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At a Glance
Market Segments
Mid-Market (57.4% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Free
Guru
Star Rating
(2,321)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansTango
Star Rating
(375)4.8 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansGuru vs Tango
When assessing the two solutions, reviewers found Tango easier to use, set up, and administer. Reviewers also preferred doing business with Tango overall.
- Reviewers felt that Tango meets the needs of their business better than Guru.
- When comparing quality of ongoing product support, Guru and Tango provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Tango over Guru.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Tango
Free
Free
Create or join a tango Workspace with up to 10 colleagues, and create up to 15 process guides.
- 15 shared Workflows
- Browser process capture
- Basic exports and sharing
Free Trial
Guru
Free Trial is available
Tango
Free Trial is available
Ratings
Meets Requirements
9.2
1,914
9.3
361
Ease of Use
9.2
1,936
9.5
369
Ease of Setup
9.3
953
9.6
307
Ease of Admin
9.0
476
9.4
138
Quality of Support
9.3
1,512
9.3
201
Has the product been a good partner in doing business?
9.4
429
9.6
117
Product Direction (% positive)
9.2
1,813
9.5
359
Features by Category
Content Management
9.3
109
Not enough data
9.2
108
Not enough data
9.4
108
Not enough data
Content Discovery
9.4
109
Not enough data
9.2
107
Not enough data
9.2
106
Not enough data
8.9
103
Not enough data
9.3
101
Not enough data
9.1
104
Not enough data
Generative AI
9.1
67
Not enough data
9.1
68
Not enough data
Administration
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Not enough data
Knowledge Management
9.6
791
Not enough data
9.2
740
Not enough data
9.2
700
Not enough data
Compliance
9.2
688
Not enough data
9.1
657
Not enough data
9.2
653
Not enough data
9.1
632
Not enough data
Customer Support
9.2
761
Not enough data
9.2
720
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Not enough data
Administration
9.2
678
Not enough data
9.3
701
Not enough data
9.4
769
Not enough data
Generative AI
9.0
485
Not enough data
User Analysis
Not enough data
Feature Not Available
Not enough data
7.8
131
User Support
Not enough data
7.8
129
Not enough data
7.2
125
Not enough data
7.7
123
Walkthrough Type
Not enough data
8.4
129
Not enough data
9.0
130
Platform Basics - Digital Adoption Platform
Not enough data
8.8
30
Not enough data
8.9
30
Analytics - Digital Adoption Platform
Not enough data
8.8
29
Functions - Digital Adoption Platform
Not enough data
8.9
28
Not enough data
9.3
28
Agentic AI - Digital Adoption Platform
Not enough data
8.0
19
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Guide Options
Not enough data
8.6
232
Not enough data
8.8
231
Not enough data
8.3
222
Not enough data
8.1
224
Not enough data
8.5
226
Guide Tools
Not enough data
8.4
221
Not enough data
9.0
229
Not enough data
9.0
225
Not enough data
8.3
218
Access Options
Not enough data
7.6
210
Not enough data
7.9
216
Not enough data
8.3
210
Platform Basics
Not enough data
9.5
188
Not enough data
8.7
171
Not enough data
8.9
177
Platform Content
Not enough data
8.7
171
Not enough data
8.6
175
Not enough data
8.7
174
Platform Additional Functionality
Not enough data
8.7
181
Not enough data
8.3
167
Agentic AI - Screen and Video Capture
Not enough data
8.0
47
Knowledge Pages
9.0
685
Not enough data
9.1
641
Not enough data
9.0
686
Not enough data
8.8
585
Not enough data
8.9
546
Not enough data
9.1
558
Not enough data
Knowledge Dissemination
8.9
668
Not enough data
9.0
667
Not enough data
9.5
740
Not enough data
9.1
714
Not enough data
9.1
578
Not enough data
9.2
580
Not enough data
9.3
581
Not enough data
9.0
550
Not enough data
9.1
562
Not enough data
Agentic AI - Knowledge Base
8.6
100
Not enough data
9.0
102
Not enough data
8.8
99
Not enough data
Compatibility
9.3
97
Not enough data
8.9
94
Not enough data
8.9
93
Not enough data
Agentic AI - Enterprise Search Software
8.8
43
Not enough data
8.7
42
Not enough data
9.0
42
Not enough data
8.7
41
Not enough data
9.0
43
Not enough data
8.7
42
Not enough data
Search Queries
9.1
93
Not enough data
9.4
97
Not enough data
9.1
91
Not enough data
9.1
87
Not enough data
9.3
94
Not enough data
AI powered search - Enterprise Search Software
8.6
31
Not enough data
8.3
28
Not enough data
9.4
31
Not enough data
Functionality
9.0
93
Not enough data
9.3
96
Not enough data
9.1
95
Not enough data
Compatibility - Enterprise Search Software
8.9
28
Not enough data
9.4
30
Not enough data
8.6
28
Not enough data
Functionality - Enterprise Search Software
8.8
28
Not enough data
9.5
28
Not enough data
9.1
29
Not enough data
Search Queries - Enterprise Search Software
8.9
29
Not enough data
9.5
31
Not enough data
8.4
31
Not enough data
9.3
29
Not enough data
Responses
8.6
54
Not enough data
8.7
56
Not enough data
9.2
59
Not enough data
Automation - AI Agents
8.6
50
Not enough data
8.3
53
Not enough data
8.2
55
Not enough data
8.8
54
Not enough data
9.0
52
Not enough data
Platform
8.8
57
Not enough data
8.8
52
Not enough data
8.6
55
Not enough data
Autonomy - AI Agents
8.9
56
Not enough data
8.8
54
Not enough data
8.8
57
Not enough data
8.8
55
Not enough data
Generative AI
9.0
59
Not enough data
8.8
57
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Tango are categorized as AI Agent Builders
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, and AI IT Agents
Tango is categorized as Work Instructions, Digital Adoption Platform, Screen and Video Capture, and Robotic Process Automation (RPA)
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Computer Software
11.8%
Marketing and Advertising
8.0%
Education Management
6.4%
Primary/Secondary Education
6.1%
Information Technology and Services
5.6%
Other
62.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Tango has no discussions with answers
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