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Compare Duda and Trengo

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At a Glance
Duda
Duda
Star Rating
(784)4.6 out of 5
Market Segments
Small-Business (87.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 5 pricing plans
Trengo
Trengo
Star Rating
(245)4.3 out of 5
Market Segments
Small-Business (72.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
€349.00 10 User Per Month
Browse all 2 pricing plans

Duda vs Trengo

When assessing the two solutions, reviewers found Duda easier to use, set up, and administer. Reviewers also preferred doing business with Duda overall.

  • Reviewers felt that Duda meets the needs of their business better than Trengo.
  • When comparing quality of ongoing product support, reviewers felt that Duda is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Duda over Trengo.
Pricing
Entry-Level Pricing
Duda
Basic
$19.00
Browse all 5 pricing plans
Trengo
Boost
€349.00
10 User Per Month
Browse all 2 pricing plans
Free Trial
Duda
Free Trial is available
Trengo
Free Trial is available
Ratings
Meets Requirements
8.7
648
8.2
213
Ease of Use
9.2
650
8.6
217
Ease of Setup
9.3
526
8.2
159
Ease of Admin
9.3
484
8.3
141
Quality of Support
9.3
640
8.8
217
Has the product been a good partner in doing business?
9.3
477
8.8
142
Product Direction (% positive)
9.3
640
9.0
218
Features by Category
Not enough data
7.8
84
Ticket and Case Management
Not enough data
8.3
30
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.0
31
Not enough data
6.7
25
Not enough data
7.7
26
Not enough data
8.2
30
Not enough data
8.1
29
Generative AI
Not enough data
7.2
15
Not enough data
7.1
15
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Feature Not Available
Not enough data
8.0
32
Not enough data
7.7
32
Not enough data
7.9
30
Not enough data
6.8
25
Platform
Not enough data
6.7
32
Not enough data
7.7
73
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
Not enough data
7.3
33
Not enough data
7.7
32
Web Content ManagementHide 23 FeaturesShow 23 Features
8.4
268
Not enough data
Content
8.9
232
|
Verified
Not enough data
8.9
243
|
Verified
Not enough data
8.7
221
|
Verified
Not enough data
8.0
248
|
Verified
Not enough data
8.7
211
Not enough data
8.0
187
Not enough data
8.6
231
|
Verified
Not enough data
7.8
212
|
Verified
Not enough data
8.5
221
|
Verified
Not enough data
Design
8.3
242
|
Verified
Not enough data
8.7
245
|
Verified
Not enough data
8.7
243
|
Verified
Not enough data
8.9
249
|
Verified
Not enough data
Platform
8.3
210
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
8.5
240
|
Verified
Not enough data
9.0
244
|
Verified
Not enough data
8.6
202
Not enough data
8.4
186
|
Verified
Not enough data
8.5
231
|
Verified
Not enough data
8.1
189
|
Verified
Not enough data
Agentic AI - Web Content Management
6.8
10
Not enough data
6.8
10
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
7.2
96
Channels
Not enough data
8.5
84
Not enough data
7.5
70
Not enough data
6.8
70
Design
Not enough data
7.6
72
Not enough data
6.9
67
Not enough data
7.7
78
Not enough data
7.7
76
Not enough data
7.6
70
Generative AI
Not enough data
6.0
55
Not enough data
6.1
54
Not enough data
7.4
56
Productivity Tools
Not enough data
8.3
49
Not enough data
8.2
47
Not enough data
8.1
45
Not enough data
7.7
43
Not enough data
8.2
50
Not enough data
7.4
45
Not enough data
8.3
49
Analytics
Not enough data
6.8
38
Not enough data
7.0
42
Not enough data
Feature Not Available
Agentic AI - Shared Inbox
Not enough data
6.1
9
Not enough data
5.6
8
Not enough data
7.6
25
Inbox Tools
Not enough data
8.8
24
Not enough data
7.7
20
Not enough data
7.3
19
Not enough data
7.5
22
Coordination Tools
Not enough data
7.5
14
Not enough data
7.5
20
Not enough data
7.6
16
Software Options
Not enough data
7.6
17
Not enough data
7.0
18
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
214
Not enough data
Page Customization
9.3
194
|
Verified
Not enough data
8.6
195
|
Verified
Not enough data
8.6
188
|
Verified
Not enough data
8.6
191
|
Verified
Not enough data
Page Optimization
6.6
59
Not enough data
8.7
200
|
Verified
Not enough data
8.3
185
|
Verified
Not enough data
8.6
192
|
Verified
Not enough data
Integrations
7.7
163
|
Verified
Not enough data
7.7
150
|
Verified
Not enough data
9.2
179
|
Verified
Not enough data
Generative AI
8.2
78
Not enough data
Agentic AI - Landing Page Builders
7.5
10
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
7.4
53
Conversational Platform
Not enough data
7.8
43
Not enough data
7.9
39
Not enough data
7.1
36
Not enough data
7.6
37
Support Automation
Not enough data
7.3
36
Not enough data
7.2
35
Not enough data
7.0
33
Not enough data
7.1
38
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.1
7
Sorting & Filtering
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
