Introducing G2.ai, the future of software buying.Try now
Compare Heymarket and Textline 
At a Glance
Market Segments
Small-Business (70.7% of reviews)
Small-Business (69.5% of reviews)
Entry-Level Pricing
Free Trial
Contact Us
Heymarket
Star Rating
(439)4.6 out of 5
Market Segments
Small-Business (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 3 pricing plansTextline
Star Rating
(369)4.7 out of 5
Market Segments
Small-Business (69.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Textline excels in customer support, with users highlighting the "outstanding" service they receive, which enhances their overall experience. In contrast, while Heymarket offers a user-friendly platform, some users feel that its support could be improved, as they appreciate quick responses but desire more comprehensive assistance.
- Users say that Textline's intuitive design significantly simplifies the messaging process, allowing for easy communication and group messaging. Heymarket also receives praise for its user-friendliness, particularly with features like templates that help users quickly respond to potential clients, but it may not match the level of customization that some Textline users enjoy.
- Reviewers mention that Textline's ability to send attachments and manage out-of-office alerts adds a layer of organization that many find beneficial. Heymarket, while effective for quick communications, lacks some of these advanced organizational features, which could limit its utility for users needing more comprehensive messaging capabilities.
- According to verified reviews, Textline's recent updates and features, such as reminders and formatting options, have been well-received, enhancing workflow efficiency. Heymarket, on the other hand, has fewer recent reviews, which may indicate less frequent updates or user engagement, potentially affecting its relevance in a fast-evolving market.
- Users highlight that both platforms cater well to small businesses, but Textline's slightly higher G2 Score suggests a broader appeal and satisfaction among users. Heymarket, while popular, has a lower score, indicating that it may face challenges in meeting the diverse needs of its user base.
- G2 reviewers note that Textline's features for proactive engagement and automation are particularly strong, making it a preferred choice for businesses looking to streamline their communication. Heymarket does offer valuable features like two-way text messaging, but it may not provide the same level of automation and engagement tools that some users find essential.
Pricing
Entry-Level Pricing
Textline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Heymarket
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
9.0
343
9.2
335
Ease of Use
9.2
350
9.3
347
Ease of Setup
8.9
244
9.2
302
Ease of Admin
9.0
230
9.1
187
Quality of Support
8.6
318
9.4
329
Has the product been a good partner in doing business?
9.1
228
9.3
187
Product Direction (% positive)
8.6
331
9.1
341
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.5
26
Not enough data
Feature Not Available
Not enough data
8.7
26
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
25
Not enough data
7.7
26
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
32
Not enough data
8.2
31
Not enough data
9.4
32
Not enough data
Feature Not Available
Not enough data
7.2
32
Not enough data
8.4
31
Not enough data
7.4
31
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
32
Not enough data
7.1
32
Not enough data
7.7
33
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
68
Not enough data
Feature Not Available
Channels
Not enough data
6.7
64
Not enough data
7.2
64
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
64
Not enough data
8.3
63
Not enough data
7.7
61
Not enough data
7.7
61
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
43
Not enough data
9.0
43
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.3
41
Not enough data
9.3
42
Not enough data
Feature Not Available
Not enough data
9.2
42
Text Messaging
8.7
146
|
Verified
9.2
80
9.3
161
|
Verified
9.4
84
8.6
136
|
Verified
9.2
79
8.6
130
|
Verified
9.2
80
7.7
104
|
Verified
7.8
73
8.3
115
|
Verified
8.6
72
8.7
126
9.0
79
8.3
102
8.7
75
SMS Platform
7.8
113
|
Verified
8.0
72
8.1
124
|
Verified
9.0
73
7.3
76
Feature Not Available
7.2
75
8.1
68
Feature Not Available
7.3
66
8.0
88
|
Verified
8.0
71
Agentic AI - SMS Marketing
Not enough data
8.9
14
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
9.2
14
Survey Management
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
7.5
17
Not enough data
8.6
17
Survey Customization
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
16
Survey Insights
Not enough data
7.7
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.6
16
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
8.4
192
8.7
173
8.0
133
8.5
166
8.1
153
8.4
166
8.4
160
9.0
170
Support Automation
8.1
149
8.5
167
8.3
152
8.6
167
8.3
146
8.7
167
8.0
151
8.4
170
Generative AI
7.4
50
7.1
80
7.0
50
6.8
79
Messaging Channels
Not enough data
9.4
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Administration
Not enough data
8.6
64
Not enough data
8.2
64
Not enough data
7.4
63
Not enough data
7.8
63
Customer Support
Not enough data
9.6
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
63
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
63
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.9
63
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Feature Not Available
Not enough data
8.0
29
Campaigns
Not enough data
Feature Not Available
Not enough data
9.0
29
Not enough data
9.3
30
Not enough data
9.6
30
Not enough data
Feature Not Available
Not enough data
7.9
29
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
28
Not enough data
Feature Not Available
Not enough data
8.0
29
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.5
56
Not enough data
9.3
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
54
Categories
Categories
Shared Categories
Heymarket and Textline are categorized as SMS Marketing and Conversational Support
Unique Categories
Heymarket has no unique categories
Textline is categorized as HIPAA Compliant Messaging, Conversational Marketing, Mobile Marketing, Marketing Automation, Survey, Proactive Notification, Appointment Reminder, Customer Service Automation, and Live Chat
Reviews
Reviewers' Company Size
Heymarket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
6.0%
Real Estate
5.8%
Hospital & Health Care
5.8%
Consumer Services
5.6%
Financial Services
5.3%
Other
71.4%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
6.6%
Consumer Services
5.8%
Insurance
5.5%
Transportation/Trucking/Railroad
4.4%
Other
70.6%
Discussions
Is it possible to have customers text a phrase of choice to HeyMarket to opt them into a specific campaign?
4 Comments
AG
Yes it is through the automation set upRead more
Can HeyMarket be itnegrated with Zoho, our CRM.
3 Comments
SC
Hi Helen, we currently don't have a native integration with Zoho (I'll put that as an integration request). However, both Heymarket and Zoho are on Zapier...Read more
how can i set up my chrome to stay in the top right, when i click now it opens the all new window.
1 Comment
FL
Click on the extensions icon, then the 3 dots, then choose Options, then uncheck "Open Extension in New Window"Read more
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
