Link copied to clipboard # Heymarket vs Textline Comparison - What are their main differences? Share [ Export ](/compare/heymarket/textline/export.csv) Heymarket Business Text MessagingTextline[+ Add Product](#) Reviews **Heymarket** [ 4.6/5(441) ](https://www.g2.com/products/heymarket/reviews#reviews) **Textline** [ 4.7/5(390) ](https://www.g2.com/products/textline/reviews#reviews) Pricing **Heymarket** Free Trial **Free Trial** · Free, 14 Day Trial **Textline** Free Trial **Contact Us** · Essentials **Pricing Insights** from reviews Time to Implement **Heymarket** 1 month Based on 91 responses **Textline** 1 month Based on 69 responses Return on Investment **Heymarket** 12 months Based on 73 responses **Textline** 7 months5 months sooner Based on 67 responses Perceived Cost **Heymarket** $$$$$ **Textline** $$$$$ Average Discount **Heymarket** 10%4% more **Textline** 6% ![Heymarket](https://images.g2crowd.com/uploads/product/hd_favicon/f097c16aff5da520a94fdf07080f1ce9/heymarket.svg "Heymarket") ![Textline](https://images.g2crowd.com/uploads/product/hd_favicon/1861992ed92ee2c6ea680c7de690063e/textline.svg "Textline") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Heymarket** [ Ease of Use (11) ](https://www.g2.com/products/heymarket/reviews?filters%5Bsentiment_snippet%5D=1725394&qs=pros-and-cons#reviews)[ Customer Support (10) ](https://www.g2.com/products/heymarket/reviews?filters%5Bsentiment_snippet%5D=1725451&qs=pros-and-cons#reviews)[ Poor Customer Support (4) ](https://www.g2.com/products/heymarket/reviews?filters%5Bsentiment_snippet%5D=1724783&qs=pros-and-cons#reviews)[ SMS Issues (4) ](https://www.g2.com/products/heymarket/reviews?filters%5Bsentiment_snippet%5D=1724958&qs=pros-and-cons#reviews) **Textline** [ Helpful (125) ](https://www.g2.com/products/textline/reviews?filters%5Bsentiment_snippet%5D=1407971&qs=pros-and-cons#reviews)[ Ease of Use (94) ](https://www.g2.com/products/textline/reviews?filters%5Bsentiment_snippet%5D=1404912&qs=pros-and-cons#reviews)[ Missing Features (37) ](https://www.g2.com/products/textline/reviews?filters%5Bsentiment_snippet%5D=1400548&qs=pros-and-cons#reviews)[ Messaging Issues (31) ](https://www.g2.com/products/textline/reviews?filters%5Bsentiment_snippet%5D=1407205&qs=pros-and-cons#reviews) Integrations **Heymarket** Not enough data **Textline** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d31969d015a70a6732b2b1fd3e42c2f3/gorgias.png "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png "Product Avatar Image") Help Scout ](https://www.g2.com/products/help-scout/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c3b8f4021919d9bc0062a2373a66a402/help-scout-for-g-suite.jpg "Product Avatar Image") Help Scout for G Suite ](https://www.g2.com/products/help-scout-for-g-suite/reviews)[ View all ](https://www.g2.com/products/textline/integrations) Screenshots **Heymarket** ![Heymarket screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/129897/Customer-Support-Image_2x.png) **Textline** ![Textline screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1404654/product-mockup-white.png) Ratings Meets Requirements **Heymarket** 9.0 9.0344 **Textline** 9.2 9.2348 Ease of Use **Heymarket** 9.2 9.2351 **Textline** 9.3 9.3360 Ease of Setup **Heymarket** 8.9 8.9245 **Textline** 9.2 9.2315 Ease of Admin **Heymarket** 9.0 9.0231 **Textline** 9.1 9.1195 Quality of Support **Heymarket** 8.6 8.6319 **Textline** 9.4 9.4342 Has the product been a good partner in doing business? **Heymarket** 9.1 9.1229 **Textline** 9.3 9.3195 Product Direction (% positive) **Heymarket** 8.6 8.6331 **Textline** 9.0 9.0353 Features SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 8.2 172 8.7 102 Text Messaging Bulk SMS 8.7 146 | Verified 9.2(won by 0.5) 82 (There is a greater than 0.5 difference between this product's rating and its competitors) Two-Way Text Messaging 9.3 161 | Verified 9.4(won by 0.1) 91 Text Scheduler 8.6 136 | Verified 9.2(won by 0.6) 82 (There is a greater than 0.5 difference between this product's rating and its competitors) Automatic Replies 8.6 130 | Verified 9.2(won by 0.6) 80 (There is a greater than 0.5 difference between this product's rating and its competitors) Automatic URL Shortening 7.7(tied score) 104 | Verified 7.7(tied score) 74 MMS Marketing 8.3 115 | Verified 8.5(won by 0.2) 73 Personalization 8.7 126 9.1(won by 0.4) 79 Transactional SMS 8.3 102 8.7(won by 0.4) 76 SMS