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At a Glance
Market Segments
Mid-Market (57.3% of reviews)
Enterprise (66.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,306)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansLumApps
Star Rating
(92)4.3 out of 5
Market Segments
Enterprise (66.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about LumAppsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Knowledge Base functionality, scoring 9.7, while LumApps trails with a score of 8.2. Reviewers mention that Guru's ability to centralize and manage knowledge effectively makes it a preferred choice for teams needing robust documentation.
- Reviewers mention that Guru's File Sharing feature is rated at 9.2, significantly higher than LumApps' 7.8. Users say that Guru's seamless integration of file sharing within its platform enhances collaboration, making it easier for teams to access and share documents.
- G2 users highlight Guru's superior Quality of Support, with a score of 9.4 compared to LumApps' 8.0. Users report that Guru's support team is responsive and helpful, which is crucial for organizations that rely on timely assistance.
- Users on G2 note that Guru's Ease of Use is rated at 9.2, while LumApps scores 8.3. Reviewers say that Guru's intuitive interface allows for a smoother onboarding process, making it easier for new users to adapt quickly.
- Reviewers mention that Guru's Performance and Reliability score of 9.5 outshines LumApps' 8.5. Users report that Guru consistently performs well under load, ensuring that teams can rely on it during critical operations.
- Users say that Guru's Integrations score of 9.6 is a significant advantage, as it offers a wide range of compatibility with other tools, while LumApps, although functional, does not match this level of integration flexibility.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
LumApps
No pricing availableFree Trial
Guru
Free Trial is available
LumApps
No trial information availableRatings
Meets Requirements
9.2
1,906
8.0
63
Ease of Use
9.3
1,927
8.3
66
Ease of Setup
9.3
945
8.0
54
Ease of Admin
9.0
477
8.2
57
Quality of Support
9.3
1,504
8.0
62
Has the product been a good partner in doing business?
9.4
430
8.8
55
Product Direction (% positive)
9.2
1,805
8.5
64
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.3
105
Not enough data
9.3
105
Not enough data
9.4
104
Not enough data
Content Discovery
9.4
104
Not enough data
9.2
102
Not enough data
9.1
101
Not enough data
8.9
103
Not enough data
9.3
101
Not enough data
9.1
102
Not enough data
Generative AI
9.1
62
Not enough data
9.2
63
Not enough data
Administration
9.2
675
Not enough data
9.2
670
Not enough data
9.1
664
Not enough data
Knowledge Management
9.6
787
Not enough data
9.3
738
Not enough data
9.2
701
Not enough data
Compliance
9.2
684
Not enough data
9.2
656
Not enough data
9.2
652
Not enough data
9.1
630
Not enough data
Customer Support
9.2
758
Not enough data
9.2
719
Not enough data
9.0
647
Not enough data
Data Security
9.2
633
Not enough data
9.2
628
Not enough data
9.3
650
Not enough data
9.1
633
Not enough data
Administration
9.2
676
Not enough data
9.3
699
Not enough data
9.4
766
Not enough data
Generative AI
9.0
482
Not enough data
Knowledge Pages
9.0
683
Not enough data
9.1
640
Not enough data
9.0
680
Not enough data
8.8
580
Not enough data
8.9
539
Not enough data
9.1
551
Not enough data
Knowledge Dissemination
8.9
667
Not enough data
9.0
664
Not enough data
9.5
733
Not enough data
9.1
710
Not enough data
9.1
571
Not enough data
9.2
574
Not enough data
9.3
580
Not enough data
9.0
545
Not enough data
9.2
556
Not enough data
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
98
Not enough data
8.8
97
Not enough data
Information Distribution
Not enough data
8.2
38
Not enough data
5.8
30
Not enough data
6.9
35
Not enough data
7.1
30
Not enough data
7.3
29
Employee Engagement
Not enough data
8.2
31
Not enough data
7.4
26
Not enough data
8.3
36
Not enough data
6.7
26
Not enough data
8.5
36
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
92
Not enough data
8.9
90
Not enough data
9.0
93
Not enough data
Agentic AI - Enterprise Search Software
8.9
41
Not enough data
8.7
42
Not enough data
9.0
42
Not enough data
8.8
41
Not enough data
9.1
41
Not enough data
8.7
41
Not enough data
Search Queries
9.2
90
Not enough data
9.4
94
Not enough data
9.1
90
Not enough data
9.1
87
Not enough data
9.3
91
Not enough data
AI powered search - Enterprise Search Software
8.8
31
Not enough data
8.4
30
Not enough data
9.3
30
Not enough data
Functionality
9.0
91
Not enough data
9.4
92
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
8.9
30
Not enough data
9.5
31
Not enough data
8.7
30
Not enough data
Functionality - Enterprise Search Software
8.9
30
Not enough data
9.5
30
Not enough data
9.1
30
Not enough data
Search Queries - Enterprise Search Software
9.0
31
Not enough data
9.6
31
Not enough data
8.7
31
Not enough data
9.3
30
Not enough data
Responses
8.6
54
Not enough data
8.8
52
Not enough data
9.2
54
Not enough data
Automation - AI Agents
8.7
51
Not enough data
8.5
52
Not enough data
8.3
53
Not enough data
8.9
53
Not enough data
9.0
53
Not enough data
Platform
8.9
55
Not enough data
8.8
53
Not enough data
8.7
54
Not enough data
Autonomy - AI Agents
8.9
54
Not enough data
8.9
53
Not enough data
8.9
53
Not enough data
8.9
54
Not enough data
Generative AI
9.0
54
Not enough data
8.9
53
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
6.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Core Features - Employee Experience Software
Not enough data
Feature Not Available
Not enough data
8.7
5
People Analytics - Employee Experience Software
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features - Employee Experience Software
Not enough data
8.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Employee Improvement - Employee Experience Software
Not enough data
Feature Not Available
Not enough data
9.0
5
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
8.7
55
Not enough data
8.7
54
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and LumApps are categorized as Employee Intranet
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
LumApps is categorized as Enterprise Social Networking (ESN), Employee Communications, Employee Experience, and Frontline Worker Communication Platforms
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LumApps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.2%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
52.9%
Financial Services
9.1%
Computer Software
9.1%
Information Technology and Services
8.0%
Retail
4.5%
Logistics and Supply Chain
3.4%
Other
65.9%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How do you use LumApps?
1 Comment
LC
LumApps can be used for a variety of use cases, ranging from internal communications and Human Resources, to IT. With the LumApps mobile app, users can...Read more
LumApps has no more discussions with answers
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