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Compare Framer and Trengo 
Featured Products
At a Glance
Market Segments
Small-Business (71.1% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Free 1 Site
€349.00 10 User Per Month
Framer
Star Rating
(135)4.5 out of 5
Market Segments
Small-Business (71.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Site
Free Trial is available
Browse all 5 pricing plansTrengo
Star Rating
(244)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
€349.00 10 User Per Month
Browse all 2 pricing plansFramer vs Trengo
When assessing the two solutions, reviewers found Trengo easier to use. However, Framer is easier to set up and administer. Reviewers also preferred doing business with Framer overall.
- Reviewers felt that Framer meets the needs of their business better than Trengo.
- When comparing quality of ongoing product support, reviewers felt that Trengo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Trengo over Framer.
Pricing
Entry-Level Pricing
Trengo
Boost
€349.00
10 User Per Month
Unify your inbox and automate the basics.
- Basic integrations
- White labelling
- Reporting
Free Trial
Framer
Free Trial is available
Trengo
Free Trial is available
Ratings
Meets Requirements
8.4
117
8.2
212
Ease of Use
8.4
119
8.6
216
Ease of Setup
8.9
59
8.2
158
Ease of Admin
9.0
35
8.3
141
Quality of Support
8.4
107
8.8
216
Has the product been a good partner in doing business?
9.0
35
8.8
142
Product Direction (% positive)
8.8
121
9.0
217
Features by Category
Ticket and Case Management
Not enough data
8.3
30
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.0
31
Not enough data
6.7
25
Not enough data
7.7
26
Not enough data
8.2
30
Not enough data
8.1
29
Generative AI
Not enough data
7.2
15
Not enough data
7.1
15
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Feature Not Available
Not enough data
8.0
32
Not enough data
7.7
32
Not enough data
7.9
30
Not enough data
6.8
25
Platform
Not enough data
6.7
32
Not enough data
7.6
72
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
Not enough data
7.3
33
Not enough data
7.7
32
Content
7.9
42
Not enough data
7.6
42
Not enough data
8.0
40
Not enough data
7.3
43
Not enough data
7.8
40
Not enough data
4.8
40
Not enough data
6.6
43
Not enough data
7.1
38
Not enough data
7.3
41
Not enough data
Design
8.6
40
Not enough data
8.5
41
Not enough data
8.6
37
Not enough data
8.9
41
Not enough data
Platform
8.8
39
Not enough data
8.1
38
Not enough data
8.3
38
Not enough data
7.8
38
Not enough data
8.0
34
Not enough data
7.2
30
Not enough data
7.3
33
Not enough data
7.1
34
Not enough data
Agentic AI - Web Content Management
7.7
11
Not enough data
8.5
12
Not enough data
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.5
83
Not enough data
7.5
70
Not enough data
6.8
70
Design
Not enough data
7.6
72
Not enough data
6.9
67
Not enough data
7.7
78
Not enough data
7.7
76
Not enough data
7.6
70
Generative AI
Not enough data
6.0
55
Not enough data
6.0
53
Inbox Tools
Not enough data
8.8
24
Not enough data
7.7
20
Not enough data
7.3
19
Not enough data
7.5
22
Coordination Tools
Not enough data
7.5
14
Not enough data
7.5
20
Not enough data
7.6
16
Software Options
Not enough data
7.6
17
Not enough data
7.0
18
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
8.9
53
Not enough data
8.9
50
Not enough data
8.6
48
Not enough data
8.2
47
Not enough data
Page Optimization
6.3
45
Not enough data
8.9
51
Not enough data
7.6
49
Not enough data
8.6
52
Not enough data
Integrations
5.9
42
Not enough data
7.1
44
Not enough data
8.6
47
Not enough data
Generative AI
8.0
33
Not enough data
Agentic AI - Landing Page Builders
6.8
13
Not enough data
Conversational Platform
Not enough data
7.8
43
Not enough data
7.9
39
Not enough data
7.1
36
Not enough data
7.6
37
Support Automation
Not enough data
7.3
36
Not enough data
7.2
35
Not enough data
7.0
33
Not enough data
7.1
38
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
6.2
7
Not enough data
7.1
7
Integrations
Not enough data
6.9
6
Not enough data