Messaging Not enough data 8.3(won by default) 5 Chat/Messaging Not enough data 10.0(won by default) 6 Link Shortening Not enough data Not enough data Scheduled Messaging Not enough data Not enough data 2-Way Messaging Not enough data Not enough data SMS Platform Reporting 7.8 113 | Verified 7.9(won by 0.1) 73 Marketing Automation 8.1 124 | Verified 9.0(won by 0.9) 75 (There is a greater than 0.5 difference between this product's rating and its competitors) Text-to-Landline 7.2 75 8.1(won by 0.9) 68 (There is a greater than 0.5 difference between this product's rating and its competitors) API Integration 8.0(tied score) 88 | Verified 8.0(tied score) 74 White Label 7.3(won by default) 76 Feature Not Available Short Codes Feature Not Available 7.4(won by default) 66 QR Codes Not enough data Not enough data Agentic AI - SMS Marketing Autonomous Task Execution Not enough data 9.0(won by default) 15 Multi-step Planning Not enough data 8.9(won by default) 15 Cross-system Integration Not enough data 9.1(won by default) 15 Natural Language Interaction Not enough data 9.1(won by default) 15 Proactive Assistance Not enough data 8.6(won by default) 15 Decision Making Not enough data 9.2(won by default) 15 Third-Party Integrations Not enough data Not enough data Campaign Planning Not enough data Not enough data Multi-Language Not enough data Not enough data AI Automation - SMS Marketing AI SMS Not enough data Not enough data AI Content Generation - SMS Marketing AI SMS Not enough data Not enough data Additional Functionality Campaign Scheduling Not enough data Not enough data Reputation Management Not enough data Not enough data Polls/Voting Not enough data Not enough data Compliance Management Not enough data Not enough data Customer Segmentation Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Text-to-Win Not enough data Not enough data Mobile Coupons Not enough data Not enough data Natural Language Processing Not enough data Not enough data Customizable Templates Not enough data Not enough data Drip Campaigns Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Tracking Not enough data Not enough data Multi-Campaign Not enough data Not enough data Mass Texting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Consent Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Open Rate Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Automated Responses Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Templates Not enough data Not enough data Survey Builder Not enough data Not enough data Contact Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Mobile Alerts Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Management Not enough data Not enough data MMS Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile Keywords Not enough data Not enough data Audience Targeting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Template Management Not enough data Not enough data Autoresponders Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Conversational Support[Hide 10 FeaturesShow 10 Features](javascript:void(0);) 8.0 213 8.3 174 Conversational Platform Personalization 8.4 193 8.7(won by 0.3) 173 Omnichannel 8.0 133 8.5(won by 0.5) 166 (There is a greater than 0.5 difference between this product's rating and its competitors) Contextual Engagement 8.1 153 8.4(won by 0.3) 166 Proactive Engagement 8.4 160 9.0(won by 0.6) 170 (There is a greater than 0.5 difference between this product's rating and its competitors) Support Automation Intelligent Routing 8.1 149 8.5(won by 0.4) 167 Seamless Escalation 8.3 152 8.6(won by 0.3) 167 Transcripts 8.3 147 8.7(won by 0.4) 167 Self-Serve Support 8.0 151 8.4(won by 0.4) 170 Generative AI AI Text Generation 7.4(won by 0.3) 50 7.1 80 AI Text Summarization 7.0(won by 0.2) 50 6.8 79 Marketing Automation[Hide 106 FeaturesShow 106 Features](javascript:void(0);) Not enough data 8.3 32 Email Marketing Building and Personalizing Emails Not enough data Feature Not Available Sending Outbound Emails Not enough data Feature Not Available Manage Email Deliverability Not enough data Feature Not Available Automated Email Responses Not enough data Feature Not Available Online Marketing Dynamic Content Not enough data 8.4(won by default) 25 Mobile Optimized Not enough data 8.6(won by default) 25 Landing Pages and Forms Not enough data Feature Not Available A/B Testing Not enough data Feature Not Available Search Tracking