# GorillaDesk vs Jobber Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in overall user satisfaction, with many praising its intuitive interface and robust features. Users appreciate how easy it is for technicians to collect payments on-site, enhancing convenience during service calls.
- **According to verified reviews** , GorillaDesk stands out for its exceptional customer support. Users highlight the quick response times and in-depth product knowledge of the support team, which significantly enhances the user experience.
- **Reviewers mention** that Jobber's implementation process is straightforward, with many users noting that the initial setup was easy for their teams. This contrasts with some experiences shared by GorillaDesk users, who found the transition to their system to be smoother compared to competitors.
- **Users say** that GorillaDesk offers a high level of customization, allowing businesses to tailor their experience to meet specific needs. This flexibility is often highlighted as a major strength, making it suitable for various operational styles.
- **G2 reviewers indicate** that Jobber has a higher overall G2 Score, reflecting its strong market presence and user satisfaction. Many users appreciate the consistent updates and improvements, which help build trust in the software's reliability.
- **According to recent feedback** , while both platforms have strong usability ratings, Jobber users often mention the clean design and ease of navigation as key benefits, whereas GorillaDesk users emphasize the speed and simplicity of their operations, showcasing different strengths in user experience.



| | GorillaDesk | Jobber | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 43 | 509 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (89.0% of reviews) | 
| **Entry Level Price** | Free Trial 1 Schedule Per Month | Starting at $29.00 1 User | 

---
## Top Pros & Cons

### GorillaDesk

Pros:
- Appointment Management (1 reviews)
- Booking Management (1 reviews)

Cons:
- Complex Setup (1 reviews)
- Delays (1 reviews)

### Jobber

Pros:
- Ease of Use (129 reviews)
- Scheduling (72 reviews)

Cons:
- Improvement Needed (39 reviews)
- Limited Functionality (36 reviews)

---
## Ratings Comparison
| Rating | GorillaDesk | Jobber | 
|---|---|---|
  | **Meets Requirements** | 9.3 (33 reviews) | 8.6 (421 reviews) | 
  | **Ease of Use** | 9.6 (35 reviews) | 9.0 (433 reviews) | 
  | **Ease of Setup** | 9.6 (24 reviews) | 8.9 (328 reviews) | 
  | **Ease of Admin** | 9.7 (22 reviews) | 9.1 (250 reviews) | 
  | **Quality of Support** | 9.6 (34 reviews) | 9.1 (412 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (22 reviews) | 9.3 (250 reviews) | 
  | **Product Direction (% positive)** | 9.6 (33 reviews) | 8.9 (424 reviews) | 

---
## Pricing

### GorillaDesk

#### Entry-Level Pricing

Plan: BASIC

Price: Free Trial 1 Schedule Per Month

Description: Everything you need to run a smarter, more efficient field service business:

Key Features:
- Client Manager (CRM)
- Quotes, Estimates & Work Orders
- Scheduling & Dispatching

[Browse all 2 editions](https://www.g2.com/products/gorilladesk/pricing)

#### Free Trial

Yes

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **GorillaDesk** | N/A | N/A |
| **Jobber** | 7.7/10 | 42 |

#### Job Management

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Integration with Inspection Software** | Not enough data | 6.9 (39 reviews) | 
| **Job Tracking** | Not enough data | 9.0 (41 reviews) | 
| **Resource Allocation** | Not enough data | 7.5 (40 reviews) | 

#### Field Service Management

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Mobile App** | Not enough data | 8.6 (41 reviews) | 
| **Contract Management** | Not enough data | 8.3 (40 reviews) | 
| **Industry-Specific CRM** | Not enough data | 7.9 (39 reviews) | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **GorillaDesk** | N/A | N/A |
| **Jobber** | N/A | N/A |

#### Operations

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Masonry Design** | Not enough data | 5.4 (17 reviews) | 
| **Masonry Estimating** | Not enough data | 5.8 (17 reviews) | 
| **Business Operations** | Not enough data | 8.3 (19 reviews) | 

