# FreshBooks vs Zoho Expense Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Expense excels in its **flexible setup** and **customization options** , making it easy for users to tailor the software to their specific needs. In contrast, while FreshBooks is praised for its **simplicity** and ease of use, some users feel it may not offer the same level of customization.
- **Users say** that FreshBooks provides a seamless experience for small business administration, particularly in **bookkeeping and invoicing**. However, Zoho Expense users appreciate its **robust reporting features** , which can be a significant advantage for businesses needing detailed insights.
- **Reviewers mention** that FreshBooks has a quick and intuitive **onboarding process** , which is beneficial for users who may not be tech-savvy. On the other hand, Zoho Expense, while also user-friendly, has a slightly steeper learning curve due to its extensive features.
- **According to verified reviews** , FreshBooks shines in its **quality of support** , with users highlighting responsive customer service. In comparison, Zoho Expense's support is seen as adequate but not as highly rated, which may be a consideration for businesses that prioritize customer assistance.
- **G2 reviewers report** that both products have similar star ratings, but Zoho Expense's higher G2 Score indicates a stronger overall user satisfaction. This is reflected in user feedback praising Zoho's **integrations with other Zoho apps** , which enhance its functionality.
- **Users say** that FreshBooks is particularly effective for **small businesses** , with many appreciating its straightforward approach. Conversely, Zoho Expense is noted for its **advanced features** like **automated reminders** and **policy compliance management** , which may appeal to larger organizations or those with more complex expense management needs.



| | FreshBooks | Zoho Expense | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 974 | 1,521 | 
| **Largest Market Segment** | Small-Business (86.4% of reviews) | Small-Business (82.2% of reviews) | 
| **Entry Level Price** | Starting at $2.30 Per Month | $0.00 | 

---
## Top Pros & Cons

### FreshBooks

Pros:
- Ease of Use (208 reviews)
- Customer Support (113 reviews)

Cons:
- Invoicing Issues (40 reviews)
- Limited Features (34 reviews)

### Zoho Expense

Pros:
- Ease of Use (160 reviews)
- Expense Tracking (97 reviews)

Cons:
- Not Intuitive (30 reviews)
- Learning Curve (23 reviews)

---
## Ratings Comparison
| Rating | FreshBooks | Zoho Expense | 
|---|---|---|
  | **Meets Requirements** | 8.8 (774 reviews) | 8.8 (1244 reviews) | 
  | **Ease of Use** | 9.1 (875 reviews) | 8.8 (1265 reviews) | 
  | **Ease of Setup** | 9.2 (474 reviews) | 8.6 (949 reviews) | 
  | **Ease of Admin** | 9.2 (337 reviews) | 8.7 (779 reviews) | 
  | **Quality of Support** | 9.2 (721 reviews) | 8.5 (1006 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (332 reviews) | 8.7 (731 reviews) | 
  | **Product Direction (% positive)** | 8.7 (768 reviews) | 9.1 (1209 reviews) | 

---
## Pricing

### FreshBooks

#### Entry-Level Pricing

Plan: Lite

Price: Starting at $2.30 Per Month

Description: For professionals with basic needs

Key Features:
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates

[Browse all 4 editions](https://www.g2.com/products/freshbooks/pricing)

#### Free Trial

Yes

### Zoho Expense

#### Entry-Level Pricing

Plan: Free Plan

Price: $0.00

Description: For small businesses and freelancers to track expenses and mileage claims. Includes a free mobile app (iOS & Android) to capture receipts and track expenses on the go. Upto 3 users. 