and Optimization Not enough data Feature Not Available Conversion Rate Optimization Not enough data Not enough data Multivariate Testing Not enough data Not enough data Customizable Forms Not enough data Not enough data Lead Management Segmentation Not enough data 7.9(won by default) 25 Lead Nurturing Not enough data 7.8(won by default) 24 Automated Alerts and Tasks Not enough data 7.7(won by default) 24 CRM Lead Integration Not enough data 7.6(won by default) 25 Marketing Lead Database Not enough data Feature Not Available Data Quality Management Not enough data Feature Not Available Lead Scoring and Grading Not enough data Feature Not Available Email Tracking Not enough data Feature Not Available Third-Party Integrations Not enough data Not enough data Real-Time Data Not enough data Not enough data Social Marketing Not enough data Not enough data Email Marketing Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Conversion Tracking Not enough data Not enough data ROI Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Search Marketing Not enough data Not enough data SMS Marketing Not enough data Not enough data Website Visitor Tracking Not enough data Not enough data Campaign Management Program Management Not enough data Feature Not Available Event / Webinar Marketing Not enough data Feature Not Available Calendaring Not enough data Feature Not Available Budgeting Not enough data Feature Not Available Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Social Social Listening Not enough data Feature Not Available Social Sharing Not enough data Feature Not Available Social Campaigns Not enough data Feature Not Available Social Media Engagement Not enough data Feature Not Available Social Media Advertising Not enough data Feature Not Available Drip Campaigns Not enough data Not enough data Multi-Campaign Not enough data Not enough data Reporting & Analytics Basic Reporting Not enough data Feature Not Available Web Analytics Not enough data Feature Not Available ROI Analytics Not enough data Feature Not Available Revenue Analytics Not enough data Feature Not Available SEO / Keyword Analytics Not enough data Feature Not Available Behavior Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Sales Analytics Not enough data Not enough data Platform Customization Not enough data 8.5(won by default) 31 Workflow Capability Not enough data 8.2(won by default) 30 User, Role, and Access Management Not enough data 9.4(won by default) 31 Sandbox / Test Environments Not enough data 7.1(won by default) 31 Performance and Reliability Not enough data 8.3(won by default) 30 Output Document Generation Not enough data 7.3(won by default) 30 Internationalization Not enough data Feature Not Available Lead Generation Not enough data Not enough data Content Management Not enough data Not enough data Lead Management Not enough data Not enough data List Management Not enough data Not enough data Mobile Access Not enough data Not enough data Agentic AI - Marketing Automation Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Campaign Planning Not enough data Not enough data Integration Data Import & Export Tools Not enough data 8.2(won by default) 31 Integration APIs Not enough data 7.0(won by default) 31 Breadth of Partner Applications Not enough data 7.7(won by default) 32 Social Media Integration Not enough data Not enough data Additional Functionality Social Promotion Not enough data Not enough data Customizable Branding Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Live Chat Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Generative AI Not enough data Not enough data Mass Texting Not enough data Not enough data Drag & Drop Not enough data Not enough data Email Templates Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Scheduling Not enough data Not enough data AI Copilot Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Lead Capture Not enough data Not enough data Customizable Templates Not enough data Not enough data Marketing Automation Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Marketing Calendar Not enough data Not enough data Customizable CTAs Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Qualification Not enough data Not enough data Conversational Marketing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) Not enough data 8.1 71 Messenger Video Chat Not enough data 9.1(won by default) 68 Sequencing Not enough data