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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
No pricing available
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSimple Analytics
Star Rating
(20)4.4 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Simple AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Custom Event Tracking with a score of 8.8, allowing for detailed user interactions to be captured effectively. In contrast, Simple Analytics, while still strong at 9.0, is noted for its Standard Event Tracking which some users feel lacks the depth of customization.
- Reviewers mention that Simple Analytics shines in Real-Time Reporting with a score of 9.5, providing immediate insights that help businesses make quick decisions. Heap, on the other hand, has a solid score of 8.6 but is perceived as slightly slower in delivering real-time insights.
- G2 users highlight that Heap | by Contentsquare's Dynamic Segmentation feature is rated at 9.2, enabling users to create highly targeted segments based on user behavior. Simple Analytics, while offering segmentation, does not match this level of granularity, which some users find limiting.
- Users on G2 report that Simple Analytics offers superior Device Responsiveness with a score of 9.3, making it easier for users to access analytics on various devices. Heap's score of 8.2 indicates room for improvement in this area, as some users have experienced challenges with mobile usability.
- Reviewers say that Heap | by Contentsquare's Quality of Support is rated at 8.7, with many users praising the responsiveness and helpfulness of the support team. In contrast, Simple Analytics has a slightly higher score of 9.1, with users noting that their support is consistently reliable and effective.
- Users report that Heap's Account-Level Analytics feature, rated at 8.3, provides valuable insights for businesses looking to understand overall performance. However, Simple Analytics' user-level analytics, rated at 8.7, is often highlighted as more beneficial for businesses focused on individual user behavior.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Simple Analytics
No pricing availableFree Trial
Heap
Free Trial is available
Simple Analytics
No trial information availableRatings
Meets Requirements
8.6
857
9.3
14
Ease of Use
8.1
866
9.5
14
Ease of Setup
8.5
314
Not enough data
Ease of Admin
8.6
317
Not enough data
Quality of Support
8.7
680
9.2
14
Has the product been a good partner in doing business?
8.8
299
Not enough data
Product Direction (% positive)
8.7
795
8.9
11
Features by Category
Metrics
8.6
397
8.9
11
8.4
365
8.9
11
8.3
327
9.1
11
9.0
398
9.0
10
8.8
391
8.9
9
8.0
305
8.8
11
8.1
279
8.9
11
8.7
347
8.8
10
8.7
368
9.4
8
Reporting
8.6
365
9.5
11
8.0
293
9.2
11
8.7
330
9.2
10
8.3
358
8.7
10
8.2
205
8.9
11
8.4
225
9.2
10
8.3
375
9.3
10
Other
8.4
339
9.1
11
8.0
185
9.2
10
7.6
192
9.2
10
8.2
214
9.2
11
8.1
149
8.8
10
8.0
45
8.7
10
7.9
47
9.1
11
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
9.1
11
8.6
99
9.0
10
8.6
412
8.7
10
8.7
388
8.9
11
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
301
Not enough data
8.7
359
Not enough data
8.5
328
Not enough data
8.7
352
Not enough data
7.9
106
Not enough data
8.4
224
Not enough data
7.8
93
Not enough data
8.3
255
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Simple Analytics are categorized as Digital Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Simple Analytics has no unique categories
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simple Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Marketing and Advertising
20.0%
Information Technology and Services
20.0%
Non-Profit Organization Management
10.0%
Human Resources
5.0%
Health, Wellness and Fitness
5.0%
Other
40.0%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Simple Analytics has no more discussions with answers
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