and it's digitalize the document for easy retrieval. Datacap help to convert the unstructured data tor structured Data. ### 7. Developed different applications to automate account opening process using Datacap ICR recognition **Rating:** 3.5/5.0 stars **Reviewed by:** Osama A. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2021 **What do you like best about IBM Datacap?** Its UI/UX for marking area for OCR/ICR/pattern matching. **What do you dislike about IBM Datacap?** The engine doesn't provide efficient ways to enhance the captured image as per the requirement. Needs a little more attention for image enhancement ruleset **Recommendations to others considering IBM Datacap:** When implementing a solution that needs OCR/ICR recognition with proper document handling and management, you must consider IBM Datacap. IBM Datacap is efficient and much better than any other custom-made solutions utilizing open-source libraries like OpenCV, etc. **What problems is IBM Datacap solving and how is that benefiting you?** I am using IBM Datacap to make paperless systems in different organizations. Automation of manual processes, minimizing human intervention is a significant benefit. ### 8. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** pritam b. | System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about IBM Datacap?** Datacap is very popular ECM tool , easy to use , very interesting and easy to understand.IBM Datacap is very user-friendly application . All component are easy to understand **What do you dislike about IBM Datacap?** There is no such point or dislike about datacap because till the date i didn't faced any issues in datacap studio ,datacap components. Need to improve in just action part **What problems is IBM Datacap solving and how is that benefiting you?** IBM datacap is very helpful for extracting useful and structured context from different document.datacap is very useful for industry's like banking, petroleum etc. ### 9. Best ocr solution technology for Imaging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about IBM Datacap?** It is one of the popular imaging platform and it supports icr, ocr, omr recognition. we can integrate datacap with some other externals systems. Easy to integrate with new technologies aws textract, google vision. **What do you dislike about IBM Datacap?** in older version it will not support if better ui designing. Now with integration of datacap with ICN it works better. Watson and new technologies are integrating and we can deploy it to Azure in latest versions **Recommendations to others considering IBM Datacap:** it's one of the best product in Imaging. **What problems is IBM Datacap solving and how is that benefiting you?** It's one of the best ocr tool to extract data from hand written, machine print and check boxes. Easily integrate with FileNet repositories for storing of documents. It benefits many customers including Health care, banking, finance, invoices. ### 10. Datacap is one of the best capturing solutions in the market **Rating:** 3.5/5.0 stars **Reviewed by:** Bishoy B. | ECM Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about IBM Datacap?** Capabilities, integration-ready, scalability of Datacap empowers the organization document processing and capturing especially for the auto-injection processes **What do you dislike about IBM Datacap?** Datacap modern ICN UI needs to be more user-friendly and support customization in a better way. Also process design is very complicated and limiting compared to Kofax and Captiva **What problems is IBM Datacap solving and how is that benefiting you?** We implement mass-capturing requirements to our customers. Datacap helped our customers to reduce man-power needed and end-users satisfaction by 60+% with very high accuracy rates ### 11. Datacap Review - Good Product **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2021 **What do you like best about IBM Datacap?** ICR / OCR / OMR capabilities are best, and it gives different options to developers/designers to design the application in line with customer expectations. **What do you dislike about IBM Datacap?** The strong expectation is to enable the product with more AI capabilities to automate 80% forms/templates to allow Designers to add new forms/templates. **What problems is IBM Datacap solving and how is that benefiting you?** We are automating the standard forms with high accuracy of OCR to initiate ECM / BPM processes to have a quick TAT for customers. ### 12. Best OCR Software with NLP insight edition, document management with multiple 3rd party DMS **Rating:** 4.5/5.0 stars **Reviewed by:** Arpit M. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Datacap?** Best in DataCap is Intelligent OCR solution, trained himself and generate perfect output. **What do you dislike about IBM Datacap?** Sometime Handwritten accuracy was not good. Need to work on ICR **What problems is IBM Datacap solving and how is that benefiting you?** All Banking documents and insurance Docs solving with datacap. Time management repeatedly task minimize. Good accuracy ### 13. IBM datacap abilities **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2021 **What do you like best about IBM Datacap?