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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Small-Business (62.5% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Free 1000 sessions
Hotjar
Star Rating
(326)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansLiveSession
Star Rating
(27)4.6 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 sessions
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in its Heat Maps feature, with a rating of 9.3, allowing for detailed visual insights into user interactions. In contrast, LiveSession's heat mapping capabilities are less emphasized, leading to a lower overall user satisfaction in this area.
- Reviewers mention that LiveSession shines in Session Replay functionality, scoring 9.3, which provides a seamless experience for analyzing user behavior. Hotjar's session replay feature, while effective, does not receive the same level of acclaim, with a score of 9.0.
- G2 users highlight that LiveSession offers superior Quality of Support, achieving a score of 9.5, which is significantly higher than Hotjar's 8.5. This difference suggests that users may find more responsive and helpful customer service with LiveSession.
- Users on G2 report that Hotjar | by Contentsquare has a more robust Survey Management system, particularly with its Survey Builder rated at 9.3, compared to LiveSession's lower rating in this area. This indicates that Hotjar may provide more flexibility and options for creating surveys.
- Reviewers mention that LiveSession's Real-Time Monitoring feature, rated at 9.1, is particularly effective for immediate insights, while Hotjar's similar functionality is rated slightly lower, suggesting that LiveSession may be better suited for users needing instant feedback.
- Users say that Hotjar | by Contentsquare's Custom Reports and Dashboards feature, rated at 9.4, allows for extensive customization, which is a significant advantage for users looking to tailor their analytics. LiveSession, while offering reporting capabilities, does not match this level of customization.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
LiveSession
Free
Free
1000 sessions
- Session Replays
- Clickmaps & Heatmaps
- Filters
Free Trial
Hotjar
Free Trial is available
LiveSession
Free Trial is available
Ratings
Meets Requirements
8.7
254
8.8
20
Ease of Use
8.9
257
9.2
19
Ease of Setup
8.9
118
9.3
10
Ease of Admin
8.9
109
9.6
8
Quality of Support
8.5
174
9.5
18
Has the product been a good partner in doing business?
8.7
96
8.7
9
Product Direction (% positive)
8.1
250
8.3
20
Features by Category
Metrics
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Not enough data
Reporting
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Not enough data
Other
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
Not enough data
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
9.0
14
|
Verified
8.9
71
|
Verified
8.9
14
|
Verified
8.5
50
|
Verified
8.6
11
|
Verified
A/B Testing
9.1
36
|
Verified
8.5
9
|
Verified
8.8
36
Not enough data
8.8
48
|
Verified
Not enough data
8.8
36
|
Verified
Not enough data
Visitor Information
7.6
45
|
Verified
8.9
16
|
Verified
8.6
40
7.9
8
|
Verified
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
Feature Not Available
8.2
94
Not enough data
8.6
108
Not enough data
8.1
101
Feature Not Available
8.9
124
Not enough data
Reporting
9.3
151
Not enough data
9.1
144
Not enough data
8.7
125
Not enough data
7.8
105
Not enough data
Categories
Categories
Shared Categories
Hotjar and LiveSession are categorized as Product Analytics, Session Replay, and Heatmap Tools
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
LiveSession has no unique categories
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveSession
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.2%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.4%
Computer Software
20.8%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Financial Services
12.5%
Sports
4.2%
Other
29.2%
Discussions
Is there a python/Node.js API Client for hotjar?
1 Comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
LiveSession has no discussions with answers
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