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Compare FreshBooks and Zoho Expense 
Featured Products
At a Glance
Market Segments
Small-Business (86.7% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
Starting at $6.30 Per Month
$0.00
FreshBooks
Star Rating
(951)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansZoho Expense
Star Rating
(1,444)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Expense excels in overall user satisfaction, reflected in its higher G2 Score of 82.68 compared to FreshBooks' 67.94. Users appreciate the clean interface and efficient expense submission process, especially with the mobile app that allows for quick receipt capture.
- According to verified reviews, FreshBooks shines in its ease of use, with users highlighting its intuitive design that caters well to those without accounting backgrounds. One user noted, "I like FreshBooks for its easy invoicing and how it saves me time while maintaining accuracy."
- Users say that Zoho Expense offers a robust feature set for receipt management, including accurate multi-lingual AI interpretation of scanned receipts. This capability makes it a strong choice for businesses needing to manage expenses across different languages.
- Reviewers mention that FreshBooks provides excellent customer support, with many users praising the responsiveness and helpfulness of the support team. This aspect is crucial for small businesses that may require assistance during setup and ongoing use.
- G2 reviewers highlight that while both products have similar star ratings, the volume of recent reviews for Zoho Expense (44 in the last 90 days) suggests a more active user base, which can indicate ongoing improvements and updates that FreshBooks may lack with only 3 recent reviews.
- Users report that FreshBooks has a strong advantage in invoice management, with features that simplify creating and editing invoices. One user mentioned, "It is easy to create a new invoice and edit any invoices," showcasing its user-friendly approach to financial management.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Zoho Expense
Free Plan
$0.00
For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users.
- 5 GB Receipt Storage
- 20 Receipt Autoscans
- Multicurrency Expenses
Free Trial
FreshBooks
Free Trial is available
Zoho Expense
Free Trial is available
Ratings
Meets Requirements
8.8
761
8.8
1,177
Ease of Use
9.1
852
8.8
1,197
Ease of Setup
9.2
462
8.6
881
Ease of Admin
9.2
335
8.7
760
Quality of Support
9.2
710
8.5
955
Has the product been a good partner in doing business?
9.2
330
8.7
713
Product Direction (% positive)
8.7
758
9.1
1,153
Features by Category
Expense Reports
8.6
106
8.7
849
|
Verified
8.0
100
7.4
606
|
Verified
7.6
99
8.0
711
|
Verified
8.1
98
8.7
806
|
Verified
7.1
80
8.4
661
|
Verified
7.2
87
8.2
605
|
Verified
7.9
89
7.5
523
|
Verified
Agentic AI - Expense Management
Not enough data
7.4
46
Not enough data
7.8
47
Travel Management
6.8
79
7.7
369
6.5
76
7.5
413
6.1
71
7.6
413
6.5
72
7.6
421
Client Invoicing
9.0
135
Feature Not Available
8.5
118
7.7
358
8.2
124
7.9
429
|
Verified
Mobile
8.2
84
8.8
765
|
Verified
6.9
81
8.3
515
|
Verified
5.6
73
7.5
285
Platform
6.2
63
7.7
390
|
Verified
6.3
66
7.9
427
|
Verified
Administration
7.0
63
8.0
343
|
Verified
Administration
7.2
105
8.3
547
|
Verified
7.8
106
8.4
586
|
Verified
7.6
113
8.3
564
|
Verified
7.2
103
8.3
513
|
Verified
7.9
111
8.6
638
|
Verified
Platform
8.3
127
8.4
653
|
Verified
7.2
97
7.8
422
|
Verified
7.0
94
8.1
402
|
Verified
9.0
126
8.7
637
|
Verified
8.3
115
8.6
584
|
Verified
7.0
99
7.7
408
|
Verified
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
326
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
314
|
Verified
Not enough data
Reporting & Analytics
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Setup
Not enough data
8.5
114
Not enough data
8.6
120
Not enough data
8.6
117
Not enough data
8.5
115
Tracking
Not enough data
9.0
139
Not enough data
8.6
121
Not enough data
8.7
118
Reimbursement
Not enough data
8.9
133
Not enough data
9.1
145
Not enough data
8.7
119
Platform - Mileage Tracking
Not enough data
8.9
58
Not enough data
8.2
55
Agentic AI - Mileage Tracking
Not enough data
7.7
11
Not enough data
7.1
11
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
135
Feature Not Available
8.5
118
7.7
358
8.2
124
7.9
429
|
Verified
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
8.3
547
|
Verified
7.8
106
8.4
586
|
Verified
7.6
113
8.3
564
|
Verified
7.2
103
8.3
513
|
Verified
7.9
111
8.6
638
|
Verified
Platform
8.3
127
8.4
653
|
Verified
7.2
97
7.8
422
|
Verified
7.0
94
8.1
402
|
Verified
9.0
126
8.7
637
|
Verified
8.3
115
8.6
584
|
Verified
7.0
99
7.7
408
|
Verified
Categories
Categories
Shared Categories
FreshBooks and Zoho Expense are categorized as Expense Management
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Expense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
6.5%
Graphic Design
4.7%
Accounting
4.5%
Consulting
4.0%
Other
63.2%
Information Technology and Services
8.3%
Computer Software
5.9%
Construction
4.6%
Non-Profit Organization Management
4.2%
Accounting
3.6%
Other
73.5%
Discussions
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
How can I import my e-receipt from my cellphone to this software?
2 Comments
BJ
One way is to email the e-receipt to the unique Zoho expense email address associated with your account. Read more
What are the pricing plans for Zoho Expense?
1 Comment
Official Response from Zoho Expense
The monthly plan comes at a price of $15/month for a 10 user pack and $2/month for every additional user. The yearly plan comes at a price of $150 (for 10...Read more
What accounting software does Zoho Expense integrate with?
1 Comment
TM
Quickbooks Online, Quickbooks Desktop, Xero, Microsoft Dyanmics, Oracle, SAP, and Zoho BooksRead more
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