** IBM Datacap has the ability to perform Ocr recognition on documents with either keyword based or zone based extraction of contents which is uses full in many areas of Digitisation. **What do you dislike about IBM Datacap?** IBM Datacap is a legacy product which makes it difficult to adapt to latest cloud journeys. The traditional installation methods and windows based application makes it more difficult for maintaining the application. **What problems is IBM Datacap solving and how is that benefiting you?** We have solved many product level issues by working along side with IBM and we have helped them in developing their local TM model. it can also be used along with navigator application to make it suitable for scanning process ### 14. Creating datacap applications using Learning template, **Rating:** 4.5/5.0 stars **Reviewed by:** Jerome L. | System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about IBM Datacap?** I can customize job based on the requirements of the client, can do bulk upload, and can customize the verify page in visual studio. **What do you dislike about IBM Datacap?** The documentation is very limited, thats why i cant maximize the other features. **What problems is IBM Datacap solving and how is that benefiting you?** How to scan using ISIScan driver. ### 15. Good software to capture and process the documents **Rating:** 5.0/5.0 stars **Reviewed by:** MANAF . | ECM Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about IBM Datacap?** Good OCR Capabilities Can customize the software like adding additional actions Exporting documents/data into multiple ECMs platforms Gathering documents from different sources **What do you dislike about IBM Datacap?** Barcode reading issues slowness of the procesing documents **Recommendations to others considering IBM Datacap:** Use and Get benefits **What problems is IBM Datacap solving and how is that benefiting you?** Solving Customers issues to handling documents.once implement Datacap they will have easy handling process of the documents ### 16. Review of Datacap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about IBM Datacap?** It helps in extracting data from the structured and unstructured documents. For unstructured documents, it will keep learning and will make it more intelligent. **What do you dislike about IBM Datacap?** The recognition engine is not very good. Identifying based on the fingerprints needs more improvment. If user is scanning at 200 DPi and fingerprints are created at 300 DPI it should be able to recognise **What problems is IBM Datacap solving and how is that benefiting you?** It has made the process more systematic. Manual work is less now and application using Datacap can be made such way to remove dependency on manual work. ### 17. Workflow automation and capturing **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit S. | Developer at LTI, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about IBM Datacap?** The simple design workflow and the effectiveness of capturing for business. **What do you dislike about IBM Datacap?** The capability to link with free source solutions. **What problems is IBM Datacap solving and how is that benefiting you?** The automation workflow and capturing problems which has helped to decrease the manual efforts and decrease mistakes. ### 18. IBM Datacap has all features need for document processing **Rating:** 5.0/5.0 stars **Reviewed by:** Vinaykumar R. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about IBM Datacap?** OCR/ICR are best. Classifications. Rules runner. Connectivity all are best features **What do you dislike about IBM Datacap?** Sometimes batch barcodes not read properly **What problems is IBM Datacap solving and how is that benefiting you?** We are moving from old exciting scanning solution to datacap. We are using all the features of Datacap to make document scan process streamlined ### 19. Market Leader in OCR with Insight Edition **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about IBM Datacap?** End User Experience is Good. Good OCR and ICR engine. **What do you dislike about IBM Datacap?** Ability to extract Hand written data is less accurate sometimes. Becomes slow while processing/rendering bulk documents **Recommendations to others considering IBM Datacap:** Highly Recommended **What problems is IBM Datacap solving and how is that benefiting you?** Document Management is handy with good Accuracy. Customization as per requirement. ### 20. Datacap Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2021 **What do you like best about IBM Datacap?** Datacap Experience is very nice, tool provide many useful features related to OCR. The way tool learn hand written words is awesome. **What do you dislike about IBM Datacap?** Only the thing i would like to give suggestions on is UI. UI needs to be improved little bit so it can be used easily. **What problems is IBM Datacap solving and how is that benefiting you?** OCR - we hVe designs a solution to read text from images amd created pdf so that text can be read, copied easily for legal and financial matters. ### 21. Market Leader in OCR and ICR engine with insight Edition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about IBM Datacap?