# Gryphon ONE, Level AI vs InsideSales Comparison

| | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 442 | 199 | 618 | 
| **Largest Market Segment** | Enterprise (78.0% of reviews) | Mid-Market (59.9% of reviews) | Enterprise (48.4% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Gryphon ONE

Pros:
- Helpful (5 reviews)
- Ease of Use (3 reviews)

Cons:
- Call Issues (3 reviews)
- Complex Customization (2 reviews)

### Level AI

Pros:
- Ease of Use (78 reviews)
- Helpful (55 reviews)

Cons:
- Inaccuracy (23 reviews)
- Slow Performance (17 reviews)

### InsideSales

**Not enough data**

---
## Ratings Comparison
| Rating | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (332 reviews) | 8.9 (177 reviews) | 8.9 (487 reviews) | 
  | **Ease of Use** | 8.5 (347 reviews) | 8.9 (184 reviews) | 8.9 (491 reviews) | 
  | **Ease of Setup** | 8.5 (122 reviews) | 8.9 (157 reviews) | 8.4 (94 reviews) | 
  | **Ease of Admin** | 8.3 (125 reviews) | 9.0 (48 reviews) | 8.4 (96 reviews) | 
  | **Quality of Support** | 8.8 (311 reviews) | 9.0 (166 reviews) | 9.1 (479 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (120 reviews) | 9.0 (45 reviews) | 9.2 (92 reviews) | 
  | **Product Direction (% positive)** | 6.5 (342 reviews) | 9.5 (175 reviews) | 9.0 (473 reviews) | 

---
## Pricing

### Gryphon ONE

#### Entry-Level Pricing

Plan: Gryphon ONE Advanced Edition

Price: Contact Us Per Year

Description: Provides a comprehensive, automated platform for proactive contact compliance, streamlining adherence to TCPA, state, and business-specific regulations.

Key Features:
- All Foundation Features
- Web Service API
- Salesforce Integration

[Browse all 4 editions](https://www.g2.com/products/gryphon-one/pricing)

#### Free Trial

No

### Level AI

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### InsideSales

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Sales Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | 8.7/10 | 123 |

#### Data Availability

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Contact Data Availability** | Not enough data | Not enough data | 8.8 (94 reviews) | 
| **Company Data Availability** | Not enough data | Not enough data | 8.6 (92 reviews) | 
| **Industry Research Availability** | Not enough data | Not enough data | 8.4 (77 reviews) ✓ Verified | 
| **Technographic Data Availability** | Not enough data | Not enough data | Not enough data | 

#### Data Accuracy

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Contact Data Accuracy** | Not enough data | Not enough data | 8.5 (85 reviews) | 
| **Company Data Accuracy** | Not enough data | Not enough data | 8.5 (81 reviews) | 
| **Technographic Data Accuracy** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Sales Intelligence

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 8.7 (22 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.2 (29 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | Not enough data | 8.8 (31 reviews) | 
| **Reporting/Dashboards** | Not enough data | Not enough data | 8.3 (29 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 9.1 (23 reviews) | 

#### Features

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 8.6 (67 reviews) | 
| **Integration to CRM/Marketing Automation** | Not enough data | Not enough data | 9.1 (89 reviews) | 
| **Data Cleaning/Enrichment** | Not enough data | Not enough data | 8.4 (73 reviews) | 
| **Data Segmentation/Filtering** | Not enough data | Not enough data | 8.7 (77 reviews) ✓ Verified | 
| **Search** | Not enough data | Not enough data | 8.8 (95 reviews) ✓ Verified | 
| **News/People Alerts** | Not enough data | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Connections** | Not enough data | Not enough data | 8.7 (79 reviews) ✓ Verified | 
| **Reporting** | Not enough data | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **Messaging** | Not enough data | Not enough data | 8.9 (83 reviews) ✓ Verified | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | 9.2/10 | 35 |

#### Lead Facilitation

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 9.4 (8 reviews) | 
| **Lead Qualification** | Not enough data | Not enough data | 8.7 (21 reviews) | 
| **Lead Follow-up** | Not enough data | Not enough data | 9.4 (27 reviews) | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 9.4 (20 reviews) | 

#### Organization

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 9.4 (24 reviews) | 
| **Data Entry** | Not enough data | Not enough data | 9.4 (27 reviews) | 
| **Integrations / APIs** | Not enough data | Not enough data | 9.1 (18 reviews) | 