Key Features:
- 5 GB Receipt Storage
-  20 Receipt Autoscans
- Multicurrency Expenses

[Browse all 4 editions](https://www.g2.com/products/zoho-expense/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.4/10 | 150 |
| **Zoho Expense** | 8.0/10 | 1015 |

#### Expense Reports

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.6 (106 reviews) | 8.7 (885 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.0 (100 reviews) | 7.4 (612 reviews) ✓ Verified | 
| **Smart Categorization** | 7.6 (99 reviews) | 8.0 (713 reviews) ✓ Verified | 
| **Digital Receipt Management** | 8.1 (98 reviews) | 8.7 (834 reviews) ✓ Verified | 
| **Employee Reimbursement** | 7.1 (80 reviews) | 8.4 (663 reviews) ✓ Verified | 
| **Currency Conversions** | 7.2 (87 reviews) | 8.2 (607 reviews) ✓ Verified | 
| **Credit Card Integration** | 7.9 (90 reviews) | 7.5 (531 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (48 reviews) | 

#### Travel Management

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Ease of Booking** | 6.8 (79 reviews) | 7.7 (367 reviews) | 
| **Itinerary Management** | 6.5 (76 reviews) | 7.5 (412 reviews) | 
| **Trip Notifications** | 6.1 (71 reviews) | 7.6 (413 reviews) | 
| **Advanced Integrations** | 6.5 (72 reviews) | 7.6 (420 reviews) | 

#### Client Invoicing

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Feature Not Available | 
| **Electronic Payments** | 8.4 (119 reviews) | 7.7 (356 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.2 (124 reviews) | 7.9 (429 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Receipt Capture** | 8.2 (84 reviews) | 8.8 (782 reviews) ✓ Verified | 
| **Mileage Tracking** | 6.9 (81 reviews) | 8.3 (517 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 5.6 (73 reviews) | 7.5 (284 reviews) | 

#### Platform

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Embedded AI / Machine Learning** | 6.2 (63 reviews) | 7.7 (395 reviews) ✓ Verified | 
| **Complex Approval Workflow** | 6.3 (66 reviews) | 7.9 (434 reviews) ✓ Verified | 

#### Administration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **PCI Regulation Compliant** | 7.0 (63 reviews) | 8.0 (343 reviews) ✓ Verified | 

#### Administration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | 8.3 (564 reviews) ✓ Verified | 
| **Workflow** | 7.8 (106 reviews) | 8.4 (603 reviews) ✓ Verified | 
| **Automated Reminders** | 7.6 (113 reviews) | 8.3 (567 reviews) ✓ Verified | 
| **Policy Compliance Management** | 7.2 (103 reviews) | 8.3 (516 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | 8.6 (640 reviews) ✓ Verified | 

#### Platform

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Reporting** | 8.3 (128 reviews) | 8.5 (668 reviews) ✓ Verified | 
| **APIs / Integration** | 7.2 (97 reviews) | 7.8 (424 reviews) ✓ Verified | 
| **Internationalization** | 7.0 (94 reviews) | 8.1 (401 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.0 (126 reviews) | 8.7 (653 reviews) ✓ Verified | 
| **Mobile User Support** | 8.3 (115 reviews) | 8.6 (591 reviews) ✓ Verified | 
| **Offline** | 7.0 (99 reviews) | 7.7 (407 reviews) ✓ Verified | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 451 |
| **Zoho Expense** | N/A | N/A |

#### General Ledger

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Journal Entries** | 8.1 (234 reviews) ✓ Verified | Not enough data | 
| **Tags / Dimensions** | 7.8 (228 reviews) ✓ Verified | Not enough data | 
| **Audit Trail** | 8.1 (224 reviews) ✓ Verified | Not enough data | 

#### Accounts Receivable

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Invoice Customization** | 8.7 (398 reviews) ✓ Verified | Not enough data | 
| **AR Automation** | 8.5 (310 reviews) ✓ Verified | Not enough data | 
| **Collections Automation** | 8.2 (275 reviews) ✓ Verified | Not enough data | 

#### Accounts Payable

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **AP Automation** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Payment Processing** | 8.7 (328 reviews) ✓ Verified | Not enough data | 
| **Purchase Orders** | 7.6 (142 reviews) | Not enough data | 