** End-user experience is good. ICR and OCR engines provide outstanding capabilities to end-users. **What do you dislike about IBM Datacap?** Hand-written accuracy is more minor. Slow when rendering bulk documents. **Recommendations to others considering IBM Datacap:** Highly recommended. **What problems is IBM Datacap solving and how is that benefiting you?** Customization as per requirement. Accuracy in Document management. ### 22. A complete solution **Rating:** 4.0/5.0 stars **Reviewed by:** Vaibhav K. | Project Manager Scrum Master, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about IBM Datacap?** Datacap has capacity to extend to fulfill the needs aa and when required **What do you dislike about IBM Datacap?** Online information resources are not available easily. **What problems is IBM Datacap solving and how is that benefiting you?** Provides rapid development and capabilities to add functionality as required ### 23. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Ankur P. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about IBM Datacap?** GOOD IBM PRODUCT and for better for scanning enterprises. **What do you dislike about IBM Datacap?** Limited resources and less trainings and less admin opportunities. **What problems is IBM Datacap solving and how is that benefiting you?** Admin experience. ### 24. Datacap - Next Level **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about IBM Datacap?** Dataentry automation easing the process automation Top level OCR technology **What do you dislike about IBM Datacap?** Needs autolearning ability, should let us modify Fingerprint template on runtime. **Recommendations to others considering IBM Datacap:** With good developers and incredible clients, Datacap is an excellent automation tool. **What problems is IBM Datacap solving and how is that benefiting you?** Data entry Automation and document processing, Data analysis Yes, we can reduce lots of FTE's in delivery ### 25. IBM DataCap for Business Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about IBM Datacap?** Best used for classification and extraction of data from documents **What do you dislike about IBM Datacap?** Nothing to dislike. Good overall features. **What problems is IBM Datacap solving and how is that benefiting you?** Processing of information from unstructured documents ### 26. CH Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about IBM Datacap?** Usability, ease of access for those who may not have extensive computer knowledge **What do you dislike about IBM Datacap?** Margin adjustments, sometimes I cannot seem to make things fit **What problems is IBM Datacap solving and how is that benefiting you?** I no longer use datacap daily, but it definitely was an ease of business previous ### 27. I am working on this application for almost more than 10 years. Really comfortable working. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2021 **What do you like best about IBM Datacap?** Early configuration. Less custom actions required.UI. **What do you dislike about IBM Datacap?** Take weeks or months for some new enhancement. Not enough innovative Ideas to improve application. **What problems is IBM Datacap solving and how is that benefiting you?** Working for a financial organization. It's helping their process and making it easier ### 28. IBM Datacap - industry leading ocr solution **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about IBM Datacap?** The user friendly interface and human review feedback capability. **What do you dislike about IBM Datacap?** The ability to read handwritten information **Recommendations to others considering IBM Datacap:** Good solution for straight forward templated problem statements **What problems is IBM Datacap solving and how is that benefiting you?** Trade capture solutions for retail and institutional investors ### 29. Datacap **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about IBM Datacap?** OCR accuracy Resolution Easy Integration for archiving Easy to use by end users Administration feature easy and direct Controls for process available **What do you dislike about IBM Datacap?** Hard to investigate issues For desktop applications complex installation **Recommendations to others considering IBM Datacap:** Do not use desktop datacap **What problems is IBM Datacap solving and how is that benefiting you?** Archiving Matching documents automatically ### 30. Awesome experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about IBM Datacap?** Automatic processing with precision, and accuracy **What do you dislike about IBM Datacap?** Deployments are time taking and needs prior experience for development **What problems is IBM Datacap solving and how is that benefiting you?** Hard copy scanning ### 31. A powerful and complex OCR tool **Rating:** 4.0/5.0 stars **Reviewed by:** Ben W. | Automation Developer (RPA and OCR Datacap), Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2019 **What do you like best about IBM Datacap?** Functionally Datacap has everything you could possibly need. A strong OCR engine and multiple functions as well as customisable rules. **What do you dislike about IBM Datacap?