#### Performance Analysis

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 8.9 (17 reviews) | 
| **Peformance Tracking** | Not enough data | Not enough data | 9.1 (25 reviews) | 

#### Sales Analysis

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 9.4 (13 reviews) | 
| **Sales Forecasting ** | Not enough data | Not enough data | 9.0 (18 reviews) | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | 8.8/10 | 244 |

#### Integrated Workflows

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | 9.1 (225 reviews) ✓ Verified | 
| **Email Tracking/Automation** | Not enough data | Not enough data | 9.0 (228 reviews) ✓ Verified | 
| **Calls and Voice** | Not enough data | Not enough data | 9.0 (228 reviews) | 
| **Other Outreach Options ** | Not enough data | Not enough data | 8.8 (173 reviews) ✓ Verified | 
| **CRM Integration** | Not enough data | Not enough data | 9.1 (219 reviews) ✓ Verified | 
| **Calendar** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Shared Records** | Not enough data | Not enough data | 8.6 (11 reviews) | 

#### Repeatability and Reportability

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.9 (197 reviews) ✓ Verified | 
| **Workflow Management** | Not enough data | Not enough data | 9.1 (209 reviews) ✓ Verified | 
| **Workflow Performance** | Not enough data | Not enough data | 9.1 (200 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 8.7 (175 reviews) ✓ Verified | 
| **Gamification** | Not enough data | Not enough data | 8.2 (15 reviews) | 

#### AI and Automation

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Lead Scoring** | Not enough data | Not enough data | 8.4 (17 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 8.7 (17 reviews) | 
| **Buyer Intelligence** | Not enough data | Not enough data | 8.9 (15 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 8.2 (15 reviews) | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.6/10 | 45 |
| **InsideSales** | N/A | N/A |

#### Call Analytics

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Call Recording** | Not enough data | 9.0 (42 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | 8.8 (40 reviews) | Not enough data | 
| **Call Analysis** | Not enough data | 8.7 (39 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | 8.6 (40 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | 8.9 (41 reviews) | Not enough data | 
| **Speech-to-Text** | Not enough data | 8.5 (41 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 8.5 (39 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (13 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.6 (13 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.5 (13 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.5 (13 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.2 (13 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.5 (13 reviews) | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.8/10 | 127 |
| **InsideSales** | N/A | N/A |

#### Quality Assurance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Evaluation** | Not enough data | 9.2 (123 reviews) | Not enough data | 
| **Calibration** | Not enough data | 9.0 (123 reviews) | Not enough data | 
| **Reports** | Not enough data | 8.8 (122 reviews) | Not enough data | 

#### Engagement

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Feedback** | Not enough data | 8.9 (122 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 8.9 (121 reviews) | Not enough data | 
| **Training** | Not enough data | 8.6 (119 reviews) | Not enough data | 

#### Performance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Integrations** | Not enough data | 8.6 (118 reviews) | Not enough data | 
| **Compliance** | Not enough data | 9.0 (119 reviews) | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | 8.7 (84 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.7 (84 reviews) | Not enough data | 

### Call Compliance

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | 7.5/10 | 9 |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Compliance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Regulations** | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **Updates** | 8.8 (8 reviews) | Not enough data | Not enough data | 
| **Exemptions** | 6.4 (7 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Scrubbing** | 7.5 (8 reviews) | Not enough data | Not enough data | 
| **Blocking** | 8.5 (8 reviews) | Not enough data | Not enough data | 
| **Campaign Management** | 6.0 (8 reviews) | Not enough data | Not enough data | 
| **Screening** | 6.9 (6 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Phone Systems** | 7.6 (7 reviews) | Not enough data | Not enough data | 
| **Marketing & CRM** | 6.7 (6 reviews) | Not enough data | Not enough data | 
| **Third-Party** | 7.9 (7 reviews) | Not enough data | Not enough data | 

### Natural Language Understanding (NLU)

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.6/10 | 6 |
| **InsideSales** | N/A | N/A |

#### Algorithm

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Part of Speech Tagging** | Not enough data | 9.2 (6 reviews) | Not enough data | 
| **Summarization** | Not enough data | 9.7 (6 reviews) | Not enough data | 
| **Named Entity Recognition** | Not enough data | 8.9 (6 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Emotion Detection** | Not enough data | 8.3 (6 reviews) | Not enough data | 
| **Language Detection** | Not enough data | 8.9 (6 reviews) | Not enough data | 