#### Other Functionality

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Inventory Tracking / Ordering** | 7.1 (125 reviews) | Not enough data | 
| **Inventory Pricing and Costing** | Feature Not Available | Not enough data | 
| **Inventory Reporting** | 7.5 (157 reviews) ✓ Verified | Not enough data | 
| **Multi-Entity / Consolidation** | 7.0 (128 reviews) | Not enough data | 
| **Recognition Rules** | 7.2 (132 reviews) | Not enough data | 
| **Reconciliations** | 7.5 (144 reviews) | Not enough data | 
| **Payroll** | 7.6 (154 reviews) | Not enough data | 
| **Time and Expense** | 8.6 (319 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Financial Statements** | 8.7 (365 reviews) ✓ Verified | Not enough data | 
| **Custom Reporting** | 8.1 (201 reviews) | Not enough data | 
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (387 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Customization** | 7.9 (164 reviews) | Not enough data | 
| **Workflow Capability** | 7.6 (151 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.4 (288 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 7.4 (137 reviews) | Not enough data | 
| **Performance and Reliability** | 9.0 (380 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | 8.3 (153 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Data Import and Export Tools** | 8.2 (271 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | 8.0 (194 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | 7.6 (217 reviews) | Not enough data | 

#### Cash Flow

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Track Cash Flow** | 8.3 (202 reviews) ✓ Verified | Not enough data | 
| **Income and Expenses** | 8.8 (288 reviews) ✓ Verified | Not enough data | 
| **File Exports** | 8.4 (244 reviews) ✓ Verified | Not enough data | 

#### Budgeting & Forecasting

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Budgeting / Forecasting** | 7.6 (191 reviews) ✓ Verified | Not enough data | 
| **Data Import** | 8.1 (165 reviews) ✓ Verified | Not enough data | 
| **Versioning** | 7.6 (136 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.2 (203 reviews) ✓ Verified | Not enough data | 

#### Revenue

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Revenue Types** | 8.4 (227 reviews) ✓ Verified | Not enough data | 
| **Revenue Allocation** | 7.8 (169 reviews) ✓ Verified | Not enough data | 
| **Scheduling** | 8.0 (163 reviews) | Not enough data | 

#### Payroll

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Direct Deposit** | 7.8 (112 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 7.4 (105 reviews) ✓ Verified | Not enough data | 
| **Tax Calculation** | 7.7 (114 reviews) ✓ Verified | Not enough data | 
| **Reporting and Dashboards** | 8.2 (124 reviews) ✓ Verified | Not enough data | 

#### AI

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Data Extraction** | 7.6 (38 reviews) | Not enough data | 
| **Invoice Processing** | 7.5 (35 reviews) | Not enough data | 
| **Expense Management** | 7.8 (35 reviews) | Not enough data | 
| **Fraud Detection** | 7.5 (36 reviews) | Not enough data | 
| **Tax Compliance** | 7.4 (35 reviews) | Not enough data | 
| **Support Chatbots** | 7.0 (38 reviews) | Not enough data | 
| **Bank Reconciliations** | 7.3 (45 reviews) | Not enough data | 
| **Report Generation** | 7.6 (39 reviews) | Not enough data | 
| **Customizable Alerts** | 7.0 (42 reviews) | Not enough data | 
| **Predictive Analytics** | 7.4 (37 reviews) | Not enough data | 

#### Mobile Applications - Accounting

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Cloud Integration** | 9.2 (12 reviews) | Not enough data | 
| **Notifications** | 8.9 (11 reviews) | Not enough data | 
| **UI** | 9.0 (13 reviews) | Not enough data | 
| **Offline** | 7.8 (10 reviews) | Not enough data | 
| **Expense Tracking** | 8.5 (12 reviews) | Not enough data | 
| **Invoice Management** | 8.6 (15 reviews) | Not enough data | 

