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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
No pricing available
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansMikMak
Star Rating
(66)4.5 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MikMakSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in "Click Tracking" with a score of 9.4, allowing for detailed insights into user interactions, while MikMak's "Click Tracking" is rated lower at 8.3, indicating less robust tracking capabilities.
- Reviewers mention that Heap's "Standard Event Tracking" feature is highly praised with a score of 9.0, providing users with the ability to easily monitor key actions, whereas MikMak's equivalent feature is rated at 8.4, suggesting it may not be as comprehensive.
- G2 users highlight that Heap's "Quality of Support" is rated at 8.7, with many reviewers appreciating the responsiveness and helpfulness of the support team, while MikMak shines even brighter with a score of 9.3, indicating superior customer service experiences.
- Users on G2 note that Heap's "Product Direction" is rated at 8.7, reflecting a solid commitment to future improvements, but MikMak outperforms with a score of 9.8, suggesting a more innovative approach to product development.
- Reviewers mention that Heap's "User-Level Analytics" feature scores 8.7, providing valuable insights into individual user behavior, while MikMak's score of 8.4 indicates it may not offer the same depth of analysis.
- Users say that Heap's "Real-Time Reporting" feature is rated at 8.6, which is beneficial for immediate insights, but MikMak's score of 8.2 suggests it may not deliver the same level of immediacy in reporting capabilities.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
MikMak
No pricing availableFree Trial
Heap
Free Trial is available
MikMak
No trial information availableRatings
Meets Requirements
8.6
856
8.5
62
Ease of Use
8.1
865
8.5
64
Ease of Setup
8.5
313
8.1
37
Ease of Admin
8.6
317
8.5
33
Quality of Support
8.7
679
9.2
61
Has the product been a good partner in doing business?
8.8
299
9.0
36
Product Direction (% positive)
8.7
794
9.8
61
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
Not enough data
6.5
10
Not enough data
6.7
9
Not enough data
6.7
8
Not enough data
7.5
10
Not enough data
8.3
10
Customer Tools
Not enough data
7.4
9
Not enough data
6.9
9
Not enough data
7.3
8
Not enough data
7.4
9
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
8.1
32
8.4
87
8.0
32
8.6
83
8.2
27
8.2
69
8.1
31
7.8
72
7.8
29
7.3
49
Feature Not Available
Administration
8.1
69
8.1
24
8.2
50
7.8
24
8.5
65
7.8
23
Generative AI
Not enough data
6.2
10
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
7.1(won by default)
11
Not enough data
7.3(won by default)
10
Not enough data
6.8(won by default)
11
Not enough data
6.9(won by default)
9
Engagement
Not enough data
5.7(won by default)
9
Not enough data
6.8(won by default)
13
Not enough data
7.3(won by default)
11
Not enough data
7.0(won by default)
10
Not enough data
6.9(won by default)
9
Social Shopping
Not enough data
7.3(won by default)
10
Not enough data
8.7(won by default)
14
Not enough data
6.1(won by default)
9
Not enough data
7.7(won by default)
10
Analytics
Not enough data
7.5(won by default)
12
Not enough data
5.8(won by default)
8
Not enough data
7.6(won by default)
13
Engagement
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
6.9
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
7.4
7
Integration
Not enough data
7.1
8
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
6
Not enough data
8.3
6
Live selling
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.8
7
Analytics
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.1
7
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Operations
Not enough data
8.1
28
Not enough data
8.1
30
Inventory
Not enough data
7.5
27
Not enough data
8.0
26
Not enough data
7.9
30
Platform
Not enough data
7.8
29
Not enough data
8.3
30
Not enough data
7.9
28
Not enough data
8.2
30
Processing
Not enough data
7.7
22
Not enough data
7.6
20
Not enough data
7.5
22
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and MikMak are categorized as E-Commerce Analytics
Unique Categories
Heap is categorized as Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Digital Analytics, Enterprise Feedback Management, and Customer Journey Analytics
MikMak is categorized as Store Locator, Multichannel Retail, Social Commerce Platforms, and Live Commerce
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MikMak
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Consumer Goods
49.2%
Marketing and Advertising
20.0%
Food & Beverages
15.4%
Health, Wellness and Fitness
4.6%
Online Media
3.1%
Other
7.7%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
MikMak has no discussions with answers
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