#### System

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Data Ingestion & Wrangling** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Programming Language Support** | Not enough data | 8.6 (6 reviews) | Not enough data | 
| **Drag and Drop** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Pre-Built Algorithms** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Customizable Models** | Not enough data | 7.3 (5 reviews) | Not enough data | 

### Natural Language Generation (NLG)

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.1/10 | 5 |
| **InsideSales** | N/A | N/A |

#### Data Ingestion

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Big Data Processing** | Not enough data | 7.3 (5 reviews) | Not enough data | 
| **Unstructed Data Processing** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Processing of Various File Types** | Not enough data | 8.3 (5 reviews) | Not enough data | 

#### Presentation

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Report Creation** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Charts and Graphs** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Tailored Content** | Not enough data | Not enough data | Not enough data | 

#### System

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Programming Language Support** | Not enough data | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | 
| **Pre-Built Algorithms** | Not enough data | Not enough data | Not enough data | 
| **Customizable Models** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Responses

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Responses

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Customization** | Not enough data | Not enough data | Not enough data | 
| **Control** | Not enough data | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | Not enough data | 
| **Menu bars** | Not enough data | Not enough data | Not enough data | 
| **Drip sequences** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Live chat** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **A/B testing** | Not enough data | Not enough data | Not enough data | 
| **Role-based access** | Not enough data | Not enough data | Not enough data | 
| **Collection of information** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Feedback Management

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Segmentation** | Feature Not Available | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | Feature Not Available | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Online Reviews** | Feature Not Available | Not enough data | Not enough data | 
| **Surveys** | Feature Not Available | Not enough data | Not enough data | 
| **Social Media** | Feature Not Available | Not enough data | Not enough data | 
| **Customer Service Channels** | Feature Not Available | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Customer Support

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Text** | Not enough data | Not enough data | Not enough data | 
| **Speech** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 

#### Automation

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Ticket Resolution** | Not enough data | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Learning** | Not enough data | Not enough data | Not enough data | 
| **Language** | Not enough data | Not enough data | Not enough data | 
| **Conversational AI** | Not enough data | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.7/10 | 18 |
| **InsideSales** | N/A | N/A |

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (18 reviews) | Not enough data | 

### Digital Communications Governance

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Policy Management - Digital Communications Governance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Communications Policies Enforcement And Tracking** | Not enough data | Not enough data | Not enough data | 
| **Customizable Policy Templates** | Not enough data | Not enough data | Not enough data | 

#### Surveillance - Digital Communications Governance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Real-Time Monitoring Of Digital Communications Channels** | Not enough data | Not enough data | Not enough data | 
| **Alert System To Identify And Address Violation Of Policies** | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Digital Communications Governance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Tools To Analyze Communication Trends And Patterns** | Not enough data | Not enough data | Not enough data | 
| **Compliance Metrics** | Not enough data | Not enough data | Not enough data | 

#### Compliance Management - Digital Communications Governance

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Legal Requirements** | Not enough data | Not enough data | Not enough data | 
| **Regulations Change Updates** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | 8.4/10 | 35 |

#### Agentic AI - Sales Performance Management

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Incentives

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Badges** | Not enough data | Not enough data | 8.1 (16 reviews) | 
| **Triggers** | Not enough data | Not enough data | 8.2 (19 reviews) | 
| **Commission Calculator** | Not enough data | Not enough data | 6.3 (8 reviews) | 
| **Leaderboards** | Not enough data | Not enough data | 8.8 (25 reviews) ✓ Verified | 

#### Personalization

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Profiles** | Not enough data | Not enough data | 8.3 (17 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | Not enough data | 8.3 (17 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | 8.8 (23 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | Not enough data | 8.3 (18 reviews) | 

#### Administrative

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 9.2 (28 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | Not enough data | 9.1 (18 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | Not enough data | 8.8 (18 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | 9.2/10 | 196 |

#### Agentic AI - Email Tracking

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 9.1 (175 reviews) | 
| **Link Activity** | Not enough data | Not enough data | 9.1 (169 reviews) | 
| **Attachment Activity** | Not enough data | Not enough data | 9.2 (171 reviews) | 

#### Customizations

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | 9.2 (186 reviews) | 
| **Email Scheduling** | Not enough data | Not enough data | 9.3 (174 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.3 (180 reviews) | 
| **Email Categorization** | Not enough data | Not enough data | 8.9 (155 reviews) | 
| **Templates** | Not enough data | Not enough data | 9.3 (184 reviews) | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | 8.8/10 | 208 |

