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Compare GoTo Connect and Grasshopper 
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At a Glance
Market Segments
Small-Business (71.0% of reviews)
Small-Business (86.3% of reviews)
Entry-Level Pricing
Starting at $27.00 1 User, Per month
$14.00 Per Month
GoTo Connect
Star Rating
(1,384)4.4 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansGrasshopper
Star Rating
(154)3.9 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
$14.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GoTo Connect excels in its Conference Calls feature, scoring 8.7 compared to Grasshopper's disappointing 5.6. Reviewers mention that GoTo Connect provides a more reliable and user-friendly experience for larger group meetings.
- Reviewers mention that GoTo Connect's Quality of Support is notably higher, with a score of 8.9, while Grasshopper only scores 7.7. Users on G2 appreciate the prompt and helpful responses from GoTo Connect's support team.
- Users say that GoTo Connect's Automated Attendants feature, rated at 9.0, offers more customization options than Grasshopper's 8.5, allowing businesses to create a more tailored customer experience.
- G2 users highlight that GoTo Connect's Voicemail to Email feature scores 8.9, providing seamless integration for users who prefer managing their messages via email, while Grasshopper lacks this level of functionality.
- Reviewers mention that GoTo Connect's Video Conferencing feature is rated 9.0, making it a strong choice for businesses that rely on virtual meetings, whereas Grasshopper does not offer a comparable video conferencing solution.
- Users report that GoTo Connect's Desk-to-Desk Calls feature, scoring 9.2, is particularly beneficial for teams, allowing for easy internal communication, while Grasshopper's score of 7.9 indicates a less robust offering in this area.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Grasshopper
True Solo
$14.00
Per Month
Starter plan for the single person businesses and side gigs. This plan includes: (1) local or toll free number with (1) extensions, for (1) user.
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
Free Trial
GoTo Connect
No trial information availableGrasshopper
Free Trial is available
Ratings
Meets Requirements
9.0
1,121
8.3
124
Ease of Use
9.0
1,134
8.0
126
Ease of Setup
8.7
795
7.7
66
Ease of Admin
8.9
778
8.3
61
Quality of Support
8.8
1,096
7.6
108
Has the product been a good partner in doing business?
9.1
771
7.6
60
Product Direction (% positive)
8.4
1,086
5.9
123
Features by Category
Dialing Options
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
Agent Tools
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Not enough data
Automation
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Not enough data
Agentic AI - Online Fax
6.1
9
Not enough data
6.5
9
Not enough data
Sending
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Not enough data
Channels
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Not enough data
Design
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Not enough data
Generative AI
4.7
19
Not enough data
5.4
20
Not enough data
Channels
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Not enough data
Generative AI
7.6
12
Not enough data
Functions
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
Agentic AI - Contact Center
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Not enough data
Administrative
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Not enough data
Platform Basics - VoIP Providers
8.5
48
Not enough data
9.0
49
Not enough data
8.5
48
Not enough data
7.5
47
Not enough data
9.1
46
Not enough data
8.0
46
Not enough data
Basic Communication
9.2
901
|
Verified
8.9
82
|
Verified
8.0
392
|
Verified
Feature Not Available
7.8
444
|
Verified
6.9
15
7.9
381
|
Verified
Feature Not Available
8.7
647
|
Verified
4.6
15
|
Verified
9.1
734
|
Verified
7.6
42
|
Verified
Agentic AI - VoIP Providers
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Not enough data
Access
8.2
475
|
Verified
6.3
22
8.2
501
6.5
19
8.4
504
|
Verified
8.5
56
|
Verified
Advanced Features
8.6
728
|
Verified
7.6
64
|
Verified
9.0
687
|
Verified
8.2
56
|
Verified
9.1
776
|
Verified
8.9
55
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
GoTo Connect and Grasshopper are categorized as VoIP Providers
Unique Categories
GoTo Connect is categorized as UCaaS Platforms, Online Fax, Auto Dialer, Contact Center, and Customer Communications Management
Grasshopper has no unique categories
Reviews
Reviewers' Company Size
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grasshopper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.6%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Information Technology and Services
9.8%
Consumer Services
6.5%
Marketing and Advertising
5.9%
Internet
5.2%
Financial Services
4.6%
Other
68.0%
Discussions
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
What is Grasshopper software used for?
1 Comment
AS
Grasshopper is used as a business calling app on your personal phone. You can take the office with you anywhere. The office number is what they will call but...Read more
Grasshopper has no more discussions with answers
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