#### Resource Management

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Supply Management** | Not enough data | 6.2 (17 reviews) | 
| **Field Service Management** | Not enough data | 8.2 (16 reviews) | 
| **Contractor Management** | Not enough data | 7.4 (17 reviews) | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **GorillaDesk** | N/A | N/A |
| **Jobber** | 7.4/10 | 25 |

#### Operations

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Roofing Design** | Not enough data | 5.2 (21 reviews) | 
| **Roofing Estimating** | Not enough data | 5.2 (21 reviews) | 
| **Business Operations** | Not enough data | 8.1 (23 reviews) | 

#### Resource Management

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Supply Management** | Not enough data | 6.4 (21 reviews) | 
| **Field Service Management** | Not enough data | 8.0 (23 reviews) | 
| **Contractor Management** | Not enough data | 6.7 (21 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **GorillaDesk** | N/A | N/A |
| **Jobber** | N/A | N/A |

#### Notifications

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 
| **Scheduling Notifications** | Not enough data | Not enough data | 

#### Settings

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 
| **Availability Settings** | Feature Not Available | Not enough data | 
| **Blocked Time Settings** | Not enough data | Not enough data | 

#### Personalization

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Links** | Not enough data | Not enough data | 

#### Integrations

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Payment Acceptance** | Not enough data | Not enough data | 
| **Video Conferencing** | Feature Not Available | Not enough data | 
| **Communication** | Not enough data | Not enough data | 

#### Generative AI

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **GorillaDesk** | 9.4/10 | 11 |
| **Jobber** | 7.6/10 | 312 |

#### Generative AI

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.4 (119 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.0 (114 reviews) | 

#### Before the Job

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Calendar** | 9.8 (8 reviews) | 8.6 (268 reviews) | 
| **Dispatch** | 9.6 (9 reviews) | 8.6 (247 reviews) | 
| **Roles** | 9.3 (7 reviews) | 8.8 (252 reviews) | 
| **Booking** | Not enough data | 8.2 (254 reviews) | 

#### On the Job

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Location** | 8.6 (7 reviews) | 8.3 (260 reviews) | 
| **Employee Communication** | 8.9 (6 reviews) | 7.9 (257 reviews) | 
| **Behavior Monitoring** | Not enough data | 6.9 (228 reviews) | 
| **Client Notifications** | 9.8 (7 reviews) | 8.6 (258 reviews) | 
| **Field Sales** | Not enough data | 8.2 (198 reviews) | 

#### After the Job

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Reports** | 9.3 (10 reviews) | 8.0 (262 reviews) | 
| **Analytics** | 9.0 (7 reviews) | 7.9 (250 reviews) | 
| **Invoicing** | 10.0 (9 reviews) | 9.1 (269 reviews) | 
| **CRM Integrations** | 9.8 (7 reviews) | 8.2 (241 reviews) | 

#### Agentic AI - Field Service Management

| Feature | GorillaDesk | Jobber | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (47 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (45 reviews) | 

---
## Categories
**Shared Categories (3):** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to GorillaDesk (1):** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Jobber (5):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [HVAC Software](https://www.g2.com/categories/hvac), [Roofing Software](https://www.g2.com/categories/roofing-software)


---
## Reviewer Demographics

### By Company Size

| Segment | GorillaDesk | Jobber | 
|---|---|---|
| **Small-Business** | 100.0% | 89.0% | 
| **Mid-Market** | 0% | 6.5% | 
| **Enterprise** | 0% | 4.4% | 

### By Industry

#### GorillaDesk

- **Consumer Services:** 41.9%
- **Environmental Services:** 30.2%
- **Chemicals:** 11.6%
- **Facilities Services:** 7.0%
- **Public Safety:** 2.3%
- **Public Relations and Communications:** 2.3%
- **Hospitality:** 2.3%
- **Construction:** 2.3%

#### Jobber

- **Construction:** 32.7%
- **Consumer Services:** 22.9%
- **Facilities Services:** 6.2%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.4%

---
## Alternatives

### Alternatives to GorillaDesk

- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews) — 4.1/5 stars (126 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (359 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (400 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4804 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5199 reviews)

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (359 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)

---
## Top Discussions

### GorillaDesk

No discussions available for this product.

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gorilladesk-vs-jobber)