** The software is, dated, to put it politely. There is little online support and there are quirks which you can only really find out through trial and error. Something's just don't work as they should, but there are tricks to get them to work. **What problems is IBM Datacap solving and how is that benefiting you?** We use Datacap in order to analyse incoming post and email and to get some information out of the items in order to pass on to our RPA systems to carry out preliminary work for handlers. This saves a great deal of time and effort ton their part leaving them more important and time sensitive tasks. ### 32. Sales Consultant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2019 **What do you like best about IBM Datacap?** The system is very easy to use and has support on the backend from the company to help install the system to work with your ERP system and it also can handle paper scanning and EDI in process from the frontend to the backend. The company was very helpful and providing support to the sales team prospect in helping us sell the solution. **What do you dislike about IBM Datacap?** there wasn't anything that I didn't like. Company was very solid and easy to work with. **Recommendations to others considering IBM Datacap:** They should take a look at DATACAP it an also take unstructed documents and **What problems is IBM Datacap solving and how is that benefiting you?** We were doing backend solutions for Banks and Manufacturing from ERP and Database from receipts and PO'S automating and producing e-slips and sending them out to their business customers. We where taking documents and scanning them in and capturing certain information and processing it from the front to the backend. Working with Distribution, manufacturing and Banking and Healthcare process and insurance companies. ### 33. Utilizing Datacap for Data Capture **Rating:** 4.0/5.0 stars **Reviewed by:** Jameson N. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2019 **What do you like best about IBM Datacap?** I like the versatility of the product, the ability to configure complex applications in data capture. **What do you dislike about IBM Datacap?** The tedious process to setup applications can be somewhat cumbersome. Also, debugging the application or troubleshooting can cause headaches if you are not familiar with the product. **Recommendations to others considering IBM Datacap:** If you have or are looking for someone to represent Datacap for your company, make sure don't skimp on experience. They will be acting as the face of your company this product can make or break you. **What problems is IBM Datacap solving and how is that benefiting you?** Automating data capture is huge. It saves on money, time and incorrect data entry that can cost companies lost of money in the long run to correct. ### 34. Datacap - good not great **Rating:** 3.5/5.0 stars **Reviewed by:** Jamie D. | Sr. IBM FileNet Technical Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** Integration with IBM Content Navigator is a major plus. **What do you dislike about IBM Datacap?** Complexity of ruleset/wfl development, the solution promotion process leaves a lot of room for mistakes (heavily file system dependent) **Recommendations to others considering IBM Datacap:** Wait a bit (to see if IBM is still investing in enhancing) and vet other products to see if they can be stood up with more ootb functionality to suit most of the basic capture needs. **What problems is IBM Datacap solving and how is that benefiting you?** auto classification and data extraction, export to repo (IBM FileNet). Unified UI (Nav) made life better. But DC app development needs attention. ### 35. Best data extraction tool I have ever used. **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2018 **What do you like best about IBM Datacap?** Datacap makes extracting important information from business documents extremely easy and intuitive. Its unique design allows it to automatically identify the necessary content from documents so you no longer have to go through manually with a highlighter looking for the information that you need. This is a big time saver. **What do you dislike about IBM Datacap?** I have no complaints about this software. It does exactly what it was designed for. **Recommendations to others considering IBM Datacap:** If you are sick and tired of the old ways of reviewing business documents for important data extraction, then you need to take a look into what IBM is doing with this tool. Very easy to use, and the time saving ability with save your company on labor and paper costs! **What problems is IBM Datacap solving and how is that benefiting you?** Collecting important data from old or outdated documents and digitizing the necessary information. Doing this extremely fast and efficiently makes this a big time money saver. ### 36. Beginning to integrate Datacap in business process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Datacap?** Being able to extract data from all content and creating searchable pdfs has been a game changer for our business processes. We are able to populate other systems, kicking off other business processes while then utilizing the searchable pdfs in the future for end users to quickly search for text within the documents. **What do you dislike about IBM Datacap?