Feature Not Available AI Not enough data Feature Not Available Customization Interface Not enough data Feature Not Available Generative AI Not enough data Not enough data Channels Social Media Integration Not enough data 6.9(won by default) 64 Website Not enough data 7.3(won by default) 64 Text Message (SMS) Not enough data 9.2(won by default) 67 Voice Assistants Not enough data Feature Not Available Other Not enough data Feature Not Available Multi-Channel Marketing Not enough data Not enough data Customers Audience Targeting Not enough data 8.3(won by default) 64 Profiles Not enough data 8.3(won by default) 63 Analytics Not enough data 7.7(won by default) 61 Lead Gathering Not enough data 7.7(won by default) 61 Sales Conversion Not enough data Feature Not Available Customer Service Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Agentic AI - Conversational Marketing Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Customizable Fields Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Nurturing Not enough data Not enough data Human Handover Not enough data Not enough data Lead Management Not enough data Not enough data Product Recommendations Not enough data Not enough data Customer Experience Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Appointment Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Lead Distribution Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Data Import/Export Not enough data Not enough data A/B Testing Not enough data Not enough data Real-Time Data Not enough data Not enough data Real-time Conversations Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Qualification Not enough data Not enough data Template Management Not enough data Not enough data Autoresponders Not enough data Not enough data Contact Database Not enough data Not enough data Customer Segmentation Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Lead Capture Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Chatbot Not enough data Not enough data Group Messaging Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Database Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Email Automation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data CRM Not enough data Not enough data Engagement Tracking Not enough data Not enough data HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data 9.2 44 Platform User Authorization - HIPAA Compliant Messaging Not enough data 9.3(won by default) 43 Compliant Texting - HIPAA Compliant Messaging Not enough data 9.0(won by default) 43 Clinical Communication - HIPAA Compliance Not enough data 9.2(won by default) 42 HIPAA Compliance - HIPAA Compliant Messaging Not enough data 9.3(won by default) 41 Operating Systems - HIPAA Compliant Messaging Not enough data 9.3(won by default) 42 Workflow Enhancement - HIPAA Compliant Messaging Not enough data 9.2(won by default) 42 Compliant Emailing - HIPAA Compliant Messaging Not enough data Feature Not Available Message Lifespan - HIPAA Compliant Messaging Not enough data Feature Not Available PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 7.8 18 Survey Management Survey Builder Not enough data 7.7(won by default) 18 Customizable Questions Not enough data 8.1(won by default) 18 Templates Not enough data 7.5(won by default) 17 Survey Distribution Not enough data 8.6(won by default) 17 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching Not enough data 7.8(won by default) 17 Multimedia Support Not enough data 7.4(won by default) 17 Multilingual Surveys Not enough data 7.4(won by default) 16 Branding Not enough data Feature Not Available Survey Insights Reporting & Analytics Not enough data 7.7(won by default) 16 BI Tools Integration Not enough data 7.2(won by default) 16 Data Exporting Not enough data 7.5(won by default) 16 Permissions Not enough data 8.6(won by default) 16 Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Proactive Notification[Hide 8 FeaturesShow 8 Features](javascript:void(0);) Not enough data 8.5 68 Messaging Channels SMS Messaging Not enough data 9.4(won by default) 68 Two way messaging Not enough data 9.1(won by default) 66 Email Not enough data Feature Not Available Voice Messaging Not enough data Feature Not Available Administration Scheduling Not enough data 8.6(won by default) 64 Triggered Notifications Not enough data 8.2(won by default) 64 Segmentation Not enough data 7.4(won by default) 63 