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At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
No pricing available
$239.00
Emplifi
Star Rating
(367)4.4 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EmplifiRival IQ
Star Rating
(49)4.5 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$239.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Emplifi Social Marketing Cloud excels in its Content Calendar feature, scoring 8.8, which allows for effective planning and scheduling of social media posts. In contrast, Rival IQ does not have a comparable feature, which may hinder users looking for robust content management.
- Reviewers mention that Rival IQ shines in Ease of Use with a score of 9.4, making it more user-friendly for beginners compared to Emplifi's score of 8.7. This ease of navigation is often highlighted by users who appreciate a straightforward interface.
- G2 users highlight that Emplifi's Paid Campaign Tracking feature, with a score of 7.4, is less effective than Rival IQ's overall analytics capabilities, which include a strong Competitor Analysis score of 9.6. Users looking for detailed insights into their competition may prefer Rival IQ for this reason.
- Reviewers mention that Rival IQ's Quality of Support is rated at 9.5, significantly higher than Emplifi's 8.6. Users appreciate the responsive customer service and support resources available with Rival IQ, which can be crucial for businesses needing timely assistance.
- Users on G2 report that Emplifi's Social Measurement feature scores 8.8, providing valuable insights into social media performance. However, Rival IQ's Reporting and Dashboards feature, rated at 8.9, offers more customizable options, which users find beneficial for tailored reporting.
- Reviewers mention that Emplifi's Influencer Collaboration feature scores 8.5, which is competitive, but Rival IQ's Influencer Scoring and Recruitment features, both rated at 8.3, provide a more comprehensive approach to managing influencer relationships, making it a preferred choice for influencer marketing strategies.
Pricing
Entry-Level Pricing
Emplifi
No pricing availableRival IQ
Drive
$239.00
Save 15% with an Annual Subscription.
- Track up to 10 companies on Facebook, Instagram, Twitter, TikTok, and LinkedIn
- 6 months of data history
- 12 hours data freshness
Free Trial
Emplifi
Free Trial is available
Rival IQ
Free Trial is available
Ratings
Meets Requirements
8.6
322
8.7
42
Ease of Use
8.8
329
9.3
42
Ease of Setup
8.6
200
9.5
28
Ease of Admin
8.7
191
9.6
27
Quality of Support
8.9
319
9.2
41
Has the product been a good partner in doing business?
9.1
191
9.6
27
Product Direction (% positive)
9.1
317
8.7
37
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
8.4
139
9.4(won by 1.0)
30
8.3(tied score)
140
8.3(tied score)
26
8.8
143
8.9(won by 0.1)
28
7.4(won by 1.3)
114
6.1
18
7.6(won by default)
86
Feature Not Available
7.7(won by 1.0)
65
6.7
5
7.8(won by 2.8)
73
5.0
5
Reports & Dashboards
8.1(tied score)
140
8.1(tied score)
26
8.5
145
9.0(won by 0.5)
26
8.1
128
8.6(won by 0.5)
23
7.9(won by default)
65
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.7
79
Not enough data
7.9
74
Not enough data
7.9
74
Not enough data
8.2
77
Not enough data
8.5
84
Not enough data
7.9
70
Not enough data
Social Management
8.8
124
Not enough data
8.7
114
Not enough data
7.9
103
Not enough data
8.4
115
Not enough data
7.6
104
Not enough data
7.9
67
Not enough data
7.2
26
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.0
10
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Customization
8.5
10
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Use Cases
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Display Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
8.7
82
Not enough data
7.1
62
Not enough data
8.3
46
Not enough data
8.1
39
Not enough data
7.9
42
Not enough data
8.8
44
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.9
70
Not enough data
8.6
87
Not enough data
7.7
42
Not enough data
8.6
45
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Visual UGC
7.2
10
Not enough data
8.2
11
Not enough data
7.4
11
Not enough data
8.0
10
Not enough data
Integrations
8.5
12
Not enough data
7.2
12
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
Support
8.2
10
Not enough data
7.2
10
Not enough data
Performance
7.4
9
Not enough data
7.4
9
Not enough data
Influencer Marketing
8.1
16
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.3
15
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
8.2
16
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
8.2
17
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
9.0
8
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Emplifi and Rival IQ are categorized as Social Media Analytics
Unique Categories
Emplifi is categorized as Live Commerce, Social Commerce Platforms, User-Generated Content, Influencer Marketing Platforms, Social Media Suites, Social Media Management, Social Media Listening Tools, Review Management, Customer Self-Service, Experience Management, Help Desk, Conversational Support, Live Chat, and Digital Customer Service Platforms
Rival IQ has no unique categories
Reviews
Reviewers' Company Size
Emplifi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rival IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
19.9%
Retail
14.0%
Food & Beverages
4.8%
Automotive
4.8%
Consumer Goods
4.2%
Other
52.4%
Marketing and Advertising
39.1%
Information Technology and Services
8.7%
Computer Software
6.5%
Non-Profit Organization Management
4.3%
Management Consulting
4.3%
Other
37.0%
Alternatives
Discussions
is it possible to compare the performance and combine the result cross platform and brand ?
3 Comments
SB
1 . Yes, this can be done with Socialbakers' Dashboard widgets, plus export.
2. Yes, this can be done with Socialbakers' Dashboard widgets, plus...Read more
What mobile app support is available?
1 Comment
Official Response from Pixlee TurnTo
TurnTo provides SDKs for iOS and Android (Java) development. In addition, TurnTo supports SMS and push notification services for customers looking to notify...Read more
How does the free 7-day trial work?
1 Comment
Official Response from Rival IQ
You may evaluate Rival IQ for 14 days completely free, with no commitment and no credit card required. If you require more time to evaluate, please contact...Read more
What are my payment options?
1 Comment
Official Response from Rival IQ
Our online payment system accepts Visa, MasterCard, Discover, and American Express. Monthly plans can only be paid by credit card. For annual plans, we can...Read more
Is there a minimum commitment?
1 Comment
Official Response from Rival IQ
To get the most out of Rival IQ, you'll want to subscribe to an annual plan. Besides receiving an annual pricing discount, you'll get access to additional...Read more
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