** There isnt much that we dislike at this time. The biggest hurdle has been to change your mindset on how to put the actions together to create the application. **What problems is IBM Datacap solving and how is that benefiting you?** We are able to extract data from documents for analytics ### 37. DataCap Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Jean S. | Lecturer at the Engineering School and Faculty of Economics, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about IBM Datacap?** Nice Bar code detection and other features. **What do you dislike about IBM Datacap?** Implementation times are not fast especially when integrating with Content Manager. Creating customized flow are not always straight forward. Support from IBM could be better and faster. **Recommendations to others considering IBM Datacap:** good product **What problems is IBM Datacap solving and how is that benefiting you?** Preparing the digitization of the bank by scanning the different customer files and other documents ### 38. Automation Smart Business Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Datacap?** Ease of upgrading from version to version and the development environment has great debugging tools to use to quickly and articulatly get to the end result quickly. The product has emense logging of the processes as well **What do you dislike about IBM Datacap?** On occasion the emense logging is still just not enough detail to find the rout cause but thankfully that's not an every day or every month thing to deal with. **What problems is IBM Datacap solving and how is that benefiting you?** OCR our incomming documents to allow use to make decisions from the keqywords found in those emails. ### 39. IBM Datacap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2018 **What do you like best about IBM Datacap?** We love how this works with all our systems. We have had the best experience with this product, based on comparisons with other similar brands. We feel that this option gives us more for the money than other similar products, and also better results and our users really prefer it! **What do you dislike about IBM Datacap?** We do not dislike anything about this program. We have enjoyed it and use it business wide. NO other options have given us the results that IBM datacap has given us. We do not have any suggestions to make it better, and I highly reccomend it. **Recommendations to others considering IBM Datacap:** I highly reccomend IBM Datacap, don't be afraid to try it. I highly reccomend this to my peers in business and regularly to colleagues in other types of businesses. IT is a wonderful addition to our programs. I reccomend this for a variety of businesses, and no matter what you do Ibm Datacap can and will benefit your business in a huge way! **What problems is IBM Datacap solving and how is that benefiting you?** We actually have not had a problem with datacap and the benefits outweigh any negatives. We have realized that it is precise, concise, easy to use and has saved our business substantial amounts of time and money as well. It is simple to use, and the capabilities are simply wonderful. ### 40. Datacap is Ideal Scanning Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Praveen K. | Filenet Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about IBM Datacap?** Scanning mechanism and ease of use provided out of the box **What do you dislike about IBM Datacap?** Slow pace of batch commits might sometimes cause trouble **What problems is IBM Datacap solving and how is that benefiting you?** Scanning of all business related documents and thereby adding them to specific document class. ### 41. Incredibly versatile and configurable **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Datacap?** Fingerprinting for Optical Character REcognition and Data Extraction **What do you dislike about IBM Datacap?** Because of its versatility, it takes some time to ramp up to be able to use it appropriately **Recommendations to others considering IBM Datacap:** IBM is working on a large number of offerings around Datacap. Including Cloud offerings, and integrations directly into various components (i.e. FileNet, and Content Analytics). **What problems is IBM Datacap solving and how is that benefiting you?** Enhance speed of processing of invoices. We were able to increase the speed by using OCR recognition. ### 42. IBM Datacap 9.1 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Prathap B. | Solution Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** Able to scan documents in datacap 9.1 and upload them to FileNet with minimal steps **What do you dislike about IBM Datacap?** Datacap Navigator is not stable. Login case Sensitivity. Timeouts with wtm **What problems is IBM Datacap solving and how is that benefiting you?** Document scanning, Document classification ### 43. Industry leader **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** Versatality and agility of the product, Ability to easily adopt to csutom requirements. **What do you dislike about IBM Datacap?