Integrations Not enough data 7.8(won by default) 63 Customer Service Automation[Hide 62 FeaturesShow 62 Features](javascript:void(0);) Not enough data 8.9 66 Customer Support Text Not enough data 9.6(won by default) 66 Speech Not enough data Feature Not Available Knowledge Base Not enough data Feature Not Available Knowledge Base Management Not enough data Not enough data Automation Intelligent Routing Not enough data 8.2(won by default) 63 Ticket Resolution Not enough data Feature Not Available Customization Not enough data Feature Not Available Customizable Templates Not enough data Not enough data Artificial Intelligence Learning Not enough data Feature Not Available Language Not enough data Feature Not Available Conversational AI Not enough data Feature Not Available Generative AI Not enough data Not enough data Additional Functionality Workflow Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Single Sign On Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Database Not enough data Not enough data Client Portal Not enough data Not enough data Inventory Management Not enough data Not enough data Tagging Not enough data Not enough data Configurable Workflow Not enough data Not enough data Customer History Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Support Ticket Management Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Widgets Not enough data Not enough data Search/Filter Not enough data Not enough data Chatbot Not enough data Not enough data Email Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data Real-Time Data Not enough data Not enough data API Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Website Integration Not enough data Not enough data Help Desk Management Not enough data Not enough data Call Center Management Not enough data Not enough data Queue Management Not enough data Not enough data SSL Security Not enough data Not enough data Social Media Integration Not enough data Not enough data CRM Not enough data Not enough data Chat/Messaging Not enough data Not enough data Live Chat Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Reports Not enough data Not enough data Email Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Forms Not enough data Not enough data Customer Communication Not enough data Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Application Management Not enough data Not enough data Communication Management Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);) Not enough data 8.8 65 Generative AI AI Text Generation Not enough data Feature Not Available AI Text Summarization Not enough data Feature Not Available AI Text-to-Speech Not enough data Feature Not Available Generative AI Not enough data Not enough data Communication Pop-up Chat Not enough data 8.1(won by default) 63 Notifications Not enough data 9.0(won by default) 63 Targeted Emails Not enough data Feature Not Available In-App Messaging Not enough data Feature Not Available Co-Browsing Not enough data Feature Not Available Real-Time Notifications Not enough data Not enough data Real-time Consumer-facing Chat Not enough data Not enough data Internal Use Conversation Archiving Not enough data 9.1(won by default) 64 Lead Development Not enough data 8.5(won by default) 63 Team Inbox Not enough data 9.1(won by default) 63 Customer Profiles Not enough data 8.9(won by default) 63 Customization Not enough data Feature Not Available Knowledge Base Not enough data Feature Not Available Additional Functionality Real-Time Analytics Not enough data Not enough data Email Management Not enough data Not enough data API Not enough data Not enough data Single Sign On Not enough data Not enough data Search/Filter Not enough data Not enough data Collaboration Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Canned Responses Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Transfers/Routing Not enough data Not enough data Geotargeting Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data Transcripts/Chat History Not enough data Not enough data Document Storage Not enough data Not enough data Screen Sharing Not enough data Not enough data Contact Management Not enough data Not enough data Autoresponders Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Not enough data Offline Form Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Support Ticket Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Marketing[Hide 66 