#### Agentic AI - Accounting

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.3/10 | 17 |
| **Zoho Expense** | N/A | N/A |

#### Employee Self Service

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Web Portal** | Feature Not Available | Not enough data | 
| **Benefits Manager** | Feature Not Available | Not enough data | 
| **Mobile** | Feature Not Available | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Payroll Entry** | 8.6 (15 reviews) | Not enough data | 
| **Time Off Accrual** | Feature Not Available | Not enough data | 
| **Direct Deposit** | 9.3 (16 reviews) | Not enough data | 
| **Expense Reimbursement** | 8.3 (11 reviews) | Not enough data | 
| **Pre-tax Deductions** | Feature Not Available | Not enough data | 
| **Wage Garnishment** | 7.6 (14 reviews) | Not enough data | 
| **Approvals** | Feature Not Available | Not enough data | 
| **Check/W-2 Printing** | Feature Not Available | Not enough data | 
| **Check/W-2 Delivery** | Feature Not Available | Not enough data | 

#### Taxes

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Tax Calculation** | 8.0 (17 reviews) | Not enough data | 
| **Tax Filing** | 7.7 (14 reviews) | Not enough data | 
| **Automatic Tax Payment** | 7.9 (14 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **API / Integration** | Feature Not Available | Not enough data | 
| **Time Tracking Integration** | Feature Not Available | Not enough data | 
| **Accounting Integration** | 7.9 (13 reviews) | Not enough data | 
| **Core HR Integration** | Feature Not Available | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Reporting and Dashboards** | 8.1 (14 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (15 reviews) | Not enough data | 
| **Performance and Reliability** | 8.7 (13 reviews) | Not enough data | 
| **Scalability** | 8.6 (14 reviews) | Not enough data | 

### Mileage Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Zoho Expense** | 8.5/10 | 163 |

#### Setup

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Vehicles** | Not enough data | 8.5 (113 reviews) | 
| **Employees** | Not enough data | 8.6 (119 reviews) | 
| **Travel Types** | Not enough data | 8.6 (117 reviews) | 
| **Locations** | Not enough data | 8.5 (114 reviews) | 

#### Tracking

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Mileage** | Not enough data | 9.0 (139 reviews) | 
| **Logs** | Not enough data | 8.7 (120 reviews) | 
| **Automation** | Not enough data | 8.7 (117 reviews) | 

#### Reimbursement

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Reimbursement** | Not enough data | 9.0 (132 reviews) | 
| **Expenses** | Not enough data | 9.1 (145 reviews) | 
| **Workflows** | Not enough data | 8.7 (119 reviews) | 

#### Platform - Mileage Tracking

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Reporting** | Not enough data | 8.9 (59 reviews) | 
| **Customer Support** | Not enough data | 8.0 (56 reviews) | 

#### Agentic AI - Mileage Tracking

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (11 reviews) | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 7.5/10 | 100 |
| **Zoho Expense** | N/A | N/A |

#### Payment Processing

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Encryption** | 8.3 (80 reviews) | Not enough data | 
| **Credit Card Processing** | 8.5 (87 reviews) | Not enough data | 
| **Mobile Payments** | 8.2 (79 reviews) | Not enough data | 
| **Digital Wallet Integration** | 7.3 (67 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (84 reviews) | Not enough data | 
| **E-commerce Integration** | 6.8 (68 reviews) | Not enough data | 
| **Processing Fees** | 6.6 (84 reviews) | Not enough data | 
| **POS Integration** | 7.0 (64 reviews) | Not enough data | 
| **Omnichannel** | 7.1 (66 reviews) | Not enough data | 
| **Levels 1 & 2** | 6.8 (67 reviews) | Not enough data | 
| **Level 3** | 7.0 (67 reviews) | Not enough data | 

#### Payment Options

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Multi-Currency** | 7.3 (64 reviews) | Not enough data | 
| **Online payment portal** | 8.4 (75 reviews) | Not enough data | 