** Complexity of the product and difficulty to implement make it hard to use for the first time. **Recommendations to others considering IBM Datacap:** If you need the most versatile tool available then Datacap is for you. **What problems is IBM Datacap solving and how is that benefiting you?** Image processing automation is a key component of any ECM infrastructure. Automating image processing helps companies leverage new technology and optimize internal processes ### 44. Implementation/Tech lead **Rating:** 3.5/5.0 stars **Reviewed by:** Kiran S. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** Implementation team. Development and analysis of new features of the product **What do you dislike about IBM Datacap?** Datacap studio. Looking for easier way to configure rules and other options. **What problems is IBM Datacap solving and how is that benefiting you?** OCR and forms recognition ### 45. Datacap, the means of stopping manual data entry **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Datacap?** Versatility, get data from physical paper, email and fax **What do you dislike about IBM Datacap?** Cost, but everyone dislikes costs, it is the roi you need to look at. **Recommendations to others considering IBM Datacap:** Study the capture market, do an ROI and it will prove the value of Datacap **What problems is IBM Datacap solving and how is that benefiting you?** Invoice entry into ERP's, more accurate date entry, time savings and having experts spend their time on importnat tasks instead of data entry ### 46. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Venkata V. | Tech Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** The way the document metadata is captured **What do you dislike about IBM Datacap?** SPeed of the application is slow and could be better **What problems is IBM Datacap solving and how is that benefiting you?** Scanning of documents. Ease of use ### 47. Datacap Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** Datacap integrates easily with other IBM products and gives our business clients the flexibility to connect to our in-house application and repositories. **What do you dislike about IBM Datacap?** Datacap can be complex and difficult to adopt for developers **Recommendations to others considering IBM Datacap:** Utilize Content Manager as a replacement for Fast Docs **What problems is IBM Datacap solving and how is that benefiting you?** Gathering information for Forms and integrating indexed data with other Filenet products ### 48. Key aspect of your digital business automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about IBM Datacap?** FLexibility of the product to configure multiple rules **What do you dislike about IBM Datacap?** Tooling needs to be simpler. Today lot of different tools for the developer means it becomes a cumbersome stack to manage **Recommendations to others considering IBM Datacap:** Nothing in particular. It needs to be looked at in conjunction with SmartPages **What problems is IBM Datacap solving and how is that benefiting you?** Invoice Processing at scale Employee efficiency in claims processing ### 49. The power of versatility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Datacap?** Certainly the rules based engine and rules. **What do you dislike about IBM Datacap?** Quality Control is lacking. I would like to see more work on the core capabilities of the product rather than new bells and whistles. **Recommendations to others considering IBM Datacap:** Evaluate on the power. **What problems is IBM Datacap solving and how is that benefiting you?** Invoices, Taxes, Contracts ### 50. bad expereince **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2019 **What do you like best about IBM Datacap?** really nothing I like it. maybe just because it is an IBM product **What do you dislike about IBM Datacap?** It is so veavy application ,hang all the time. After we unistalled it, the system work fine and stable **What problems is IBM Datacap solving and how is that benefiting you?** Archiving civil files - [View IBM Datacap pricing details and edition comparison](https://www.g2.com/products/ibm-datacap/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+18%3A44%3A57+-0500&secure%5Bsession_id%5D=cb048277-c019-4723-bf38-e256a366cb95&secure%5Btoken%5D=a48f6da8e06235c9803c801f77e4e89f57b5085fda90aa3441e8adaf9f5a67c3&format=llm_user) ## IBM Datacap Features **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Data Capture** - Multi-format Support - OCR Capabilities **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Data Extraction** - Entity Recognition - Text Classification **Data Validation** - Accuracy Checking **Agentic AI - OCR** - Autonomous Task Execution **Workflow Automation** - Batch Processing - Process Integration **Document Management** - Search Functionality - Version Control **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption ## Top IBM Datacap Alternatives - [Amazon Textract](https://www.g2.com/products/amazon-textract/reviews) - 4.3/5.0 (26 reviews) - [Hyperscience](https://www.g2.com/products/hyperscience/reviews) - 4.6/5.0 (54 reviews) - [Tungsten Capture](https://www.g2.com/products/tungsten-capture/reviews) - 4.3/5.0 (23 reviews)