#### Agentic AI - Sales Analytics

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | Not enough data | 8.9 (131 reviews) | 
| **Exporting & Sharing Data** | Not enough data | Not enough data | 9.0 (124 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 9.0 (107 reviews) | 
| **Interactive Dashboards** | Not enough data | Not enough data | 8.9 (156 reviews) | 
| **Data Segmentation** | Not enough data | Not enough data | 8.7 (127 reviews) | 

#### Predictive Analytics

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | Not enough data | 8.6 (135 reviews) | 
| **Opportunity Scoring** | Not enough data | Not enough data | 8.7 (114 reviews) | 
| **Risk Analysis** | Not enough data | Not enough data | 8.5 (99 reviews) | 
| **Live Forecasting** | Not enough data | Not enough data | 8.8 (112 reviews) | 

#### Sales Management

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | Not enough data | 8.9 (128 reviews) | 
| **Sales Gamification** | Not enough data | Not enough data | 8.8 (153 reviews) | 
| **Account-Based Analytics** | Not enough data | Not enough data | 8.9 (150 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 9.1 (183 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | 7.8/10 | 236 |
| **Level AI** | N/A | N/A |
| **InsideSales** | 8.9/10 | 386 |

#### Agentic AI - Outbound Call Tracking

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Calling

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Record Calls** | 8.1 (117 reviews) ✓ Verified | Not enough data | 8.9 (291 reviews) | 
| **Generate Location** | 7.5 (92 reviews) ✓ Verified | Not enough data | 8.9 (312 reviews) | 
| **Call Types** | 8.3 (156 reviews) ✓ Verified | Not enough data | 9.1 (322 reviews) | 
| **Click-to-Call** | 8.0 (125 reviews) ✓ Verified | Not enough data | 9.3 (372 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | Not enough data | 

#### Contacts

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Personalization** | 7.7 (100 reviews) | Not enough data | 8.9 (333 reviews) | 
| **Information Locater** | Feature Not Available | Not enough data | 8.8 (309 reviews) | 
| **Record Prospect Data** | 7.9 (128 reviews) ✓ Verified | Not enough data | 8.8 (308 reviews) | 

#### Insights

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Notes** | 7.5 (99 reviews) ✓ Verified | Not enough data | 8.9 (341 reviews) | 
| **Daily Summary** | 8.4 (149 reviews) ✓ Verified | Not enough data | 8.7 (303 reviews) | 
| **Automated Voicemails** | Feature Not Available | Not enough data | 8.9 (254 reviews) | 
| **Automated Emails** | 7.1 (70 reviews) | Not enough data | 9.0 (309 reviews) | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 8.7 (308 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.8/10 | 19 |
| **InsideSales** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | 9.2 (18 reviews) | Not enough data | 
| **Coaching Materials** | Not enough data | 8.9 (18 reviews) | Not enough data | 
| **Playbook Creation** | Not enough data | 8.5 (16 reviews) | Not enough data | 
| **Video Record** | Not enough data | 7.8 (17 reviews) | Not enough data | 

#### Feedback

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Review** | Not enough data | 8.7 (17 reviews) | Not enough data | 
| **Scorecard** | Not enough data | 8.9 (18 reviews) | Not enough data | 
| **Coaching Card** | Not enough data | 8.9 (17 reviews) | Not enough data | 
| **Leaderboard** | Not enough data | 9.3 (16 reviews) | Not enough data | 
| **Real-Time Updates** | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.8 (15 reviews) | Not enough data | 
| **Competition** | Not enough data | 9.1 (16 reviews) | Not enough data | 

#### Generative AI

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 8.7 (17 reviews) | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | 8.6/10 | 53 |
| **InsideSales** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Automated Ticket Resolution** | Not enough data | 8.3 (50 reviews) | Not enough data | 
| **Contextual Response Generation** | Not enough data | 8.6 (50 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | 8.8 (50 reviews) | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | 8.7 (50 reviews) | Not enough data | 
| **Multilingual Support** | Not enough data | 8.3 (49 reviews) | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Proactive Customer Outreach** | Not enough data | 8.0 (49 reviews) | Not enough data | 
| **Feedback Collection** | Not enough data | 8.8 (50 reviews) | Not enough data | 
| **Escalation Handling** | Not enough data | 8.5 (48 reviews) | Not enough data | 
| **Workflow Optimization** | Not enough data | 9.0 (52 reviews) | Not enough data | 

