Compare FreshBooks and Zoho Expense 
At a Glance
Market Segments
Small-Business (86.6% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
Starting at $2.30 Per Month
$0.00
FreshBooks
Star Rating
(962)4.5 out of 5
Market Segments
Small-Business (86.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2.30 Per Month
Free Trial is available
Browse all 4 pricing plansZoho Expense
Star Rating
(1,490)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Expense excels in its flexible setup and customization options, making it easy for users to tailor the software to their specific needs. In contrast, while FreshBooks is praised for its simplicity and ease of use, some users feel it may not offer the same level of customization.
- Users say that FreshBooks provides a seamless experience for small business administration, particularly in bookkeeping and invoicing. However, Zoho Expense users appreciate its robust reporting features, which can be a significant advantage for businesses needing detailed insights.
- Reviewers mention that FreshBooks has a quick and intuitive onboarding process, which is beneficial for users who may not be tech-savvy. On the other hand, Zoho Expense, while also user-friendly, has a slightly steeper learning curve due to its extensive features.
- According to verified reviews, FreshBooks shines in its quality of support, with users highlighting responsive customer service. In comparison, Zoho Expense's support is seen as adequate but not as highly rated, which may be a consideration for businesses that prioritize customer assistance.
- G2 reviewers report that both products have similar star ratings, but Zoho Expense's higher G2 Score indicates a stronger overall user satisfaction. This is reflected in user feedback praising Zoho's integrations with other Zoho apps, which enhance its functionality.
- Users say that FreshBooks is particularly effective for small businesses, with many appreciating its straightforward approach. Conversely, Zoho Expense is noted for its advanced features like automated reminders and policy compliance management, which may appeal to larger organizations or those with more complex expense management needs.
Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $2.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Zoho Expense
Free Plan
$0.00
For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users.
- 5 GB Receipt Storage
- 20 Receipt Autoscans
- Multicurrency Expenses
Free Trial
FreshBooks
Free Trial is available
Zoho Expense
Free Trial is available
Ratings
Meets Requirements
8.8
765
8.8
1,219
Ease of Use
9.1
863
8.8
1,239
Ease of Setup
9.2
465
8.6
923
Ease of Admin
9.2
336
8.7
778
Quality of Support
9.2
714
8.5
988
Has the product been a good partner in doing business?
9.2
331
8.7
730
Product Direction (% positive)
8.7
762
9.1
1,191
Features by Category
Expense Reports
8.6
106
8.7
874
|
Verified
8.0
100
7.4
609
|
Verified
7.6
99
8.0
713
|
Verified
8.1
98
8.7
820
|
Verified
7.1
80
8.4
663
|
Verified
7.2
87
8.2
607
|
Verified
7.9
90
7.5
527
|
Verified
Agentic AI - Expense Management
Not enough data
7.2
47
Not enough data
7.7
48
Travel Management
6.8
79
7.7
367
6.5
76
7.5
412
6.1
71
7.6
412
6.5
72
7.6
420
Client Invoicing
9.0
136
Feature Not Available
8.4
119
7.7
356
8.2
124
7.9
429
|
Verified
Mobile
8.2
84
8.8
773
|
Verified
6.9
81
8.3
515
|
Verified
5.6
73
7.5
284
Platform
6.2
63
7.7
391
|
Verified
6.3
66
7.9
430
|
Verified
Administration
7.0
63
8.0
343
|
Verified
Administration
7.2
105
8.3
558
|
Verified
7.8
106
8.4
595
|
Verified
7.6
113
8.3
567
|
Verified
7.2
103
8.3
515
|
Verified
7.9
111
8.6
639
|
Verified
Platform
8.3
128
8.4
664
|
Verified
7.2
97
7.8
424
|
Verified
7.0
94
8.1
401
|
Verified
9.0
126
8.7
648
|
Verified
8.3
115
8.6
586
|
Verified
7.0
99
7.7
407
|
Verified
General Ledger
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Not enough data
Accounts Receivable
8.7
398
|
Verified
Not enough data
8.5
308
|
Verified
Not enough data
8.2
275
|
Verified
Not enough data
Accounts Payable
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Not enough data