FeaturesShow 66 Features](javascript:void(0);) Not enough data 8.4 30 Analysis Campaign Analysis Not enough data 8.5(won by default) 29 Activity Dashboard Not enough data 8.0(won by default) 28 Application Attribution Not enough data Feature Not Available Uninstall Tracking Not enough data Feature Not Available Multi-Channel Attribution Not enough data Not enough data ROI Tracking Not enough data Not enough data Engagement Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Conversion Tracking Not enough data Not enough data Campaigns Alerts/Notifications Not enough data 8.9(won by default) 28 Bulk SMS Not enough data 9.3(won by default) 29 Two-Way Text Messaging Not enough data 9.6(won by default) 29 Audience Segmentation Not enough data 7.9(won by default) 28 Proximity Marketing Not enough data Feature Not Available Email Campaigns Not enough data Feature Not Available Campaign Segmentation Not enough data Not enough data Drip Campaigns Not enough data Not enough data Multi-Campaign Not enough data Not enough data Email Marketing Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Location-Based Marketing Not enough data Not enough data SMS Marketing Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Mobile Alerts Not enough data Not enough data Engagement Coupons and Promotions Not enough data 7.1(won by default) 27 Social Promotion Not enough data Not enough data Platform Optimization Not enough data 8.0(won by default) 27 Internationalization Not enough data 8.0(won by default) 28 Integrations - Mobile Marketing Not enough data Feature Not Available Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Agentic AI - Mobile Marketing Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Campaign Planning Not enough data Not enough data Additional Functionality Visual Analytics Not enough data Not enough data Autoresponders Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Contact Management Not enough data Not enough data Text-to-Win Not enough data Not enough data CRM Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Contextual Targeting Not enough data Not enough data Real-Time Data Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Coupons Not enough data Not enough data Customizable Templates Not enough data Not enough data Drag & Drop Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Campaign Management Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data Customizable Branding Not enough data Not enough data Reminders Not enough data Not enough data Appointment Reminder[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data 8.8 58 Features Integrated App Not enough data 8.5(won by default) 56 SMS Not enough data 9.5(won by default) 58 Confirmation and Cancellation Not enough data 8.5(won by default) 55 Standalone Booking Not enough data Feature Not Available Email Not enough data Feature Not Available Voice Not enough data Feature Not Available Additional Functionality Website Integration Not enough data Not enough data Recurring Appointments Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Mobile Alerts Not enough data Not enough data Reporting & Statistics Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Updates Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Multi-Location Not enough data Not enough data Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data Availability Management Not enough data Not enough data Rescheduling Not enough data Not enough data Contact Database Not enough data Not enough data Multi-Language Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Two-Way Communication Not enough data Not enough data Automated Responses Not enough data Not enough data Customizable Templates Not enough data Not enough data Social Media Integration Not enough data Not enough data Payment Reminders Not enough data Not enough data Calendar Sync Not enough data Not enough data Self Service Portal Not enough data Not enough data Electronic Payments Not enough data Not enough data SMS Messaging Not enough data Not enough data Data Import/Export Not enough data Not enough data Show 1 feature category with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data User Insights Reviewers' Company Size [![Heymarket](https://images.g2crowd.com/uploads/product/hd_favicon/f097c16aff5da520a94fdf07080f1ce9/heymarket.svg "Heymarket")](https://www.g2.com/products/heymarket/reviews) Heymarket Small-Business(50 or fewer