6.2
7
Not enough data
7.1
7
Integrations
Not enough data
6.9
6
Not enough data
4.8
7
Not enough data
4.5
7
Time Management
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
5.2
7
Generative AI
Not enough data
4.8
7
Not enough data
4.5
7
Not enough data
5.2
7
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
7.5
37
Not enough data
Platform Basics
8.6
36
Not enough data
8.6
36
Not enough data
8.6
36
Not enough data
8.3
36
Not enough data
Platform Additional Functionalities
8.0
36
Not enough data
7.8
34
Not enough data
7.6
33
Not enough data
Agentic AI - Web Design
6.8
16
Not enough data
6.1
15
Not enough data
6.8
15
Not enough data
6.6
15
Not enough data
6.2
15
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
7.0
13
Customer Support
Not enough data
7.7
13
Not enough data
5.7
12
Not enough data
7.1
13
Automation
Not enough data
6.7
12
Not enough data
7.4
12
Not enough data
6.7
12
Artificial Intelligence
Not enough data
6.8
12
Not enough data
7.7
13
Not enough data
6.8
12
Not enough data
7.5
86
Generative AI
Not enough data
6.5
27
Not enough data
6.3
26
Not enough data
6.0
27
Communication
Not enough data
8.2
50
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
7.5
40
Not enough data
7.9
42
|
Verified
Not enough data
7.4
35
Internal Use
Not enough data
7.7
73
|
Verified
Not enough data
7.7
51
|
Verified
Not enough data
7.5
40
Not enough data
7.5
46
|
Verified
Not enough data
8.8
57
|
Verified
Not enough data
7.7
55
|
Verified
Not enough data
7.6
38
Generative AI
Not enough data
Feature Not Available
Self-Service Experience
Not enough data
7.5
31
Not enough data
7.3
30
Not enough data
Feature Not Available
Not enough data
7.7
27
Not enough data
7.8
27
Self-Service Platform
Not enough data
7.9
30
Not enough data
8.1
32
Not enough data
7.0
26
Not enough data
7.6
30
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
7.6
45
Generative AI
Not enough data
6.1
22
Not enough data
6.2
22
Process
Not enough data
8.5
36
Not enough data
8.6
35
Not enough data
7.7
28
Channels
Not enough data
8.6
42
Not enough data
8.5
40
Not enough data
8.2
38
Not enough data
5.7
33
Not enough data
8.0
35
Insight
Not enough data
7.2
27
Not enough data
7.5
34
Not enough data
7.2
29
Not enough data
7.7
32
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
6.4
11
Not enough data
6.4
11
Not enough data
6.3
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
7.3
5
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
6.7
5
Not enough data
8.3
5
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
5.3
5
Not enough data
6.0
5
Not enough data
3.7
5
Not enough data
4.0
5
6.0
6
Not enough data
Agentic AI - Personalization
6.1
6
Not enough data
6.7
6
Not enough data
5.3
6
Not enough data
6.7
6
Not enough data
5.6
6
Not enough data
5.3
6
Not enough data
8.3
583
Not enough data
Customizations
8.4
533
Not enough data
9.1
539
Not enough data
8.4
505
Not enough data
8.9
463
Not enough data
Growth
8.4
508
Not enough data
8.3
505
Not enough data
7.7
454
Not enough data
7.3
438
Not enough data
9.0
487
Not enough data
Content
7.7
413
Not enough data
8.7
500
Not enough data
8.8
485
Not enough data
6.0
234
Not enough data
Support
9.4
386
Not enough data
Reviews
Reviewers' Company Size
Duda
Duda
Small-Business(50 or fewer emp.)
87.7%
Mid-Market(51-1000 emp.)
9.4%
Enterprise(> 1000 emp.)
3.0%
Trengo
Trengo
Small-Business(50 or fewer emp.)
72.4%
Mid-Market(51-1000 emp.)
25.5%
Enterprise(> 1000 emp.)
2.1%
Reviewers' Industry
Duda
Duda
Marketing and Advertising
31.8%
Design
8.5%
Information Technology and Services
6.2%
Graphic Design
5.4%
Computer Software
4.7%
Other
43.3%
Trengo
Trengo
Leisure, Travel & Tourism
7.4%
Apparel & Fashion
5.3%
Retail
4.9%
Consumer Services
4.9%
Marketing and Advertising
4.1%
Other
73.3%
Alternatives
Duda
Duda Alternatives
Webflow
Webflow
Add Webflow
Elementor
Elementor
Add Elementor
Wix
Wix
Add Wix
Framer
Framer
Add Framer
Trengo
Trengo Alternatives
Front
Front
Add Front
Freshdesk
Freshdesk
Add Freshdesk
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Discussions
Duda
Duda Discussions
What is Duda website builder?
4 Comments
Justin C.
JC
It's a great user-friendly website builder for those that don't have coding knowledge. You can make really amazing looking designs that other website...Read more
Is Duda a CMS?
3 Comments
Tony G.
TG
Duda is a world leading content management system that I would professionally choose over Squarespace and other platforms. I have over 200+ websites on Duda...Read more
Are Duda websites SEO-friendly?
2 Comments
Official Response from Duda
Very! Duda websites have a unique architecture that makes them super SEO-friendly so your clients’ sites receive a high rank in Google and Bing search...Read more
Trengo
Trengo Discussions
Monty the Mongoose crying
Trengo has no discussions with answers