#### Automation

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Customer Interaction Automation** | Not enough data | 8.9 (51 reviews) | Not enough data | 
| **Feedback Collection** | Not enough data | 8.8 (51 reviews) | Not enough data | 
| **Document Processing** | Not enough data | 8.6 (50 reviews) | Not enough data | 

#### Autonomy

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Independent Decision Making** | Not enough data | 8.7 (50 reviews) | Not enough data | 
| **Adaptive Responses** | Not enough data | 8.9 (50 reviews) | Not enough data | 
| **Task Execution** | Not enough data | 8.8 (50 reviews) | Not enough data | 
| **Problem Solving** | Not enough data | 8.7 (50 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Gryphon ONE** | N/A | N/A |
| **Level AI** | N/A | N/A |
| **InsideSales** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Gryphon ONE (5):** [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Call Compliance Software](https://www.g2.com/categories/call-compliance), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Level AI (10):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Natural Language Understanding (NLU) Software](https://www.g2.com/categories/natural-language-understanding-nlu), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Natural Language Generation (NLG) Software](https://www.g2.com/categories/natural-language-generation-nlg), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Chatbots Software](https://www.g2.com/categories/chatbots), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)

**Unique to InsideSales (7):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)


---
## Reviewer Demographics

### By Company Size

| Segment | Gryphon ONE | Level AI | InsideSales | 
|---|---|---|---|
| **Small-Business** | 11.4% | 9.4% | 15.5% | 
| **Mid-Market** | 10.6% | 59.9% | 36.1% | 
| **Enterprise** | 78.0% | 30.7% | 48.4% | 

### By Industry

#### Gryphon ONE

- **Security and Investigations:** 39.0%
- **Financial Services:** 17.3%
- **Telecommunications:** 8.4%
- **Insurance:** 8.4%
- **Marketing and Advertising:** 3.5%
- **Wireless:** 3.0%
- **Consumer Services:** 3.0%
- **Retail:** 2.2%
- **Banking:** 1.2%
- **Sports:** 1.2%
- **Other:** 12.8%

#### Level AI

- **Consumer Services:** 27.2%
- **Food & Beverages:** 9.4%
- **Printing:** 8.4%
- **Retail:** 6.8%
- **Marketing and Advertising:** 6.3%
- **Financial Services:** 5.8%
- **Outsourcing/Offshoring:** 4.2%
- **Computer Software:** 3.7%
- **Business Supplies and Equipment:** 3.1%
- **Furniture:** 2.6%
- **Other:** 22.5%

#### InsideSales

- **Information Technology and Services:** 22.7%
- **Computer Software:** 16.0%
- **Marketing and Advertising:** 12.9%
- **Telecommunications:** 6.9%
- **Financial Services:** 5.6%
- **Internet:** 3.8%
- **Transportation/Trucking/Railroad:** 2.9%
- **Consumer Services:** 2.3%
- **Chemicals:** 2.0%
- **Hospital & Health Care:** 1.6%
- **Other:** 23.2%

---
## Alternatives

### Alternatives to Gryphon ONE

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3570 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
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- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5604 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9100 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews)
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- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1549 reviews)

### Alternatives to Level AI

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- [Balto](https://www.g2.com/products/balto/reviews) — 4.8/5 stars (588 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1549 reviews)
- [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6660 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
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### Alternatives to InsideSales

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
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- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5604 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13825 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1543 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9100 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9662 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)

---
## Top Discussions

### Gryphon ONE

No discussions available for this product.

### Level AI

- Title: [What is LevelAI used for?](https://www.g2.com/discussions/what-is-levelai-used-for) — 1 comment
  > **Top comment:** "To improve customer service in contact centers."

### InsideSales

- Title: [Do you think Playbooks will integrate more "Plays" into the system by the end of 2020?](https://www.g2.com/discussions/26128-do-you-think-playbooks-will-integrate-more-plays-into-the-system-by-the-end-of-2020) — 1 comment, 2 upvotes
  > **Top comment:** "Plays are written by users with permission, not by playbooks"
- Title: [Does Playbooks work with the Microsoft Dynamics cloud solution?](https://www.g2.com/discussions/work-with-miscrosoft-dynamics) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works with the cloud Microsoft Dynamics CRM. "
- Title: [Is Playbooks Salesforce lightning ready?](https://www.g2.com/discussions/salesforce-lightning-capable-f9f5a24d-500f-4b05-8b22-2ef70a1f8b83) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Playbooks works seamlessly with Salesforce lightning. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gryphon-one-vs-level-ai-vs-insidesales)