Other Functionality
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
316
|
Verified
Not enough data
Reporting & Analytics
8.7
362
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
Platform
7.9
164
Not enough data
7.6
150
Not enough data
8.4
288
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Not enough data
Integration
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Not enough data
Cash Flow
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Not enough data
Budgeting & Forecasting
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Not enough data
Revenue
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Not enough data
Payroll
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
AI
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Not enough data
Mobile Applications - Accounting
9.1
11
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Not enough data
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Not enough data
Integration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Not enough data
Platform
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Not enough data
Setup
Not enough data
8.5
113
Not enough data
8.6
119
Not enough data
8.6
117
Not enough data
8.5
114
Tracking
Not enough data
9.0
139
Not enough data
8.7
120
Not enough data
8.7
117
Reimbursement
Not enough data
9.0
132
Not enough data
9.1
145
Not enough data
8.7
119
Platform - Mileage Tracking
Not enough data
8.9
59
Not enough data
8.0
56
Agentic AI - Mileage Tracking
Not enough data
7.1
12
Not enough data
7.1
11
Payment Processing
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Not enough data
Administration
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Not enough data
Payment Options
7.3
64
Not enough data
8.4
75
Not enough data
Security
7.4
62
Not enough data
Platform
7.6
67
Not enough data
7.1
64
Not enough data
Bill Generation
8.4
143
Not enough data
8.6
146
Not enough data
8.3
134
Not enough data
Bill Processing
7.6
128
Not enough data
7.8
124
Not enough data
8.3
127
Not enough data
Integration
7.9
131
Not enough data
8.4
133
Not enough data
7.1
102
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
8.8
71
Not enough data
8.9
76
Not enough data
8.9
77
Not enough data
Client Invoicing
9.0
136
Feature Not Available
8.4
119
7.7
356
8.2
124
7.9
429
|
Verified
Mobile Time Tracking
8.6
76
Not enough data
Administration
7.2
105
8.3
558
|
Verified
7.8
106
8.4
595
|
Verified
7.6
113
8.3
567
|
Verified
7.2
103
8.3
515
|
Verified
7.9
111
8.6
639
|
Verified
Platform
8.3
128
8.4
664
|
Verified
7.2
97
7.8
424
|
Verified
7.0
94
8.1
401
|
Verified
9.0
126
8.7
648
|
Verified
8.3
115
8.6
586
|
Verified
7.0
99
7.7
407
|
Verified
Categories
Categories
Shared Categories
FreshBooks and Zoho Expense are categorized as Expense Management
Reviews
Reviewers' Company Size
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Expense
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.2%
Information Technology and Services
6.4%
Graphic Design
4.6%
Accounting
4.6%
Computer Software
4.1%
Other
63.1%
Information Technology and Services
8.4%
Computer Software
6.0%
Construction
4.4%
Non-Profit Organization Management
4.1%
Accounting
3.5%
Other
73.6%
Discussions
Does FreshBooks support recurring billing?
3 Comments
Official Response from FreshBooks
The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
How can I import my e-receipt from my cellphone to this software?
2 Comments
BJ
One way is to email the e-receipt to the unique Zoho expense email address associated with your account. Read more
What is Zoho Expense used for?
1 Comment
Official Response from Zoho Expense
Zoho Expense is an end to end employee expense and travel management tool. It helps you streamline corporate travel, automate expense reporting and gain...Read more
Does Zoho expense integration with QuickBooks?
1 Comment
ZC
Hello,
Yes, Zoho Expense does have a direct integration available with Quickbooks. Kindly reach out to support[at]zohoexpense[dot]com to know more about...Read more
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