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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (70.9% of reviews)
Entry-Level Pricing
No pricing available
Starting at $27.00 1 User, Per month
FluentStream Technologies
Star Rating
(13)4.8 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FluentStream TechnologiesGoTo Connect
Star Rating
(1,385)4.4 out of 5
Market Segments
Small-Business (70.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Connect excels in overall user satisfaction, with a solid G2 Score reflecting its strong performance in the VoIP and UCaaS categories. Users appreciate its excellent sound quality and the ease of setup, making it a reliable choice for businesses looking to streamline communication.
- Users say FluentStream Technologies stands out for its user-friendly interface and customizable access levels, allowing different users to have tailored experiences. This flexibility is highlighted by feedback on its ability to manage multiple users effectively, which is crucial for businesses with varied roles.
- Reviewers mention that GoTo Connect's support team is often praised for their responsiveness and helpfulness, which significantly eases the implementation process. Many users have noted that the support team plays a vital role in adapting the system to ongoing changes, enhancing the overall user experience.
- According to verified reviews, FluentStream Technologies shines in its integration capabilities, particularly with Salesforce, and features like call recording and analytics. Users appreciate these functionalities as they contribute to improved operational efficiency and better decision-making.
- G2 reviewers highlight that while GoTo Connect has a larger volume of reviews, FluentStream Technologies boasts a higher average star rating, indicating a strong satisfaction level among its smaller user base. This suggests that while GoTo Connect is widely used, FluentStream may offer a more tailored experience for its users.
- Users report that GoTo Connect is particularly effective for small businesses, with a significant portion of its reviews coming from this segment. Its mobile app support is also a key feature, allowing field users to stay connected, which is essential for businesses with remote or mobile teams.
Pricing
Entry-Level Pricing
FluentStream Technologies
No pricing availableGoTo Connect
Basic
Starting at $27.00
1 User, Per month
A simple business phone system with chat and video conferencing built right in
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
Free Trial
FluentStream Technologies
No trial information availableGoTo Connect
No trial information availableRatings
Meets Requirements
9.3
12
9.0
1,123
Ease of Use
9.2
12
9.0
1,136
Ease of Setup
9.0
8
8.7
797
Ease of Admin
8.6
7
8.9
778
Quality of Support
9.6
12
8.8
1,098
Has the product been a good partner in doing business?
9.5
7
9.1
771
Product Direction (% positive)
8.1
12
8.4
1,088
Features by Category
Dialing Options
Not enough data
9.1
11
Not enough data
9.0
10
Not enough data
Not enough data
Agent Tools
Not enough data
7.6
11
Not enough data
7.3
11
Not enough data
7.6
11
Automation
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
7.4
9
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documents
Not enough data
7.3
54
Not enough data
6.8
53
Not enough data
7.9
56
Agentic AI - Online Fax
Not enough data
6.1
9
Not enough data
6.5
9
Sending
Not enough data
9.0
61
Not enough data
9.0
58
Not enough data
8.4
58
Not enough data
8.7
58
Not enough data
8.5
55
Not enough data
8.7
57
Channels
Not enough data
7.3
29
Not enough data
6.9
29
Not enough data
5.9
28
Design
Not enough data
7.8
29
Not enough data
5.9
25
Not enough data
6.9
26
Not enough data
7.5
28
Not enough data
7.3
28
Generative AI
Not enough data
4.7
19
Not enough data
5.4
20
Channels
Not enough data
8.8
19
Not enough data
6.5
16
Not enough data
6.4
18
Not enough data
7.6
17
Not enough data
6.5
16
Generative AI
Not enough data
7.6
12
Functions
Not enough data
8.6
20
Not enough data
8.5
17
Not enough data
8.4
17
Not enough data
7.1
15
Not enough data
7.4
16
Not enough data
8.1
16
Not enough data
6.9
15
Not enough data
7.2
15
Agentic AI - Contact Center
Not enough data
5.3
5
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
4.7
5
Administrative
Not enough data
7.2
13
Not enough data
8.8
20
Not enough data
7.9
19
Not enough data
8.4
15
Not enough data
7.7
15
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.5
48
Not enough data
9.0
49
Not enough data
8.5
48
Not enough data
7.6
48
Not enough data
9.1
46
Not enough data
8.0
46
Basic Communication
9.4
9
|
Verified
9.2
903
|
Verified
Not enough data
8.0
394
|
Verified
Not enough data
7.8
446
|
Verified
Not enough data
7.9
382
|
Verified
9.3
5
|
Verified
8.7
648
|
Verified
9.6
9
|
Verified
9.1
735
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.3
24
Not enough data
7.5
23
Not enough data
7.4
23
Not enough data
7.2
23
Access
Not enough data
8.2
476
|
Verified
9.0
5
|
Verified
8.2
502
10.0
5
8.4
505
|
Verified
Advanced Features
9.0
8
8.6
729
|
Verified
9.4
9
|
Verified
9.0
688
|
Verified
9.8
9
|
Verified
9.1
777
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
9.0
100
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
81
|
Verified
Not enough data
9.0
108
|
Verified
Not enough data
8.9
95
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
FluentStream Technologies and GoTo Connect are categorized as VoIP Providers, Contact Center, and UCaaS Platforms
Reviews
Reviewers' Company Size
FluentStream Technologies
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoTo Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.4%
Transportation/Trucking/Railroad
7.7%
Staffing and Recruiting
7.7%
Printing
7.7%
Oil & Energy
7.7%
Other
53.8%
Information Technology and Services
8.5%
Hospital & Health Care
5.6%
Financial Services
5.3%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Discussions
FluentStream Technologies has no discussions with answers
Can I Port My Existing Number?
2 Comments
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
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