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Compare GatherUp and Podium 
Featured Products
At a Glance
Market Segments
Small-Business (71.4% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
GatherUp
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GatherUpPodium
Star Rating
(2,043)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Podium excels in overall user satisfaction, reflected in its higher G2 Score of 80.46 compared to GatherUp's 52.1. Users appreciate Podium's ability to consolidate messages from various platforms like Google Business Profile and social media into a single feed, making communication management seamless.
- Users say that Podium's user interface is notably clear and easy to navigate, which contributes to its high ratings for ease of use. In contrast, while GatherUp also receives praise for its user-friendliness, it falls slightly behind Podium in this area, with users highlighting the intuitive nature of its platform but not to the same extent.
- According to verified reviews, Podium's implementation process is quick and efficient, with many users noting the effectiveness of its onboarding features. GatherUp also offers a smooth onboarding experience, with users commending the clear communication from support staff, but Podium's overall implementation feedback is more robust.
- Reviewers mention that Podium's automation features, such as the Text-to-Pay option and automatic review invitations via SMS, significantly enhance customer engagement. GatherUp users appreciate its automation capabilities as well, particularly for scheduling review requests, but they do not highlight as many standout features as Podium does.
- Users highlight that Podium has a larger volume of recent reviews, indicating a more active user base and up-to-date feedback. With 13 recent reviews compared to GatherUp's 0, Podium's insights are more reflective of current user experiences, which can be crucial for potential buyers.
- Reviewers note that while both platforms receive positive feedback for their support quality, Podium's support is rated slightly lower than GatherUp's. Users of GatherUp have specifically praised the thoroughness and clarity of support during onboarding, which may be a deciding factor for those prioritizing customer service.
Pricing
Entry-Level Pricing
GatherUp
No pricing availablePodium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
GatherUp
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
9.1
34
9.1
1,731
Ease of Use
9.0
36
9.3
1,750
Ease of Setup
9.2
25
9.1
1,083
Ease of Admin
9.1
24
9.3
881
Quality of Support
9.2
30
9.0
1,609
Has the product been a good partner in doing business?
9.3
23
9.2
898
Product Direction (% positive)
8.9
33
9.0
1,717
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
160
Not enough data
7.7
208
Not enough data
9.1
224
Not enough data
Feature Not Available
Channels
Not enough data
7.9
214
Not enough data
8.6
223
Not enough data
9.3
238
Not enough data
Feature Not Available
Not enough data
8.0
197
Customers
Not enough data
8.3
155
Not enough data
8.4
156
Not enough data
8.5
224
Not enough data
8.3
224
Not enough data
8.5
224
Agentic AI - Conversational Marketing
Not enough data
4.8
14
Not enough data
4.9
14
Not enough data
4.6
14
Not enough data
4.9
13
Not enough data
5.2
14
Not enough data
5.4
14
Not enough data
5.2
14
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
Not enough data
8.7
231
|
Verified
Not enough data
9.3
240
|
Verified
Not enough data
8.4
187
Not enough data
8.6
239
|
Verified
Not enough data
8.3
214
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
234
|
Verified
Not enough data
8.5
217
|
Verified
SMS Platform
Not enough data
8.5
224
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.3
25
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
Not enough data
8.2
323
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Responses
Not enough data
9.4
16
Not enough data
9.4
16
Not enough data
9.1
16
Automation - AI Agents
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.6
17
Not enough data
8.9
17
Not enough data
8.9
17
Platform
Not enough data
9.2
16
Not enough data
8.9
17
Not enough data
9.3
16
Autonomy - AI Agents
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.0
15
Generative AI
Not enough data
8.6
15
Not enough data
8.8
15
Responses
Not enough data
8.9
33
Not enough data
8.4
34
Not enough data
8.9
34
Not enough data
Feature Not Available
Not enough data
8.2
33
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
32
Not enough data
8.6
32
Not enough data
Feature Not Available
Not enough data
8.8
33
Not enough data
9.0
32
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.7
295
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
701
|
Verified
Not enough data
9.0
726
|
Verified
Not enough data
8.1
512
Not enough data
9.0
667
|
Verified
Not enough data
7.4
297
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
680
|
Verified
Not enough data
8.6
649
|
Verified
Not enough data
8.6
631
|
Verified
Not enough data
8.8
637
|
Verified
Not enough data
8.5
602
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Consumer Intelligence
9.1
22
|
Verified
9.1
630
|
Verified
8.9
19
8.4
519
9.1
18
|
Verified
8.5
560
|
Verified
Reporting
7.7
14
|
Verified
Feature Not Available
8.3
18
|
Verified
8.4
525
|
Verified
8.8
22
|
Verified
8.9
649
|
Verified
Media Monitoring
8.6
17
|
Verified
8.5
519
8.7
13
|
Verified
7.3
200
Feature Not Available
8.3
512
In-House Management
Feature Not Available
8.6
504
Feature Not Available
8.6
504
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
GatherUp and Podium are categorized as Online Reputation Management
Unique Categories
GatherUp is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
GatherUp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Insurance
9.5%
Health, Wellness and Fitness
7.1%
Retail
4.8%
Hospital & Health Care
4.8%
Other
38.1%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Discussions
GatherUp has no discussions with answers
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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