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Compare Gryphon ONE and Level AI 
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At a Glance
Market Segments
Enterprise (78.0% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Gryphon ONE
Star Rating
(442)4.2 out of 5
Market Segments
Enterprise (78.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 4 pricing plansLevel AI
Star Rating
(200)4.7 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Level AIGryphon ONE vs Level AI
When assessing the two solutions, reviewers found Level AI easier to use, set up, and administer. Reviewers also preferred doing business with Level AI overall.
- Reviewers felt that Level AI meets the needs of their business better than Gryphon ONE.
- When comparing quality of ongoing product support, reviewers felt that Level AI is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Level AI over Gryphon ONE.
Pricing
Entry-Level Pricing
Gryphon ONE
Gryphon ONE Advanced Edition
Contact Us
Per Year
Provides a comprehensive, automated platform for proactive contact compliance, streamlining adherence to TCPA, state, and business-specific regulations.
- All Foundation Features
- Web Service API
- Salesforce Integration
Level AI
No pricing availableFree Trial
Gryphon ONE
No trial information availableLevel AI
No trial information availableRatings
Meets Requirements
8.7
332
8.8
179
Ease of Use
8.5
347
8.9
186
Ease of Setup
8.5
122
8.9
159
Ease of Admin
8.3
125
9.0
47
Quality of Support
8.8
311
9.0
168
Has the product been a good partner in doing business?
8.9
120
9.1
44
Product Direction (% positive)
6.5
342
9.5
177
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
9.0
42
Not enough data
8.8
40
Not enough data
8.7
39
Not enough data
8.6
40
Agent Performance Management
Not enough data
8.9
41
Not enough data
8.5
41
Not enough data
8.8
41
Generative AI
Not enough data
8.5
39
Agentic AI - Conversation Intelligence
Not enough data
8.2
13
Not enough data
8.3
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.2
13
Not enough data
8.5
13
Quality Assurance
Not enough data
9.2
124
Not enough data
9.0
124
Not enough data
8.8
123
Engagement
Not enough data
8.9
123
Not enough data
8.9
123
Not enough data
8.5
121
Performance
Not enough data
8.6
120
Not enough data
9.0
121
Generative AI
Feature Not Available
8.7
86
Not enough data
8.7
86
Compliance
8.8
8
Not enough data
8.8
8
Not enough data
6.4
7
Not enough data
Management
7.5
8
Not enough data
8.5
8
Not enough data
6.0
8
Not enough data
6.9
6
Not enough data
Integration
7.6
7
Not enough data
6.7
6
Not enough data
7.9
7
Not enough data
Algorithm
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
System
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Data Ingestion
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Presentation
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feedback Management
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feedback Sources
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.7
18
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.1
117
|
Verified
Not enough data
7.5
92
|
Verified
Not enough data
8.3
156
|
Verified
Not enough data
8.0
125
|
Verified
Not enough data
Not enough data
Not enough data
Contacts
7.7
100
Not enough data
Feature Not Available
Not enough data
7.9
128
|
Verified
Not enough data
Insights
7.5
99
|
Verified
Not enough data
8.4
149
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
70
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.2
18
Not enough data
8.9
18
Not enough data
8.5
16
Not enough data
7.8
17
Feedback
Not enough data
8.7
17
Not enough data
8.9
18
Feature Not Available
8.9
17
Feature Not Available
9.3
16
Feature Not Available
8.4
16
Not enough data
8.8
15
Feature Not Available
9.1
16
Generative AI
Not enough data
8.7
17
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
50
Not enough data
8.6
50
Not enough data
8.8
50
Not enough data
8.7
50
Not enough data
8.3
49
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.0
49
Not enough data
8.8
50
Not enough data
8.5
48
Not enough data
9.0
51
Automation
Not enough data
8.9
52
Not enough data
8.8
52
Not enough data
8.6
51
Autonomy
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
8.8
51
Not enough data
8.7
51
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gryphon ONE and Level AI are categorized as Contact Center Quality Assurance, Conversation Intelligence, and Sales Coaching
Unique Categories
Gryphon ONE is categorized as Feedback Analytics, Call Compliance, AI Sales Assistant, and Outbound Call Tracking
Level AI is categorized as Speech Analytics, Natural Language Generation (NLG), Natural Language Understanding (NLU), and AI Customer Support Agents
Reviews
Reviewers' Company Size
Gryphon ONE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Level AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Security and Investigations
39.0%
Financial Services
17.3%
Telecommunications
8.4%
Insurance
8.4%
Marketing and Advertising
3.5%
Other
23.5%
Consumer Services
27.5%
Printing
9.3%
Food & Beverages
9.3%
Retail
6.7%
Marketing and Advertising
6.2%
Other
40.9%
Discussions
Gryphon ONE has no discussions with answers
What is LevelAI used for?
1 Comment
JS
To improve customer service in contact centers.Read more
Level AI has no more discussions with answers
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