Users report that TextUs excels in Bulk SMS functionality with a score of 9.2, while Grayscale also performs well but slightly lower in this area. Reviewers mention that TextUs's bulk messaging capabilities are particularly user-friendly and efficient for large campaigns.
Reviewers mention that TextUs offers superior Two-Way Text Messaging with a score of 9.5, which allows for better engagement with customers. In contrast, Grayscale's score in this area is also strong but not as high, indicating that TextUs may provide a more interactive experience.
Users on G2 highlight that TextUs's Text Scheduler feature, rated at 9.4, is highly praised for its ease of use, allowing users to plan messages effectively. Grayscale, while competitive, does not match this level of user satisfaction in scheduling capabilities.
G2 users report that Grayscale shines in Quality of Support with a score of 9.3, slightly higher than TextUs's 9.1. Reviewers mention that Grayscale's support team is responsive and helpful, which can be crucial for businesses needing quick assistance.
Users say that TextUs's Automatic Replies feature, rated at 9.3, is particularly effective for maintaining customer engagement, while Grayscale's similar feature does not receive the same level of acclaim, indicating a potential area for improvement.
Reviewers mention that Grayscale's Interview Scheduling feature, rated at 8.6, is more robust compared to TextUs's 8.3, making it a better choice for organizations focused on recruitment processes. Users appreciate the streamlined scheduling options that Grayscale provides.
Pricing
Entry-Level Pricing
Grayscale
No pricing available
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
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