4.8
7
Not enough data
4.5
7
Time Management
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
5.2
7
Generative AI
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
5.2
7
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.8
63
Not enough data
8.6
58
Not enough data
8.0
59
Not enough data
8.2
60
Not enough data
Platform Additional Functionalities
8.4
58
Not enough data
7.7
56
Not enough data
8.3
61
Not enough data
Agentic AI - Web Design
6.8
19
Not enough data
6.8
18
Not enough data
7.3
19
Not enough data
7.5
19
Not enough data
7.1
19
Not enough data
Customer Support
Not enough data
7.5
12
Not enough data
5.7
12
Not enough data
6.8
12
Automation
Not enough data
6.7
12
Not enough data
7.4
12
Not enough data
6.7
12
Artificial Intelligence
Not enough data
6.8
12
Not enough data
7.5
12
Not enough data
6.8
12
Generative AI
Not enough data
6.5
27
Not enough data
6.3
26
Not enough data
6.0
27
Communication
Not enough data
8.2
49
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
7.5
40
Not enough data
7.9
42
|
Verified
Not enough data
7.4
35
Internal Use
Not enough data
7.6
72
|
Verified
Not enough data
7.7
50
|
Verified
Not enough data
7.5
40
Not enough data
7.4
45
|
Verified
Not enough data
8.8
56
|
Verified
Not enough data
7.7
55
|
Verified
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
7.5
31
Not enough data
7.3
30
Not enough data
Feature Not Available
Not enough data
7.7
27
Not enough data
7.8
27
Self-Service Platform
Not enough data
7.9
30
Not enough data
8.1
32
Not enough data
7.0
26
Not enough data
7.6
30
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.1(won by default)
22
Not enough data
6.2(won by default)
22
Process
Not enough data
8.5(won by default)
36
Not enough data
8.6(won by default)
35
Not enough data
7.7(won by default)
28
Channels
Not enough data
8.6(won by default)
42
Not enough data
8.5(won by default)
40
Not enough data
8.2(won by default)
38
Not enough data
5.7(won by default)
33
Not enough data
8.0(won by default)
35
Insight
Not enough data
7.2(won by default)
27
Not enough data
7.5(won by default)
34
Not enough data
7.2(won by default)
29
Not enough data
7.7(won by default)
32
Generative AI
Not enough data
6.4
11
Not enough data
6.4
11
WhatsApp Messaging - WhatsApp Marketing
Not enough data
7.3
5
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
5.3
5
Not enough data
6.0
5
Not enough data
3.7
5
Not enough data
4.0
5
Customizations
8.5
52
Not enough data
8.9
53
Not enough data
7.6
50
Not enough data
8.4
51
Not enough data
Growth
7.9
54
Not enough data
7.2
54
Not enough data
7.2
49
Not enough data
5.0
45
Not enough data
8.5
52
Not enough data
Content
6.9
45
Not enough data
7.9
50
Not enough data
7.8
46
Not enough data
3.9
35
Not enough data
Support
7.8
44
Not enough data
Categories
Categories
Shared Categories
Framer and Trengo share no categories
Unique Categories
Framer is categorized as Web Design, Landing Page Builders, Website Builder, and Web Content Management
Trengo is categorized as Customer Service Automation, Email Management, Digital Customer Service Platforms, Email Client, Shared Inbox, Conversational Support, Customer Communications Management, Conversation Intelligence, Customer Journey Analytics, Social Customer Service, Live Chat, Help Desk, Customer Self-Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Framer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Design
18.8%
Computer Software
18.8%
Information Technology and Services
11.7%
Marketing and Advertising
10.9%
Graphic Design
6.3%
Other
33.6%
Leisure, Travel & Tourism
7.4%
Apparel & Fashion
5.4%
Retail
5.0%
Consumer Services
5.0%
Marketing and Advertising
4.1%
Other
73.1%
Discussions
Is Framer better than Figma?
1 Comment
MB
Not just better, but different. We designers would happily remain in the creative sphere of suffering from what I call "messy desk syndrome", when it comes...Read more
Framer has no more discussions with answers
Trengo has no discussions with answers
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