emp.) 70.5% Mid-Market(51-1000 emp.) 26.0% Enterprise(\> 1000 emp.) 3.5% [![Textline](https://images.g2crowd.com/uploads/product/hd_favicon/1861992ed92ee2c6ea680c7de690063e/textline.svg "Textline")](https://www.g2.com/products/textline/reviews) Textline Small-Business(50 or fewer emp.) 68.9% Mid-Market(51-1000 emp.) 27.2% Enterprise(\> 1000 emp.) 4.0% Small-Business (50 or fewer emp.) 70.5% 68.9% Mid-Market (51-1000 emp.) 26.0% 27.2% Enterprise (\> 1000 emp.) 3.5% 4.0% Reviewers' Industry [![Heymarket](https://images.g2crowd.com/uploads/product/hd_favicon/f097c16aff5da520a94fdf07080f1ce9/heymarket.svg "Heymarket")](https://www.g2.com/products/heymarket/reviews) Heymarket Health, Wellness and Fitness 6.0% Hospital & Health Care 5.8% Real Estate 5.8% Consumer Services 5.6% Financial Services 5.3% Other 71.5% [![Textline](https://images.g2crowd.com/uploads/product/hd_favicon/1861992ed92ee2c6ea680c7de690063e/textline.svg "Textline")](https://www.g2.com/products/textline/reviews) Textline Health, Wellness and Fitness 6.7% Hospital & Health Care 6.7% Consumer Services 6.2% Insurance 5.4% Transportation/Trucking/Railroad 4.8% Other 70.2% FAQs ## Heymarket Business Text Messaging vs Textline FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Heymarket Business Text Messaging vs Textline? Textline stands out for higher reviewer satisfaction on support and setup, while Heymarket Business Text Messaging is noted for its integrations and ease of use. | [Heymarket Business Text Messaging](https://www.g2.com/products/heymarket/reviews) | [Textline](https://www.g2.com/products/textline/reviews) | | --- | --- | | 4.6/5 (441 reviews) | 4.7/5 (385 reviews) | | Small-Business | Small-Business | | 8.9 | 9.2 | | 8.6 | 9.4 | | Easy Integrations (6 all-time mentions) | Ease of Use (94 all-time mentions) | ### How do the pricing models of Heymarket Business Text Messaging and Textline compare? Textline is rated higher for value, with a stronger Price/Cost satisfaction score than Heymarket Business Text Messaging. - **Heymarket Business Text Messaging:** In recent reviews, several reviewers mention that Heymarket is on the pricier side, especially for small businesses, and that some features are not included in basic plans. - **Textline:** Reviewers note that while Textline is considered a little expensive, they are satisfied with the efficiency and features provided for the price. - **Switching reasons:** Recent reviewers have switched to Heymarket to address 10DLC compliance and to access integrations not available with other providers. ### What are the best alternatives to Heymarket Business Text Messaging and Textline? Salesmsg, Podium, and Textline are the top alternatives to Heymarket Business Text Messaging. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Heymarket Business Text Messaging](https://www.g2.com/products/heymarket/reviews) | 4.6/5 (441 reviews) | Small-Business | Pricier side for small businesses | Easy Integrations | | [Textline](https://www.g2.com/products/textline/reviews) | 4.7/5 (385 reviews) | Small-Business | Considered a little expensive but efficient | Ease of Use | | [Salesmsg](https://www.g2.com/products/salesmsg/reviews) | 4.7/5 (414 reviews) | Small-Business | — | — | | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5 (2109 reviews) | Small-Business | — | — | ### Which SMS Marketing features should I prioritize when comparing Heymarket Business Text Messaging and Textline? Buyers should prioritize ease of use, integrations, support quality, automation, and group messaging capabilities when comparing Heymarket Business Text Messaging and Textline. - **Ease of Use:** Heymarket Business Text Messaging 9.2, Textline 9.3; 11 all-time mentions for Heymarket, 94 for Textline. - **Integrations:** Heymarket Business Text Messaging (Easy Integrations, 6 all-time mentions); Textline (Integrations, 28 all-time mentions). - **Support Quality:** Heymarket Business Text Messaging 8.6, Textline 9.4; 10 all-time mentions for Heymarket, 89 for Textline. - **Automation:** Heymarket Business Text Messaging (Automation, 2 all-time mentions); Textline (Automation, 40 all-time mentions). - **Group Messaging:** Recent reviews note Heymarket lacks true group messaging, while Textline is praised for bulk and group messaging capabilities. ### What are the pros and cons of Heymarket Business Text Messaging vs Textline? Textline's headline