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At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Small-Business (71.6% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Contact Us Per Year
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSessionStack
Star Rating
(67)4.8 out of 5
Market Segments
Small-Business (71.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
Learn more about SessionStackSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Standard Event Tracking with a score of 9.0, while SessionStack's score of 8.1 indicates it may not be as robust in this area. Reviewers mention that Heap's ability to automatically capture events without manual tagging is a significant advantage for teams looking to streamline their analytics process.
- Reviewers mention that SessionStack shines in User-Level Analytics with a score of 9.2 compared to Heap's 8.7. Users on G2 appreciate SessionStack's detailed insights into individual user behavior, which helps in personalizing user experiences effectively.
- Users say that Heap | by Contentsquare has a strong feature in Dynamic Segmentation with a score of 9.2, allowing for real-time adjustments to user segments. In contrast, SessionStack's segmentation capabilities, while solid, do not match this level of dynamism, leading some users to feel limited in their targeting options.
- G2 users report that SessionStack's API / Integrations score of 9.2 outperforms Heap's 8.4, highlighting SessionStack's superior ability to connect with other tools and platforms. Reviewers mention that this flexibility is crucial for businesses that rely on a diverse tech stack.
- Users on G2 highlight that Heap | by Contentsquare's Quality of Support score of 8.7 is commendable, but SessionStack's 9.3 indicates a more responsive and helpful support team. Reviewers mention that quick and effective support can significantly impact the user experience, especially during critical implementation phases.
- Reviewers mention that while both products offer Real-Time Reporting, Heap's score of 8.6 is slightly lower than SessionStack's 8.5, indicating that users find SessionStack's reporting features to be more intuitive and user-friendly, which is essential for making timely business decisions.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
SessionStack
Custom
Contact Us
Per Year
- Tagless autocapture of client-side data
- SessionStackAI
- Custom team seats included
Free Trial
Heap
Free Trial is available
SessionStack
Free Trial is available
Ratings
Meets Requirements
8.6
857
9.4
44
Ease of Use
8.1
866
9.4
43
Ease of Setup
8.5
314
9.4
13
Ease of Admin
8.6
317
9.8
10
Quality of Support
8.7
680
9.3
43
Has the product been a good partner in doing business?
8.8
299
9.6
9
Product Direction (% positive)
8.7
795
9.7
37
Features by Category
Metrics
8.6
397
8.5
8
8.4
365
8.1
7
8.3
327
8.6
7
9.0
398
8.1
7
8.8
391
8.8
7
8.0
305
8.9
6
8.1
279
8.1
7
8.7
347
7.9
7
8.7
368
8.3
7
Reporting
8.6
365
8.5
8
8.0
293
8.1
8
8.7
330
8.3
8
8.3
358
7.9
8
8.2
205
7.6
7
8.4
225
Feature Not Available
8.3
375
8.6
7
Other
8.4
339
8.1
7
8.0
185
Feature Not Available
7.6
192
Feature Not Available
8.2
214
Feature Not Available
8.1
149
Feature Not Available
8.0
45
Feature Not Available
7.9
47
8.3
7
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
9.2
8
8.6
99
Feature Not Available
8.6
412
8.8
8
8.7
388
9.0
8
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Feature Not Available
8.2
57
Feature Not Available
8.4
68
Not enough data
User Behavior
9.4
83
9.2
18
9.0
73
9.4
19
9.0
69
8.9
19
A/B Testing
9.1
52
9.4
18
8.9
24
Feature Not Available
9.3
61
9.8
18
9.3
44
Feature Not Available
Visitor Information
9.3
66
9.1
21
8.9
61
8.8
19
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
301
8.7
5
8.7
359
9.2
6
8.5
328
8.3
7
8.7
352
Not enough data
7.9
106
8.9
6
8.4
224
9.0
5
7.8
93
9.0
5
8.3
255
9.3
5
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Feature Not Available
8.2
57
Feature Not Available
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and SessionStack are categorized as Product Analytics, Session Replay, Mobile App Analytics, and Digital Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
SessionStack is categorized as Co-Browsing
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SessionStack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
Computer Software
17.9%
Information Technology and Services
16.4%
Marketing and Advertising
10.4%
Financial Services
10.4%
Hospital & Health Care
4.5%
Other
40.3%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
SessionStack has no discussions with answers
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