Introducing G2.ai, the future of software buying.Try now
Compare Guru and MyHub 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FAQ Ally
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
BlueDocs
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Helpjuice
Visit Website
At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Mid-Market (54.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$1,300.00 Per Year
Guru
Star Rating
(2,344)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansMyHub
Star Rating
(25)4.4 out of 5
Market Segments
Mid-Market (54.2% of reviews)
Pros & Cons
Entry-Level Pricing
$1,300.00 Per Year
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in user satisfaction, with a significantly higher overall rating compared to MyHub. Users appreciate the chat feature that effectively assists with customer support, highlighting how it provides precise answers and enhances their understanding of issues.
- Users say that Guru's implementation process is notably straightforward, with many praising its intuitive onboarding and seamless integration via a browser extension. This ease of setup allows teams to quickly adapt and utilize the platform in their daily operations.
- Reviewers mention that while MyHub is easy to set up and maintain, it does not match the level of user satisfaction found with Guru. Users have noted that MyHub serves well as a company intranet solution, but some feel it lacks the depth of features that enhance daily usability.
- According to verified reviews, Guru stands out in terms of support quality, with users frequently highlighting the responsiveness and helpfulness of the customer support team. This level of support contributes to a more positive overall experience compared to MyHub, where users have reported mixed experiences with customer service.
- Users report that Guru's features, such as knowledge sharing and advanced search capabilities, significantly enhance their workflow, making it easier to find and share information. In contrast, MyHub's features, while functional, do not seem to provide the same level of efficiency and user engagement.
- Reviewers note that Guru's ongoing product development and feature updates are well-received, with users feeling that the platform is continuously improving. MyHub, while also working on new features, has not garnered the same level of enthusiasm from its user base regarding its product direction.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
MyHub
Starter
$1,300.00
Per Year
- All Features
- 50 Users Included
- Additional Users $1.85 / Month
Free Trial
Guru
Free Trial is available
MyHub
Free Trial is available
Ratings
Meets Requirements
9.2
1,931
8.5
21
Ease of Use
9.2
1,953
8.4
21
Ease of Setup
9.3
969
8.2
16
Ease of Admin
9.0
478
8.4
17
Quality of Support
9.3
1,528
8.7
20
Has the product been a good partner in doing business?
9.4
431
9.1
18
Product Direction (% positive)
9.2
1,829
9.4
21
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
119
Not enough data
9.2
115
Not enough data
9.3
118
Not enough data
Content Discovery
9.4
117
Not enough data
9.3
118
Not enough data
9.2
117
Not enough data
9.0
106
Not enough data
9.3
106
Not enough data
9.1
107
Not enough data
Generative AI
9.2
77
Not enough data
9.2
79
Not enough data
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.2
679
Not enough data
9.2
677
Not enough data
9.1
669
Not enough data
Knowledge Management
9.6
802
Not enough data
9.2
743
Not enough data
9.2
702
Not enough data
Compliance
9.1
698
Not enough data
9.1
664
Not enough data
9.2
658
Not enough data
9.1
637
Not enough data
Customer Support
9.2
771
Not enough data
9.2
729
Not enough data
9.0
650
Not enough data
Data Security
9.2
636
Not enough data
9.2
635
Not enough data
9.3
657
Not enough data
9.1
638
Not enough data
Administration
9.2
689
Not enough data
9.3
711
Not enough data
9.4
779
Not enough data
Generative AI
9.0
495
Not enough data
Knowledge Pages
9.0
690
8.0
5
9.1
645
8.0
5
9.0
692
7.3
5
8.8
590
Feature Not Available
8.9
556
Feature Not Available
9.0
568
8.0
5
Knowledge Dissemination
8.9
670
8.3
5
9.0
673
8.3
5
9.5
751
7.7
5
9.1
724
8.3
5
9.1
590
7.3
5
9.2
591
7.0
5
9.3
587
8.0
5
9.0
557
8.0
5
9.1
572
8.0
5
Agentic AI - Knowledge Base
8.6
102
Not enough data
9.0
106
Not enough data
8.9
103
Not enough data
Compatibility
9.2
106
Not enough data
8.9
99
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.6
53
Not enough data
8.7
44
Not enough data
9.0
49
Not enough data
8.8
44
Not enough data
9.0
50
Not enough data
8.7
44
Not enough data
Search Queries
9.1
99
Not enough data
9.5
100
Not enough data
9.1
93
Not enough data
9.1
89
Not enough data
9.3
103
Not enough data
AI powered search - Enterprise Search Software
8.5
39
Not enough data
8.3
32
Not enough data
9.5
39
Not enough data
Functionality
8.9
99
Not enough data
9.3
101
Not enough data
9.1
99
Not enough data
Compatibility - Enterprise Search Software
8.9
30
Not enough data
9.5
33
Not enough data
8.7
30
Not enough data
Functionality - Enterprise Search Software
8.9
30
Not enough data
9.6
30
Not enough data
9.1
31
Not enough data
Search Queries - Enterprise Search Software
9.0
31
Not enough data
9.2
33
Not enough data
8.4
34
Not enough data
9.3
31
Not enough data
Responses
8.6
59
Not enough data
8.6
66
Not enough data
9.3
70
Not enough data
Automation - AI Agents
8.7
54
Not enough data
8.3
63
Not enough data
8.2
65
Not enough data
8.9
59
Not enough data
9.0
56
Not enough data
Platform
8.7
63
Not enough data
8.8
60
Not enough data
8.5
65
Not enough data
Autonomy - AI Agents
8.9
62
Not enough data
8.8
62
Not enough data
8.7
67
Not enough data
8.9
58
Not enough data
Generative AI
9.1
71
Not enough data
8.8
70
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization - AI Agent Builders
9.7
10
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.3
9
Not enough data
9.2
10
Not enough data
Not enough data
Not enough data
8.2
10
Not enough data
Data and Analytics - AI Agent Builders
9.0
7
Not enough data
9.8
10
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
8.1
8
Not enough data
Not enough data
Not enough data
9.0
7
Not enough data
8.7
9
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and MyHub are categorized as Knowledge Base
Unique Categories
Guru is categorized as AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
MyHub is categorized as Business Instant Messaging, Cloud File Storage, Employee Intranet, Cloud Content Collaboration, and Portals
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyHub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.8%
Other
53.0%
Hospital & Health Care
16.7%
Real Estate
12.5%
Non-Profit Organization Management
8.3%
Construction
8.3%
Pharmaceuticals
4.2%
Other
50.0%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Do you have any published FAQs?
1 Comment
Official Response from MyHub
Yes, please go to https://www.myhubintranet.com/faqs/Read more
Do you have an online knowledgebase?
1 Comment
Official Response from MyHub
Yes, please go to https://help.myhubintranet.com/Read more
Is your support really free?
1 Comment
Official Response from MyHub
Yes, please go to https://www.myhubintranet.com/book-demo/, all support calls are free of charge. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
