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Compare Eclincher and Reputation 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
$149.00 Per Month
No pricing available
Eclincher
Star Rating
(442)4.6 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Browse all 3 pricing plansReputation
Star Rating
(2,387)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Eclincher. Users appreciate its ability to centralize customer ratings and reviews from various platforms, which helps maintain a strong business reputation.
- Users say that Eclincher shines in customer support, with many praising the responsiveness of their support team. Reviewers highlight that issues are typically resolved in under a minute, making it a reliable choice for those who prioritize quick assistance.
- According to verified reviews, Reputation's real-time review monitoring system is a standout feature, allowing businesses to receive timely alerts on new customer feedback. This capability is crucial for maintaining engagement and addressing concerns promptly.
- Reviewers mention that Eclincher is particularly user-friendly, with many noting the frequent addition of new features that enhance their social media management experience. This adaptability is seen as a significant advantage for users looking to optimize their social media strategies.
- G2 reviewers highlight that while both products have similar star ratings, Reputation's larger volume of reviews indicates a more established presence in the market. This suggests that users may find more comprehensive insights and experiences shared by others when considering Reputation.
- Users report that Eclincher's analytics capabilities are essential for optimizing social media efforts, allowing brands to focus on what matters most. This feature is particularly beneficial for small businesses looking to maximize their impact with limited resources.
Pricing
Entry-Level Pricing
Eclincher
Standard (Free Trial)
$149.00
Per Month
Add-ons: 1 User, 10 Profiles
- 1 Brand
- 1 User (max 2)
- 10 Profiles (max 20)
Reputation
No pricing availableFree Trial
Eclincher
Free Trial is available
Reputation
No trial information availableRatings
Meets Requirements
9.2
378
9.1
1,944
Ease of Use
9.0
382
9.0
1,985
Ease of Setup
8.9
214
8.7
1,103
Ease of Admin
9.1
209
8.9
876
Quality of Support
9.4
361
8.9
1,734
Has the product been a good partner in doing business?
9.4
207
8.9
874
Product Direction (% positive)
9.4
350
8.9
1,919
Features by Category
Social Analytics
8.8(won by 0.5)
160
8.3
235
8.9(won by 0.4)
173
8.5
239
9.0(won by 0.3)
188
8.7
246
8.9(won by 0.5)
137
8.4
204
8.8(won by 0.4)
143
8.4
209
8.3(won by 0.2)
40
8.1
170
7.9
37
8.3(won by 0.4)
188
Reports & Dashboards
8.7(tied score)
188
8.7(tied score)
250
9.0(won by 0.2)
193
8.8
247
9.3(won by 0.6)
186
8.7
232
7.9
32
8.2(won by 0.3)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
9.0
98
8.8
386
8.2
83
8.4
366
8.4
87
8.4
321
8.4
77
8.4
323
8.7
88
8.7
369
8.3
76
8.3
312
Social Management
8.8
276
8.6
420
9.4
286
8.7
428
9.2
254
8.5
376
9.3
282
8.7
420
8.6
188
8.3
346
8.7
69
8.3
297
9.2
8
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
9.0
199
8.9
242
8.8
152
8.5
189
8.6
30
8.7
174
7.8
31
8.7
150
7.9
29
8.7
162
7.8
30
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.5
156
8.8
240
9.0
198
9.0
247
8.2
34
9.0
183
8.7
32
8.7
154
Generative AI
7.7
5
Feature Not Available
7.7
5
Feature Not Available
Process
8.8
36
8.7
360
8.5
31
8.4
342
8.9
25
8.4
317
Channels
8.8
7
9.0
373
9.1
41
9.1
408
9.3
7
8.4
314
Feature Not Available
8.5
327
7.4
7
8.7
337
Insight
8.3
27
9.1
405
8.8
37
9.1
428
8.6
35
Feature Not Available
9.0
39
8.6
349
Consumer Intelligence
Not enough data
9.0
1041
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1000
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Media Monitoring
Not enough data
8.6
959
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
847
Generative AI
Not enough data
7.9
393
Agentic AI - Online Reputation Management
Not enough data
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Eclincher and Reputation are categorized as Social Customer Service, Social Media Management, Social Media Suites, Social Media Listening Tools, and Social Media Analytics
Unique Categories
Eclincher has no unique categories
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
Eclincher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
41.4%
Information Technology and Services
3.4%
Health, Wellness and Fitness
3.2%
Food & Beverages
2.5%
Hospital & Health Care
2.3%
Other
47.1%
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.2%
Discussions
How do you track and evaluate the output of your competitors on eclincher?
1 Comment
JG
Hi there, we allow our users to create a feed of competitor analysis of your competitors social feeds by channel. For example, for Instagram taking into...Read more
when will you integrate with zoho crm
1 Comment
GS
Thank you for your question. We currently don't have any plans to integrate with Zoho. We are continuously enhancing our platform with new features and...Read more
Eclincher has no more discussions with answers
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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