#### Security

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **POS Verification** | 7.4 (62 reviews) | Not enough data | 

#### Platform

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Accounting integration** | 7.6 (67 reviews) | Not enough data | 
| **E-commerce Integration** | 7.1 (64 reviews) | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 161 |
| **Zoho Expense** | N/A | N/A |

#### Bill Generation

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Templates** | 8.4 (143 reviews) | Not enough data | 
| **Digital Billing** | 8.6 (146 reviews) | Not enough data | 
| **Recurring Billing** | 8.3 (134 reviews) | Not enough data | 

#### Bill Processing

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Consolidation** | 7.6 (128 reviews) | Not enough data | 
| **Batch Invoicing** | 7.8 (124 reviews) | Not enough data | 
| **Management** | 8.3 (127 reviews) | Not enough data | 

#### Integration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Accounting** | 7.9 (131 reviews) | Not enough data | 
| **Payments** | 8.4 (133 reviews) | Not enough data | 
| **ERP** | 7.1 (102 reviews) | Not enough data | 

#### Agentic AI - Billing

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | N/A | N/A |
| **Zoho Expense** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **FreshBooks** | 8.0/10 | 145 |
| **Zoho Expense** | N/A | N/A |

#### Time Tracking

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Ease of Completing Timesheets** | 8.8 (71 reviews) | Not enough data | 
| **Tracking Time to Project/Task** | 8.9 (76 reviews) | Not enough data | 
| **Billable Time Rate Management** | 8.9 (77 reviews) | Not enough data | 

#### Client Invoicing

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Invoice Creation and Delivery** | 9.0 (136 reviews) | Feature Not Available | 
| **Electronic Payments** | 8.4 (119 reviews) | 7.7 (356 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.2 (124 reviews) | 7.9 (429 reviews) ✓ Verified | 

#### Mobile Time Tracking

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Time Tracking** | 8.6 (76 reviews) | Not enough data | 

#### Administration

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Business Tool Integration** | 7.2 (105 reviews) | 8.3 (564 reviews) ✓ Verified | 
| **Workflow** | 7.8 (106 reviews) | 8.4 (603 reviews) ✓ Verified | 
| **Automated Reminders** | 7.6 (113 reviews) | 8.3 (567 reviews) ✓ Verified | 
| **Policy Compliance Management** | 7.2 (103 reviews) | 8.3 (516 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.9 (111 reviews) | 8.6 (640 reviews) ✓ Verified | 

#### Platform

| Feature | FreshBooks | Zoho Expense | 
|---|---|---|
| **Reporting** | 8.3 (128 reviews) | 8.5 (668 reviews) ✓ Verified | 
| **APIs / Integration** | 7.2 (97 reviews) | 7.8 (424 reviews) ✓ Verified | 
| **Internationalization** | 7.0 (94 reviews) | 8.1 (401 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.0 (126 reviews) | 8.7 (653 reviews) ✓ Verified | 
| **Mobile User Support** | 8.3 (115 reviews) | 8.6 (591 reviews) ✓ Verified | 
| **Offline** | 7.0 (99 reviews) | 7.7 (407 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [Expense Management Software](https://www.g2.com/categories/expense-management)

**Unique to FreshBooks (5):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Payroll Software](https://www.g2.com/categories/payroll), [Billing Software](https://www.g2.com/categories/billing), [Accounting Software](https://www.g2.com/categories/accounting), [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Zoho Expense (1):** [Mileage Tracking Software](https://www.g2.com/categories/mileage-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | FreshBooks | Zoho Expense | 
|---|---|---|
| **Small-Business** | 86.4% | 82.2% | 
| **Mid-Market** | 8.9% | 14.7% | 
| **Enterprise** | 4.6% | 3.1% | 