strength is ease of use and support, while Heymarket Business Text Messaging is recognized for integrations and team collaboration. - **Heymarket Business Text Messaging strengths:** Easy Integrations (6 all-time mentions), Team Collaboration (6), Ease of Use (11), Customer Support (10), Templates Availability (4), Automation (2). - **Heymarket Business Text Messaging trade-offs:** Poor Customer Support (4), SMS Issues (4), SMS Limitations (4), Missing Features (3), Expensive (2), Search Functionality (3), Difficult Navigation (2). - **Textline strengths:** Ease of Use (94), Helpful (91), Customer Support (89), Features (62), Communication (61), Text Messaging (53), Response Speed (49), Automation (40), Integrations (28), Easy Setup (33), Customer Satisfaction (27). - **Textline trade-offs:** Reviewers mention price as a consideration and occasional glitches, but no major recurring trade-offs are cited in recent reviews. ### Is Heymarket Business Text Messaging or Textline better for small businesses? Textline is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment. - **Heymarket Business Text Messaging:** Largest segment is Small-Business; reviewers note ease of use and integrations but mention higher pricing and some missing features for small teams. - **Textline:** Largest segment is Small-Business; reviewers consistently highlight ease of use, efficient setup, and strong support for small business needs. ### Which SMS Marketing platform has better integrations? Textline is favored for integrations, with more reviewer-cited integration mentions and broader tool coverage. - **Heymarket Business Text Messaging:** Reviewers mention integrations with HubSpot, Salesforce, and Slack, with 6 all-time mentions for Easy Integrations. - **Textline:** Integrations with Make (73 all-time mentions), Pipedrive (4), and Twilio (4) are cited, with 28 all-time mentions for Integrations overall. ### How do Heymarket Business Text Messaging and Textline compare on customer support? Textline leads on Quality of Support by a material margin, with a 0.8-point advantage over Heymarket Business Text Messaging. - **Heymarket Business Text Messaging:** Reviewers describe support as helpful and responsive, but some mention slow response times and inconsistent support experiences. - **Textline:** Reviewers consistently praise Textline's customer support for being quick, helpful, and efficient, with 89 all-time mentions. ### Which is easier to implement, Heymarket Business Text Messaging or Textline? Textline is rated higher for Ease of Setup, with a 0.3-point advantage over Heymarket Business Text Messaging. - **Heymarket Business Text Messaging:** Reviewers describe setup as generally easy, with some noting minor challenges related to integrations and initial configuration. - **Textline:** Reviewers highlight fast, intuitive setup and minimal learning curve, with 33 all-time mentions for Easy Setup. ### Which product has better Text? Textline is the stronger product for Text, with higher reviewer satisfaction and more frequent positive mentions. - **Heymarket Business Text Messaging:** Ease of Use score 9.2; Text Messaging cited in 4 all-time mentions; reviewers note ease of sending texts but mention limitations with group messaging. - **Textline:** Ease of Use score 9.3; Text Messaging cited in 53 all-time mentions; reviewers highlight ease, reliability, and efficiency of text communication. Alternatives **Heymarket Alternatives** ![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg") [ Salesmsg ](/products/salesmsg/reviews) ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") [ Birdeye ](/products/birdeye/reviews) ![EZ Texting](https://images.g2crowd.com/uploads/product/hd_favicon/2ce0a035c97046a262711add6cb35797/ez-texting.svg "EZ Texting") [ EZ Texting ](/products/ez-texting/reviews) **Textline Alternatives** ![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg") [ Salesmsg ](/products/salesmsg/reviews) ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") [ Podium ](/products/podium/reviews) ![SimpleTexting](https://images.g2crowd.com/uploads/product/hd_favicon/e77e4a305087d9dd285cd9dd42cbb826/simpletexting.svg "SimpleTexting") [ SimpleTexting ](/products/simpletexting/reviews) ![Brevo](https://images.g2crowd.com/uploads/product/hd_favicon/9b8f8747599b922f5aaa181db2ae94f4/brevo-brevo.svg "Brevo") [ Brevo ](/products/brevo-brevo/reviews)