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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Small-Business (36.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$39.00 Per Year
Guru
Star Rating
(2,323)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSnagit
Star Rating
(5,715)4.7 out of 5
Market Segments
Small-Business (36.9% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Year
Free Trial is available
Browse all 2 pricing plansGuru vs Snagit
When assessing the two solutions, reviewers found Snagit easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Snagit meets the needs of their business better than Guru.
- When comparing quality of ongoing product support, reviewers felt that Guru is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Guru over Snagit.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Snagit
Personal Subscription
$39.00
Per Year
- No keys needed, just sign in
- Non-transferable
- Always up-to-date
Free Trial
Guru
Free Trial is available
Snagit
Free Trial is available
Ratings
Meets Requirements
9.2
1,916
9.4
5,104
Ease of Use
9.2
1,938
9.3
5,198
Ease of Setup
9.3
955
9.4
2,067
Ease of Admin
9.0
476
9.3
1,209
Quality of Support
9.3
1,514
9.1
2,984
Has the product been a good partner in doing business?
9.4
429
9.4
1,084
Product Direction (% positive)
9.2
1,815
8.6
5,101
Features by Category
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
111
Not enough data
9.3
109
Not enough data
9.3
110
Not enough data
Content Discovery
9.4
111
Not enough data
9.3
109
Not enough data
9.2
108
Not enough data
9.0
104
Not enough data
9.3
102
Not enough data
9.1
105
Not enough data
Generative AI
9.1
69
Not enough data
9.2
70
Not enough data
Administration
9.2
678
Not enough data
9.2
672
Not enough data
9.1
668
Not enough data
Knowledge Management
9.6
793
Not enough data
9.2
741
Not enough data
9.2
701
Not enough data
Compliance
9.2
690
Not enough data
9.1
659
Not enough data
9.2
654
Not enough data
9.1
633
Not enough data
Customer Support
9.2
763
Not enough data
9.2
722
Not enough data
9.0
647
Not enough data
Data Security
9.2
634
Not enough data
9.2
631
Not enough data
9.3
653
Not enough data
9.1
635
Not enough data
Administration
9.2
680
Not enough data
9.3
703
Not enough data
9.4
771
Not enough data
Generative AI
9.0
487
Not enough data
Platform Basics
Not enough data
9.8
2522
Not enough data
9.1
2329
Not enough data
9.1
2457
Platform Content
Not enough data
8.8
2312
Not enough data
8.3
2041
Not enough data
9.1
2298
Platform Additional Functionality
Not enough data
8.4
2080
Not enough data
7.9
1925
Agentic AI - Screen and Video Capture
Not enough data
6.6
126
Knowledge Pages
9.0
687
Not enough data
9.1
642
Not enough data
9.0
687
Not enough data
8.8
587
Not enough data
8.9
548
Not enough data
9.1
560
Not enough data
Knowledge Dissemination
8.9
669
Not enough data
9.0
669
Not enough data
9.5
742
Not enough data
9.1
716
Not enough data
9.1
580
Not enough data
9.2
582
Not enough data
9.3
582
Not enough data
9.0
552
Not enough data
9.1
564
Not enough data
Agentic AI - Knowledge Base
8.6
101
Not enough data
9.0
103
Not enough data
8.8
101
Not enough data
Compatibility
9.3
99
Not enough data
8.9
96
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.8
45
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
8.8
42
Not enough data
9.0
44
Not enough data
8.7
43
Not enough data
Search Queries
9.1
95
Not enough data
9.4
99
Not enough data
9.1
92
Not enough data
9.1
88
Not enough data
9.3
96
Not enough data
AI powered search - Enterprise Search Software
8.6
32
Not enough data
8.3
29
Not enough data
9.4
33
Not enough data
Functionality
9.0
94
Not enough data
9.3
98
Not enough data
9.1
96
Not enough data
Compatibility - Enterprise Search Software
8.9
29
Not enough data
9.5
32
Not enough data
8.7
29
Not enough data
Functionality - Enterprise Search Software
8.9
29
Not enough data
9.5
29
Not enough data
9.1
30
Not enough data
Search Queries - Enterprise Search Software
8.9
30
Not enough data
9.5
32
Not enough data
8.4
32
Not enough data
9.3
30
Not enough data
Responses
8.6
55
Not enough data
8.7
58
Not enough data
9.2
61
Not enough data
Automation - AI Agents
8.7
51
Not enough data
8.3
55
Not enough data
8.2
57
Not enough data
8.8
55
Not enough data
9.0
53
Not enough data
Platform
8.8
59
Not enough data
8.8
53
Not enough data
8.6
57
Not enough data
Autonomy - AI Agents
8.9
57
Not enough data
8.8
56
Not enough data
8.8
58
Not enough data
8.9
56
Not enough data
Generative AI
9.0
61
Not enough data
8.8
59
Not enough data
Video Creation
Not enough data
9.3
154
Not enough data
8.9
146
Not enough data
8.5
139
Not enough data
7.9
133
Not enough data
7.9
134
Software Delivery
Not enough data
7.4
133
Not enough data
7.7
135
Not enough data
7.4
124
Analytics
Not enough data
7.4
130
Not enough data
7.4
129
Not enough data
7.2
125
Generative AI
Not enough data
7.6
98
Not enough data
7.4
96
Not enough data
7.4
95
Not enough data
6.9
96
Agentic AI - Video Email
Not enough data
7.8
9
Platform Features
Not enough data
9.4
318
Not enough data
9.2
321
Not enough data
9.7
326
Not enough data
9.1
314
Not enough data
9.4
323
Not enough data
8.4
288
Organization
Not enough data
8.2
279
Not enough data
8.1
269
Not enough data
8.5
277
Customization
Not enough data
Feature Not Available
Not enough data
8.6
290
Not enough data
Feature Not Available
Analytics
Not enough data
7.7
259
Not enough data
7.5
254
Not enough data
7.6
254
Planning
Not enough data
6.6
454
Publishing
Not enough data
7.5
463
Social Media
Not enough data
7.1
463
Planning
Not enough data
6.8
459
Generative AI
Not enough data
5.8
297
Not enough data
5.8
295
Not enough data
5.8
293
Not enough data
5.8
291
Not enough data
5.7
290
Agentic AI - Content Creation
Not enough data
6.2
64
Not enough data
6.9
65
Not enough data
6.8
64
Not enough data
6.8
64
Not enough data
6.6
64
Not enough data
6.3
64
Not enough data
6.3
63
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Snagit share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Snagit is categorized as Video Email, Screen and Video Capture, Content Creation, and Video Communications
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snagit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.0%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Computer Software
12.7%
Information Technology and Services
12.6%
Marketing and Advertising
5.5%
Hospital & Health Care
3.8%
Financial Services
3.6%
Other
61.7%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
What is Snagit software used for?
10 Comments
SM
copying and editing images. Easy, quick, lots of good tools, intuitive in use optionsRead more
Is there a free version of Snagit?
10 Comments
JF
It is very inexpensive and worth its weight in gold, there may be a free trial, but this product is worth supporting!Read more
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