### By Industry

#### FreshBooks

- **Marketing and Advertising:** 17.2%
- **Information Technology and Services:** 6.3%
- **Accounting:** 5.0%
- **Graphic Design:** 4.6%
- **Computer Software:** 4.1%
- **Consulting:** 3.9%
- **Design:** 3.8%
- **Management Consulting:** 3.7%
- **Internet:** 3.5%
- **Construction:** 3.3%
- **Other:** 44.6%

#### Zoho Expense

- **Information Technology and Services:** 8.3%
- **Computer Software:** 6.0%
- **Construction:** 4.6%
- **Non-Profit Organization Management:** 4.0%
- **Accounting:** 3.7%
- **Marketing and Advertising:** 3.3%
- **Management Consulting:** 3.2%
- **Consulting:** 2.7%
- **Financial Services:** 2.7%
- **Education Management:** 2.0%
- **Other:** 59.4%

---
## Alternatives

### Alternatives to FreshBooks

- [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1765 reviews)
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- [TripLog](https://www.g2.com/products/triplog/reviews) — 4.6/5 stars (59 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7055 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5640 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2419 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2384 reviews)
- [Sage Expense Management](https://www.g2.com/products/sage-expense-management/reviews) — 4.6/5 stars (1784 reviews)

---
## Top Discussions

### FreshBooks

- Title: [Does FreshBooks support recurring billing?](https://www.g2.com/discussions/does-freshbooks-support-recurring-billing) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "The FreshBooks employee time tracking feature allows employees to log and track time easily to their own time sheet. Account administrators get the final say..."
- Title: [What is the best way to manage deposits against future work as a consultant?](https://www.g2.com/discussions/25036-what-is-the-best-way-to-manage-deposits-against-future-work-as-a-consultant) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mark,

You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment...."
- Title: [How do you like using Freshbooks](https://www.g2.com/discussions/24969-how-do-you-like-using-freshbooks) — 2 comments, 1 upvote
  > **Top comment:** "Hi Rodney,

We have used Freshbooks since 2013, and are in no way affiliated with them.

For the most part, our experience overall has been positive,..."
- Title: [What is FreshBooks?](https://www.g2.com/discussions/what-is-freshbooks) — 1 comment
  > **Top comment:** "Freshbooks is an online accounting system for service based businesses and is especially useful for creating invoices and tracking expenses. "
- Title: [What is FreshBooks used for?](https://www.g2.com/discussions/what-is-freshbooks-used-for) — 1 comment, 1 upvote
  > **Top comment:** " "What is FreshBooks used for" is easily answered when you Google - the description that is posted there: The best cloud based small business accounting..."

### Zoho Expense

- Title: [How can I import my e-receipt from my cellphone to this software?](https://www.g2.com/discussions/how-can-i-import-my-e-receipt-from-my-cellphone-to-this-software) — 2 comments, 1 upvote
  > **Top comment:** "One way is to email the e-receipt to the unique Zoho expense email address associated with your account. "
- Title: [What is Zoho Expense used for?](https://www.g2.com/discussions/zoho-expense-what-is-zoho-expense-used-for) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Zoho Expense is an end to end employee expense and travel management tool. It helps you streamline corporate travel, automate expense reporting and gain..."
- Title: [Does Zoho expense integration with QuickBooks?](https://www.g2.com/discussions/does-zoho-expense-integration-with-quickbooks) — 1 comment
  > **Top comment:** "Hello,

Yes, Zoho Expense does have a direct integration available with Quickbooks. Kindly reach out to support[at]zohoexpense[dot]com to know more about..."
- Title: [How do I use Zoho expense app?](https://www.g2.com/discussions/how-do-i-use-zoho-expense-app) — 1 comment
  > **Top comment:** "Hello,

Zoho Expense can be used to upload receipts and create and submit expense reports. The application can be accessed from a web browser and installed..."
- Title: [Is Zoho expense free?](https://www.g2.com/discussions/is-zoho-expense-free) — 1 comment
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshbooks-vs-zoho-expense)