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Compare Gupshup and Qualified 
Featured Products
At a Glance
Market Segments
Mid-Market (45.3% of reviews)
Mid-Market (70.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Gupshup
Star Rating
(65)4.4 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GupshupQualified
Star Rating
(1,393)4.9 out of 5
Market Segments
Mid-Market (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Qualified excels in user satisfaction, boasting a higher overall score compared to Gupshup. Users appreciate the intuitive features that allow for tailored chat experiences, which enhance engagement with prospects across various industries.
- Users say that Gupshup offers a user-friendly interface that is particularly convenient for Indian users, making it easy to navigate and access a wide range of features like chatbots, SMS, and email templates. However, some users feel that it may not fully meet their specific workflow needs.
- Reviewers mention that Qualified's AI capabilities, such as the AI SDR, have significantly improved their ability to engage web visitors, leading to a notable increase in booked meetings. This feature is highlighted as a game-changer for sales teams looking to maximize outreach.
- According to verified reviews, Gupshup's customer support is praised for being responsive and helpful, which is a critical factor for users who value assistance during implementation and ongoing use. However, the overall support quality still lags behind that of Qualified.
- Users highlight that Qualified's ease of setup and administration is a strong point, with many finding the onboarding process straightforward and efficient. In contrast, Gupshup users have reported some challenges in configuration, which can hinder a smooth start.
- Reviewers note that while Gupshup has a diverse feature set, Qualified's advanced customization options and analytics capabilities are often seen as superior, allowing users to tailor their marketing strategies more effectively and gain deeper insights into performance.
Pricing
Entry-Level Pricing
Gupshup
No pricing availableQualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
Free Trial
Gupshup
No trial information availableQualified
No trial information availableRatings
Meets Requirements
8.8
57
9.6
1,112
Ease of Use
8.7
58
9.2
1,123
Ease of Setup
8.8
40
9.2
816
Ease of Admin
8.1
22
9.2
804
Quality of Support
8.5
57
9.9
1,112
Has the product been a good partner in doing business?
8.7
22
9.9
822
Product Direction (% positive)
8.8
57
9.9
1,046
Features by Category
Messenger
8.6
22
9.2
350
|
Verified
7.2
21
9.1
391
|
Verified
7.5
21
9.6
437
|
Verified
7.9
21
9.3
394
|
Verified
Channels
7.3
20
Feature Not Available
7.3
22
9.6
415
|
Verified
8.5
21
7.3
172
6.9
19
Feature Not Available
7.2
18
8.5
173
|
Verified
Customers
8.2
19
9.4
382
|
Verified
7.8
20
9.4
332
|
Verified
7.9
21
9.2
399
|
Verified
7.7
19
9.5
389
|
Verified
7.6
19
9.4
387
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
38
Not enough data
8.4
33
Not enough data
8.9
38
Not enough data
8.9
38
Not enough data
9.1
40
Not enough data
8.5
35
Not enough data
8.6
34
Lead Facilitation
Not enough data
9.5
73
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.7
77
|
Verified
Organization
Not enough data
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.2
64
|
Verified
Performance Analysis
Not enough data
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Sales Analysis
Not enough data
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Generative AI
Not enough data
9.5
44
Not enough data
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
200
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Responses
Not enough data
9.4
526
Not enough data
9.5
504
Not enough data
9.6
535
Not enough data
9.3
450
Not enough data
9.0
364
Platform
Not enough data
9.7
549
Not enough data
9.5
539
Not enough data
9.4
508
Not enough data
9.3
529
Not enough data
9.2
416
Not enough data
9.4
471
Not enough data
9.5
484
Generative AI
Not enough data
9.1
179
Not enough data
8.9
173
Conversational Platform
8.6
13
Not enough data
8.5
11
Not enough data
8.5
12
Not enough data
9.0
12
Not enough data
Support Automation
8.8
12
Not enough data
8.6
13
Not enough data
8.0
11
Not enough data
8.5
12
Not enough data
Generative AI
6.9
8
Not enough data
7.1
8
Not enough data
Notifications
Not enough data
9.3
217
Not enough data
9.2
203
Not enough data
9.5
220
Settings
Not enough data
9.4
220
Not enough data
9.5
227
Not enough data
9.5
217
Personalization
Not enough data
9.4
221
Not enough data
9.5
204
Integrations
Not enough data
9.4
216
Not enough data
9.6
238
Not enough data
7.7
151
Not enough data
8.6
182
Not enough data
8.9
183
Generative AI
Not enough data
9.0
112
Not enough data
8.9
100
Not enough data
8.5
90
Not enough data
8.7
90
Not enough data
8.3
85
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Integrations
Not enough data
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Branding & Customizatio
Not enough data
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Automatic Rules & Configurations
Not enough data
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Agentic AI - Business Scheduling
Not enough data
9.4
14
Not enough data
9.5
13
Generative AI
7.0
11
9.3
48
7.4
11
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
652
|
Verified
Not enough data
9.4
633
|
Verified
Not enough data
8.7
389
Not enough data
9.4
486
|
Verified
Not enough data
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
569
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
412
|
Verified
Not enough data
9.3
511
|
Verified
WhatsApp Messaging - WhatsApp Marketing
9.3
14
Not enough data
9.4
14
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
9.0
14
Not enough data
9.4
14
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.0
13
Not enough data
9.4
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
Automation
Not enough data
9.4
68
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
76
Not enough data
9.1
67
Autonomy
Not enough data
8.8
62
Not enough data
9.1
63
Not enough data
9.0
63
Not enough data
8.8
61
Outbound Sales
Not enough data
9.3
57
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.3
61
Not enough data
9.1
55
Inbound Sales
Not enough data
9.0
61
Not enough data
9.4
67
Not enough data
8.8
55
Not enough data
9.6
72
Not enough data
9.3
69
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gupshup and Qualified are categorized as Conversational Marketing and Bot Platforms
Unique Categories
Gupshup is categorized as Conversational Support and WhatsApp Marketing
Qualified is categorized as AI SDRs, Business Scheduling, Buyer Intent Data Providers, AI Sales Assistant, Chatbots, Online Appointment Scheduling, Live Chat, Salesforce AppExchange Apps, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Gupshup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.3%
Insurance
6.3%
Automotive
6.3%
Other
65.6%
Computer Software
43.8%
Information Technology and Services
18.9%
Marketing and Advertising
4.1%
Computer & Network Security
4.1%
Financial Services
3.3%
Other
25.7%
Discussions
Is Gupshup good?
1 Comment
SS
yes,Overall experience is satisfactoryRead more
Gupshup has no more discussions with answers
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
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