G2 reviewers report that Forma excels in user satisfaction, boasting a significantly higher overall score compared to ThrivePass. Users appreciate the intuitive interface and quick approval times, with one reviewer noting, "I feel like all my requests are approved within a day or so."
Users say that ThrivePass offers a user-friendly experience, particularly in the receipt submission process. One user highlighted the ease of submitting receipts and receiving reimbursements quickly, stating, "The tool is very user friendly and therefore helps to expedite the process."
Reviewers mention that Forma's setup process is straightforward, making it easy for teams to implement. A user remarked on the simplicity of managing benefits, saying, "It removes the complexity of managing benefits," which contrasts with ThrivePass, where users have expressed some challenges in configuration.
According to verified reviews, Forma stands out for its quality of support, with users frequently praising the responsiveness of customer service. One user noted, "I've also had to reach out to customer support and that was a very positive experience," while ThrivePass has received mixed feedback in this area.
G2 reviewers highlight that both platforms are effective in processing claims, but Forma's claims process is often described as more intuitive. Users appreciate how straightforward it is to upload receipts, with one stating, "Uploading receipts and filling out the details is straightforward and doesn’t feel complicated or bureaucratic."
Users report that ThrivePass has a smaller user base, which may affect the breadth of community support and resources available. In contrast, Forma's larger number of reviews suggests a more established presence, providing users with a wealth of shared experiences and insights.
Pricing
Entry-Level Pricing
Forma
No pricing available
ThrivePass
No pricing available
Free Trial
Forma
No trial information available
ThrivePass
No trial information available
Ratings
Meets Requirements
9.7
647
8.2
19
Ease of Use
9.7
668
8.2
19
Ease of Setup
9.7
145
8.1
6
Ease of Admin
9.7
13
Not enough data
Quality of Support
9.6
544
7.9
17
Has the product been a good partner in doing business?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.